Vietnamese,
Welsh
Welsh may refer to:
Related to Wales
* Welsh, referring or related to Wales
* Welsh language, a Brittonic Celtic language spoken in Wales
* Welsh people
People
* Welsh (surname)
* Sometimes used as a synonym for the ancient Britons (Celtic peop ...
and
Zulu.
Language input styles
In October 2012, Google added over 100 virtual keyboards,
transliteration
Transliteration is a type of conversion of a text from one writing system, script to another that involves swapping Letter (alphabet), letters (thus ''wikt:trans-#Prefix, trans-'' + ''wikt:littera#Latin, liter-'') in predictable ways, such as ...
s, and
input method editors to Gmail, enabling users different types of input styles for different languages in an effort to help users write in languages that aren't "limited by the language of your keyboard.”
In October 2013, Google added handwriting input support to Gmail.
In August 2014, Gmail became the first major email provider to let users send and receive emails from addresses with accent marks and letters from outside the
Latin alphabet
The Latin alphabet or Roman alphabet is the collection of letters originally used by the ancient Romans to write the Latin language. Largely unaltered with the exception of extensions (such as diacritics), it used to write English and the o ...
.
Platforms
Web browsers
Gmail's "basic HTML" version works on almost all browsers. The modern AJAX version is officially supported in the current and previous major releases of
Google Chrome
Google Chrome is a cross-platform web browser developed by Google. It was first released in 2008 for Microsoft Windows, built with free software components from Apple WebKit and Mozilla Firefox. Versions were later released for Linux, macOS ...
,
Firefox,
Internet Explorer
Internet Explorer (formerly Microsoft Internet Explorer and Windows Internet Explorer, commonly abbreviated IE or MSIE) is a series of graphical user interface, graphical web browsers developed by Microsoft which was used in the Microsoft Wind ...
,
Microsoft Edge and
Safari
A safari (; ) is an overland journey to observe wild animals, especially in eastern or southern Africa. The so-called "Big Five" game animals of Africa – lion, leopard, rhinoceros, elephant, and Cape buffalo – particularly form an importa ...
web browsers on a rolling basis.
In August 2011, Google introduced Gmail Offline, an
HTML5-powered app for providing access to the service while offline. Gmail Offline runs on the
Google Chrome
Google Chrome is a cross-platform web browser developed by Google. It was first released in 2008 for Microsoft Windows, built with free software components from Apple WebKit and Mozilla Firefox. Versions were later released for Linux, macOS ...
browser and can be downloaded from the
Chrome Web Store.
In addition to the native apps on iOS and Android, users can access Gmail through the web browser on a mobile device.
Mobile
Gmail has native applications for
iOS
iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes ...
devices
(including
iPhone,
iPad
The iPad is a brand of iOS and iPadOS-based tablet computers that are developed by Apple Inc. The iPad was conceived before the related iPhone but the iPhone was developed and released first. Speculation about the development, operating s ...
, and
iPod Touch
The iPod Touch (stylized as iPod touch) is a discontinued line of iOS-based mobile devices designed and marketed by Apple Inc. with a touchscreen-controlled user interface. As with other iPod models, the iPod Touch can be used as a music pl ...
) and for
Android
Android may refer to:
Science and technology
* Android (robot), a humanoid robot or synthetic organism designed to imitate a human
* Android (operating system), Google's mobile operating system
** Bugdroid, a Google mascot sometimes referred to ...
devices.
In November 2014, Google introduced functionality in the Gmail Android app that enabled sending and receiving emails from non-Gmail addresses (such as
Yahoo! Mail
Yahoo! Mail is an email service launched on October 8, 1997, by the American company Yahoo (2017–present), Yahoo, Inc. The service is free for personal use, with an optional monthly fee for additional features. Business email was previously av ...
and
Outlook.com
Outlook.com is a webmail service that is part of the Microsoft 365 product family. It offers mail, Calendaring software, calendaring, Address book, contacts, and Task management, tasks services.
Founded in 1996 by Sabeer Bhatia and Jack Smit ...
) through POP or IMAP.
