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Individual psychological assessment (IPA) is a tool used by
organizations An organization or organisation ( Commonwealth English; see spelling differences) is an entity—such as a company, or corporation or an institution (formal organization), or an association—comprising one or more people and having a par ...
to make decisions on employment. IPA allows employers to evaluate and maintain potential candidates for hiring, promotion, and
development Development or developing may refer to: Arts *Development (music), the process by which thematic material is reshaped * Photographic development *Filmmaking, development phase, including finance and budgeting * Development hell, when a proje ...
by using a series of
job analysis Job analysis (also known as work analysis) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job ''analysis'' pro ...
instruments such as position analysis questionnaires (PAQ), occupational analysis inventory (OAI), and
functional job analysis Functional job analysis (FJA) is a method of job analysis that was developed by the Employment and Training Administration of the United States Department of Labor The United States Department of Labor (DOL) is one of the executive departments ...
(FJA). These instruments allow the assessor to develop valid measures of
intelligence Intelligence has been defined in many ways: the capacity for abstraction, logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, critical thinking, and problem-solving. It can be described as t ...
,
personality test A personality test is a method of assessing human personality construct (psychology), constructs. Most personality assessment instruments (despite being loosely referred to as "personality tests") are in fact introspective (i.e., subjective) self ...
s, and a range of other factors as means to determine selection and promotion decisions. Personality and
cognitive ability Cognitive skills are skills of the mind, as opposed to other types of skills such as motor skills, social skills or life skills. Some examples of cognitive skills are literacy, self-reflection, logical reasoning, abstract thinking, critical th ...
are good predictors of performance. Emotional Intelligence helps individuals navigate through challenging organizational and interpersonal encounters. Since individual differences have a long history in explaining human behavior and the different ways in which individuals respond to similar events and circumstances, these factors allow the organization to determine if an applicant has the competence to effectively and successfully do the work that the job requires. These assessments are administered throughout organizations in different forms, but they share one common goal in the selection process, and that is the right candidate for the job.


Overview

In the past, the use of Individual psychological assessment has increased and improved within
human resources Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms include ' ...
to evaluate and maintain potential candidates for
employment Employment is a relationship between two party (law), parties Regulation, regulating the provision of paid Labour (human activity), labour services. Usually based on a employment contract, contract, one party, the employer, which might be a cor ...
in various levels of position in the
workforce In macroeconomics, the workforce or labour force is the sum of people either working (i.e., the employed) or looking for work (i.e., the unemployed): \text = \text + \text Those neither working in the marketplace nor looking for work are out ...
. The use of this type of assessment has become defined and set criteria have been developed to test job applicants. By collecting the needed information utilizing the tools listed below, the individual can be assessed as being right for the job at hand.


Individual factors


Personality

''Personality'' is an individual's relatively stable characteristic patterns of thought, emotion, behavior and the psychological mechanisms that support and drive those patterns. The vast majority of investigations of the personality correlates of performance have used the Big Five taxonomy as the basis of their selection of predictors. The Big Five model (or
Five Factor Model In personality psychology and psychometrics, the Big 5 or five-factor model (FFM) is a widely-used scientific model for describing how personality traits differ across people using five distinct factors: * ''openness'' (''O'') measures creat ...
) holds that personality comprises five dimensions: ''
Openness to experience Openness to experience is one of the domains which are used to describe personality psychology, human personality in the Big Five personality traits, Five Factor Model. Openness involves six Facet (psychology), facets, or dimensions: active imagina ...
'', ''
conscientiousness Conscientiousness is the personality trait of being responsible, :wikt:careful, careful, or :wikt:diligent, diligent. Conscientiousness implies a desire to do a task well, and to take obligations to others seriously. Conscientious people tend to ...
'', ''
extroversion Extraversion and introversion are a central trait dimension in human personality theory. The terms were introduced into psychology by Carl Jung, though both the popular understanding and current psychological usage are not the same as Jung's ...
'', ''
agreeableness Agreeableness is the trait theory, personality trait of being kind, Sympathy, sympathetic, cooperative, warm, honest, straightforward, and considerate. In personality psychology, agreeableness is one of the Big Five personality traits, five major ...
'' and ''
neuroticism Neuroticism is a personality trait associated with negative emotions. It is one of the Big Five traits. Individuals with high scores on neuroticism are more likely than average to experience such feelings as anxiety, worry, fear, anger, shame ...
''. Of the five dimensions, conscientiousness appears to have the strongest relation to overall
job performance Job performance assesses whether a person performs a job well. Job performance, studied academically as part of industrial and organizational psychology, also forms a part of human resources management. Performance is an important criterion for o ...
across a wide variety of jobs.


