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''Good Faith Collaboration: The Culture of Wikipedia'' is a 2010 book by Joseph M. Reagle Jr. that deals with the topic of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
and the
Wikipedia community The Wikipedia community, collectively and individually known as Wikipedians, is an online community of volunteers who create and maintain Wikipedia, an online encyclopedia. Wikipedians may or may not consider themselves part of the Wikimedia mo ...
. The book was first published on August 27, 2010, through the
MIT Press The MIT Press is the university press of the Massachusetts Institute of Technology (MIT), a private research university in Cambridge, Massachusetts. The MIT Press publishes a number of academic journals and has been a pioneer in the Open Ac ...
and has a foreword by
Lawrence Lessig Lester Lawrence "Larry" Lessig III (born June 3, 1961) is an American legal scholar and political activist. He is the Roy L. Furman Professor of Law at Harvard Law School and the former director of the Edmond J. Safra Center for Ethics at Harvar ...
. The book is an
ethnographic Ethnography is a branch of anthropology and the systematic study of individual cultures. It explores cultural phenomena from the point of view of the subject of the study. Ethnography is also a type of social research that involves examining ...
study of the history of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
, its real life and theoretical precursors, and its culture including its consensus and collaborative practices. The book has been described as a pioneering ethnographic study of the culture of Wikipedia. Reagle's main thesis has been summarized as the argument that "the success of Wikipedia may be less technological than a consequence of the community of Wikipedians and their cultural norms".


History of publication

''Good Faith Collaboration'' is based on Reagle's
PhD dissertation A thesis (: theses), or dissertation (abbreviated diss.), is a document submitted in support of candidature for an academic degree or professional qualification presenting the author's research and findings.International Standard ISO 7144: D ...
. Reagle, the book's author, is a scholar specializing in
sociology of the Internet The sociology of the Internet (or the social psychology of the internet) involves the application of sociological or social psychological theory and method to the Internet as a source of information and communication. The overlapping field of ...
, as well as a Wikipedia volunteer. In writing the book, Reagle relied on documents produced by the Wikipedia community, such as "content pages, discussion pages, mailing lists, newsletters, and meet-ups". The book was published in 2010 by
MIT Press The MIT Press is the university press of the Massachusetts Institute of Technology (MIT), a private research university in Cambridge, Massachusetts. The MIT Press publishes a number of academic journals and has been a pioneer in the Open Ac ...
. In September 2011, the Web edition of the book was released under a
Creative Commons Creative Commons (CC) is an American non-profit organization and international network devoted to educational access and expanding the range of creative works available for others to build upon legally and to share. The organization has release ...
BY-NC-SA license and Japanese language translation was made on
GitHub GitHub () is a Proprietary software, proprietary developer platform that allows developers to create, store, manage, and share their code. It uses Git to provide distributed version control and GitHub itself provides access control, bug trackin ...
.


