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The Indianapolis Public Transportation Corporation, branded as IndyGo, is a
public transit Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of wh ...
agency and municipal corporation of the City of Indianapolis in the U.S. state of
Indiana Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
. It operates fixed-route buses, bus rapid transit, microtransit, and
paratransit Paratransit (also community transport in the United Kingdom, or intermediate public transport) is a type of public transport service that supplements fixed-route mass transit by providing individualized rides without fixed routes or timetables. P ...
services. IndyGo has managed and operated the city's public bus transit system since 1975. In , the system had a ridership of , or about per weekday as of .


History

IndyGo's history began in 1953 when the city's
streetcar A tram (also known as a streetcar or trolley in Canada and the United States) is an urban rail transit in which vehicles, whether individual railcars or multiple-unit trains, run on tramway tracks on urban public streets; some include s ...
system was converted to bus routes, most of which followed the same routes as used by the streetcars. The city of Indianapolis took over public transportation in 1975 and established the Indianapolis Public Transportation Corporation to administer bus services. The corporation originally operated buses under the name Metro Bus; the IndyGo name was adopted on November 11, 1996. Portions of the system were briefly
privatized Privatization (rendered privatisation in British English) can mean several different things, most commonly referring to moving something from the public sector into the private sector. It is also sometimes used as a synonym for deregulation w ...
in the 1990s, but the move proved unpopular, and all operations were ultimately taken over by the city. IndyGo has seen a near-constant trend of decreasing ridership since the 1970s and continues to explore options for revitalization. "Express" bus routes were used in the 1980s as an attempt to gain more middle-class riders from outlying areas, but the routes were largely discontinued by the early 2000s. The Blue Line downtown circulator route was added in 2005 to attract passengers and saw considerable ridership. In late 2006, IndyGo complemented the Blue Line with the introduction of the Red Line, which ran between the
Indiana University–Purdue University Indianapolis Indiana University–Purdue University Indianapolis (IUPUI) was a public university from 1969 to 2024 in Indianapolis, Indiana, United States. It was a collaboration between Indiana University and Purdue University system, Purdue University, of ...
campus and downtown with 15-minute frequency. The Blue Line's ridership declined as federal funding allotted for the route ran out, and the route was discontinued after December 31, 2007. The Red Line remained a free route until January 2009, at which time it became a regularly priced route. The Red Line was retired when the Downtown Transit Center opened, with IUPUI service being covered by Routes 3, 10, and 37, along with 15-minute frequency on Michigan and New York streets. In the fall of 2007, IndyGo introduced an express route operated by a contractor, using
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MCI J4500 motor coaches. The route ran from downtown to the northern suburb of
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in Hamilton County, the most populous suburban county of Indianapolis. In March 2008, an additional express route to Carmel (also in Hamilton County) was launched, followed in March 2009 by express service to Greenwood, a southern suburb in Johnson County. These ICE Express Routes to Greenwood, Fishers, and Carmel were discontinued in 2010 after their federal grants expired. The Green Line, an express bus between downtown and
Indianapolis International Airport Indianapolis International Airport is an international airport located southwest of Downtown Indianapolis in Marion County, Indiana, United States. It is owned and operated by the Indianapolis Airport Authority, and the airport serves over 5 ...
, was also begun in 2007. It ceased operation on September 16, 2012, due to the expiration of the federal grant funding it, leaving local Route 8 to serve the airport.


