Internet Brands
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MH Sub I, LLC d/b/a Internet Brands is a digital media, marketing services, and software company based in El Segundo, California, United States, that operates online
media Media may refer to: Communication * Means of communication, tools and channels used to deliver information or data ** Advertising media, various media, content, buying and placement for advertising ** Interactive media, media that is inter ...
,
community A community is a social unit (a group of people) with a shared socially-significant characteristic, such as place, set of norms, culture, religion, values, customs, or identity. Communities may share a sense of place situated in a given g ...
,
e-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...
, and SaaS businesses in vertical markets. Its largest businesses are in online health and legal services. The company's website indicates that it employs more than 7,000 people globally.


Businesses


WebMD and Medscape

The company acquired its largest businesses, WebMD and Medscape, in a $2.8 billion transaction in 2017. In 2018, WebMD acquired Frontline Communications and Jobson. In 2019, WebMD acquired Aptus Health from Merck. In 2020, WebMD acquired: StayWell and Krames, also from Merck; and Germany-based Coliquio. In 2021, WebMD acquired ADDitude and the Wellness Network. In 2022, WebMD acquired Mercury Health Care, a spinout of Healthgrades. Also in 2022, WebMD acquired Jim.fr, a medical news and information website for physicians based in France. In 2023, Internet Brands acquired Limeade, a digital health and wellness platform, as well as Grupo Saned, a health and medical information services company in Spain. In 2024, WebMD acquired the operating assets of Healthwise, a provider of patient health education materials.


Legal Division

The company's legal division serves consumers and attorneys and includes FindLaw, Avvo, Martindale Hubbell, and Nolo. Its services and platforms for attorneys were collectively rebranded Martindale-Avvo in 2018. The company's Martindale Hubbell ownership originated in 2013 as a Joint Venture with
LexisNexis LexisNexis is an American data analytics company headquartered in New York, New York. Its products are various databases that are accessed through online portals, including portals for computer-assisted legal research (CALR), newspaper searc ...
, though the Martindale business traces its roots to 1868.


Pulsepoint

The company acquired Pulsepoint, a programmatic online ad tech company, in 2021.


Dental Division

Internet Brands and Henry Schein formed a joint venture in 2018, called Henry Schein One (HS1), contributing the dental software and internet businesses of both companies. In 2019, HS1 acquired Lighthouse 360. In 2020, HS1 acquired
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
-based Dentally. In 2021, HS1 acquired Jarvis Analytics.


Consumer Internet division

As of its 2009 public filings, the consumer internet division owned and operated more than 95 websites in seven categories and attracted more than 62 million unique visitors per month, with 97% of the audience originating from organic, non-paid sources. The company's strategy is to focus on specific target audiences that tend to be attractive to advertisers. In 2016, the company acquired Fodor's travel, which was joined with other travel properties such as Wikitravel and FlyerTalk. On December 1, 2010, Internet Brands acquired AllLaw.com and AttorneyLocate.com, both founded by Arvind A. Raichur. In 2007, the company acquired Corvette Forum and in 2004, a Chevy Corvette enthusiast site. SEC filings indicate that approximately 70% of the company's revenues are derived from advertising from more than 40,000 accounts—most of them
small and medium enterprises Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by many national agencies and international organizat ...
. The company's portfolio of websites include many with
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
features: social network services, user generated content,
blogs A blog (a Clipping (morphology), truncation of "weblog") is an informational website consisting of discrete, often informal diary-style text entries also known as posts. Posts are typically displayed in Reverse chronology, reverse chronologic ...
, wikis, and internet forums.


History

The company was founded in 1998 as CarsDirect.com, launched from the business incubator Idealab. The company invented a consumer-advocacy approach to selling cars "haggle-free" online, an approach it continues to employ. In 2000, Roger Penske invested in the company and joined the Board of Directors. That same year, the company was the title sponsor of the 2000 CarsDirect.com 400, an event in the NASCAR Winston Cup Series, to bring attention to online car buying. In 2002, '' Time Magazine'' voted the site one of the 50 best in the world. The company changed its name to Internet Brands in 2005. The company's IPO was in November 2007 on the NASDAQ exchange. INET was added to the NASDAQ Internet Index on March 22, 2010. Internet Brands agreed to be acquired for $640 million by the private equity firm
Hellman & Friedman Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
in September 2010 and was thus delisted from NASDAQ. In September 2012, Internet Brands became involved in a legal battle with the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
(the operators of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
) over the future of Wikitravel's community. Internet Brands was acquired in June 2014 by KKR from
Hellman & Friedman Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
for 1.1 billion dollars. KKR is making its investment in partnership with Internet Brands chief executive officer Bob Brisco and the Internet Brands management team, who will hold a minority stake in the company and continue to run the business. In January 2016, Intuit Inc. announced an agreement to sell Demandforce to Internet Brands. In October 2024,
Thomson Reuters Thomson Reuters Corporation ( ) is a Canadian multinational corporation, multinational content-driven technology Conglomerate (company), conglomerate. The company was founded in Toronto, Ontario, Canada, and maintains its headquarters at 1 ...
announced it would sell online legal information provider FindLaw to Internet Brands. The transaction was completed in December 2024.