In November 2016, Google redesigned the Gmail app for the iOS platform, bringing the first complete visual overhaul in "nearly four years". The update added much more use of colors, sleeker transitions, and the addition of several "highly-requested" features, including Undo Send, faster search with instant results and spelling suggestions, and Swipe to Archive/Delete.
In May 2017, Google updated Gmail on Android to feature protection from
phishing attacks.
Media outlets noticed that the new protection was announced amid a
widespread phishing attack on a combination of Gmail and Google's Docs document service that occurred on the same day.
Later in May, Google announced the addition of "Smart Reply" to Gmail on Android and iOS. "Smart Reply", a feature originally launched for Google's
Inbox by Gmail
Inbox by Gmail was an email service developed by Google. Announced in limited invitation-only basis on October 22, 2014, it was officially released to the public on May 28, 2015. Inbox was shut down by Google on April 2, 2019.
Available on the ...
service, scans a message for information and uses
machine intelligence to offer three responses the user can optionally edit and send. The feature is limited to the English language at launch, with additional support for Spanish, followed by other languages arriving later.
Inbox by Gmail, another app from the Gmail team, was also available for iOS and Android devices. It was discontinued in April 2019.
Third-party programs can be used to access Gmail, using the
POP
Pop or POP may refer to:
Arts, entertainment, and media Music
* Pop music, a musical genre Artists
* POP, a Japanese idol group now known as Gang Parade
* Pop!, a UK pop group
* Pop! featuring Angie Hart, an Australian band
Albums
* ''Pop'' (G ...
or
IMAP protocols. In 2019,
Google
Google LLC () is an American multinational technology company focusing on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics. ...
rolled out dark mode for its mobile apps in
Android
Android may refer to:
Science and technology
* Android (robot), a humanoid robot or synthetic organism designed to imitate a human
* Android (operating system), Google's mobile operating system
** Bugdroid, a Google mascot sometimes referred to ...
and
iOS
iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes ...
.
Inbox by Gmail
In October 2014, Google introduced Inbox by Gmail on an invitation-only basis. Developed by the Gmail team, but serving as a "completely different type of inbox", the service is made to help users deal with the challenges of an active email. Citing issues such as distractions, difficulty in finding important information buried in messages, and receiving more emails than ever, Inbox by Gmail has several important differences from Gmail, including bundles that automatically sort emails of the same topic together, highlights that surface key information from messages, and reminders, assists, and snooze, that help the user in handling incoming emails at appropriate times.
Inbox by Gmail became publicly available in May 2015. In September 2018, Google announced it would end the service at the end of March 2019, most of its key features having been incorporated into the standard Gmail service. The service was discontinued on April 2, 2019.
Integration with Google products
In August 2010, Google released a plugin that provides integrated telephone service within Gmail's
Google Chat interface. The feature initially lacked an official name, with Google referring to it as both "Google Voice in Gmail chat" and "Call Phones in Gmail".
The service logged over one million calls in 24 hours.
In March 2014, Google Voice was discontinued, and replaced with functionality from
Google Hangouts, another communication platform from Google.
On February 9, 2010, Google commenced its new social networking tool,
Google Buzz, which integrated with Gmail, allowing users to share links and media, as well as status updates. Google Buzz was discontinued in October 2011, replaced with new functionality in
Google+, Google's then-new social networking platform.
Gmail was integrated with Google+ in December 2011, as part of an effort to have all Google information across one Google account, with a centralized Google+ user profile. Backlash from the move caused Google to step back and remove the requirement of a Google+ user account, keeping only a private Google account without a public-facing profile, starting in July 2015.
In May 2013, Google announced the integration between
Google Wallet
Google Wallet (or simply Wallet) is a digital wallet platform developed by Google. It is available for the Android, Wear OS, and Fitbit OS operating systems, and was announced on May 11, 2022, at the 2022 Google I/O keynote. It began rollin ...
and Gmail, which would allow Gmail users to send money as email attachments. Although the sender must use a Gmail account, the recipient does not need to be using a Gmail address. The feature has no transaction fees, but there are limits to the amount of money that can be sent. Initially only available on the web, the feature was expanded to the Android app in March 2017, for people living in the United States.