Synopsis

The book is composed of 8 chapters with a
foreword A foreword is a (usually short) piece of writing, sometimes placed at the beginning of a book or other piece of literature. Typically written by someone other than the primary author of the work, it often tells of some interaction between th ...
by
Lawrence Lessig Lester Lawrence "Larry" Lessig III (born June 3, 1961) is an American legal scholar and political activist. He is the Roy L. Furman Professor of Law at Harvard Law School and the former director of the Edmond J. Safra Center for Ethics at Harvar ...
. The book opens with Chapter 1, "Nazis and Norms", which provides an overview of the text, and the author's methodology. In Chapter 2, "The Pursuit of the Universal Encyclopedia", Reagle explores the history of encyclopedias and of community collaboration, focusing on the 20th century onward. Reagle mentions specific examples such as
H.G. Wells Herbert George Wells (21 September 1866 – 13 August 1946) was an English writer, prolific in many genres. He wrote more than fifty novels and dozens of short stories. His non-fiction output included works of social commentary, politics, hist ...
' '' World Brain'',
Paul Otlet Paul Marie Ghislain Otlet (; ; 23 August 1868 – 10 December 1944) was a Belgian author, lawyer and peace activist; who was a foundational figure in documentalism, a precursory discipline to information science. Otlet created the Universal D ...
's Universal Repository, and the collaborative practices of
Quakers Quakers are people who belong to the Religious Society of Friends, a historically Protestantism, Protestant Christian set of Christian denomination, denominations. Members refer to each other as Friends after in the Bible, and originally ...
. Chapter 3, "Good Faith Collaboration", and Chapter 4, "The Puzzle of Openness", begin the ethnographic parts of the book. They discuss reasons why Wikipedia has met its intended purpose; these reasons include the effects of the project's core policies, such as
neutral point of view Neutral or neutrality may refer to: Mathematics and natural science Biology * Neutral organisms, in ecology, those that obey the unified neutral theory of biodiversity Chemistry and physics * Neutralization (chemistry), a chemical reaction in ...
,
no original research Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
, and
verifiability Verification or verify may refer to: General * Verification and validation, in engineering or quality management systems, is the act of reviewing, inspecting or testing, in order to establish and document that a product, service or system meets ...
, all made possible due to the "
good faith In human interactions, good faith () is a sincere intention to be fair, open, and honest, regardless of the outcome of the interaction. Some Latin phrases have lost their literal meaning over centuries, but that is not the case with , which i ...
", represented by virtues such as "assuming the best of others, patience, civility, and humor". The book's title itself alludes to the Wikipedia policy " Assume Good Faith" (AGF); Reagle argues that this policy has been a key to the Wikipedia project's success. Chapter 4 also addresses issues of licensing, as well as whether everything on Wikipedia can be edited by anyone, and the options for those who disagree (such as forking). The next two chapters focus on the decision-making process within Wikipedia. Chapter 5, "The Challenges of Consensus", discusses the nature of
consensus decision making Consensus decision-making is a group decision-making process in which participants work together to develop proposals for actions that achieve a broad acceptance. Consensus is reached when everyone in the group ''assents'' to a decision (or ...
within Wikipedia. Chapter 6, "The Benevolent Dictator", discusses the role of Jimbo Wales, the project's co-founder, as well as other less famous elements of Wikipedia's hierarchy, such as
administrators Administrator or admin may refer to: Job roles Computing and internet * Database administrator, a person who is responsible for the environmental aspects of a database * Forum administrator, one who oversees discussions on an Internet forum * N ...
, the Arbitration Committee, and the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
's Board of Trustees. In Chapter 7, "Encyclopedic Anxiety", Reagle analyzes the popular and critical discussion of Wikipedia, including those of concerns about the prevalent "
amateur An amateur () is generally considered a person who pursues an avocation independent from their source of income. Amateurs and their pursuits are also described as popular, informal, autodidacticism, self-taught, user-generated, do it yourself, DI ...
ism" of the project.


