Guylian (, ) is a Belgian chocolate brand and manufacturer best known for its seashell shaped pralines. The company was founded in 1958 in
Sint-Niklaas
Sint-Niklaas (; french: Saint-Nicolas, ) is a Belgian city and municipality located in the Flemish province of East Flanders. The municipality comprises the city of Sint-Niklaas proper and the towns of Belsele, Nieuwkerken-Waas, and .
Sint-N ...
, Belgium by Guy FoubertChocolaterie Guylian NV MarketLine Company Profile. (2017.). MarketLine, a Progressive Digital Media business. and is now owned by the South Korean company Lotte Confectionery.
Foubert and his wife formulated the original chocolate recipe and "Guylian" was formed as a
portmanteau
A portmanteau word, or portmanteau (, ) is a blend of words While Guylian specialise in roasted hazelnut pralines they produce a wide variety of products including chocolate covered fruit pieces and chocolate truffles.
The company headquarters remain in Sint-Niklaas along with their production plant but now Guylian exports internationally to approximately 120 countries. '''' In 2003, the first Guylian Belgian Chocolate café was opened in Antwerp, Belgium; there are now 9 franchises in different locations around the world.
Guylian donates to and works with Project Seahorse to help with marine wildlife conservation and raise awareness for the charity. They have also worked with the Cocoa Horizons Foundations on Project Cocoa to sustainably source
cocoa
Cocoa may refer to:
Chocolate
* Chocolate
* ''Theobroma cacao'', the cocoa tree
* Cocoa bean, seed of ''Theobroma cacao''
* Chocolate liquor, or cocoa liquor, pure, liquid chocolate extracted from the cocoa bean, including both cocoa butter and ...
and have aimed to reduce any negative environmental impacts from their production. For this work, they have received Corporate Responsibility Awards along with multiple other awards for innovation and their chocolates.
History
Foubert was born in 1938 in Sint-Niklaas where 20 years later, he would establish the company. His father was a baker and while Foubert was still at school, he began selling hand-made truffles at local markets using skills learnt at the Antwerp School of Confectionery and Patisserie in
Belgium
Belgium, ; french: Belgique ; german: Belgien officially the Kingdom of Belgium, is a country in Northwestern Europe. The country is bordered by the Netherlands to the north, Germany to the east, Luxembourg to the southeast, France to ...
.''Bates, J. (2017, October). Fabulous Fifty. ''Duty-Free News International'', p. 59.'' In 1958, Foubert got married and perfected his recipe, then began producing his chocolate Sea Shells on a larger scale and in 1960 established the brand name Guylian.'''' Guylian is an amalgamation of Foubert and his wife Lilian's names to signify their “love and passion” as a couple and for their business craft.
A new factory was built in 1988 in Sint-Niklaas to manage the company's growth and increase production.
In 2003, Guylian expanded into the Café industry with its opening of a Guylian Belgian Chocolate Café in Antwerp, Belgium. Between 2008 and 2011, Guylian opened three cafés in Sydney, Australia.
Lotte is a South Korean confectionery manufacturer and the current owner of Guylian. Lotte Confectionery purchased Guylian in June 2008 for €105 million to enter into the European premium chocolate market.
They also expected to increase Guylian's presence in Asia and soon expanded their chocolate café locations to include Dubai and Seoul, Korea.
The partnership did increase Guylian's brand awareness in Asia but in 2014 rising
commodity
In economics, a commodity is an economic good, usually a resource, that has full or substantial fungibility: that is, the market treats instances of the good as equivalent or nearly so with no regard to who produced them.
The price of a co ...
prices put a strain on growth as increased sugar prices meant higher production costs for Guylian.
Significant investments were made in 2016 to increase the capacity of the production plant in Sint-Niklaas, Belgium. A new production line was built for Guylian's premium Belgian Master's Selection in 2017 and they have made further investments into another new production line for chocolate bars.
