Fastrack is a
bus rapid transit
Bus rapid transit (BRT), also called a busway or transitway, is a bus-based public transport system designed to have much more capacity, reliability and other quality features than a conventional bus system. Typically, a BRT system includes ...
scheme in the
Thames Gateway area of
Kent. It consists of three routes, operated by
on behalf of
Kent County Council
Kent County Council is a county council that governs most of the county of Kent in England. It is the upper tier of elected local government, below which are 12 district councils, and around 300 town and parish councils. The county council h ...
with Prologis and Amazon respectively. Measures used to allow buses to avoid traffic include signal priority, reserved lanes, and dedicated busways.
Routes

Construction work on Fastrack started on Thursday, 23 September 2004, and it began operating with the introduction of Fastrack B on Sunday, 26 March 2006 between
Temple Hill and
Gravesend
Gravesend is a town in northwest Kent, England, situated 21 miles (35 km) east-southeast of Charing Cross (central London) on the Bank (geography), south bank of the River Thames and opposite Tilbury in Essex. Located in the diocese of Ro ...
, serving
Darent Valley Hospital,
Bluewater Shopping Centre,
Greenhithe station
Greenhithe railway station (also known as Greenhithe for Bluewater) serves the village of Greenhithe in north Kent and Bluewater Shopping Centre. It is down the line from .
Train services are operated by Southeastern and Thameslink.
Design ...
(and
Ebbsfleet International station since it opened on Monday, 19 November 2007). Services operate from 05:30 until after midnight.
The 9.5 km (5.9 mi) long Fastrack A was added on Sunday, 3 June 2007. It operates up to every ten minutes between Dartford and Bluewater along the western side of Temple Hill, The Bridge Crossways Business Park and Greenhithe station. Fastrack A is part-funded by
Prologis, the developers of The Bridge.
On Monday, 23 August 2021 the 24-hour route AZ was added to the network serving the new
Amazon LCY3 distribution centre in Dartford. The route was initially operated by
Go-Coach between Dartford and Gravesend up to every 15 minutes, 24 hours a day. The route was operated by
Go-Coach using
Alexander Dennis Enviro400
The Alexander Dennis Enviro400 is a twin-axle low-floor bus, low-floor double-decker bus that was built by the United Kingdom, British bus manufacturer Alexander Dennis between 2005 and 2018. It replaced the Alexander ALX400, Dennis Trident 2, ...
vehicles.
On Sunday, 3 April 2022, route AZ was modified to only run at shift changeover times at the LCY3 centre and at the same time, was transferred to
Arriva Kent Thameside
Arriva Kent Thameside is a bus operator based in North-West Kent, England. It is a subsidiary of Arriva. The company operates services in Northfleet, Gravesend & Dartford as part of the Arriva Southern Counties division from their Northfleet de ...
.
Current Routes
Route changes
When Fastrack B began it was divided into five fare zones. They were replaced with the current three zones when Fastrack A began to simplify the fare structure and to ease the introduction of off-vehicle ticket machines.
Prior to the opening of Ebbsfleet International on Monday, 19 November 2007, Fastrack B ran through
Northfleet
Northfleet is a town in the borough of Gravesham in Kent, England. It is located immediately west of Gravesend, and on the border with the Borough of Dartford. Northfleet has its own railway station on the North Kent Line, just east of Ebbsfl ...
. The diversion along Thames Way to the station, connecting with
Eurostar and
Southeastern High Speed services, added 2 km (1ΒΌ mi) of junction priority and segregated lanes. Northfleet is still served by conventional Arriva routes 480 and 490.
For the first four months of operation, Route A ran on a temporary alignment via Junction 1a of the
M25 motorway
The M25 or London Orbital Motorway is a major road encircling most of Greater London. The motorway is one of the most important roads in the UK and one of the busiest. Margaret Thatcher opened the final section in 1986, making the M25 the lon ...
to link The Bridge, Dartford, development site with Crossways Business Park. From Sunday, 30 September 2007 it was diverted via a dedicated bridge over the Dartford toll plaza and under the
QE2 Bridge
The Dartford-Thurrock River Crossing, commonly known as the Dartford Crossing and until 1991 the Dartford Tunnel, is a major road crossing of the River Thames in England, carrying the A282 road between Dartford in Kent in the south and Thurr ...
of the
Dartford Crossing, avoiding a congestion hotspot and allowing the original six-minute peak frequency to be improved to five minutes.
