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GreatAuPair is an American au pair organization based in
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
. It was founded in 2001 by Shannon and Jamie Pitts, who were living in
San Ramon, California San Ramon (Spanish language, Spanish: ''San Ramón'', meaning "Saint Raymond") is a city in Contra Costa County, California, United States, located within the San Ramon Valley, and east of San Francisco. San Ramon's population was 84,605 per th ...
, and had hired
au pair An au pair (; : au pairs) is a person working for, and living as part of, a homestay, host family. Typically, au pairs take on a share of the family’s responsibility for child care as well as some homemaking, housework, and receive a monetary ...
s in the past to take care of their children. By 2013, the firm had connected more than one million families and caretakers.


History

GreatAuPair was founded in 2001 by Shannon and Jamie Pitts, residents of
San Ramon, California San Ramon (Spanish language, Spanish: ''San Ramón'', meaning "Saint Raymond") is a city in Contra Costa County, California, United States, located within the San Ramon Valley, and east of San Francisco. San Ramon's population was 84,605 per th ...
. The couple had for a couple years enlisted the help of
au pair An au pair (; : au pairs) is a person working for, and living as part of, a homestay, host family. Typically, au pairs take on a share of the family’s responsibility for child care as well as some homemaking, housework, and receive a monetary ...
s to relieve Jamie from taking care of their children. According to their account, they decided to help other parents do likewise by starting a website that allowed families and au pairs to find each other. Jamie Pitts conceived of the idea, and Shannon Pitts helped start the company after his employer, a
dot-com company A dot-com company, or simply a dot-com (alternatively rendered dot.com, dot com, dotcom or .com), is a company that conducts most of its businesses on the Internet, usually through a website on the World Wide Web that uses the popular top-level dom ...
, failed. He aimed for a new job that would enable him to spend more time at home and with his family. His former job had required him to commute two hours each day to
San Jose, California San Jose, officially the City of San José ( ; ), is a cultural, commercial, and political center within Silicon Valley and the San Francisco Bay Area. With a city population of 997,368 and a metropolitan area population of 1.95 million, it is ...
. In July 2002, GreatAuPair had 7,000 registered users. In December 2003, it had connected more than 60,000 families and au pairs. In October 2008, the company had 6,000 families and 17,000 au pairs. By 2013, the company had matched more than one million families and caretakers. In 2007, multiple consumers using GreatAuPair were scammed into sending money to au pairs or families who said they needed money. The firm issued a press release reminding users to be wary of sending money to people in
Nigeria Nigeria, officially the Federal Republic of Nigeria, is a country in West Africa. It is situated between the Sahel to the north and the Gulf of Guinea in the Atlantic Ocean to the south. It covers an area of . With Demographics of Nigeria, ...
,
Ghana Ghana, officially the Republic of Ghana, is a country in West Africa. It is situated along the Gulf of Guinea and the Atlantic Ocean to the south, and shares borders with Côte d’Ivoire to the west, Burkina Faso to the north, and Togo to t ...
,
Cameroon Cameroon, officially the Republic of Cameroon, is a country in Central Africa. It shares boundaries with Nigeria to the west and north, Chad to the northeast, the Central African Republic to the east, and Equatorial Guinea, Gabon, and the R ...
, and other developing countries. In December 2010,
Princess Märtha Louise of Norway Princess Märtha Louise of Norway (born 22 September 1971) is a Norwegian self-described clairvoyant, businesswoman and a member of the Norwegian royal family, although she is not a member of the royal house and has no public role. She is marri ...
and her husband
Ari Behn Ari Mikael Behn (; , or ; 30 September 1972 – 25 December 2019) was a Norwegian author, playwright, and visual artist, best known for his marriage to Princess Märtha Louise of Norway from 2002 to 2017. He held no title or special status, an ...
found a native English-speaking au pair for their children
Maud Angelica Behn Maud Angelica Behn (born 29 April 2003) is a member of the Norwegian royal family, however, she is a private citizen and holds no royal title. She is the firstborn child of Princess Märtha Louise of Norway and her late husband Ari Behn, and the ...
,
Leah Isadora Behn Leah Isadora Behn (born 8 April 2005) is a member of the Norwegian Royal family. She is the second daughter of Princess Märtha Louise of Norway and her late former husband Ari Behn, and a grandchild of King Harald V and Queen Sonja of Norway. Sh ...
, and Emma Tallulah Behn through GreatAuPair. In 2011, GreatAuPair became a division of InteliMark Enterprises, which was based in Gardnerville, Nevada. In 2019, GreatAuPair and the 14 other companies permitted by
United States Department of State The United States Department of State (DOS), or simply the State Department, is an United States federal executive departments, executive department of the U.S. federal government responsible for the country's foreign policy of the United State ...
to hire au pairs acceded to a $65.5 million settlement to a
class-action lawsuit A class action is a form of lawsuit. Class Action may also refer to: * ''Class Action'' (film), 1991, starring Gene Hackman and Mary Elizabeth Mastrantonio * Class Action (band), a garage house band * "Class Action" (''Teenage Robot''), a 2002 e ...
begun in 2014. The lawsuit accused the companies of colluding with each other to pay au pairs the same wage throughout the United States: for a 45-hour workweek, they would be paid $197.75 per week and be provided shelter and food. The companies said that the $4.35 per hour wage did not take into account the food and shelter and said they complied with what the State Department suggested they pay. They did not agree to being at fault in the settlement but promised that they would tell parents and nannies that the pay can be discussed. GreatAuPair is based in
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
.