Marion County Transit Plan

Indy Connect is a $1.2 billion plan to create a network of bus rapid transit lines, bikeways, and walkways. In 2017, City-County Council approved a voter referendum increasing Marion County's income tax to help fund IndyGo's first major system expansion since its 1975 founding. Local taxes and federal grants are funding systemwide improvements, including the creation of three bus rapid transit lines, battery electric buses, sidewalks, bus shelters, extended hours, and weekend schedules. The first segment to be constructed is phase one of the Red Line, traveling from Broad Ripple Avenue to the
University of Indianapolis The University of Indianapolis (UIndy) is a private United Methodist Church-affiliated university in Indianapolis, Indiana. It offers Associate, Bachelor's, Master's, and Doctoral degrees. It was founded in 1902 as Indiana Central University an ...
. Construction along the route began in June 2018 and the route opened on September 1, 2019. In February 2020, the corporation announced it would be canceling an order for five battery-powered coaches for Route 39 along East 38th Street due to reliability issues with the BYD vehicles. IndyGo stated in a press release that the company had not met its contract which required the buses to cover until recharging, nor did it provide a permanent enroute re-charging solution. The existing BYD vehicles have been moved to the Red Line, requiring a new $7.5 million contract for 13
Gillig Gillig (formerly Gillig Brothers) is an American designer and Bus manufacturing, manufacturer of buses. The company headquarters, along with its manufacturing operations, is located in Livermore, California (in the East Bay (San Francisco Bay A ...
diesel vehicles for Route 39. In March 2020, the
Indiana General Assembly The Indiana General Assembly is the state legislature, or legislative branch, of the U.S. state of Indiana. It is a bicameral legislature that consists of a lower house, the Indiana House of Representatives, and an upper house, the Indiana Sena ...
debated a 10% public funding cut for IndyGo, after lawmakers claimed that the corporation was not engaging with 2015 legislation which required it to seek up to 10% of its budget through private funding. Legislators have proposed withholding income tax money and preventing expansion routes until IndyGo meets its 10% funding goal. However, IndyGo CEO Inez Evans responded that the corporation had been unable to officially meet the target due to delays in establishing its foundation, which recently received $35,000 in private investment, and stated that public funding cuts could jeopardize its transit plans. In April 2020, IndyGo postponed system-wide route changes as part of the Marion County Transit Plan implementation due to the
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. The changes would have switched the current hub-and-spoke system to a grid network that would allow for easier transfers across the city. In August 2020, IndyGo initiated a "bus stop balancing" project to eliminate or consolidate 524 redundant or lightly-used boarding bus stops and create 45 new bus stops. The effort was expected to expedite service on high-ridership routes. Construction began on IndyGo's second bus rapid transit project, the Purple Line, on February 25, 2022. It opened to the public on October 13, 2024, with service primarily on 38th Street between downtown and Lawrence to the northeast. Groundbreaking on the Blue Line, the third and final bus rapid transit project from
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in the east to the
Indianapolis International Airport Indianapolis International Airport is an international airport located southwest of Downtown Indianapolis in Marion County, Indiana, United States. It is owned and operated by the Indianapolis Airport Authority, and the airport serves over 5 ...
west of downtown, took place on February 28, 2025, with construction anticipated to conclude in 2028. The Blue Line's use of dedicated bus lanes has been criticized by some state legislators, who introduced a bill in 2024 to ban them. The bill was dropped after IndyGo and the city government agreed to maintain two lanes in each direction for general purpose traffic in more sections of the route.


Julia M. Carson Transit Center

The Julia M. Carson Transit Center at 201 E. Washington Street serves routes that transit downtown Indianapolis. Ground was broken for the $26.5 million facility in September 2014. A ribbon-cutting ceremony was held on June 21, 2016, with formal bus service beginning on June 26, 2016. In addition to IndyGo's Customer Service Retail Center, the center includes free Wi-Fi, public restrooms, a conference room, administrative offices, bus operator lounge, seating, real-time arrival and departure information, 19 bus bays, and of retail space. Of IndyGo's 31 routes, 26 routes offer transfers at the station. The transit center is named for
Julia Carson Julia May Carson (née Porter; July 8, 1938 – December 15, 2007) was an American politician who served as a member of the United States House of Representatives for from 1997 until she died in 2007 (numbered as the 10th District from 1997 to 2 ...
, former
U.S. Representative The United States House of Representatives is a chamber of the bicameral United States Congress; it is the lower house, with the U.S. Senate being the upper house. Together, the House and Senate have the authority under Article One of th ...
for
Indiana's 7th congressional district Indiana's 7th congressional district is a congressional district in the U.S. state of Indiana. It is entirely located within Marion County and includes most of Indianapolis, except for the southern side, which is located within the 6th distric ...
(1997–2007). During her tenure in Congress, Carson helped secure federal funding for the $26.5 million transit center.


Routes

IndyGo operates 30 fixed routes with 2,850 stops; bus frequency varies on the population density along the route. The system carries approximately 10.2 million passengers annually, traveling a total distance of about 9 million miles. While IndyGo provides bus service primarily in
Indianapolis Indianapolis ( ), colloquially known as Indy, is the List of capitals in the United States, capital and List of municipalities in Indiana, most populous city of the U.S. state of Indiana and the county seat of Marion County, Indiana, Marion ...
, certain IndyGo fixed routes extend south of the city into Johnson County.