On Monday, 10 December 2012 the Everards Link Phase 2, which links Greenhithe station with the Ingress Park housing development via a stretch of busway, opened.
From Sunday, 2 September 2018 Fastrack B was rerouted within Ingress Park to serve the whole of the development following the completion of a new section of road linking the development with London Road. In August 2020, Fastrack B was rerouted again, between and Gravesend along the newly constructed Springhead Bridge so that buses now serve the Springhead Park development.
From Sunday, 3 April 2022, Fastrack A was rerouted within Dartford to serve the
Amazon LCY3 distribution centre, in place of Fastrack AZ which was modified to only operate at shift changeover times. A 24 hour service was introduced on Fastrack A at the same time, running between
Dartford
Dartford is the principal town in the Borough of Dartford, Kent, England. It is located south-east of Central London and
is situated adjacent to the London Borough of Bexley to its west. To its north, across the Thames estuary, is Thurrock in ...
and
Greenhithe Station
Greenhithe railway station (also known as Greenhithe for Bluewater) serves the village of Greenhithe in north Kent and Bluewater Shopping Centre. It is down the line from .
Train services are operated by Southeastern and Thameslink.
Design ...
.
[
]
Fares and ticketing
The network is split into three fare zones. Tickets are sold by the driver and from roadside machines, at certain bus stops, to allow for faster boarding.
M-tickets, bus tickets on mobile phones, were successfully trialled on Monday, 11 February 2008 and are now available across the Arriva bus network.
Vehicles
The original fleet consisted of 26 Wright Eclipse Urban bodied Volvo B7RLEs. These had audio-visual next stop announcements, air conditioning and CCTV. On Sunday, 9 August 2015, these were replaced by 21 Wright StreetLites.
From Wednesday, 21 March to Wednesday, 9 May 2018 Fastrack took part in a trial scheme which saw an additional hourly journey made by an electric Volvo 7900e, with a main charging point installed in the form of a generator at the front of Greenhithe railway station allowing the bus to fully charge inside six minutes.
On Sunday, 4 August 2019 Arriva Kent Thameside
Arriva Kent Thameside is a bus operator based in North-West Kent, England. It is a subsidiary of Arriva. The company operates services in Northfleet, Gravesend & Dartford as part of the Arriva Southern Counties division from their Northfleet de ...
retained the contract to operate the Fastrack B service. As part of this, the 14 Wright StreetLites on the route were replaced with newer Alexander Dennis Enviro200 MMC vehicles transferred from the Medway area which were refurbished to Fastrack specification. 7 of the Wright StreetLites continue to operate on Fastrack A.Arriva wins contract for Fastrack B service for 13th year
''CommunityAd'' August 2019
Between Monday, 23 August 2021 and Sunday, 3 April 2022, whilst the Fastrack AZ service was operated by
Go-Coach, a total of eight
Alexander Dennis Enviro400
The Alexander Dennis Enviro400 is a twin-axle low-floor bus, low-floor double-decker bus that was built by the United Kingdom, British bus manufacturer Alexander Dennis between 2005 and 2018. It replaced the Alexander ALX400, Dennis Trident 2, ...
vehicles worked on the service.
[ When this route was transferred to Arriva Kent Thameside, the Enviro400 vehicles were withdrawn from the network and three additional Enviro200 MMC now work on the AZ service.
]
See also
* List of guided busways and BRT systems in the United Kingdom
* Crawley Fastway, a similar-sized guided system
References
External links
*
Fastrack website
{{UK busway
Arriva Group bus operators in England
Bus transport brands
Guided busways and BRT systems in the United Kingdom
Transport in Kent
2006 establishments in England