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An exam invigilator, exam proctor or exam supervisor is someone appointed by an educational institution or an
examination board An examination board (or exam board) is an organization that sets examinations, is responsible for marking them, and distributes the results. Some are run by governmental entities; some are run as not-for-profit organizations. List of national ex ...
to maintain proper conduct in a particular examination in accordance with exam regulations. Typically, the main duty of an exam invigilator is to watch examination candidates to prevent
cheating Cheating generally describes various actions designed to subvert or disobey rules in order to obtain unfair advantages without being noticed. This includes acts of bribery, cronyism and nepotism in any situation where individuals are given pr ...
. The purpose of exam invigilating is to ensure each candidate sits the examination under equal conditions. Exam invigilators are appointed to a position of trust and are expected to possess integrity and vigilance to conduct examinations in exact accordance with the board’s instructions.


Purpose

The purpose of exam invigilation is to ensure that all
candidate A candidate, or nominee, is a prospective recipient of an award or honor, or a person seeking or being considered for some kind of position. For example, one can be a candidate for membership in a group (sociology), group or election to an offic ...
s are under active
surveillance Surveillance is the monitoring of behavior, many activities, or information for the purpose of information gathering, influencing, managing, or directing. This can include observation from a distance by means of electronic equipment, such as ...
for every moment of the duration of the examination. Invigilators should also try to provide a suitably pleasant and supportive atmosphere for candidates. However, they must also prevent any kind of communication between candidates (by copying, whispering or any kind of signal, exchange of paper or objects) and any kind of access to unauthorized books, papers or electronic media of any kind for the exam duration. Invigilators also need to ensure the security of the examination room before, during and after the examination. From the moment the question papers are given out until all answers are collected, exam invigilators should
patrol A patrol is commonly a group of personnel, such as law enforcement officers, military personnel, or security personnel, that are assigned to monitor or secure a specific geographic area. Etymology The word "patrol" is derived from the Frenc ...
vigilantly. Particular emphasis should be given to multiple-choice and short-answer questions. The main goal should be to prevent possible
academic dishonesty Academic dishonesty, academic misconduct, academic fraud and academic integrity are related concepts that refer to various actions on the part of students that go against the expected norms of a school, university or other learning institution ...
and administrative failures. The minimum number of invigilators required for different kinds of examinations depends on the type of examinations held. For general written examinations in the United Kingdom, there should be at least one invigilator present against for 30 students for patrolling and vigilance in the examination room. Specialist invigilators may be used in some cases, for example invigilators with specific IT skills may be used where tests are conducted using computers.


Duties


General duties

The main duty of an exam invigilator is to support the Chief Invigilator, the Deputy Chief Invigilator, the Examinations Officer and the other invigilators at the examination venue. Some of the other general duties may include: # Setting up the examination venues by placing candidate numbers, booklets, examination papers,
stationery Stationery refers to writing materials, including cut paper, envelopes, continuous form paper, and other office supplies. Stationery usually specifies materials to be written on by hand (e.g., letter paper) or by equipment such as computer p ...
and equipment at desks in accordance with strict procedures. # Implementing the exam rules and
regulations Regulation is the management of complex systems according to a set of rules and trends. In systems theory, these types of rules exist in various fields of biology and society, but the term has slightly different meanings according to context. Fo ...
and remaining vigilant throughout the examination duration. # Assisting the candidates before, during and after the examination by directing them to their seats, advising them about possessions permitted at examination venues and dealing with queries raised by candidates etc. # Invigilating carefully, making sure that candidates do not talk inside examination venues and also responding to any examination irregularities immediately. # Checking attendance during examinations, recording details of late arrivals and ensuring that proper seating plans are followed. # Escorting candidates during water breaks or washroom breaks as required and detecting any unauthorized materials inside the examination hall. # Delivering and collecting scripts carefully at the start and end of the examination in accordance with strict examination procedures. # Assisting with the packing of examination scripts, stationery and other equipment from the examination venues. # Supervising candidates in leaving the examination venues in a quiet and disciplined manner and ensuring that candidates do not remove equipment or stationery from the examination venue without the permission of the
authority Authority is commonly understood as the legitimate power of a person or group of other people. In a civil state, ''authority'' may be practiced by legislative, executive, and judicial branches of government,''The New Fontana Dictionary of M ...
.


During the exam

During the examination, all exam invigilators must give their whole attention to the examination process. At this time, they must be vigilant, mobile and attentive and should not perform any other tasks throughout the examination’s duration. At this time, exam invigilators must respond to queries from candidates immediately and assist the candidates as per their needs. Within the first 30 minutes of the examination, the invigilators should take the attendance of the candidates in the attendance record sheet and sign it before submitting it to the Chief Invigilator. While checking the attendance, they must also check the candidate's name, candidate number, passport, admit card or examination entrance card etc. Exam invigilators must deal with students who arrive late at the examination venue and record their attendance and consult with the Chief Invigilator to determine whether extra time will be granted to such candidates or not. Invigilators must not permit candidates to leave the examination hall room during the first 1-hour and the last 15 minutes of the examination. They should also take immediate actions in case of candidates caught cheating during the examination and report to the Chief Invigilator. If unauthorized materials are found inside the examination hall, they should remove them immediately. In the event of an emergency or fire alarm, invigilators should follow the emergency exit procedures and lead the candidates safely outside the examination hall. Invigilators must be as quiet as possible during the examination duration but also remain vigilant to the candidates. They should not explain any questions asked by the candidates or allow any other person to ask questions of, or read answers to, the candidates.


