Jonathan Mildenhall (born September 9, 1967,
Leeds, England
Leeds is a city in West Yorkshire, England. It is the largest settlement in Yorkshire and the administrative centre of the City of Leeds Metropolitan Borough, which is the second most populous district in the United Kingdom. It is built aro ...
) is the
chief marketing officer
A chief marketing officer (CMO), also called a chief brand officer (CBO), is a C-suite corporate executive responsible for managing marketing activities in an organization. The CMO leads brand management, marketing communications (including adver ...
of Rocket Companies. He is the former
chief executive officer
A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization.
CEOs find roles in variou ...
of TwentyFirstCenturyBrand, a marketing consultancy firm. While working for
Airbnb
Airbnb, Inc. ( , an abbreviation of its original name, "Air Bed and Breakfast") is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a ...
in 2017, he was ranked 8th on the world's most influential CMOs by ''
Forbes
''Forbes'' () is an American business magazine founded by B. C. Forbes in 1917. It has been owned by the Hong Kong–based investment group Integrated Whale Media Investments since 2014. Its chairman and editor-in-chief is Steve Forbes. The co ...
''.
[
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Education
After graduating from John Smeaton Community High School in Leeds, England
Leeds is a city in West Yorkshire, England. It is the largest settlement in Yorkshire and the administrative centre of the City of Leeds Metropolitan Borough, which is the second most populous district in the United Kingdom. It is built aro ...
in 1985, he was admitted into Thomas Danby College, where he received a degree in advertising in 1988. At the age of 21, he went on to continue his studies at Manchester Metropolitan University
Manchester Metropolitan University is located in the centre of Manchester, England. The university has 40,000 students and over 4,000 members of staff. It is home to four faculties (Arts and Humanities, Business and Law, Health and Education ...
, where he received his HND in Business and Finances management. In 2005, he furthered his studies by completing a course at Harvard Business School
Harvard Business School (HBS) is the graduate school, graduate business school of Harvard University, a Private university, private Ivy League research university. Located in Allston, Massachusetts, HBS owns Harvard Business Publishing, which p ...
in Advance Management. In 2007, he was honored by his alma mater with an Honorary Doctorate in Business Administration, Business and Management.
Career
In 1990, Mildenhall started working as an account manager at McCann Erickson
McCann, formerly McCann Erickson, is an American global advertising agency network, with offices in over 120 countries. McCann is part of McCann Worldgroup, along with several other agencies, including direct digital marketing agency MRM//McC ...
, where he was one of the agency's first ethnic minority hires. In 1992, Mildenhall joined Bartle Bogle Hegarty
Bartle Bogle Hegarty (BBH) is a British global advertising agency. Founded in 1982 by British ad men John Bartle, Nigel Bogle, and John Hegarty, BBH has offices in London, New York City, Singapore, Shanghai, Mumbai, Stockholm and Los Angeles ...
, where he continued working until 1996 as account director. In 1999, Mildenhall became board account director at Lowe Howard-Spink. Between 1999 and 2000, he served as the head of account management at HHCL
HHCL (formally Howell Henry Chaldecott Lury and Partners) was an advertising agency based in London. The agency devised campaigns for Tango, including the '' Orange Man'' commercial in 1991, and ''St George'', for Blackcurrant Tango, in 1997. In ...
.
Mildenhall quickly rose in the London ad agency world, and joined the London office of TBWA Worldwide
TBWA Worldwide is an international advertising agency whose main headquarters are in Midtown Manhattan, New York City, United States.
Since 1993, the agency has been a unit of Omnicom Group, the world's second largest advertising agency holding ...
as managing director in 2000. In 2002, Mildenhall became co-chair of the Institute of Practitioners in Advertising
The Institute of Practitioners in Advertising (IPA), incorporated by a Royal Charter, is the trade body and professional institute for agencies and individuals working in the UK's advertising, media and marketing communications industry.
