IFS Cloud Cable Car
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The London cable car, also known as the Dangleway and officially as the IFS Cloud Cable Car for sponsorship reasons, is a cable car link across the
River Thames The River Thames ( ), known alternatively in parts as the The Isis, River Isis, is a river that flows through southern England including London. At , it is the longest river entirely in England and the Longest rivers of the United Kingdom, s ...
in
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
, England. The line was built by Doppelmayr and the total cost was around £60 million. The service opened on 28 June 2012 and is operated by
Transport for London Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. TfL is the successor organization of the London Passenger Transport Board, which was established in 1933, and His ...
(TfL). Since 20 October 2022, it has been sponsored by the technology firm IFS; prior to this, from its opening the line was sponsored by the airline
Emirates Emirates may refer to: * United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective ...
, and known as the Emirates Air Line until 28 June 2022. The service comprises a gondola line that crosses the Thames from the
Greenwich Peninsula The Greenwich Peninsula is an area of Greenwich in South London, South East London, England. It is bounded on three sides by a loop of the River Thames, Thames, between the Isle of Dogs to the west and Silvertown to the east. To the south is the ...
to the
Royal Victoria Dock The Royal Victoria Dock is the largest of three docks in the Royal Docks of east London, now part of the redeveloped London Docklands, Docklands. History Although, the structure was in place in the year 1850, it was opened in 1855, on a pre ...
, to the west of ExCeL London. In addition to transport across the river, the service advertises "a unique view of London". On 28 June 2024,
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.Millennium Dome The Millennium Dome was the original name of the large dome-shaped building on the Greenwich Peninsula in South East (London sub region), South East London, England, which housed a major exhibition celebrating the beginning of the third millen ...
(now
The O2 The O2 (formerly known as the Millennium Dome) is a large entertainment district on the Greenwich peninsula in South East London, England, including an indoor arena, a music club, a Cineworld cinema, an exhibition space, Town square, piazzas, ...
) in the late 1990s. Presented to planning authorities in early 1997 by Meridian Cable Cars, this link would have run from the Dome site to the DLR's East India station in Tower Hamlets. The estimated cost of the cable car was £8–10 million, for 23 gondolas, each with seating for nine and standing room for a further six, that would have travelled at at between in the air. Taking three minutes to make a one-way trip, it would have had a capacity of 2,500 passengers per hour each way. Full planning permission was granted in December 1997 and July 1998 for the northern and southern sides respectively, the northern side permission being one of the last acts of the
London Docklands Development Corporation The London Docklands Development Corporation (LDDC) was a quango agency set up by the UK Government in 1981 to regenerate the depressed Docklands area of east London. During its seventeen-year existence, it was responsible for regenerating an ...
. An opening date of October 1999 was planned, but because of negative reactions from the administrators of the Dome project, financial backers pulled out and the cable car project collapsed in October 1998.


