Incredible India
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Incredible India (stylized as Incredıble!ndıa) is the name of an international tourism campaign launched by the
Government of India The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union Government or Union of India or the Central Government) is the national authority of the Republic of India, located in South Asia, consisting of States and union t ...
in 2002 to promote
tourism in India Tourism in India is 4.6% of the country's gross domestic product (GDP). Unlike other sectors, tourism is not a priority sector for the Government of India. The World Travel and Tourism Council calculated that tourism generated or 5.8% of Ind ...
. The "Incredible India" title was officially branded and promoted since 2002. The exclamation mark forms the 'I' of India. The exclamation used creatively across several visuals complements the concept behind the word "Incredible".


Marketing campaign

In 1972,
Sunil Dutt Sunil Dutt (born Balraj Raghunath Dutt; 6 June 1929 – 25 May 2005) was an Indian actor, film producer, director, and politician known for his work in Hindi Cinema. He acted in more than 80 films over a career spanning five decades and was t ...
launched a campaign to promote India as a popular tourist destination. The phrase "Incredible India" was adopted as a slogan by the ministry. Before 2002, the
Government of India The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union Government or Union of India or the Central Government) is the national authority of the Republic of India, located in South Asia, consisting of States and union t ...
had regularly formulated policies and prepared pamphlets and brochures for the promotion of tourism, however, it had not supported tourism in a concerted fashion. In 2002, the Ministry of Tourism made a conscious effort to bring in more professionalism in its attempts to promote tourism. It formulated an integrated communication strategy with the aim of promoting India as a destination of choice for the discerning traveller. The tourism ministry engaged the services of
advertising Advertising is the practice and techniques employed to bring attention to a Product (business), product or Service (economics), service. Advertising aims to present a product or service in terms of utility, advantages, and qualities of int ...
and marketing firm
Ogilvy & Mather Ogilvy is a New York City-based British advertising, marketing, and public relations agency. It was founded in 1850 by Edmund Mather as a London-based agency. In 1964, the firm became known as Ogilvy & Mather after merging with a New York City a ...
(O&M) India to create a new campaign to increase tourist inflows into the country. The campaign portrayed India as an attractive
tourist destination A tourist attraction is a place of interest that tourists visit, typically for its inherent or exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement. Types Places of natural beau ...
by showcasing different aspects of Indian culture and history like
yoga Yoga (UK: , US: ; 'yoga' ; ) is a group of physical, mental, and spiritual practices or disciplines that originated with its own philosophy in ancient India, aimed at controlling body and mind to attain various salvation goals, as pra ...
and
spirituality The meaning of ''spirituality'' has developed and expanded over time, and various meanings can be found alongside each other. Traditionally, spirituality referred to a religious process of re-formation which "aims to recover the original shape o ...
. The campaign was conducted globally and received appreciation from tourism industry observers and travellers alike. However, the campaign also attracted criticism from some quarters. Some observers felt that it had failed to cover several aspects of India which would have been attractive to the average tourist. In 2008, the Ministry of Tourism launched a campaign targeted at the local population to educate them regarding good behaviour and etiquette when dealing with foreign tourists. Indian actor
Aamir Khan Mohammed Aamir Hussain Khan (; born 14 March 1965) is an Indian actor, filmmaker, and television personality who works in Bollywood, Hindi films. Referred to as "Mr. Perfectionist" in the media, he is known for his work in a variety of film g ...
was commissioned to endorse the campaign which was titled ''Atithi Devo Bhavaḥ'',
Sanskrit Sanskrit (; stem form ; nominal singular , ,) is a classical language belonging to the Indo-Aryan languages, Indo-Aryan branch of the Indo-European languages. It arose in northwest South Asia after its predecessor languages had Trans-cultural ...
for "Guests are like God". ''Atithidevo Bhavaḥ'' was aimed at creating awareness about the effects of tourism and sensitising the local population about preservation of India's heritage, culture, cleanliness and hospitality. It also attempted to instil a sense of responsibility towards tourists and reinforce the confidence of foreign tourists towards India as a preferred holiday destination. The concept was designed to complement the Incredible India campaign. In 2009, Minister of tourism,
Kumari Selja Selja Kumari (born 24 September 1962) is an Indian politician and a member of the Lok Sabha, the lower house of Parliament of India, Indian parliament. She is a member of the Indian National Congress and has served as the Ministry of Social Just ...
unveiled plans to extend the Incredible India campaign to the domestic tourism sector as well.
US$ The United States dollar (Currency symbol, symbol: Dollar sign, $; ISO 4217, currency code: USD) is the official currency of the United States and International use of the U.S. dollar, several other countries. The Coinage Act of 1792 introdu ...
12 million out of a total budget of US$200 million was allocated in 2009 for the purpose of promoting domestic tourism. In 2015, Aamir Khan, whose comments on perceived intolerance in the country had created a controversy, ceased to be the mascot for the Incredible India campaign when the contract for it expired. The new
brand ambassador A brand ambassador (sometimes also called a corporate ambassador) is a person paid by an organization or company to represent its brand in a positive light, helping to increase brand awareness and sales. The brand ambassador is meant to embody the ...
of Incredible India was
Narendra Modi Narendra Damodardas Modi (born 17 September 1950) is an Indian politician who has served as the Prime Minister of India, prime minister of India since 2014. Modi was the chief minister of Gujarat from 2001 to 2014 and is the Member of Par ...
himself. The veteran actor
Amitabh Bachchan Amitabh Bachchan (; 11 October 1942) is an Indian actor who works in Hindi cinema. He is often considered one of the greatest, most accomplished and commercially successful actors in the history of Indian cinema.* * * * * With a cinemati ...
and actress
Priyanka Chopra Priyanka Chopra Jonas (; born 18 July 1982) is an Indian actress and producer. The winner of the Miss World 2000 pageant, Chopra is India's highest-paid actress and has received numerous accolades, including two National Film Awards and fiv ...
were chosen as the new brand ambassadors for the Incredible India campaign.