In September 2016, Google released Google Trips, an app that, based on information from a user's Gmail messages, automatically generates travel cards. A travel card contains itinerary details, such as plane tickets and car rentals, and recommends activities, food and drinks, and attractions based on location, time, and interests. The app also has offline functionality. In April 2017, Google Trips received an update adding several significant features. The app now also scans Gmail for bus and train tickets, and allows users to manually input trip reservations. Users can send trip details to other users' email, and if the recipient also has Google Trips, the information will be automatically available in their apps as well.
Security
History
Google has supported the secure
HTTPS since the day it launched. In the beginning, it was only default on the login page, a reason that Google engineer Ariel Rideout stated was because HTTPS made "your mail slower". However, users could manually switch to secure HTTPS mode inside the inbox after logging in. In July 2008, Google simplified the ability to manually enable secure mode, with a toggle in the settings menu.
In 2007, Google fixed a
cross-site scripting security issue that could let attackers collect information from Gmail contact lists.
In January 2010, Google began rolling out HTTPS as the default for all users.
In June 2012, a new security feature was introduced to protect users from state-sponsored attacks. A banner will appear at the top of the page that warns users of an unauthorized account compromise.
In March 2014, Google announced that an encrypted HTTPS connection would be used for the sending and receiving of all Gmail emails, and "every single email message you send or receive —100% of them —is encrypted while moving internally" through the company's systems.
Whenever possible, Gmail uses
transport layer security
Transport Layer Security (TLS) is a cryptographic protocol designed to provide communications security over a computer network. The protocol is widely used in applications such as email, instant messaging, and voice over IP, but its use in securi ...
(TLS) to automatically encrypt emails sent and received. On the web and on Android devices, users can check if a message is encrypted by checking if the message has a closed or open red padlock.
Gmail automatically scans all incoming and outgoing e-mails for viruses in email attachments. For security reasons, some file types, including executables, are not allowed to be sent in emails.
At the end of May 2017, Google announced that it had applied
machine learning
Machine learning (ML) is a field of inquiry devoted to understanding and building methods that 'learn', that is, methods that leverage data to improve performance on some set of tasks. It is seen as a part of artificial intelligence.
Machine ...
technology to identify emails with phishing and spam, having a 99.9% detection accuracy. The company also announced that Gmail would selectively delay some messages, approximately 0.05% of all, to perform more detailed analysis and aggregate details to improve its algorithms.
In November 2020, Google started adding click-time link protection by redirecting clicked links to Google in official Gmail clients.
Third-party encryption in transit

In Google's Transparency Report under the Safer email section, it provides information on the percentage of emails encrypted in transit between Gmail and third-party email providers.
Two-step verification
Gmail supports
two-step verification
Multi-factor authentication (MFA; encompassing two-factor authentication, or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting ...
, an optional additional measure for users to protect their accounts when logging in.
Once enabled, users are required to verify their identity using a second method after entering their username and password when logging in on a new device. Common methods include entering a code sent to a user's mobile phone through a text message, entering a code using the
Google Authenticator
Google Authenticator is a software-based authenticator by Google that implements two-step verification services using the Time-based One-time Password Algorithm (TOTP; specified in RFC 6238) and HMAC-based One-time Password algorithm (HOTP; spec ...
smartphone app, responding to a prompt on an Android/iOS device or by inserting a physical security key into the computer's USB port.
Using a security key for two-step verification was made available as an option in October 2014.
24-hour lockdowns
If an algorithm detects what Google calls "abnormal usage that may indicate that your account has been compromised", the account can be automatically locked down for between one minute and 24 hours, depending on the type of activity detected. Listed reasons for a lock-down include:
* "Receiving, deleting, or downloading large amounts of mail via POP or IMAP in a short period of time. If you're getting the error message, 'Lockdown in Sector 4,' you should be able to access Gmail again after waiting 24 hours."
* "Sending a large number of undeliverable messages (messages that bounce back)."
* "Using file-sharing or file-storage software, browser extensions, or third-party software that automatically logs into your account."
* "Leaving multiple instances of Gmail open."