Proposed London Cable Car

On 4 July 2010,
Transport for London Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. TfL is the successor organization of the London Passenger Transport Board, which was established in 1933, and His ...
(TfL) announced plans to develop a cable car crossing over the River Thames, which would be the first urban cable car in the United Kingdom. Designed by
Wilkinson Eyre Architects WilkinsonEyre is an international architecture practice based in London, England. In 1983 Chris Wilkinson founded Chris Wilkinson Architects, he partnered with Jim Eyre in 1987 and the practice was renamed WilkinsonEyre in 1999. The practice ...
,
Expedition Engineering Expedition Engineering is a London-based consulting firm, delivering structural engineering services. History Expedition Engineering was founded in 1999 by Professor Chris Wise (engineer for the Millennium Bridge, London) and Seán Walsh, ...
and
Buro Happold Buro Happold Limited (previously ''BuroHappold Engineering'') is a British professional services firm that provides engineering consultancy, design, planning, project management, and consulting services for buildings, infrastructure, and the env ...
, it would cross the river at a height up to , higher than The O2, which is nearby. The cable car would provide a crossing every 15 seconds, with a maximum capacity of 2,500 passengers per hour in each direction, about 50 busloads. Bicycles could be carried, and passengers would be able to pay for their journeys with pay-as-you-go
Oyster card The Oyster card is a Payment#Types_and_methods_of_payment, payment method for public transport in London and some surrounding areas. A standard Oyster card is a blue ISO/IEC 7810, credit-card-sized Stored-value card, stored-value contactless ...
s. A planning application was submitted to the
London Borough of Newham The London Borough of Newham () is a London borough created in 1965 by the London Government Act 1963. It covers an area previously administered by the Essex county boroughs of West Ham and East Ham, authorities that were both abolished by ...
, using the name London Cable Car, in October 2010 for the "erection of a cable car for the length of over the River Thames from North Greenwich Peninsula to Royal Victoria Dock at a minimum clearance of above
mean high water spring A chart datum is the water surface serving as origin (or coordinate surface) of depths displayed on a nautical chart and for reporting and predicting tide heights. A chart datum is generally derived from some tidal phase, in which case it is ...
s". The application listed the structures planned for the service on the north side of the Thames as an north main tower at Clyde Wharf, a north intermediate tower south of the
Docklands Light Railway The Docklands Light Railway (DLR) is an automated medium-capacity rail system, light metro system primarily serving the redeveloped London Docklands, Docklands area of London and providing a direct connection between London's two major financi ...
tracks roughly midway between
Canning Town Canning Town is a town in the London Borough of Newham, East London, England, north of the Royal Victoria Dock. Its urbanisation was largely due to the creation of the dock. The area was part of the ancient parish and County Borough of West Ham, ...
and West Silvertown stations, a two-storey gondola station and "boat impact protection" in Royal Victoria Dock. South of the river there is a main support tower and a boarding station within the car park of the O2. When the project was announced, TfL's initial budget was £25 million; they announced this would be entirely funded by private finance. This figure was first revised to £45 million, and by September 2011 had more than doubled to £60 million, reportedly because TfL had not included the costs of legal advice, project management, land acquisition and other costs. TfL planned to make up the shortfall by paying for the project out of the
London Rail London Rail was a directorate of Transport for London (TfL), involved in the relationship with the National Rail network within Greater London, UK which managed TfL's non-London Underground train services. Rail for London, established in 2006, ...
budget, applying for funding from the
European Regional Development Fund The European Regional Development Fund (ERDF) is one of the European Structural and Investment Funds allocated by the European Union. Its purpose is to transfer money from richer regions (not countries), and invest it in the infrastructure and se ...
(ERDF) and seeking commercial sponsorship. €9.7m of ERDF support, out of an estimated €65.56m total budget, was agreed on 9 July 2012. In January 2011,
News International News Corp UK & Ireland Limited (trading as News UK, formerly News International and NI Group) is a List of newspapers in the United Kingdom, British newspaper publisher, and a wholly owned subsidiary of the American mass media Conglomerate (c ...
was planning to sponsor the project, but withdrew its offer. In October 2011 it was announced that the Dubai-based airline
Emirates Emirates may refer to: * United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective ...
would provide £36 million in a 10-year sponsorship deal which included branding of the cable car service with the airline's name.


Construction

Construction began in August 2011 with Mace as the lead contractor. Doppelmayr built the cable car for £45 million and Mace was to operate it for the first three years for a further £5.5 million. TfL stated that the initial construction funding and Emirates sponsorship would cover £36 million of the cost, with the rest to be funded from fares. In 2011 it was the most expensive cable car system ever built. In May 2012, TfL said that the cable car would be running by the summer of 2012, and that while there were no plans to have it open before the
2012 Olympic Games The 2012 Summer Olympics, officially the Games of the XXX Olympiad and also known as London 2012, were an international multi-sport event held from 27 July to 12 August 2012 in London, England, United Kingdom. The first event, the ...
, there would be plans in place in case it was opened in time.