Awards
In 1998, the then crown prince
Philippe of Belgium
Philippe or Filip ( nl, Filip Leopold Lodewijk Maria ; french: Philippe Léopold Louis Marie ; born 15 April 1960) is King of the Belgians. He is the eldest child of King Albert II and Queen Paola. He succeeded his father upon the latter's abdi ...
awarded Guylian with Belgium's highest export award and today 60% of sales are from exports outside of Europe.
In 2012, the International Taste and Quality Institute gave Guylian's Sea Shells and Sea Horse pralines a score of 90% with their taste experts judging based on their impression, appearance, smell, texture and taste. They were also awarded the Superior Taste Award and are one of few brands to receive three gold stars for their products.
The Royal Belgian Committee for Distribution awarded Guylian two awards in 2015, a Corporate Social Responsibility award for their commitment to charity work and an award for innovation. Also in 2015, the Crunch Biscuit filled Sea Horse was released and won the Golden Archer Award for
innovation
Innovation is the practical implementation of ideas that result in the introduction of new goods or service (economics), services or improvement in offering goods or services. ISO TC 279 in the standard ISO 56000:2020 defines innovation as "a ...
and creativity.
In 2017, Guylian's new chocolate covered fruits won a Superior Taste Award and the Blueberry's were awarded three gold stars while the Raisins and Cranberries received two stars.
Guylian won another Corporate Social Responsibility Award in 2019 for its charitable contributions to Project Seahorse, it was awarded by the Tax-Free World Association at their awards night in
Cannes
Cannes ( , , ; oc, Canas) is a city located on the French Riviera. It is a commune located in the Alpes-Maritimes department, and host city of the annual Cannes Film Festival, Midem, and Cannes Lions International Festival of Creativity. The ci ...
.
In 2018, the 7th biennial Seahorses of the World Photo Competition was held and sponsored by Guylian. It promotes seahorse conservation and allows divers to win awards for their submission of underwater images of Seahorses which are then used by Project Seahorse for scientific research.
Guinness World Record
The
Guinness World Record
''Guinness World Records'', known from its inception in 1955 until 1999 as ''The Guinness Book of Records'' and in previous United States editions as ''The Guinness Book of World Records'', is a reference book published annually, listing world ...
for the largest chocolate Easter egg sculpture was awarded to Guylian in March 2005. In celebration of Easter traditions and the renovation of Sint-Niklaas market square the record-breaking egg was constructed with support from metal scaffolding and wooden panels. Twenty-six Guylian chocolatiers built the egg over eight days using around 50,000 Seashell Bars worth of Guylian chocolate totalling . The sculpture reached tall and wide and held the record until 2011 when a tall egg was built in Italy.
Products
Guylian's main product is a range of praline chocolates in the shape of seashells and seahorses.
In 2005, Guylian released twist wrap boxed chocolates for sale in the United Kingdom to explore the market of everyday consumption rather than gift confectionary. They were made available in their Original Hazelnut Praline flavour, Creamy Strawberry, Orange Cream, Smooth Truffle, Mild Cappuccino and Crispy Caramel.
Guylian released a vanilla flavour Sea Horse at the ISM confectionery exhibition in 2013 in an attempt to capture the market of customers who like “a more subtle taste to the traditional signature praline filling”. At this exhibition, the Perline chocolate was added to their assortment collection and contains a milk chocolate
truffle
A truffle is the Sporocarp (veggie), fruiting body of a subterranean ascomycete fungus, predominantly one of the many species of the genus ''Tuber (fungus), Tuber''. In addition to ''Tuber'', many other genera of fungi are classified as truf ...
and hazelnut praline centre.
To meet consumer requests for smaller portions, resealable pouches of chocolate-covered fruit pieces were released in 2016. These came as Milk Chocolate Coated Raisins, Dark Chocolate Coated Blueberries or Dark Chocolate Coated Cranberries''.'' Their assortment flavours at this time included white chocolate Matcha Green Tea, Latte Macchiato coffee, Crunchy Biscuit and Soft Caramel.
In 2017, Guylian launched a duty-free exclusive range of mini pralines for its master's Selection luxury gift box. Traditional flavours were accompanied by new flavours including Coffee Cardamom, Caramel with Pineapple, Orange and berries, Earl Grey Tea and Ginger Lime. The previously successful flavours that appeared in this collection were the signature Hazelnut Praline, Raspberry, Crunch Hazelnut Praline, Almond Praline and Mocha. The box contained an assortment of 10 different flavoured miniature chocolates decorated with fine ingredients.