Route list

*2 – East 34th Street *3 – Michigan Street *4 – Community Hospital North *5 – East 25th Street *6 – Harding *8 – Washington (''Future Blue Line'') *10 – 10th Street *11 – East 16th Street *13 – Raymond *15 – West 34th Street *16 – Emerson *19 – Broad Ripple *21 – East 21st Street *24 – Mars Hill *25 – West 16th Street *26 – Keystone *28 – St. Vincent *29 – South Madison *30 – 30th Street Crosstown *31 – US 31 *34 – MLK/Michigan Road *37 – Park 100 *38 – West 38th Street *56 – Beech Grove *82 – East 82nd Street *87 – Eastside Connector *90 – Red Line *92 – Purple Line


Fares

Fares on IndyGo services can be paid for with cash, paper passes, or the MyKey reloadable card and app system, which generates a QR code that is scanned at transponders. The regular adult fare is $1.75 per ride and $4 per day; reduced fares are available for passengers 18 years or younger, 65 years or older, and people with documented disabilities. The MyKey system includes fare capping that automatically converts fares into day passes with enough rides. MyKey was launched in December 2019 by Flowbird and IndyGo for use on the Red Line and expanded to other bus routes; its launch was delayed several months due to issues with the
ticket vending machine A ticket machine, also known as a ticket vending machine (TVM), is a vending machine that produces paper or electronic tickets, or recharges a stored-value card or smart card or the user's mobile wallet, typically on a smartphone. For instance, ...
s at Red Line stations and confusion among passengers.


Fleet

The standard fleet of the Indianapolis Transit System consisted mostly of dark orange/silverside GM Old Look and GM New Look buses; the latter 40-foot coaches were air-conditioned. When it became the Indianapolis Public Transportation Corporation (adopting the Metro name) in 1975, the New Looks became the workhorse of the fleet, with the agency later adding AM General, GM RTS-II series, GMDD Canada New Look, and Orion I buses to the lineup as the New Looks wore out by the mid-1990s. These buses were painted white with brown-gold-brown stripes and the "Metro" name next to the exit door (except for the Canadian New Looks, which sported a bold black top around its windows) up until the change to the IndyGo branding in 1997. By 1986, the buses had three greenish-blue stripes immediately below the windows and the word "Metro" near the front door. From 1997 to 2010, the Phantoms and Low-Floor Coaches were painted white with one large dark green stripe on the right front window and one light green stripe over the first window on the left side. The dome of the newer ones from 2003 and 2007 had it painted in the back. Since 2010, all buses have been painted white and have a sleek blue cap at the top of them, except for the hybrid models, which have green caps.


Active bus fleet

IndyGo also operates 40 Flexible Service vans and employs a contractor to operate an additional 40.


Purchased secondhand

*9789–9799: 1997
New Flyer Industries New Flyer is a Canadian multinational bus manufacturer, specializing in the production of transit buses. New Flyer is owned by the NFI Group, a holding company for several bus manufacturers. New Flyer has several manufacturing facilities in Can ...
D40LF 40-foot low floor buses. IndyGo purchased these from
Santa Monica Santa Monica (; Spanish language, Spanish: ''Santa Mónica'') is a city in Los Angeles County, California, Los Angeles County, situated along Santa Monica Bay on California's South Coast (California), South Coast. Santa Monica's 2020 United Sta ...
. These buses are retired. *0101-0118: 2000 New Flyer Industries D40LF 40-foot low floor buses. IndyGo purchased these buses early 2018 from COTA. These buses are retired. *0130-0140: 2000 New Flyer Industries D40LF 40-foot low floor buses. IndyGo purchased these buses from
COTA Cota or COTA may refer to: People Surname * Ava Michelle Cota (born 2002), American actress * Chad Cota (born 1971), American football player * Chase Cota (born 1999), American football player *Ed Cota (born 1976), American basketball player * H ...
in 2013. These buses are retired. *0001-0021: 40-foot low floor buses with ZEPS electric powertrains. IndyGo purchased these buses in 2015 for operation on shorter routes, as the buses can go 130 miles on a single charge. These buses are retired. *0201-0217: 2002 New Flyer Industries D60LF 60-foot articulated low floor buses. IndyGo purchased these buses from Los Angeles to hold more passengers on busier routes. These buses are retired.


See also

*
Government of Indianapolis The Government of Indianapolis—officially the Consolidated City of Indianapolis and Marion County—is a strong-mayor form of mayor-council government system. Local government is headquartered downtown at the City-County Building. Since 1970, ...
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Transportation in Indianapolis Transportation in Indianapolis consists of a complex network that includes a local public bus system, several private intercity bus providers, Amtrak passenger rail service, four freight rail lines, an Interstate Highway System, an airport, a hel ...
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List of bus transit systems in the United States The following is a list of presently-operating bus transit systems in the United States with regular service. The list excludes charter buses, private bus operators, paratransit systems, and trolleybus systems. Figures for daily ridership, numbe ...
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List of bus rapid transit systems in the Americas Bus rapid transit (BRT) systems are designed to have much more capacity, reliability, and other quality features than a conventional bus system. There are a number of BRT systems in North America, with some of their technical details listed b ...


References


External links

*
Indy Connect: Marion County Transit Plan
{{Authority control Intermodal transportation authorities in Indiana Bus transportation in Indiana Government of Indianapolis Transportation in Indianapolis Transportation in Marion County, Indiana