Opening

The public opening took place at noon on 28 June 2012, almost a month before the
Opening Ceremony An opening ceremony, grand opening, or ribbon-cutting ceremony marks the official opening of a newly constructed location or the start of an event.
of the games. TfL reported that the total cost of the project was about £60 million, of which £45 million went towards construction. It estimates that the service can carry 2,500 people per hour. The Emirates Air Line route was added to the London
Tube map The Tube map (sometimes called the London Underground map) is a schematic transport map of the lines, stations and services of the London Underground, known colloquially as "the Tube", hence the map's name. The first schematic Tube map was des ...
in June 2012. It was the first to have the sponsoring company's
logo A logo (abbreviation of logotype; ) is a graphic mark, emblem, or symbol used to aid and promote public identification and recognition. It may be of an abstract or figurative design or include the text of the name that it represents, as in ...
shown on the map. Similar to the representation of the Docklands Light Railway, the cable car route was displayed as a triple red stripe rather than a solid line, to distinguish it from
London Underground The London Underground (also known simply as the Underground or as the Tube) is a rapid transit system serving Greater London and some parts of the adjacent home counties of Buckinghamshire, Essex and Hertfordshire in England. The Undergro ...
lines. The service's logo was a red
cartouche upalt=A stone face carved with coloured hieroglyphics. Two cartouches - ovoid shapes with hieroglyphics inside - are visible at the bottom., Birth and throne cartouches of Pharaoh KV17.html" ;"title="Seti I, from KV17">Seti I, from KV17 at the ...
containing the Emirates logo and the TfL
roundel A roundel is a circular disc used as a symbol. The term is used in heraldry, but also commonly used to refer to a type of national insignia used on military aircraft, generally circular in shape and usually comprising concentric rings of differ ...
, to reflect the corporate sponsorship by the airline. As with the marketing of the
London Eye The London Eye, originally the Millennium Wheel, is a cantilevered observation wheel on the South Bank of the River Thames in London. It is the world's tallest cantilevered observation wheel, and the most popular paid Tourist attractions in the ...
, the transit of the cable car is referred to as a "flight" and marketing literature borrows language from the airline industry, such as referring to tickets as "
boarding pass A boarding pass or boarding card is a document provided by an airline during airport check-in, giving a passenger permission to enter the restricted area of an airport (also known as the airside portion of the airport) and to board the airp ...
es".


Expiry of Emirates branding

The deal with TfL for Emirates Air Line branding, bringing in £3.6m a year, expired on 28 June 2022. However, no sponsor had been found for the cable car at the end of the contract, even at less than a quarter of the price. It was reported that a senior TfL executive had joked that a storm, which hit London in February 2022, had been their "last hope" for discontinuing the service without loss of face.


New sponsor

In September 2022 it was announced that the technology company IFS AB would be the new sponsor beginning in October, and that the line would be renamed the ''IFS Cloud Cable Car.'' The initial sponsorship deal lasts five years, with a break after two years, and will cost £420,000 per year. The sponsorship deal also allows TfL to temporarily rebrand the cable car with other commercial sponsors, such as
Pokémon is a Japanese media franchise consisting of List of Pokémon video games, video games, Pokémon (TV series), animated series and List of Pokémon films, films, Pokémon Trading Card Game, a trading card game, and other related media. The fran ...
in August 2022. TfL did note that the cable car "makes a profit", despite the substantial reduction in sponsorship income.


Operation

The cable car is based on monocable detachable gondola (MDG) technology, a system which uses a single cable for both propulsion and support, used also on the Metrocable in
Medellín Medellín ( ; or ), officially the Special District of Science, Technology and Innovation of Medellín (), is the List of cities in Colombia, second-largest city in Colombia after Bogotá, and the capital of the department of Antioquia Departme ...
, Colombia. The MDG system was reportedly cheaper and quicker to install than a more complex three-cable system which would have allowed larger-capacity cars. There are 36 passenger gondolas, of which 34 are in use at any one time, with a maximum capacity of ten passengers each. All passenger gondolas are ready for disabled persons using wheelchairs, including those ones with leg rest extensions. There are also two (open) engineers' gondolas for use by maintenance staff. The line was initially operated by its builders, Mace. On 28 June 2024,
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland. with an initial five-year contract and the option to extend it for a further three years. In 2020, the running hours were 07:00–22:00 from Monday to Thursday, 07:00–23:00 Friday, 08:00–23:00 Saturday, 09:00–22:00 Sunday from 1 April to 30 September, finishing an hour earlier from Sunday to Thursday the rest of the year. The duration of a single crossing is ten minutes (reduced to five minutes in
rush hour A rush hour (American English, British English) or peak hour (Australian English, Indian English) is a part of the day during which traffic congestion on roads and crowding on public transport is at its highest. Normally, this happens twice e ...
as the service speed is increased). The system has a capacity of 4,080 passengers an hour, 62,000 per day and up to 500,000 people a week in summer.