Services

Users create GreatAuPair profiles containing their resumes, images, and essays explaining their child-raising beliefs. Although user profiles can be reviewed without charge, consumers have to pay to receive their contact details. The company provides details about visas and does
background check A background check is a process used by an organisation or person to verify that an individual is who they claim to be, and check their past record to confirm education, employment history, and other activities, and for a criminal record. The fr ...
s on all au pairs from the United States. The company also matches people with elder caretakers, babysitters, pet sitters, house sitters, and
tutor Tutoring is private academic help, usually provided by an expert teacher; someone with deep knowledge or defined expertise in a particular subject or set of subjects. A tutor, formally also called an academic tutor, is a person who provides assis ...
s.


Commentary

In 2006, journalist Armin Brott wrote in his "Ask Mr. Dad" column that along with
Craigslist Craigslist (stylized as craigslist) is a privately held American company operating a classified advertisements website with sections devoted to jobs, housing, for sale, items wanted, services, community service, gigs, résumés, and discussi ...
and Nanny Locators, GreatAuPair was one of the "best resources" for finding nannies or babysitters. Jason Vollmer and Lisa J. Vollmer wrote in their 2007
The Princeton Review The Princeton Review is an education services company providing tutoring, test preparation and admission resources for students. It was founded in 1981, and since that time has worked with over 400 million students. Services are delivered by 4, ...
book ''What to Do with Your Psychology or Sociology Degree'' that GreatAuPair is "a fairly comprehensive site featuring nanny and au pair openings within the United States and abroad". In their 2013 Let's Go book ''Let's Go Europe 2013'', members of the Harvard Student Agencies wrote that GreatAuPair was "an easy-to-use, US-based organization that matches au pairs with families across the world". In their 2013 Let's Go book ''Let's Go Paris, Amsterdam and Brussels'', they wrote that GreatAuPair was "one of the most trusted international job matching sites around". The au pair program is managed by the
United States Department of State The United States Department of State (DOS), or simply the State Department, is an United States federal executive departments, executive department of the U.S. federal government responsible for the country's foreign policy of the United State ...
as an "exchange visitor program", but critics argue that it works instead as a
guest worker program ‍A guest worker program allows foreign workers to temporarily reside and work in a host country until a next round of workers is readily available to switch. Guest workers typically perform low or semi-skilled agricultural, industrial, or domes ...
. Noy Thrupkaew of ''
The Washington Post ''The Washington Post'', locally known as ''The'' ''Post'' and, informally, ''WaPo'' or ''WP'', is an American daily newspaper published in Washington, D.C., the national capital. It is the most widely circulated newspaper in the Washington m ...
'' wrote in 2016 that GreatAuPair reflects this divide. On the one hand, GreatAuPair tells families seeking nannies that au pairs are "one of the most affordable childcare options available, especially if you have a gaggle of kids". On the other hand, GreatAuPair tells au pairs that they get the chance to travel to "great cities, improve your English, and learn more about American culture". Thrupkaew said that GreatAuPair's messages "can lead to clashing expectations and disputes".


References


External links

*{{Official website, https://www.greataupair.com/ Au pairs Companies based in Austin, Texas Companies established in 2001 Online companies of the United States Privately held companies of the United States 2001 establishments in Texas