Leadership style

''Leadership style'' is the behaviors of leaders, focusing on what leaders do and how they act. The relates to how leaders delegate and communicate with their subordinates. Their leadership style may be one or a combination of a(n); authoritarian leadership, democratic leadership,
charismatic leadership In the field of sociology, charismatic authority is a concept of organizational leadership wherein the authority of the leader derives from the personal charisma of the leader. In the tripartite classification of authority, the sociologist Max We ...
and laissez-faire leadership.


Cognitive ability

Cognitive ability measures should predict performance outcomes in most, if not all, jobs and situations.


Emotional Intelligence

''
Emotional intelligence Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions. High emotional intelligence includes emotional recognition of emotions of the self and others, using ...
(EI)'' is the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. This form of intelligence allows someone to carry out accurate reasoning about emotions and gives them the ability to use emotions and emotional knowledge to enhance thought. Assessing an individual's EI enhances the prediction and understanding of the outcomes of organization members, such as their job performance and their effectiveness as leaders within an organization.


Branches

There are four dimensions of emotional intelligence: # ''The Perceiving and Expressing Branch'' - concerns how accurately and how fast individuals can express emotions and identify, detect, and decipher aspects of emotional experiences and emotional displays # ''The Using Emotion Branch'' - concerns how well individuals capitalize on the systematic effects of emotions on cognitive activities such as creativity and risking # ''The Understanding Branch'' - concerns how accurately individuals reason about various aspects of emotions, such as when they attach labels to emotions and identify connections between events and emotional reactions # ''The Regulating Emotions Branch'' - concerns how well individuals can increase, maintain, or decrease the magnitude or duration of their or others’ emotions


Process

Information is collected from an assessor or group of assessors, in person or via other assessment methods. Simulation of exercises related to the job being tested could also be used which takes place in a replicated work setting as the one used on the job. Once all the information is gathered, the assessor(s) presents the information in a special format to the client or organization, grants the participant recommendations based on the assessment and provides feedback to the participant and the organization.


Validity

The validity of IPA depends on variables such as the
standardization Standardization (American English) or standardisation (British English) is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organiza ...
of the tests and personality factors, however important variables is the accuracy of the assessor's judgement. More research is required regarding the assessor's judgment to help improve the effectiveness of the assessments. The way that scientists have conceptualized validity has changed over the past several decades, as documented in the several versions of the APA Standards (AERA et al. 1999) and SIOP (2003) Principles. The most recent versions of both these documents treat validity as a unitary concept that is supported by a variety of evidence. However, The APA Standards and SIOP Principles has documented validity to be the unitary concept that is supported by a variety of evidence (see issue 4 of the 2009 volume and issue 3 of the 2010 volume of Industrial and Organizational Psychology: Perspectives on Science and Practice, respectively).


Assessing individuals

The final aspect of industrial and organizational assessment is the assessment of individuals. The analysis includes a broad variety of assessment procedures. Many detailed tools help narrow down the method and result of assessment, including
psychological testing Psychological testing refers to the administration of psychological tests. Psychological tests are administered or scored by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought t ...
, biographical information,
interviews An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" re ...
,
work sampling Work sampling is the statistical technique used for determining the proportion of time spent by workers in various defined categories of activity (e.g. setting up a machine, assembling two parts, idle...etc.). It is as important as all other stati ...
, surveys, assessment centres,
onboarding Onboarding or organizational socialization is the American term for the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders. In other than American ...
and
computer-based assessment Electronic assessment, also known as digital assessment, e-assessment, online assessment or computer-based assessment, is the use of information technology in assessment such as educational assessment, health assessment, psychiatric assessment, ...
.


