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JustGiving is a global online social platform for giving. The firm's headquarters are located in
Bankside Bankside is an area of London, England, within the London Borough of Southwark. Bankside is located on the southern bank of the River Thames, east of Charing Cross, running from a little west of Blackfriars Bridge to just a short distance befo ...
, London, England.


History

In 2000, Zarine Kharas and Anne-Marie Huby founded JustGiving (initially clickforaction.com), a company to provide online tools and processing services to enable the collection of charitable donations. 2006 was the firm's first profitable year. In June 2011, the firm claimed that it had provided its service for more than 9,000 UK registered charities and 1.9 million fundraising pages for users, collecting more than £770 million since launch. The cumulative total passed £1 billion in March 2012. The cumulative total passed £4 billion in June 2016.


Fees

JustGiving charged a 5% fee on all donations to cover the cost of running the business until March 2019, when the fee was made voluntary. In 2008, ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' reported Kharas as acknowledging that "the commission charged by justgiving.com is controversial".


Notable fundraisers

In January 2010, Charlie Simpson, aged seven, raised more than £210,000 (£145,000 in the first 48 hours) via his JustGiving page for the
2010 Haiti earthquake The 2010 Haiti earthquake was a catastrophic Moment magnitude scale, magnitude 7.0 Mw earthquake that struck Haiti at 16:53 local time (21:53 UTC) on Tuesday, 12 January 2010. The epicenter was near the town of Léogâne, Ouest (departm ...
relief programme by UNICEF. In March 2014, Christian Smith was killed in a crash with a car during a 24-hour charity bike ride for
Mind The mind is that which thinks, feels, perceives, imagines, remembers, and wills. It covers the totality of mental phenomena, including both conscious processes, through which an individual is aware of external and internal circumstances ...
. Donations via his JustGiving page rose to more than £68,000 after his death was covered in the media. In April 2014, Stephen Sutton raised more than £4.5 million for the
Teenage Cancer Trust Teenage Cancer Trust is a cancer care and support charity in the UK that exists to improve the cancer experience of young people aged 13–24. Founded in 1990, the charity's key service is providing specialist teenage units in NHS hospitals. It ...
, after help from celebrity backers including Jason Manford. In April 2020, Captain Sir Tom Moore, by the end of a fundraising walk, had raised £32,796,155 (the most ever raised on the JustGiving platform) by completing one-hundred, laps of his garden in
Bedfordshire Bedfordshire (; abbreviated ''Beds'') is a Ceremonial County, ceremonial county in the East of England. It is bordered by Northamptonshire to the north, Cambridgeshire to the north-east, Hertfordshire to the south and the south-east, and Buckin ...
to raise funds for the UK
National Health Service The National Health Service (NHS) is the term for the publicly funded health care, publicly funded healthcare systems of the United Kingdom: the National Health Service (England), NHS Scotland, NHS Wales, and Health and Social Care (Northern ...
(NHS), to aid the NHS during the
COVID-19 pandemic in the United Kingdom The COVID-19 pandemic in the United Kingdom is a part of the worldwide pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). In the United Kingdom, it has resulted in confirm ...
, and to mark his 100th birthday on 30 April 2020. The initial £1,000 goal was realised on 10 April and the target was increased to £100,000 and then to £500,000 as more people around the world donated. On completion, Moore said he would not stop and aimed to do a second hundred laps.


Reception

In 2002, JustGiving won the New Media Awards ''Grand Prix'' award and also ''Best Use of the Web'' award. In 2004, JustGiving was recognised in the 2004 '' Charity Times'' annual Awards in their Fundraising & IT Services category. ''Charity Times'' said the company had "transformed the face of donating in the UK".


Corporate affairs


Ownership

JustGiving was acquired by U.S.-based
Blackbaud Blackbaud, Inc. is a cloud computing provider that supports nonprofits, foundations, corporations, education institutions, healthcare organizations, religious organizations, and individual change agents. Its products focus on fundraising, webs ...
, Inc. for £95 million in October 2017. Blackbaud were criticised in the wake of the Robb Elementary School shooting for its links with the
National Rifle Association of America The National Rifle Association of America (NRA) is a gun rights advocacy group based in the United States. Founded in 1871 to advance rifle marksmanship, the modern NRA has become a prominent Gun politics in the United States, gun rights ...
.


International expansion and U.S. subsidiary sale

In 2003, JustGiving launched a subsidiary in the United States, changing its name to FirstGiving in 2005. FirstGiving is located in
Somerville, Massachusetts Somerville ( ) is a city located directly to the northwest of Boston, and north of Cambridge, Massachusetts, Cambridge, in Middlesex County, Massachusetts, United States. As of the 2020 United States census, the city had a total population of 81, ...
. In 2010, ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' reported that FirstGiving.com was "among the best known" online fund-raising sites. In August 2012, FirstGiving was acquired by FrontStream Holdings, LLC.


Finances

In February 2017, JustGiving was reported to be taking more than £20 million from fundraisers while paying staff up to £200,000. It takes a cut from most donations and while some of the money is used for maintenance, product development and charity training, accounts show that more than £10 million was spent on staff costs in 2016. This includes an average salary of more than £60,000 for some directors, sales and administration workers, with the head of the firm having earned approximately £198,000. A charity chief executive had accused JustGiving of being greedy, saying the fees were "hard to stomach" and fundraisers had expressed their anger, labelling the site "JustTaking".


References


External links

* * {{cite web , url= http://www.peldonrose.com/workandclients/projects/justgiving , title= JustGiving , publisher= Peldon Rose Group , work= Projects , access-date= 6 August 2015 , archive-date= 20 September 2015 , archive-url= https://web.archive.org/web/20150920111741/http://www.peldonrose.com/workandclients/projects/justgiving , url-status= dead 2000 establishments in England British companies established in 2000 British fundraising websites Companies based in the London Borough of Southwark Internet properties established in 2000