Fares

From 1 March 2022, the adult pay-as-you-go fare was £6, with the child fare 50% of the adult fare. A reduced fare is available when paid with a pay-as-you-go Oyster card, or on presentation of a valid non-PAYG Oyster or Travelcard (the cable car is not fully integrated into Transport for London's ticketing system). To encourage use of the service for
commuting Commuting is periodically recurring travel between a place of residence and place of work or study, where the traveler, referred to as a commuter, leaves the boundary of their home community. By extension, it can sometimes be any regular o ...
, further discounts are offered with a multi-journey ticket which allows ten journeys within a twelve-month period. The
London Assembly The London Assembly is a 25-member elected body, part of the Greater London Authority, that scrutinises the activities of the Mayor of London and has the power, with a two-thirds supermajority, to amend the Mayor's annual budget and to reject t ...
and the Liberal Democrats have called for full fare integration. The £1 discount for Oyster and Travelcard holders was removed in March 2023.


Stations


IFS Cloud Royal Docks

The eastern end of the cable car line () is at the
Royal Docks Royal Docks is an area in the London Borough of Newham in the London Docklands in East London, England. The area is named after three docks – the Royal Albert Dock, the Royal Victoria Dock and the King George V Dock. They are more corre ...
, home to the ExCeL exhibition centre and the new London City Hall. The closest interchange to the Docklands Light Railway is at Royal Victoria station, with an out-of-station interchange distance of approximately .


IFS Cloud Greenwich Peninsula

The western end of the cable car line () is within walking distance of
The O2 The O2 (formerly known as the Millennium Dome) is a large entertainment district on the Greenwich peninsula in South East London, England, including an indoor arena, a music club, a Cineworld cinema, an exhibition space, Town square, piazzas, ...
. The closest interchange with the
London Underground The London Underground (also known simply as the Underground or as the Tube) is a rapid transit system serving Greater London and some parts of the adjacent home counties of Buckinghamshire, Essex and Hertfordshire in England. The Undergro ...
is at . The nearest
London River Services London River Services Limited is a division of Transport for London (TfL), which manages passenger transport—leisure-oriented tourist services and commuter services—on the River Thames in London. It does not own or operate any boats itself, ...
is at North Greenwich Pier and local
London Buses London Buses is the subsidiary of Transport for London (TfL) that manages most bus services in London, England. It was formed following the Greater London Authority Act 1999 that transferred control of London Regional Transport (LRT) bus s ...
services at
North Greenwich bus station North Greenwich Bus Station serves the area of Greenwich Peninsula, North Greenwich in the Royal Borough of Greenwich, Greater London, England. The station is owned and maintained by Transport for London. The bus station is next to the station ...
.


Ridership

In the second week of October 2012 about 42,500 journeys were made. Journeys made fell to 23,000 for the same week in 2013. In November 2012, after the Olympics, passenger numbers dropped to less than 10% of capacity. Fewer than 0.01% of journeys were made on discounted commuter fares which were 10 for £16. In November 2013, it was reported that there were only four
Oyster card The Oyster card is a Payment#Types_and_methods_of_payment, payment method for public transport in London and some surrounding areas. A standard Oyster card is a blue ISO/IEC 7810, credit-card-sized Stored-value card, stored-value contactless ...
users qualifying for a discount available to people making more than five journeys a week during one week in October. In the previous year, in the same week the number of card users was making regular journeys was 16.
Boris Johnson Alexander Boris de Pfeffel Johnson (born 19 June 1964) is a British politician and writer who served as Prime Minister of the United Kingdom and Leader of the Conservative Party (UK), Leader of the Conservative Party from 2019 to 2022. He wa ...
had claimed Londoners would continue flocking to it (the cable car service). In 2020, during the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, the cable car offered free travel to key workers who needed to reach the Nightingale Hospital at ExCeL London; the hospital was later found unnecessary, and mothballed. In 2023, the annual ridership was 1,474,546.