Areas of assessment

The four main areas of I/O Psychology highlight—
Job Work, labor (labour in Commonwealth English), occupation or job is the intentional activity people perform to support the needs and desires of themselves, other people, or organizations. In the context of economics, work can be seen as the huma ...
s,
Work Work may refer to: * Work (human activity), intentional activity people perform to support themselves, others, or the community ** Manual labour, physical work done by humans ** House work, housework, or homemaking ** Working animal, an ani ...
,
Performance A performance is an act or process of staging or presenting a play, concert, or other form of entertainment. It is also defined as the action or process of carrying out or accomplishing an action, task, or function. Performance has evolved glo ...
, and
People The term "the people" refers to the public or Common people, common mass of people of a polity. As such it is a concept of human rights law, international law as well as constitutional law, particularly used for claims of popular sovereignty. I ...
. Looking at each category gives insight into how Industrial & Organizational Assessment truly works, and what is necessary to complete each step of the process. These four categories can be further broken down.


Job analysis

A ''Job Analysis'' is the process through which one gains an understanding of the activities, goals, and requirements demanded by a work assignment. Job analysis constitutes the preceding step of every application of
psychology Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
to
human resource management Human resource management (HRM) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize e ...
including, but not limited to, the development of
personnel selection Personnel selection is the methodical process used to hire (or, less commonly, promote) individuals. Although the term can apply to all aspects of the process (recruitment, selection, hiring, onboarding, acculturation, etc.) the most common meani ...
,
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
,
performance evaluation A performance appraisal, also referred to as a performance review, performance evaluation, (career) development discussion, or employee appraisal, sometimes shortened to "PA", is a periodic and systematic process whereby the job performance of ...
,
job design Work design (also referred to as job design or task design) is an area of research and practice within industrial and organizational psychology, and is concerned with the "content and organization of one's work tasks, activities, relationships, a ...
, deployment, and
compensation systems Remuneration is the pay or other financial compensation provided in exchange for an employee's ''services performed'' (not to be confused with giving (away), or donating, or the act of providing to). Remuneration is one component of reward manag ...
.


Types of Job analysis


The Position Analysis Questionnaire

The Position Analysis Questionnaire (PAQ) developed by McCormick, Jeanneret, and Mecham (1972) is a structured job analysis instrument to measure job characteristics and relate them to human characteristics. It consists of 195 job elements that represent human behavior involved in work activities”. The items that fall into five categories: # Information input (where and how the worker gets information) # Mental processes (reasoning and other processes that workers use) # Work output (physical activities and tools used on the job) # Relationships with other persons # Job context (the physical and social contexts of work) PAQ researchers have aggregated PAQ data for hundreds of jobs; that database are maintained by Purdue University. Many research exists on the PAQ; it has yielded reasonably good
reliability Reliability, reliable, or unreliable may refer to: Science, technology, and mathematics Computing * Data reliability (disambiguation), a property of some disk arrays in computer storage * Reliability (computer networking), a category used to des ...
estimates and has been linked to several assessment tools”. Job seekers and employers answer questions on form outlining skills, abilities and knowledge needed to perform the job. Responses are calculated and a composite job requirement statement is produced. In a study of the comparative of 4 job analysis methods, PAQ method is structured to allow for easy quantification. The study also indicated it was closest and compatible to receive important information about an applicant The format of this method include in both data collection and computer analysis and can yield results much faster than the other methods. It has been shown to be extremely reliable, results usually replicate on a second administration. Because PAQ is worker oriented, it does not qualify if work is actually getting done on the job. Task differences on the job is not picked up because PAQ primarily focus on behaviors.


Occupational Analysis Inventory

The Occupational Analysis Inventory (OAI) contains 617 "work elements." It was designed to yield more specific job information than other multi-job questionnaires such as the PAQ while still capturing work requirements for virtually all occupations. The major categories of items are five-fold: # Information Received # Mental Activities # Work Behavior # Work Goals # Work Context OAI respondents rate each job element on one of four rating scales: part-of-job, extent, applicability, or a special scale designed for the element. The OAI has been used to gather information on 1,400 jobs selected to represent five major occupational categories. Reliabilities obtained with the OAI have been moderate, somewhat lower than those achieved with the PAQ”.


