The European Practice Assessment is a pan-European development for
quality management
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not ...
in primary health care. The scaffolding is a set of indicators, that EPA instrument enables
general practitioners to compare and to improve the organisation and management of their practices. It is based on an extended review of the international
literature on assessment models for
primary care
Primary care is the day-to-day healthcare given by a health care provider. Typically this provider acts as the first contact and principal point of continuing care for patients within a healthcare system, and coordinates other specialist car ...
, with special attention
to the Dutch model of practice visits.
Aims
EPA's key aspects of activity are the development and validation of a set of indicators and tools describing the organisational aspects of primary care practices. It was initiated i
EQuiP and the first set of indicators was developed through an international study by the EQuiP countries (2001–2004). Since 2005 it will be evaluated every three years.
The intention of the EPA instrument as a
quality management system is to allow management and organization of medical practices to be measured and evaluated at regional, national and international levels with an educational approach.
History
Based on the TOPAS research project, the continuous development of EPA instruments started 2001. In autumn 2003 EPA as an instrument came into operation in nine countries.
Within a framework of a
, international projectthe idea of an indicator-based instrument proved to give internationally valid, reliable and feasible
results for quality improvement in
primary health care
Primary health care, or PHC, refers to "essential health care" that is based on scientifically sound and socially acceptable methods and technology. This makes universal health care accessible to all individuals and families in a community. PHC in ...
.
The following nine countries took part in the study and the further development: Belgium, France, Germany, Great Britain, the Netherlands, Switzerland, Slovenia, Austria and Israel.
Practice
encouraged several organisations to establish the European Practice Assessment model as an offer for high quality practice management on a national base. From six European countries leading institutes with experience in research in quality of primary health care and practice visits collaborate in the European Practice Assessment project:
*Belgium: Flemish Institute of General Practice WWVH, Antwerp
*France: ANAES, Paris
*Germany
AQUA-Instituteon Applied Quality Improvement and Research in Health Care, Göttingen
*Netherlands: Centre for Quality of Care Researc
WOK University of Nijmegen/University Maastricht
*Switzerland
swisspepInstitute for Quality and Research in Health Care, Gümlingen
*UK: Department of General Practice, University of Wales College of Medicine, Cardiff
*National Primary Care Research and Development Centr
NPCRDC Manchester
See also
*
EFQM
EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 when the CEO/presidents of 67 European companies subscribed to the policy document and declared their commitments to E ...
European Foundation for Quality Management
*
ISO 9000
The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other Stakeholder (corporate), stakeholder needs within statutory and regulatory requirements related to a pr ...
The standards for Quality Management Systems from the International Organization for Standardization
References
{{DEFAULTSORT:European Practice Assessment
Primary care
Health care quality