Impact on Indian tourism

According to spending data released by Visa Asia Pacific in March 2006, India has emerged as the fastest growing market in the Asia-Pacific region in terms of international tourist spending. The data revealed that international tourists spent US$372 million in India in the fourth quarter (October–December) of 2005, 25% more than in the fourth quarter of 2004.
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
, which came second in the region, managed to raise US$784 million from international tourism in Q4 2005, a growth of 23% over its Q4 2004 figures. The tourist spending figures for India would have satisfied the Indian tourism ministry, which had been targeting the high-end market through its long running Incredible India communication campaign.


Reception

Indian travel industry analysts and tour operators were appreciative of the high standards of the Incredible India campaign. "The promo campaign is making a powerful visual impact and creating a perception of India being a magical place to visit," said Anne Morgaon Scully, President, McCabe Bremer Travel, Virginia, U.S. Average travellers too appeared to find the campaign interesting and informative, going by favourable comments on blogs on travel websites. Although Incredible India was generally well received, industry observers differed in their opinions on the positioning of India in the campaign. GS Murari, Director, Fidelis Advertising and Marketing Private Ltd. stated that he was uncomfortable with the tagline "Incredible India" and was of the opinion that since India was not a uni-dimensional country like
Singapore Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
or the
Maldives The Maldives, officially the Republic of Maldives, and historically known as the Maldive Islands, is an Archipelagic state, archipelagic country in South Asia located in the Indian Ocean. The Maldives is southwest of Sri Lanka and India, abou ...
, using a word like 'incredible' to describe India as a whole was not appropriate. In 2011, Arjun Sharma, managing director, Le Passage to India, stated that the campaign had lived its life and needed to be reinvented. The Ministry of Tourism again engaged Ogilvy & Mather for a period of three years, starting in 2012, to redefine the brand and provide a strategic vision for the campaign. In 2013, the Ministry of Tourism partnered with WoNoBo.com to launch ''Walking Tours'', an online experience where users navigate and route their way through cities based on a choice of themes. In 2014, Tourism Secretary Parvez Dewan launched a personalised itinerary planner called Tripigator, a website aimed at providing all travel itineraries in one tab to reduce travellers' efforts.


See also

*
Atithi Devo Bhava Atithidevo Bhava (), translated as ''A guest is akin to God'', embodies the traditional Indian Hindu-Buddhist philosophy of treating guests with the reverence accorded to deities. This principle extends beyond the customary greeting of Namaste ( ...
* India Shining *
Make in India is an initiative by the Government of India to create and encourage companies to develop, manufacture and assemble products in India and incentivize dedicated investments into manufacturing. The policy approach was to create a conducive envi ...
* Stranded in India *
Tourism in India Tourism in India is 4.6% of the country's gross domestic product (GDP). Unlike other sectors, tourism is not a priority sector for the Government of India. The World Travel and Tourism Council calculated that tourism generated or 5.8% of Ind ...
*
Tourism in Northeast India Northeast India consists of eight states: Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim and Tripura. Tourism in this area is based around the unique Himalayas, Himalayan landscape and culture distinct from the rest of ...


References


External links

* {{Tourism in Asia Tourism in India Indian brands Tourism campaigns Advertising in India Ministry of Tourism (India) Vajpayee administration 2002 establishments in India