* "Browser-related issues. Please note that if you find your browser continually reloading while attempting to access your Inbox, it's probably a browser issue, and it may be necessary to clear your browser's cache and cookies."
Anti-child pornography policy
Google combats
child pornography
Child pornography (also called CP, child sexual abuse material, CSAM, child porn, or kiddie porn) is pornography that unlawfully exploits children for sexual stimulation. It may be produced with the direct involvement or sexual assault of a chi ...
through Gmail's servers in conjunction with the
National Center for Missing & Exploited Children (NCMEC) to find children suffering abuse around the world. In collaboration with the NCMEC, Google creates a database of child pornography pictures. Each one of the images is given a unique numerical number known as a
hash
Hash, hashes, hash mark, or hashing may refer to:
Substances
* Hash (food), a coarse mixture of ingredients
* Hash, a nickname for hashish, a cannabis product
Hash mark
*Hash mark (sports), a marking on hockey rinks and gridiron football field ...
. Google then scans Gmail looking for the unique hashes. When suspicious images are located Google reports the incident to the appropriate national authorities.
History

The idea for Gmail was developed by
Paul Buchheit several years before it was announced to the public. The project was known by the code name ''Caribou''. During early development, the project was kept secret from most of Google's own engineers. This changed once the project improved, and by early 2004, most employees were using it to access the company's internal email system.
Gmail was announced to the public by Google on April 1, 2004 as a limited
beta release.
In November 2006, Google began offering a
Java
Java (; id, Jawa, ; jv, ꦗꦮ; su, ) is one of the Greater Sunda Islands in Indonesia. It is bordered by the Indian Ocean to the south and the Java Sea to the north. With a population of 151.6 million people, Java is the world's List ...
-based application of Gmail for mobile phones.
In October 2007, Google began a process of rewriting parts of the code that Gmail used, which would make the service faster and add new features, such as custom keyboard shortcuts and the ability to bookmark specific messages and email searches. Gmail also added IMAP support in October 2007.
An update around January 2008 changed elements of Gmail's use of
JavaScript
JavaScript (), often abbreviated as JS, is a programming language that is one of the core technologies of the World Wide Web, alongside HTML and CSS. As of 2022, 98% of Website, websites use JavaScript on the Client (computing), client side ...
, and resulted in the failure of a third-party script some users had been using. Google acknowledged the issue and helped users with workarounds.
Gmail exited the beta status on July 7, 2009.
Prior to December 2013, users had to approve to see images in emails, which acted as a security measure. This changed in December 2013, when Google, citing improved image handling, enabled images to be visible without user approval. Images are now routed through Google's secure proxy servers rather than the original external host servers. ''MarketingLand'' noted that the change to image handling means email marketers will no longer be able to track the recipient's
IP address
An Internet Protocol address (IP address) is a numerical label such as that is connected to a computer network that uses the Internet Protocol for communication.. Updated by . An IP address serves two main functions: network interface ident ...
or information about what kind of device the recipient is using. However, ''
Wired'' stated that the new change means senders can track the time when an email is first opened, as the initial loading of the images requires the system to make a "callback" to the original server.
Growth
In June 2012, Google announced that Gmail had 425 million active users globally. In May 2015, Google announced that Gmail had 900 million active users, 75% of whom were using the service on mobile devices. In February 2016, Google announced that Gmail had passed 1 billion active users.
In July 2017, Google announced that Gmail had passed 1.2 billion active users.
In the business sector, ''
Quartz
Quartz is a hard, crystalline mineral composed of silica (silicon dioxide). The atoms are linked in a continuous framework of SiO4 silicon-oxygen tetrahedra, with each oxygen being shared between two tetrahedra, giving an overall chemical form ...
'' reported in August 2014 that, among 150 companies checked in three major categories in the United States (
Fortune 50
The ''Fortune'' 500 is an annual list compiled and published by ''Fortune'' magazine that ranks 500 of the largest United States corporations by total revenue for their respective fiscal years. The list includes publicly held companies, along w ...
largest companies, mid-size tech and media companies, and
startup companies from the last
Y Combinator incubator class), only one Fortune 50 company used Gmail – Google itself – while 60% of mid-sized companies and 92% of startup companies were using Gmail.