History
F ...
to address issues of discrimination in the advertising industry. In 2005 Coca-Cola
Coca-Cola, or Coke, is a cola soft drink manufactured by the Coca-Cola Company. In 2013, Coke products were sold in over 200 countries and territories worldwide, with consumers drinking more than 1.8 billion company beverage servings ...
pulled him as vice president, Global Advertising Strategy and Creative. He was behind the global initiative “Open Happiness
Open Happiness was a global marketing campaign for The Coca-Cola Company that was rolled out worldwide in the first half of 2009, following the company's "Coke Side of Life" advertising campaign. It was developed by the Wieden + Kennedy creative ...
”, which led to the company's fastest profit increase in 20 years. The campaign came to be one of the most-awarded marketing platforms in the company's history. In 2014, Airbnb
Airbnb, Inc. ( , an abbreviation of its original name, "Air Bed and Breakfast") is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a ...
’s CEO Brian Chesky
Brian Joseph Chesky (born August 29, 1981) is an American businessman and industrial designer and the co-founder and Chief executive officer, CEO of Airbnb. Chesky is the 290th richest person in the world according to ''Forbes'', with a net worth ...
asked Mildenhall to join Airbnb as chief marketing officer.
During his time at Airbnb
Airbnb, Inc. ( , an abbreviation of its original name, "Air Bed and Breakfast") is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a ...
, he was responsible for the brand’s breakthrough global campaigns “Wall and Chain”, “Never A Stranger” and “Live There,” among others. In 2017, Airbnb launched its #WeAccept ad during Super Bowl LI
Super Bowl LI was an American football game played at NRG Stadium in Houston, Houston, Texas, on February 5, 2017, to determine the champion of the National Football League (NFL) for the 2016 NFL season, 2016 season. The American Football Confe ...
, to promote its values of inclusiveness and diversity.
In October 2017, he left Airbnb to found TwentyFirstCenturyBrand, a marketing consultancy firm.
In 2024, Mildenhall became the chief marketing officer of Rocket Companies.
Recognition
In 2017, Mildenhall was named Jury President for Creative Effectiveness of Cannes Lions International Festival of Creativity. The same year, Mildenhall was ranked 8th on ''Forbes’'' "The World’s Most Influential CMOs 2017" and ''Financial Times
The ''Financial Times'' (''FT'') is a British daily newspaper printed in broadsheet and also published digitally that focuses on business and economic Current affairs (news format), current affairs. Based in London, the paper is owned by a Jap ...
'' included him in its ranking "EMpower 100 Ethnic Minority Leaders" lists. In 2016, he won '' Adweek''’s Brand Genius award, and ''Business Insider
''Business Insider'' (stylized in all caps: BUSINESS INSIDER; known from 2021 to 2023 as INSIDER) is a New York City–based multinational financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Inside ...
'' recognized him as 7th on its list of "The 50 Most Innovative CMOs in the world". Mildenhall was awarded Creative Marketer of The Year by Cannes Lions International Festival of Creativity
The Cannes Lions International Festival of Creativity (formerly the International Advertising Festival) is a global event for those working in creative communications, advertising, and related fields. It is considered the largest gathering of the ...
in 2013. Mildenhall served as a Trustee of HRH Prince of Wales
Prince of Wales (, ; ) is a title traditionally given to the male heir apparent to the History of the English monarchy, English, and later, the British throne. The title originated with the Welsh rulers of Kingdom of Gwynedd, Gwynedd who, from ...
’ ''The Prince's Trust
The King's Trust (formerly the Prince's Trust) is a United Kingdom-based charity founded in 1976 by Charles III, King Charles III (then Prince of Wales) to help vulnerable young people get their lives on track. It supports 11-to-30-year-olds w ...
'' from 2002 to 2005.
Personal life
Mildenhall is openly gay, and has a husband. He also has a daughter and son.
References
{{DEFAULTSORT:Mildenhall, Jonathan
1967 births
Living people
Harvard Business School alumni