Jagdish Sheth
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Jagdish N. Sheth (born 1938) is the Charles H. Kellstadt
Professor Professor (commonly abbreviated as Prof.) is an Academy, academic rank at university, universities and other tertiary education, post-secondary education and research institutions in most countries. Literally, ''professor'' derives from Latin ...
of
Marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
at the
Goizueta Business School Emory University's Goizueta Business School (also known as ''Goizueta Business School'', ''Emory Business School'', or simply ''Goizueta'' – pronounced ''goy-swet-ah'') is a private business school of Emory University located in Atlanta, Georgia ...
of
Emory University Emory University is a private university, private research university in Atlanta, Georgia, United States. It was founded in 1836 as Emory College by the Methodist Episcopal Church and named in honor of Methodist bishop John Emory. Its main campu ...
. He was a prominent member of the core team during the initial years of the Indian Institute of Management Calcutta, the first Indian Institute of Management. Professor Sheth was awarded by the
Padma Bhushan The Padma Bhushan (IAST: ''Padma Bhūṣaṇa'', lit. 'Lotus Decoration') is the third-highest civilian award in the Republic of India, preceded by the Bharat Ratna and the Padma Vibhushan and followed by the Padma Shri. Instituted on 2 Januar ...
award in 2020 for his work in literature and education in the United States.


Early life

Sheth was born in
Burma Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and ha ...
(now
Myanmar Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
) to a Jain family. His father had migrated from Western India to Burma to set up a business as a rice merchant. In 1941, the family emigrated to India as
refugee A refugee, according to the United Nations High Commissioner for Refugees (UNHCR), is a person "forced to flee their own country and seek safety in another country. They are unable to return to their own country because of feared persecution as ...
s in the wake of the Japanese invasion of Burma. He received most of his schooling in
Madras Chennai, also known as Madras ( its official name until 1996), is the capital and largest city of Tamil Nadu, the southernmost state of India. It is located on the Coromandel Coast of the Bay of Bengal. According to the 2011 Indian ce ...
(now
Chennai Chennai, also known as Madras (List of renamed places in India#Tamil Nadu, its official name until 1996), is the capital city, capital and List of cities in Tamil Nadu by population, largest city of Tamil Nadu, the southernmost states and ...
). It was here that he met his future wife, Madhuri Shah, at a local literacy society for high school students that he had founded.


Academic career

Sheth came to the
United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
to further his academic career and received his
MBA A Master of Business Administration (MBA) is a professional degree focused on business administration. The core courses in an MBA program cover various areas of business administration; elective courses may allow further study in a particular a ...
at the
University of Pittsburgh The University of Pittsburgh (Pitt) is a Commonwealth System of Higher Education, state-related research university in Pittsburgh, Pennsylvania, United States. The university is composed of seventeen undergraduate and graduate schools and colle ...
in 1962. He was fascinated by the
psychological Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
theories A theory is a systematic and rational form of abstract thinking about a phenomenon, or the conclusions derived from such thinking. It involves contemplative and logical reasoning, often supported by processes such as observation, experimentation, ...
being advanced at that time and pursued a career in
academia An academy (Attic Greek: Ἀκαδήμεια; Koine Greek Ἀκαδημία) is an institution of tertiary education. The name traces back to Plato's school of philosophy, founded approximately 386 BC at Akademia, a sanctuary of Athena, the go ...
. During the mid-1960s he studied and researched at
MIT The Massachusetts Institute of Technology (MIT) is a private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and sc ...
, Columbia and the University of Pittsburgh, where he received his PhD in 1966 from its Katz Graduate School of Business. It was during this period and whilst he was based at the University of Illinois, Urbana-Champaign, that he started developing his "Theory of Buyer Behavior". A book which he co-authored with his mentor Professor John Howard provided the foundation for the future of research in the field of consumer psychology and
marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
. In 2017, he was named a fellow of the Association for Consumer Research.


Writings and activities

Sheth has published more than 200 articles in journals and has written a number of books. He published an article entitled ''A Model of Industrial Buyer Behavior'' in 1973, which drew from a large volume of empirical study of buyer behavior and emphasised how the "psychological world of the decision-makers" impacted on the processes and outcomes of purchasing decision-making.Sheth, J. N.
A Model of Industrial Buyer Behavior
''Journal of Marketing'', Volume 37, No. 4, October 1973, pp. 50-56, accessed on 13 April 2025
His books include ''Tectonic Shift: The Geoeconomic Realignment of Globalizing Markets'' with Rajendra S. Sisodia, ''The Rule of Three: Surviving and Thriving in Competitive Markets'', ''Clients for Life: How Great Professionals Develop Breakthrough Relationships'', and ''Handbook of Relationship Marketing''. In 2007, he published ''The Self-Destructive Habits of Good Companies''. In 2008, he published ''Chindia Rising''. In 2014, he published ''The Accidental Scholar''. The "Sheth Family Foundation" has established Sheth International Awards at the University of Pittsburgh's University Center for International Studies. In 2003, Sheth founded the "India, China & America Institute" (ICA Institute), a non-profit group that published newsletters and held seminars related to emerging markets, commercial growth, and alignment of policies between those three nations. He was also founding chairman of the Academic Council of the Mumbai Business School, a business school located in Mumbai, India, but which closed after attracting just 15 students.


References


External links


Sheth's Official Web siteEmory's Profile of Jagdish ShethIndia, China & America Institute
{{DEFAULTSORT:Sheth, Jagdish Joseph M. Katz Graduate School of Business alumni University of Pittsburgh faculty 21st-century American psychologists Living people Gujarati people Marketing people American marketing people 1938 births Emory University faculty University of Illinois Urbana-Champaign faculty Academic staff of the Indian Institute of Management Calcutta American Jains American academics of Indian descent Recipients of the Padma Bhushan in literature & education Indian scholars 20th-century American psychologists