Guylian introduced ‘No Sugar Added Bars’ which come in milk, dark or dark with cranberries and get their sweetness from Maltitol, a natural sugar alternative. Guylian's Golden Gift Boxes are available in two sizes; 250g or 375g and are filled with roasted hazelnut praline Sea Shells.
Production method
The Guylian
Sint-Niklaas
Sint-Niklaas (; french: Saint-Nicolas, ) is a Belgian city and municipality located in the Flemish province of East Flanders. The municipality comprises the city of Sint-Niklaas proper and the towns of Belsele, Nieuwkerken-Waas, and .
Sint-N ...
production facility produces up to 75 tons of chocolates each day and still use Foubert's original recipe to make the Guylian
hazelnut
The hazelnut is the fruit of the hazel tree and therefore includes any of the nuts deriving from species of the genus '' Corylus'', especially the nuts of the species '' Corylus avellana''. They are also known as cobnuts or filberts accordi ...
praline filling. Sustainably sourced West African
cocoa bean
The cocoa bean (technically cocoa seed) or simply cocoa (), also called the cacao bean (technically cacao seed) or cacao (), is the dried and fully fermented seed of '' Theobroma cacao'', from which cocoa solids (a mixture of nonfat substa ...
s are used to make 100% pure cocoa butter which gives Guylian's chocolate a creamy texture. In small batches Mediterranean hazelnuts are slowly roasted in copper kettles with sugar while chocolatiers monitor the temperature and observe their caramelisation. The roasted hazelnuts are then ground and blended with the cocoa butter to produce the roast hazelnut praline which is then piped into the chocolate shells.
Foubert's wife also contributed to the creation of their chocolates by designing their look, Liliane created the sculptured seashell and seahorse shapes and furnished their shiny marble finish. Guylian's Stephen Candries comments, “The white and dark chocolate unique intertwining like the lives of the two lovers, an immortal tale of romance that is retold in every marbled seashell today.”
Company icon
A seahorse is used as the company's icon although the chocolate seahorses tail curls the opposite way to real
seahorse
A seahorse (also written ''sea-horse'' and ''sea horse'') is any of 46 species of small marine fish in the genus ''Hippocampus''. "Hippocampus" comes from the Ancient Greek (), itself from () meaning "horse" and () meaning "sea monster" or " ...
s. Every Guylian Sea Shell features the "G stamp", a marking with the letter G to indicate that the product is made by Guylian. Export and Travel-Retail director of Guylian, Steven Candries explains “You can distinguish a true Guylian Sea Shell chocolate by the G-stamp it bears. This is our quality signature and the mark of an artist.”
Operations
Offices
Although Guylian is now a subsidiary of a South Korean company the head office remains where it was founded in Sint-Niklaas, Belgium. Subsidiary offices are situated globally with the
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
Guylian office located in
New Jersey
New Jersey is a U.S. state, state in the Mid-Atlantic States, Mid-Atlantic and Northeastern United States, Northeastern regions of the United States. It is bordered on the north and east by the state of New York (state), New York; on the ea ...
, another in
Krefeld
Krefeld ( , ; li, Krieëvel ), also spelled Crefeld until 1925 (though the spelling was still being used in British papers throughout the Second World War), is a city in North Rhine-Westphalia, Germany. It is located northwest of Düsseldorf, i ...
,
Germany
Germany, officially the Federal Republic of Germany (FRG),, is a country in Central Europe. It is the most populous member state of the European Union. Germany lies between the Baltic and North Sea to the north and the Alps to the sou ...
, one in
Oxford
Oxford () is a city in England. It is the county town and only city of Oxfordshire. In 2020, its population was estimated at 151,584. It is north-west of London, south-east of Birmingham and north-east of Bristol. The city is home to the Un ...