Functional job analysis

Job analysis as a management technique was developed around 1900. It became one of the tools by which managers understood and directed organizationPAQ Services Job Analysis
Retrieved September, 2015.
the website’s findings state, “Beginning in the 1940s,
functional job analysis Functional job analysis (FJA) is a method of job analysis that was developed by the Employment and Training Administration of the United States Department of Labor The United States Department of Labor (DOL) is one of the executive departments ...
(FJA) was used by
U.S. Employment Service The US Employment Service (ES) is the national system of public employment offices, managed by state workforce agencies and their localities, and funded by the Department of Labor. It is supervised by the Employment and Training Administration and ...
job analysts to classify jobs for the DOT (Fine & Wiley, 1971). The most recent version of FJA uses seven scales to describe what workers do in jobs: # Things #
Data Data ( , ) are a collection of discrete or continuous values that convey information, describing the quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpreted for ...
# People # Worker Instructions #
Reasoning Reason is the capacity of consciously applying logic by drawing valid conclusions from new or existing information, with the aim of seeking the truth. It is associated with such characteristically human activities as philosophy, religion, scien ...
# Math # Language Each scale has several levels that are anchored with specific behavioral statements and illustrative tasks. Like other job analysis instruments, FJA is a methodology for collecting job information. While it was used for many years as a part of the DOT, the Department of Labor is replacing the DOT with O*NET and will not be using FJA in O*NET. There is no current database of jobs (other than the DOT) containing FJA data for jobs in the national economy”.


Goal of Individual Assessment Methods

Organizations aim to reach their goals, for the goal of individual assessment the most important attribute is to collect as much information from individuals aiming to work in a common company. They are collectivities rather than individuals because achieving the goals requires the efforts (work) of a number of people (workers). The point at which the work and the worker come together is called a job. The company and the Industrial and organization psychologist need to obtain a lot of information. Some of the information they need to find out is: * What does or should the person do? * What knowledge, skill, and abilities does it take to perform this job? * What is the result of the person performing the job? * How does this job fit in with other jobs in the organization? * What is the job’s contribution toward the organization’s goals?


See also

*
Industrial and organizational psychology Industrial and organizational psychology (I-O psychology) "focuses the lens of psychological science on a key aspect of human life, namely, their work lives. In general, the goals of I-O psychology are to better understand and optimize the effec ...
*
Personnel psychology Personnel psychology is a subfield of industrial and organizational psychology, industrial and organizational (I-O) psychology . Personnel psychology is the area of I-O psychology that primarily deals with the recruitment, selection and evaluation ...
*
Personnel selection Personnel selection is the methodical process used to hire (or, less commonly, promote) individuals. Although the term can apply to all aspects of the process (recruitment, selection, hiring, onboarding, acculturation, etc.) the most common meani ...
*
Personality psychology Personality psychology is a branch of psychology that examines personality and its variation among individuals. It aims to show how people are individually different due to psychological forces. Its areas of focus include: * Describing what per ...
*
Psychometrics Psychometrics is a field of study within psychology concerned with the theory and technique of measurement. Psychometrics generally covers specialized fields within psychology and education devoted to testing, measurement, assessment, and rela ...
*
Psychological testing Psychological testing refers to the administration of psychological tests. Psychological tests are administered or scored by trained evaluators. A person's responses are evaluated according to carefully prescribed guidelines. Scores are thought t ...
*
Differential psychology Differential psychology studies the ways in which individuals differ in their behavior and the processes that underlie it. It is a discipline that develops classifications (Taxonomy, taxonomies) of psychological individual differences. This is di ...
*
Job analysis Job analysis (also known as work analysis) is a family of procedures to identify the content of a job in terms of the activities it involves in addition to the attributes or requirements necessary to perform those activities. Job ''analysis'' pro ...
* Position analysis questionnaire


External links


Society for Industrial and Organizational Psychology


References

{{Psychological and psychiatric evaluation and testing , state=expanded Industrial and organizational psychology Psychological tests and scales