Controversies


vBulletin criticism

In October 2009, Internet Brands changed the pricing structure for its vBulletin software, prompting complaints from registered users on the official forums. According to ''
The Register ''The Register'' (often also called El Reg) is a British Technology journalism, technology news website co-founded in 1994 by Mike Magee (journalist), Mike Magee and John Lettice. The online newspaper's Nameplate_(publishing), masthead Logo, s ...
'' those who complained were then banned from both the forums and from receiving support and updates, despite still having valid licences for the product. Internet Brands defended their position to ''The Register'' in a separate article; however, a later update to the same article stated that at least some of Internet Brands' claims were false. In October 2010, Internet Brands announced that it would file a lawsuit against the XenForo team claiming
copyright infringement Copyright infringement (at times referred to as piracy) is the use of Copyright#Scope, works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the c ...
; specifically that code in XenForo was based on vBulletin code,
breach of contract Breach of contract is a legal cause of action and a type of civil wrong, in which a binding agreement or bargained-for exchange is not honored by one or more of the parties to the contract by non-performance or interference with the other part ...
, and engaging in unfair business practices. In November 2010, Internet Brands sued Kier Darby, a lead developer of XenForo, who had previously served as a lead developer for Internet Brands' vBulletin, claiming that Kier had not returned confidential information from Internet Brands regarding the vBulletin software. The XenForo team has denied the claims. In February 2013, the lawsuit was dismissed.


Wikitravel and Wikimedia

In 2012, after a lengthy history of dissatisfaction, community members at Internet Brands-owned website Wikitravel began discussing whether to fork (split off) of their work and editing activities from ''Wikitravel'' and recommence their editing activities at another website host. The dissatisfaction related to long standing discontent at poor hosting, poor site updates, and excessive over-monetarization and advertising, and eventually, interference by Internet Brands in the community's activities in breach of prior agreements and understandings. Migration FAQ at Wikivoyage, 25 October 2012 Forking is a normal or anticipated activity in wiki communities and is permitted by the Creative Commons license in use on sites such as Wikitravel, and the wiki software used by Wikitravel included the facility to take 'database "dumps"' for that purpose. This mirrored the fork of the German and Italian language Wikitravel communities some years earlier, which led to a new travel wiki site called Wikivoyage. Members of the communities concerned decided that the community at Wikitravel would move its editing efforts to merge with Wikivoyage, to create a new travel wiki to be hosted by the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
, the owner of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
and a large range of other
non-profit A nonprofit organization (NPO), also known as a nonbusiness entity, nonprofit institution, not-for-profit organization, or simply a nonprofit, is a non-governmental (private) legal entity organized and operated for a collective, public, or so ...
reference sites based upon a wiki community. The merge and move were endorsed by the editing community, but opposed by Internet Brands who litigated against two users it accused of unlawful actions related to the proposal. The allegations were strongly rejected by the individuals and the (non-party) Wikimedia Foundation who stated the case was an example of a SLAPP lawsuit intended to deter and frustrate lawful conduct. On November 19, 2012, the claims by Internet Brands were dismissed by the
United States District Court for the Central District of California The United States District Court for the Central District of California (in case citations, C.D. Cal.; commonly referred to as the CDCA or CACD) is a United States district court, federal trial court that serves over 19 million people in South ...
.


Greenlight Financial Services

In April 2013, on behalf of its client Greenlight Financial Services, Inc., the Rhema Law Group won a jury verdict trial against Internet Brands, Inc. The Orange County Superior Court jury found that Internet Brands breached a previous settlement agreement between the parties and awarded lost profits damages in the amount of $750,000.


Model Mayhem

ModelMayhem.com is a social media website where models can create profiles and publish pictures. In May 2008, Internet Brands bought Model Mayhem from the original developers Donald and Tyler Waitt. Model Mayhem was involved in the court case '' Jane Doe No. 14 v. Internet Brands, Inc.'', where litigants argued that Model Mayhem was liable for damages resulting from crimes committed by users on the website.


References


External links

* {{authority control Mass media companies established in 1998 American companies established in 1998 Online mass media companies of the United States Technology companies based in Greater Los Angeles Companies based in El Segundo, California Kohlberg Kravis Roberts companies 1998 establishments in California 2007 initial public offerings Companies formerly listed on the Nasdaq 2010 mergers and acquisitions 2014 mergers and acquisitions