Jeffrey Kaplan is an American
video game designer
Video game design is the process of designing the rules and content of video games in the Video game development#Pre-production, pre-production stage and designing the gameplay, environment, storyline and characters in the Video game development ...
and former vice president of
Blizzard Entertainment
Blizzard Entertainment, Inc. is an American video game developer and Video game publisher, publisher based in Irvine, California, and a subsidiary of Activision Blizzard. Originally founded in 1991, the company is best known for producing the h ...
, a position he held until he left the company in 2021. He designed elements of ''
World of Warcraft
''World of Warcraft'' (''WoW'') is a 2004 massively multiplayer online role-playing (MMORPG) video game developed and published by Blizzard Entertainment for Windows and Mac OS X. Set in the '' Warcraft'' fantasy universe, ''World of War ...
'' and is the former lead director of ''
Overwatch
''Overwatch'' (abbreviated as OW) is a multimedia franchise centered on a series of multiplayer first-person shooter (FPS) video games developed by Blizzard Entertainment. ''Overwatch (video game), Overwatch'' was released in 2016 with a success ...
''.
Early life
Kaplan was born in
New Jersey
New Jersey is a U.S. state, state located in both the Mid-Atlantic States, Mid-Atlantic and Northeastern United States, Northeastern regions of the United States. Located at the geographic hub of the urban area, heavily urbanized Northeas ...
on November 4, 1972, and grew up in
La Cañada Flintridge, California
La Cañada Flintridge, commonly known as just , is a city in the foothills of the Verdugo Mountains in Los Angeles County, California, United States. Located in the Crescenta Valley, in the western edge of the San Gabriel Valley, it is the l ...
. Kaplan had been an avid video game player during his school years, particularly influenced by the various
Infocom
Infocom, Inc., was an American software company based in Cambridge, Massachusetts, that produced numerous works of interactive fiction. They also produced a business application, a relational database called ''Cornerstone (software), Cornerston ...
adventure games; however, lacking programming skills, he never thought he would be able to get a career in the video game industry.
He initially pursued a degree in film, but ultimately got a degree in creative writing at the
University of Southern California
The University of Southern California (USC, SC, or Southern Cal) is a Private university, private research university in Los Angeles, California, United States. Founded in 1880 by Robert M. Widney, it is the oldest private research university in ...
.
After working as a writing intern for
Universal Pictures
Universal City Studios LLC, doing business as Universal Pictures (also known as Universal Studios or simply Universal), is an American filmmaking, film production and film distribution, distribution company headquartered at the 10 Universal Ci ...
, he decided to get a graduate degree for creative writing from
New York University
New York University (NYU) is a private university, private research university in New York City, New York, United States. Chartered in 1831 by the New York State Legislature, NYU was founded in 1832 by Albert Gallatin as a Nondenominational ...
.
Following this, he worked for his father's recruiting business while performing creative writing on the side to try to get his stories published.
He was unsuccessful at getting any of his creative stories published for several years, receiving over 170 rejection notices in a single year. By 2000, he decided to drop creative writing, and spent his time playing video games, as well as toying around with the
level editor
A level editor (also known as a map, campaign or scenario editor) is a game development tool used to design Level (video games), levels, maps, campaigns and virtual worlds for a video game. An individual involved with the development of game levels ...
s from games like ''
Duke Nukem 3D
''Duke Nukem 3D'' is a 1996 first-person shooter, first-person shooter game developed by 3D Realms and published by FormGen for MS-DOS. It is a sequel to the platform games ''Duke Nukem (video game), Duke Nukem'' and ''Duke Nukem II'', published ...
'' and ''
Half-Life Half-life is a mathematical and scientific description of exponential or gradual decay.
Half-life, half life or halflife may also refer to:
Film
* Half-Life (film), ''Half-Life'' (film), a 2008 independent film by Jennifer Phang
* ''Half Life: ...
''.
Career
Early career and involvement with Blizzard
Kaplan became involved in the
massively multiplayer online game
A massively multiplayer online game (MMOG or more commonly MMO) is an online video game with a large number of players to interact in the same online game world. MMOs usually feature a huge, persistent world, persistent open world, although t ...
(MMO) ''
EverQuest
''EverQuest'' is a 3D fantasy-themed massively multiplayer online role-playing game (MMORPG) originally developed by Verant Interactive and 989 Studios for Windows. It was released by Sony Online Entertainment in March 1999 in North America, ...
''. Under his online handle "Tigole Bitties", he joined the "Legacy of Steel"
guild
A guild ( ) is an association of artisans and merchants who oversee the practice of their craft/trade in a particular territory. The earliest types of guild formed as organizations of tradespeople belonging to a professional association. They so ...
, and became a well-recognized player for his accomplishments and his commentary about the game posted to the guild's website.
He discussed some of his map making attempts which caught the attention of the guild's leader,
Rob Pardo, who at the time was the lead designer at Blizzard for ''
Warcraft III
''Warcraft III: Reign of Chaos'' is a high fantasy real-time strategy computer video game developed and published by Blizzard Entertainment released in July 2002. It is the second sequel to '' Warcraft: Orcs & Humans'', after '' Warcraft II: Ti ...
''; Kaplan was aware that some of his guild members worked at Blizzard, but he had not recognized the importance of the company at that point. Around 2001, Pardo invited Kaplan to come visit Blizzard's offices in Los Angeles, during which he was introduced to several other Blizzard guild members, and they showed him the yet-unannounced MMO ''
World of Warcraft
''World of Warcraft'' (''WoW'') is a 2004 massively multiplayer online role-playing (MMORPG) video game developed and published by Blizzard Entertainment for Windows and Mac OS X. Set in the '' Warcraft'' fantasy universe, ''World of War ...
