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A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all of the information stored on the device. A keyboard input button factory reset is used to restore the device to its original manufacturer settings. Doing so will effectively erase all of the data, settings, and applications that were previously on the device. This is often done to fix an issue with a device, but it could also be done to restore the device to its original settings. Such electronic devices include smartphones. Since a factory reset entails deleting all information stored in the device, it is essentially the same concept as reformatting a
hard drive A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating platters coated with magne ...
. Pre-installed applications and data on the card's storage card (such as a
microSD Secure Digital, officially abbreviated as SD, is a proprietary non-volatile flash memory card format developed by the SD Association (SDA) for use in portable devices. The standard was introduced in August 1999 by joint efforts between San ...
card) will not be erased. A factory reset effectively destroys all data stored in the unit. Factory resets can fix many chronic performance issues (i.e. freezing), but it does not remove the device's operating system. Factory resets may also be used to prepare a device for sale, refurbishing, destruction, donation or other transfers of ownership by removing personal data and configurations associated with the previous owner.


Examples

Factory resets can be achieved in a variety of ways depending on the electronic device. For some devices, this could be done by going into the device's Service Menu. Other devices may require a complete re-installation of the software. The following section lists a few common electronic devices and how they can be reset to factory settings. Computer factory resets will restore the computer to the computer's original
operating system An operating system (OS) is system software that manages computer hardware, software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ef ...
and delete all of the user data stored on the computer. Microsoft's
Windows 8 Windows 8 is a major release of the Windows NT operating system developed by Microsoft. It was released to manufacturing on August 1, 2012; it was subsequently made available for download via MSDN and TechNet on August 15, 2012, and later to ...
and
Windows 10 Windows 10 is a major release of Microsoft's Windows NT operating system. It is the direct successor to Windows 8.1, which was released nearly two years earlier. It was released to manufacturing on July 15, 2015, and later to retail on ...
, and Apple's
macOS macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac (computer), Mac computers. Within the market of ...
have options for this. On
Android Android may refer to: Science and technology * Android (robot), a humanoid robot or synthetic organism designed to imitate a human * Android (operating system), Google's mobile operating system ** Bugdroid, a Google mascot sometimes referred to ...
devices, there is a factory data reset option in Settings that will appear to erase all of the device's data and reset all of its settings. This method is typically used when the device has a technical problem that cannot be fixed using other methods, or when the owner wants to remove all their personal data before selling, giving away, returning or disposing of the device. After performing a study, Avast! reported that the data is recoverable using forensics software that is fairly generic and publicly available. On
Samsung The Samsung Group (or simply Samsung) ( ko, 삼성 ) is a South Korean multinational manufacturing conglomerate headquartered in Samsung Town, Seoul, South Korea. It comprises numerous affiliated businesses, most of them united under the ...
smartphones, a factory reset operation does not affect the
Knox Flag Samsung Knox is a proprietary security and management framework pre-installed on most Samsung mobile devices. Its primary purpose is to provide organizations with a toolset for managing work devices, such as employee mobile phones or interactive ...
. As such, it does not reset the device to its original factory settings and is not a way to return the device to a state compatible with the manufacturer's warranty. Data on the
SIM card A typical SIM card (mini-SIM with micro-SIM cutout) A file:Simkarte NFC SecureElement.jpg">thumb"> thumb">A TracFone Wireless SIM card has no distinctive carrier markings and is only marked as a "SIM card" A SIM card (full form Subscriber Ide ...
and the microSD card is not erased. Many other devices can be restored to factory settings, like
televisions Television, sometimes shortened to TV, is a telecommunication Media (communication), medium for transmitting moving images and sound. The term can refer to a television set, or the medium of Transmission (telecommunications), television tra ...
, GPS units or
tablet computers A tablet computer, commonly shortened to tablet, is a mobile device, typically with a mobile operating system and touchscreen display processing circuitry, and a rechargeable battery in a single, thin and flat package. Tablets, being comput ...
. Many electronic devices have a menu with tools and settings called the service menu, which commonly includes a tool that performs a factory reset. This tool is most common in devices with displays, such as television sets and computer monitors. These menus are usually accessed through a sequence of button presses. Game cartridges, particularly ones designed for Nintendo handhelds that maintain
save data A saved game (also called a game save, savegame, savefile, save point, or simply save) is a piece of digitally stored information about the progress of a player in a video game. From the earliest games in the 1970s onward, game platform hardw ...
, may feature a factory reset option that can instantly delete all of such data from the cartridge, initiated either by selecting a particular setting in an options menu or by inputting a particular button combination during startup.


See also

* Hardware reset * Reboot (computing) *
Troubleshooting Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process ope ...


References

{{Data erasure Data erasure Computing terminology