,
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
, in
Portugal
Portugal, officially the Portuguese Republic, In recognized minority languages of Portugal:
:* mwl, República Pertuesa is a country located on the Iberian Peninsula, in Southwestern Europe, and whose territory also includes the Macaronesian ...
and in 2018 Guylian Asia was set up in Hong Kong. In 2010, Guylian participated in the World Expo in China which raised brand awareness and a Guylian representative office existed in
Shanghai
Shanghai (; , , Standard Mandarin pronunciation: ) is one of the four direct-administered municipalities of the People's Republic of China (PRC). The city is located on the southern estuary of the Yangtze River, with the Huangpu River flowin ...
but was closed in 2014.
Production Site
Guylian was founded in Sint-Niklaas and seeks to ensure their production continues to be done in Belgium. They repeatedly invest in their Sint-Niklaas production site to meet their output requirements and new products. In 2016, Lotte financed a new
factory
A factory, manufacturing plant or a production plant is an industrial facility, often a complex consisting of several buildings filled with machinery, where workers manufacture
Manufacturing is the creation or production of goods with t ...
location and production line in Sint-Niklaas for €6.8 million with aims to complete updates by mid-2017.
Guylian Belgian Chocolate Cafés
Guylian expanded their café concept internationally in 2008 when an outlet was opened in
Sydney, Australia
Sydney ( ) is the capital city of the States and territories of Australia, state of New South Wales, and the most populous city in both Australia and List of cities in Oceania by population, Oceania. Located on Australia's east coast, the metro ...
. Following the cafe's success, two more Guylian Belgian Chocolate cafes were set up in Sydney by 2011. In 2015, the first
Middle East
The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabia (including the Arabian Peninsula and Bahrain), Asia Minor (Asian part of Turkey except Hatay Province), East Thrace (Europ ...
café opened in Abu Dhabi and plans were made to multiply the number of outlets in both countries.
In Australia the aim was to have a café in every state and increase to 30 cafes Australia-wide; Guylian believed it would lift the brands profile and boost their sales in
supermarket
A supermarket is a self-service shop offering a wide variety of food, beverages and household products, organized into sections. This kind of store is larger and has a wider selection than earlier grocery stores, but is smaller and more lim ...
s. In 2018, the first Guylian Café was opened in
Dubai
Dubai (, ; ar, دبي, translit=Dubayy, , ) is the most populous city in the United Arab Emirates (UAE) and the capital of the Emirate of Dubai, the most populated of the 7 emirates of the United Arab Emirates.The Government and Politics ...
and soon after two more were developed. By the end of 2020 Guylian intends to have three more stores in the
United Arab Emirates
The United Arab Emirates (UAE; ar, اَلْإِمَارَات الْعَرَبِيَة الْمُتَحِدَة ), or simply the Emirates ( ar, الِْإمَارَات ), is a country in Western Asia ( The Middle East). It is located at ...
department store
A department store is a retail establishment offering a wide range of consumer goods in different areas of the store, each area ("department") specializing in a product category. In modern major cities, the department store made a dramatic app ...
in
Seoul, South Korea
Seoul (; ; ), officially known as the Seoul Special City, is the capital and largest metropolis of South Korea.Before 1972, Seoul was the ''de jure'' capital of the Democratic People's Republic of Korea (North Korea) as stated iArticle 103 o ...
and there is another outlet in the Lotte Duty Free Star Lounge. Located in
Myeong-dong
Myeongdong () is a dong in Jung-gu, Seoul, South Korea between Chungmu-ro, Eulji-ro, and Namdaemun-ro. It covers 0.99km² with a population of 3,409 and is mostly a commercial area, being one of Seoul's main shopping, parade route and tourism ...
, this café is VIP and has unique menus developed by three
Michelin-starred
The Michelin Guides ( ) are a series of guide books that have been published by the French tyre company Michelin since 1900. The Guide awards up to three Michelin stars for excellence to a select few establishments. The acquisition or loss of a ...
Belgian chef Peter Goossens.