Reception

William S. Kowinski, in a review of the book for the ''
North Coast Journal The ''North Coast Journal'' ("The Journal") is an alternative weekly newspaper serving Humboldt County, California. ''The Journal'' is published in Eureka, California and includes coverage of the arts, news, personages, and politics of the regio ...
'' published in 2010, wrote that "What this book does well is describe how Wikipedia works and what issues have arisen... this may remain the best opportunity for learning about this remarkable project."
Cory Doctorow Cory Efram Doctorow (; born 17 July 1971) is a Canadian-British blogger, journalist, and science fiction author who served as co-editor of the blog ''Boing Boing''. He is an activist in favour of liberalising copyright laws and a proponent of th ...
, in a 2010 review on the
Boing Boing ''Boing Boing'' is a website, first established as a zine in 1988, later becoming a group blog. Common topics and themes include technology, futurism, science fiction, gadgets, intellectual property, Disney, and left-wing politics. It twice wo ...
portal, said that Reagle "offers a compelling case that Wikipedia's most fascinating and unprecedented aspect isn't the encyclopedia itself – rather, it's the collaborative culture that underpins it: brawling, self-reflexive, funny, serious, and full-tilt committed to the project". The book was also reviewed by R. Stuart Geiger for '' The Wikipedia Signpost'' that year. He commended the author on his involvement in the Wikipedia project, which has allowed him to create a work that "goes well beyond most accounts written about Wikipedia, insisting on studying Wikipedians both on and in their own terms." Geiger concluded that the book "is well-written, well-sourced, and neutral; something I'd recommend for my mother." He also noted that the book had been praised by the then-director of the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
,
Sue Gardner Sue Gardner (born May 11, 1967) is a Canadian journalist, not-for-profit executive and business executive. She was the executive director of the Wikimedia Foundation from December 2007 until May 2014, and before that was the director of the C ...
, on her blog. Humphreys Lee, reviewing the book for the ''
Journal of Communication The ''Journal of Communication'' is a bimonthly peer-reviewed academic journal that publishes articles and book reviews on a broad range of issues in communication theory and research. It was established in 1951 and the current editor-in-chief is ...
'' in 2011, noted that it is a welcome addition to the body of ethnographic literature about new digital media. She noted that the book focuses on the production, not consumption of Wikipedia and stressed the historical importance of the
wiki A wiki ( ) is a form of hypertext publication on the internet which is collaboratively edited and managed by its audience directly through a web browser. A typical wiki contains multiple pages that can either be edited by the public or l ...
technology which was necessary for the development of the Wikipedia project. She concluded that the book "is an important contribution to understanding the collaborative culture of media production and the open content community". Jeff Loveland, in his review published in 2011 in ''
Annals of Science ''Annals of Science'' is a peer-reviewed academic journal covering the history of science and technology. It is published by Taylor & Francis and was established in 1936. The founding editor-in-chief was the Canadian historian of science Harcourt ...
'', wrote that the book has "one major weakness, namely in historical contextualization", but praised it as a de facto introduction to Wikipedia, exploring the "insightful and worthwhile" topic of ethnography of Wikipedia. Paul Youngquist, in his 2011 review for ''symploke,'' noted that the book is worthy to recommend "to anyone interested in the history of infotech and its new forms of collective agency". José-Carlos Redondo-Olmedilla, reviewing the book for ''
The Information Society ''The Information Society'' is a Peer review, peer-reviewed academic journal on sociology, that was established in 1981. It is published five times per year by Routledge and covers topics related to information technologies and changes in society ...
'' in 2012, wrote "Reagle's book on the culture of Wikipedia gives an accurate account of this sociocultural and sociotechnological phenomenon that Wikipedia is" and concluded that "it is definitely an excellent read and an accomplished exercise of transparency". Olivia Auxier, writing a review for the ''
International Journal of Communication The ''International Journal of Communication'' is an open access peer-reviewed academic journal covering studies on communication. The founding editor-in-chief was Larry Gross (USC Annenberg School for Communication and Journalism) and it is publi ...
'' in 2013, noted that "Reagle’s book is mostly descriptive but does offer some theoretical ideas about the issues Wikipedia faced early on and that it will continue to confront".
Mayo Fuster Morell Mayo Fuster Morell (born 1975) is a social researcher. Her research has focused on sharing economy, social movements, online communities and digital Commons, frequently using participatory action research and method triangulation. She has be ...
, in her 2013 review in the ''
Information, Communication & Society ''Information, Communication & Society'' is a peer-reviewed academic journal covering the role of digital media in the Information Age. It was established in 1998 and is published by Routledge. The editor-in-chief is Dan Mercea (University of York ...
'', commended Reagle's book for pioneering the study of Wikipedia using an ethnographic approach, "particularly in terms of its cultural and historical specificity". Craig Hight, in his 2013 review for ''Media International Australia'', concluded that "this is a detailed and persuasive analysis of the nature of the Wikipedia community, and a valuable addition to critical and reflective accounts of the technological, social and political dimensions of contemporary media platforms". Piotr Konieczny, reviewing the book for ''
Social Forces ''Social Forces'' (formerly ''The Journal of Social Forces'') is a quarterly peer-reviewed academic journal of social science published by Oxford University Press for the Department of Sociology at the University of North Carolina at Chapel Hill. ...
'' in 2014, wrote that while the book might not address all possible aspects of the Wikipedia project, it "has earned itself a place of a classic in the studies of Wikipedia, and, likely, in the bookshelves dedicated to the open content communities and online ethnography".


See also

*
Bibliography of Wikipedia This is a list of books about Wikipedia or for which Wikipedia is a major subject. Wikipedia as primary subject * * *
* '' Common Knowledge?'': A monograph about Wikipedia, written by the internet researcher
Dariusz Jemielniak Dariusz Jemielniak (born 17 March 1975) is a professor of management at Kozminski University, faculty associate at the Berkman Klein Center for Internet & Society at Harvard University, and vice-president of Polish Academy of Sciences. His inte ...


References


External links


''Good Faith Collaboration''
in the
Library of Congress The Library of Congress (LOC) is a research library in Washington, D.C., serving as the library and research service for the United States Congress and the ''de facto'' national library of the United States. It also administers Copyright law o ...
Online Catalog
Online copy of ''Good Faith Collaboration''
€”Web-based open content book released under a CC-BY-NC-SA license * at MIT Press * * :Further reviews:
James Grimmelmann, Good Faith Scholarship, JOTWELL (October 13, 2010) (reviewing Joseph Michael Reagle Jr., Good Faith Collaboration: The Culture of Wikipedia)

Chamberlain, Susanna. Good faith collaboration: The culture of Wikipedia [Book Review
/nowiki>. Communication, Politics & Culture, Vol. 44, No. 2, 2011: 133-134.">ook Review">Chamberlain, Susanna. Good faith collaboration: The culture of Wikipedia [Book Review
/nowiki>. Communication, Politics & Culture, Vol. 44, No. 2, 2011: 133-134.
Maceviciute E. (2011). Review of: Reagle, Joseph Michael. Good faith collaboration: the culture of Wikipedia. Cambridge (Mas.), The MIT Press, 2010. Information Research, 16(3)
{{Wikipediahistory Science books Books about Wikipedia 2010 non-fiction books