In May 2014, Gmail became the first app on the
Google Play Store to hit one billion installations on
Android
Android may refer to:
Science and technology
* Android (robot), a humanoid robot or synthetic organism designed to imitate a human
* Android (operating system), Google's mobile operating system
** Bugdroid, a Google mascot sometimes referred to ...
devices.
Gamil Design company and misspellings
Before the introduction of Gmail, the website of product and graphic design from Gamil Design in
Raleigh, North Carolina
Raleigh (; ) is the capital city of the state of North Carolina and the List of North Carolina county seats, seat of Wake County, North Carolina, Wake County in the United States. It is the List of municipalities in North Carolina, second-most ...
received 3,000 hits per month. A Google engineer who had accidentally gone to the Gamil site a number of times contacted the company and asked if the site had experienced an increase in traffic. In fact, the site's activity had doubled. Two years later, with 600,000 hits per month, the
Internet service provider
An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise private ...
wanted to charge more, and Gamil posted the message on its site "You may have arrived here by misspelling Gmail. We understand. Typing fast is not our strongest skill. But since you've typed your way here, let's share."
Google Workspace
As part of Google Workspace (formerly ''G Suite''), Google's business-focused offering, Gmail comes with additional features, including:
* Email addresses with the customer's domain name (@yourcompany.com)
* 99.9% guaranteed uptime with zero scheduled downtime for maintenance
* Either 30 GB or unlimited storage shared with Google Drive, depending on the plan
* 24/7 phone and email support
* Synchronization compatibility with
Microsoft Outlook
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft Office and Microsoft 365 software suites. Though primarily an email client, Outlook also includes such functions as Calen ...
and other email providers
* Support for add-ons that integrate third-party apps purchased from the Google Workspace Marketplace with Gmail
Reception
Gmail is noted by web developers for its early adoption of
Ajax.
Awards
Gmail was ranked second in ''
PC Worlds "100 Best Products of 2005", behind
Firefox. Gmail also won 'Honorable Mention' in the Bottom Line Design Awards 2005. In September 2006, ''
Forbes
''Forbes'' () is an American business magazine owned by Integrated Whale Media Investments and the Forbes family. Published eight times a year, it features articles on finance, industry, investing, and marketing topics. ''Forbes'' also re ...
'' declared Gmail to be the best
webmail
Webmail (or web-based email) is an email service that can be accessed using a standard web browser. It contrasts with email service accessible through a specialised email client software. Examples of webmail providers are 1&1 Ionos, AOL Mail, G ...
application for small businesses. In November 2006, Gmail received PC World's 4-star rating.
Criticism
Privacy
Google has one
privacy policy that covers all of its services.
Google claims that they "will not
target ads based on
sensitive information, such as race, religion, sexual orientation, health, or sensitive financial categories."
Automated scanning of email content
Google's mail servers automatically scan emails for multiple purposes, including
filtering spam and malware, and (until 2017) adding context-sensitive advertisements next to emails.
Privacy advocates raised concerns about this practice; concerns included that allowing email content to be read by a machine (as opposed to a person) can allow Google to keep unlimited amounts of information forever; the automated background scanning of data raises the risk that the
expectation of privacy in email usage will be reduced or eroded; information collected from emails could be retained by Google for years after its current relevancy to build complete profiles on users; emails sent by users from other email providers get scanned despite never having agreed to Google's privacy policy or terms of service; Google can change its privacy policy unilaterally, and for minor changes to the policy it can do so without informing users; in court cases, governments and organizations can potentially find it easier to legally monitor email communications; at any time, Google can change its current company policies to allow combining information from emails with data gathered from use of its other services; and any internal security problem on Google's systems can potentially expose many – or all – of its users.
In 2004, thirty-one privacy and civil liberties organizations wrote a letter calling upon Google to suspend its Gmail service until the privacy issues were adequately addressed. The letter also called upon Google to clarify its written information policies regarding data retention and data sharing among its business units. The organizations also voiced their concerns about Google's plan to scan the text of all incoming messages for the purposes of ad placement, noting that the scanning of confidential email for inserting third-party ad content violates the implicit trust of an email service provider.