Criticisms

Critics of the cable car have dismissed it as an impractical transport solution, which will appeal to tourists at peak times but is unlikely to attract a large number of cross-river locals or commuters due to its location and the cost of tickets. It was similarly labelled a "
white elephant A white elephant is a possession that its owner cannot dispose of without extreme difficulty, and whose cost, particularly that of maintenance, is out of proportion to its usefulness. In modern usage, it is a metaphor used to describe an object, ...
". There has also been criticism of the project's £24 million-plus cost to taxpayers, caused by a budget overrun.
Boris Johnson Alexander Boris de Pfeffel Johnson (born 19 June 1964) is a British politician and writer who served as Prime Minister of the United Kingdom and Leader of the Conservative Party (UK), Leader of the Conservative Party from 2019 to 2022. He wa ...
, the former
Mayor of London The mayor of London is the chief executive of the Greater London Authority. The role was created in 2000 after the Greater London devolution referendum in 1998, and was the first directly elected mayor in the United Kingdom. The current ...
, had said the cost of the scheme would not be underwritten by taxpayers. The cable car's location has also caused controversy, with advocates of walking and cycling favouring a
Sustrans Sustrans ( ) is a United Kingdom-based walking, wheeling and cycling charity, and the custodian of the National Cycle Network. Its flagship project is the National Cycle Network, which has created of signed cycle routes throughout the United ...
-sponsored plan for a walking and cycling bridge east of
Tower Bridge Tower Bridge is a Listed building#Grade I, Grade I listed combined Bascule bridge, bascule, Suspension bridge, suspension, and, until 1960, Cantilever bridge, cantilever bridge in London, built between 1886 and 1894, designed by Horace Jones ...
between
Rotherhithe Rotherhithe ( ) is a district of South London, England, and part of the London Borough of Southwark. It is on a peninsula on the south bank of the Thames, facing Wapping, Shadwell and Limehouse on the north bank, with the Isle of Dogs to the ea ...
and
Canary Wharf Canary Wharf is a financial area of London, England, located in the Isle of Dogs in the London Borough of Tower Hamlets. The Greater London Authority defines it as part of London's central business district, alongside Central London. Alongside ...
. The scheme was also criticised because the original sponsorship contract forbade the use of funds from
Israel Israel, officially the State of Israel, is a country in West Asia. It Borders of Israel, shares borders with Lebanon to the north, Syria to the north-east, Jordan to the east, Egypt to the south-west, and the Mediterranean Sea to the west. Isr ...
, which the
United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective monarchy made up of Emirates of the United Arab E ...
did not recognise diplomatically at that time. It imposed restrictions on "(i) any Competitor; or (ii) any person who is a national of, or who is registered, incorporated, established or whose principal place of business is in a country with which the United Arab Emirates does not at the date of this Contract or at any relevant point during the Term maintain diplomatic relations." The contract also forbade the mayor or Transport for London from criticising the governments or
royal families of the United Arab Emirates The dynasties of the United Arab Emirates consist of the six ruling families of the seven Emirates. *The Nahyan (branch of the House of Al Falahi) are the ruling family of Abu Dhabi. *The Maktoum (branch of the House of Al Falasi) are the ruli ...
, or the contract. The clause regarding Israel was later removed.


See also

*
Crossings of the River Thames The River Thames is the second-longest river in the United Kingdom, passes through the capital city, and has many crossings. Counting every channel – such as by its islands linked to only one bank – it is crossed by over 300 brid ...


References


External links

* {{London landmarks Gondola lifts in the United Kingdom Crossings of the River Thames Transport in the London Borough of Newham Thames Gateway Transport infrastructure completed in 2012 The Emirates Group Transport for London 2012 establishments in England Doppelmayr/Garaventa Group FirstGroup companies