Charity Partnerships
Project Seahorse
Since 1998, Guylian have been a major sponsor of the Project Seahorse marine conservation group and over this time have reportedly donated more than €1.75 million to
marine conservation
Marine conservation, also known as ocean conservation, is the protection and preservation of ecosystems in oceans and seas through planned management in order to prevent the over-exploitation of these marine resources. Marine conservation is i ...
efforts. Project Seahorse is an international organisation from
Vancouver
Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the most populous city in the province, the 2021 Canadian census recorded 662,248 people in the city, up from 631,486 in 2016. Th ...
and
London
London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
that looks after
marine ecosystems
Marine ecosystems are the largest of Earth's aquatic ecosystems and exist in waters that have a high salt content. These systems contrast with freshwater ecosystems, which have a lower salt content. Marine waters cover more than 70% of the sur ...
and finds solutions to conservation issues affecting wild
seahorse
A seahorse (also written ''sea-horse'' and ''sea horse'') is any of 46 species of small marine fish in the genus ''Hippocampus''. "Hippocampus" comes from the Ancient Greek (), itself from () meaning "horse" and () meaning "sea monster" or " ...
s. Guylian raise awareness for Project Seahorse's efforts through posts on their social media, messages on their website and a conservation message printed on the back of every box of their chocolates. They have also run
outreach
Outreach is the activity of providing services to any population that might not otherwise have access to those services. A key component of outreach is that the group providing it is not stationary, but mobile; in other words, it involves meetin ...
activities to raise awareness such as school education programs and seahorse photo competitions. The Guylian Seahorses of the World Photo Competition is held every two years to gather and judge pictures and videos of wild seahorses from all over the world. The submissions are added to the iSeahorse platform
database
In computing, a database is an organized collection of data stored and accessed electronically. Small databases can be stored on a file system, while large databases are hosted on computer clusters or cloud storage. The design of databases spa ...
and are used for scientific research and education programs to improve understanding of
seahorse
A seahorse (also written ''sea-horse'' and ''sea horse'') is any of 46 species of small marine fish in the genus ''Hippocampus''. "Hippocampus" comes from the Ancient Greek (), itself from () meaning "horse" and () meaning "sea monster" or " ...
s and their
habitat
In ecology, the term habitat summarises the array of resources, physical and biotic factors that are present in an area, such as to support the survival and reproduction of a particular species. A species habitat can be seen as the physical ...
s by analysing the worldwide distribution of seahorse species. The iSeahorse and app website allows anyone to share images of wild seahorses for science and to better understand the threats seahorses face and help protect them. Together with Guylian, Project Seahorse have helped to limit exportation of seahorses and protect threatened reefs in
Hong Kong
Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China (abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delta i ...
and the
Philippines
The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no),
* bik, Republika kan Filipinas
* ceb, Republika sa Pilipinas
* cbk, República de Filipinas
* hil, Republ ...
and for their efforts won a
Corporate Social Responsibility
Corporate social responsibility (CSR) is a form of international private business self-regulation which aims to contribute to societal goals of a philanthropic, activist, or charitable nature by engaging in or supporting volunteering or ethicall ...
Award in 2019.
Cocoa Horizons Foundations (Project Cocoa)
Guylian work with the
Barry Callebaut
Barry Callebaut is a Belgian-Swiss cocoa processor and chocolate manufacturer, with an average annual production of 2.3 million tonnes of cocoa & chocolate (fiscal year 2021/2022).
It was created in 1996 through the merging of the Belgian ...
Cocoa Horizons foundation which is an independent
not for profit
A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
group with aims to improve cocoa farmers working conditions and increase the sustainability of cocoa cultivation. Together they work on Project Cocoa to develop communities and protect the environment by introducing entrepreneurial farming.
In 2018, Guylian removed
palm oil
Palm oil is an edible vegetable oil derived from the mesocarp (reddish pulp) of the fruit of the oil palms. The oil is used in food manufacturing, in beauty products, and as biofuel. Palm oil accounted for about 33% of global oils produced fr ...
from their products and replaced it with sunflower oil and shea butter. This resulted in more sustainable chocolates which contained less sugar and saturated fat and aligned with their goals to become the leading Palm oil Free Belgian Chocolate brand. They also aim to have 100% of their cocoa sustainably sourced by 2025.