On June 23, 2017, Google announced that, later in 2017, it would phase out the scanning of email content to generate
contextual advertising, relying on
personal data
Personal data, also known as personal information or personally identifiable information (PII), is any information related to an identifiable person.
The abbreviation PII is widely accepted in the United States, but the phrase it abbreviates ha ...
collected through other Google services instead. The company stated that this change was meant to clarify its practices and quell concerns among enterprise
G Suite
Google Workspace (formerly known as Google Apps and later G Suite) is a collection of cloud computing, productivity and collaboration tools, software and products developed and marketed by Google. It consists of Gmail, Contacts, Calendar, Meet a ...
(now Google Workspace) customers who felt an ambiguous distinction between the free consumer and paid professional variants, the latter being advertising-free.
Lawsuits
In March 2011, a former Gmail user in Texas sued Google, claiming that its Gmail service violates users' privacy by scanning e-mail messages to serve relevant ads.
In July 2012, some California residents filed two class action lawsuits against Google and
Yahoo!
Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo Inc., which is 90% owned by investment funds managed by Apollo Global Man ...
, claiming that they illegally intercept emails sent by individual non-Gmail or non-Yahoo! email users to Gmail and Yahoo! recipients without the senders' knowledge, consent or permission. A motion filed by Google's attorneys in the case concedes that Gmail users have "no expectation of privacy".
A court filing uncovered by advocacy group Consumer Watchdog in August 2013 revealed that Google stated in a court filing that no "reasonable expectation" exists among Gmail users in regard to the assured confidentiality of their emails.
In response to a lawsuit filed in May 2013, Google explained:
"... all users of email must necessarily expect that their emails will be subject to automated processing ... Just as a sender of a letter to a business colleague cannot be surprised that the recipient's assistant opens the letter, people who use web-based email today cannot be surprised if their communications are processed by the recipient's ECS lectronic communications serviceprovider in the course of delivery.
A Google spokesperson stated to the media on August 15, 2013 that the corporation takes the privacy and security concerns of Gmail users "very seriously."
April 2014 Terms of service update
Google updated its terms of service for Gmail in April 2014 to create full transparency for its users in regard to the scanning of email content. The relevant revision states: "Our automated systems analyse your content (including emails) to provide you personally relevant product features, such as customised search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored." A Google spokesperson explained that the corporation wishes for its policies "to be simple and easy for users to understand."
In response to the update, Jim Killock, executive director of the Open Rights Group, stated: "The really dangerous things that Google is doing are things like the information held in Analytics, cookies in advertising and the profiling that it is able to do on individual accounts".
Microsoft ad campaign against Google
In 2013, Microsoft launched an advertising campaign to attack Google for scanning email messages, arguing that most consumers are not aware that Google monitors their personal messages to deliver targeted ads. Microsoft claims that its email service Outlook does not scan the contents of messages and a Microsoft spokesperson called the issue of privacy "Google's kryptonite." In response, Google stated; "We work hard to make sure that ads are safe, unobtrusive and relevant ... No humans read your e-mail or Google Account information in order to show you advertisements or related information. An automated algorithm — similar to that used for features like Priority Inbox or spam filtering — determines which ads are shown.” ''
The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' cites "Google supporters", who say that "Microsoft's ads are distasteful, the last resort of a company that has been unsuccessful at competing against Google on the more noble battleground of products".
Other privacy issues
2010 attack from China
In January 2010, Google detected a "highly sophisticated" cyberattack on its infrastructure that originated from China. The targets of the attack were Chinese human rights activists, but Google discovered that accounts belonging to European, American and Chinese activists for
human rights in China
Human rights in mainland China are periodically reviewed by the United Nations Human Rights Committee (UNHRC), on which the Chinese Communist Party (CCP), government of the People's Republic of China (PRC) and various foreign governments and h ...
had been "routinely accessed by third parties". Additionally, Google stated that their investigation revealed that "at least" 20 other large companies from a "wide range of businesses" - including the Internet, finance, technology, media and chemical sectors – had been similarly targeted. Google was in the process of notifying those companies and it had also worked with relevant US authorities. In light of the attacks, Google enhanced the security and architecture of its infrastructure, and advised individual users to install anti-virus and anti-spyware on their computers, update their operating systems and web browsers, and be cautious when clicking on Internet links or when sharing personal information in instant messages and emails.