'' (''WoW'') project they had been working on.
Several similar meetings happened over the next few months.
Later, after ''World of Warcraft'' was announced, Pardo suggested that Kaplan apply for a recently posted job for a ''WoW'' quest designer there; Kaplan realized that the job description was tailor-made for his background, and that his previous visit to Blizzard had been an informal job interview.
Kaplan applied and was hired into Blizzard by May 2002.
World of Warcraft development
Kaplan's initial work at Blizzard was helping with quality assurance for ''
Warcraft III: Reign of Chaos'' in the weeks prior to its release.
After ''Warcraft III'' shipped, he joined with the ''WoW'' team as one of the first two quest designers along with Pat Nagle, and worked closely with the game's creative director
Chris Metzen
Christopher Vincent Metzen (born November 22, 1973) is an American game designer, artist, voice actor, and author known for his work creating the fictional universes and scripts for Blizzard Entertainment's three major award-winning media fran ...
.
Kaplan's work focused on the
player versus environment
Player versus environment (PvE, also known as player versus monster (PvM) and commonly misinterpreted as player versus entity) is a term used for both single player and online games, particularly MMORPGs, CORPGs, MUDs, other online role-playing ...
elements of ''WoW'', including
quest
A quest is a journey toward a specific mission or a goal. It serves as a plot device in mythology and fiction: a difficult journey towards a goal, often symbolic or allegorical. Tales of quests figure prominently in the folklore of every nat ...
design and the overall aesthetics for the various
dungeon
A dungeon is a room or cell in which prisoners are held, especially underground. Dungeons are generally associated with medieval castles, though their association with torture probably derives more from the Renaissance period. An oubliette (fr ...
s and
raid
RAID (; redundant array of inexpensive disks or redundant array of independent disks) is a data storage virtualization technology that combines multiple physical Computer data storage, data storage components into one or more logical units for th ...
s; he described his position as a "medium" between Metzen's creative elements and the programmers and artists of the level design team.
Eventually, Kaplan was named as game director for ''WoW'', along with Tom Chilton and J. Allen Brack.
Transition to Titan
In February 2009, Kaplan announced that he was stepping down as game director for ''WoW'' to switch his role at Blizzard to a new, unannounced MMO, which later was revealed as ''
Titan
Titan most often refers to:
* Titan (moon), the largest moon of Saturn
* Titans, a race of deities in Greek mythology
Titan or Titans may also refer to:
Arts and entertainment
Fictional entities
Fictional locations
* Titan in fiction, fictiona ...
''.
Kaplan opted to join the new project, hoping to create a similar success to what ''WoW'' had been, as well as having concerns how long ''WoW''s popularity would remain.
''Titan'' was considered an ambitious project, designed as a class-based
first-person shooter
A first-person shooter (FPS) is a video game genre, video game centered on gun fighting and other weapon-based combat seen from a First person (video games), first-person perspective, with the player experiencing the action directly through t ...
, but had a prolonged and struggling development period along with gameplay that Kaplan called "very cluttered and confused". ''Titan''s cancellation was officially announced in September 2014.
Creation of Overwatch
However, prior to ''Titan''s official cancellation, the game's development had been stopped in early 2013 at Blizzard. All but 40 members of the ''Titan'' team were reassigned to other projects, with the remaining people, including Kaplan and Metzen, tasked by management to come up with a new
intellectual property
Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, co ...
within a few weeks, or otherwise they would also be reassigned. Kaplan and Metzen led this team to take some of the gameplay and creative elements of ''Titan'' and created a team-based shooter, which became ''
Overwatch
''Overwatch'' (abbreviated as OW) is a multimedia franchise centered on a series of multiplayer first-person shooter (FPS) video games developed by Blizzard Entertainment. ''Overwatch (video game), Overwatch'' was released in 2016 with a success ...
''. With the project approved by Blizzard, Kaplan became the game's lead director with Metzen serving as creative director.
''Overwatch'' became extremely successful for Blizzard, earning more than $1 billion in revenue within its first year, and having drawn more than 35 million players worldwide. Taking a cue from fellow Blizzard employee and lead director for ''
Hearthstone
''Hearthstone'' is a 2014 Online game, online digital collectible card game, digital collectible card video game produced by Blizzard Entertainment, released under the free-to-play model. Originally subtitled ''Heroes of Warcraft'', ''Hearthsto ...
'',
Ben Brode, Kaplan made himself the public face for Blizzard in promoting and interacting with fans of ''Overwatch''; he regularly posted to the ''Overwatch'' online forums, and created several videos giving insight into ''Overwatch''s development and future updates.
In 2017, Kaplan was awarded with the Vanguard Award at the
Fun & Serious Game Festival
Fun & Serious Game Festival is a video game festival that takes place, in Bilbao, Spain, from late November to the beginning of December since its foundation in 2011. Its main objective is to recognize the cultural importance of video games. To ...
, which takes place in the Spanish city of Bilbao.
Departure from Blizzard
Blizzard announced on April 20, 2021 that Kaplan was leaving the company after 19 years, with Aaron Keller to take over Kaplan's role in the oversight of ''Overwatch''. A tribute to Kaplan was planned to be included in ''Overwatch 2'' by the name of a background storefront "Jephs Corner Pizza" in the New York City map. However, the reference was seemingly removed after Blizzard implemented a new policy against including references to real-world people in their games.
Games
References
External links
GameSpot interviewJoystiq interviewLegacy of Steel
Rolling Stone interview
{{DEFAULTSORT:Kaplan, Jeffrey
1972 births
American video game designers
American video game directors
Blizzard Entertainment people
Living people
Place of birth missing (living people)