After the exam

After the examination is over, the exam invigilators should collect the scripts, question papers, stationery and other reference booklets from the candidates and check that all the required information (name, candidate number, venue, date etc.) have been filled out by the candidates on their scripts properly. When all the scripts are collected, invigilators should release candidates and direct them towards the exit of the examination hall in complete silence.


E-proctoring

E-proctoring, also known as remote proctoring, is a form of exam proctoring which involves monitoring student behaviour during exams administered electronically, including those given as part of
e-learning Educational technology (commonly abbreviated as edutech, or edtech) is the combined use of computer hardware, software, and educational theory and practice to facilitate learning and teaching. When referred to with its abbreviation, "EdTech" ...
or
remote learning Distance education, also known as distance learning, is the education of students who may not always be physically present at school, or where the learner and the teacher are separated in both time and distance; today, it usually involves online ...
. Concerns about the use of commercial e-proctoring services include the non-functionality of the software; it mostly fails to identify any actual fraud, while it can falsely flag innocent students for suspicious behavior. Some people claim it violates students' privacy, security, and impact to students' mental health. They also claim it is prone to technical issues that can negatively impact students' exam performance. In addition, there have been multiple reports of user data from commercial e-proctoring services being hacked, resulting in thousands of colleges' and hundreds of thousands of users' data being released.


Ineffectiveness

There is clear evidence to that it is easily possible for candidates to circumvent e-proctoring software. A scientific test of the Proctorio software at the
University of Twente The University of Twente ( ; Abbreviation, abbr. ) is a Public university, public technical university located in Enschede, Netherlands. The university has been placed in the top 170 universities in the world by multiple central ranking tables. ...
showed that the software was not able to detect any of the cases of examination fraud it was subjected to. It showed that classic, non-technical methods of exam fraud, such as the use of cheat sheets and notes, were nearly undetectable by Proctorio. Moreover, the software could also not identify any cases of committed digital/technical fraud, such as the use of a phone, chat apps and social media during the exam, looking up information on the internet while taking the test, and others. The conclusion was that the sensitivity of Proctorio should be considered at very close to zero.


Controversy

Controversy over e-proctoring escalated during the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, when many universities, K–12 schools, and standardized testing organizations turned to commercial e-proctoring suppliers for services.Strauss, V. (2020, April 16). College Board says it can give valid, secure online SATs at home. ''Washington Post''. Students across the world protested the use of commercial e-proctoring services at their post-secondary institutions. It has been noted that online proctoring technologies use algorithms that discriminate against students of darker skin tones, including Black students and other persons of colour.


Proctorio lawsuits

In 2020, e-proctoring software company Proctorio sued a university employee at the
University of British Columbia The University of British Columbia (UBC) is a Public university, public research university with campuses near University of British Columbia Vancouver, Vancouver and University of British Columbia Okanagan, Kelowna, in British Columbia, Canada ...
over alleged breach of copyright. The employee was critical of Proctorio on social media and posted links to unlisted YouTube videos produced by the company. A court ruling on the case was published on 15 June 2021 and another on 11 March 2022, dismissing the case. As of late 2022, the employee is appealing the dismissal. In 2020 a computer engineering student at a different college publicly shared excerpts of code installed by Proctorio on their personal computer. The student sued Proctorio after they had the material removed. Proctorio countersued arguing copyright infringement and defamation. The case was settled out of court. Class-action lawsuits were brought up against Proctorio and two other companies. The companies were accused of failing to provide legally required data retention and destruction policies and failing to obtain consent for gathering biometric information. The lawsuit against Proctorio was dismissed by a judge in August 2022.


References

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Bibliography

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* Guardian, The. "What I'm Really Thinking: The Exam Invigilator." The Guardian. Guardian News and Media, 14 July 2012. Web. 10 July 2014. * "Invigilator." The Free Dictionary. Farlex, n.d. Web. 6 July 201

* "Job Title: Examination Invigilator." The Ridgeway School (2012): 1–2. Eteach. The Ridgeway School, June 2012. Web. 6 July 201

* Kumar, BC. "Invigilator – English Language Tutorials." English Language Tutorials. Web Learn Eng, n.d. Web. 10 July 2014. * Laurent Pascale. British Council Invigilators – Code of Practice. Brussels: Laurent Pascale, (n.d). British Council Belgium. British Council. Web. 6 July 201

* "Main Navigation." Invigilators FAQs. Cambridge International Examinations, n.d. Web. 6 July 201

* McMahon, Mary, and Kristen Osborne. "What Does an Invigilator Do?" WiseGeek. Conjecture, 5 June 2014. Web. 10 July 2014. Education and training occupations