Social network integration
The February 2010 launch of
Google Buzz, a former social network that was linked to Gmail, immediately drew criticism for publicly sharing details of users' contacts unless the default settings were changed. A new Gmail feature was launched in January 2014, whereby users can email people with Google+ accounts even though they do not know the email address of the recipient. Marc Rotenberg, President of the
Electronic Privacy Information Center
Electronic Privacy Information Center (EPIC) is an independent nonprofit research center in Washington, D.C. EPIC's mission is to focus public attention on emerging privacy and related human rights issues. EPIC works to protect privacy, freedom o ...
, called the feature "troubling", and compared it to the Google Buzz initial launch privacy flaw.
Update to DoubleClick privacy policy
In June 2016,
Julia Angwin
Julia Angwin is a Pulitzer Prize-winning American investigative journalist, New York Times bestselling author, and entrepreneur. She is co-founder and editor-in-chief of The Markup, a nonprofit newsroom that investigates the impact of technology ...
of
ProPublica wrote about Google's updated privacy policy, which deleted a clause that had stated Google would not combine DoubleClick web browsing cookie information with
personally identifiable information
Personal data, also known as personal information or personally identifiable information (PII), is any information related to an identifiable person.
The abbreviation PII is widely accepted in the United States, but the phrase it abbreviates ha ...
from its other services. This change has allowed Google to merge users' personally identifiable information from different Google services to create one unified ad profile for each user. After publication of the article, Google reached out to ProPublica to say that the merge would not include Gmail keywords in ad targeting.
Outages
Gmail suffered at least seven outages in 2009, causing doubts about the reliability of its service. It suffered a new outage on February 28, 2011, in which a bug caused Gmail accounts to seem empty. Google stated in a blog post that "email was never lost" and restoration was in progress. Other outages occurred on April 17, 2012, September 24, 2013, January 24, 2014, January 29, 2019 and August 20, 2020.
Google has stated that "Gmail remains more than 99.9% available to all users, and we're committed to keeping events like
he 2009 outage
He or HE may refer to:
Language
* He (pronoun), an English pronoun
* He (kana), the romanization of the Japanese kana へ
* He (letter), the fifth letter of many Semitic alphabets
* He (Cyrillic), a letter of the Cyrillic script called ''He'' in ...
notable for their rarity."
"On behalf of" tag
In May 2009,
Farhad Manjoo wrote on ''
The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' blog about Gmail's "on behalf of" tag. Manjoo explained: "The problems is, when you try to send outbound mail from your Gmail universal inbox, Gmail adds a tag telling your recipients that you're actually using Gmail and not your office e-mail. If your recipient is using
Microsoft Outlook
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft Office and Microsoft 365 software suites. Though primarily an email client, Outlook also includes such functions as Calen ...
, he'll see a message like, 'From
[email protected] on behalf of
[email protected]. Manjoo further wrote that "Google explains that it adds the tag in order to prevent your e-mail from being considered spam by your recipient; the theory is that if the e-mail is honest about its origins, it shouldn't arouse suspicion by spam checking software". The following July, Google announced a new option that would remove the "On behalf of" tag, by sending the email from the server of the other email address instead of using Gmail's servers.
See also
*
Comparison of mail servers
*
Comparison of webmail providers
The following tables compare general and technical information for a number of notable webmail providers who offer a web interface in English.
The list does not include web hosting providers who may offer email services as a part of hosting p ...
*
List of Google products
References
External links
*
Official Website for Gmail for WorkGmail official mobile site(multi-language)
{{Authority control
2004 software
Computer-related introductions in 2004
Computer-related introductions in 2007
Cross-platform software
Google services
Internet properties established in 2004
Webmail