Enterprise information management (EIM) is a business discipline specializing in providing solutions for optimal use of
information
Information is an Abstraction, abstract concept that refers to something which has the power Communication, to inform. At the most fundamental level, it pertains to the Interpretation (philosophy), interpretation (perhaps Interpretation (log ...
within organizations, for instance to support decision-making processes or day-to-day operations that require the availability of
knowledge
Knowledge is an Declarative knowledge, awareness of facts, a Knowledge by acquaintance, familiarity with individuals and situations, or a Procedural knowledge, practical skill. Knowledge of facts, also called propositional knowledge, is oft ...
. EIM aims to overcome traditional/legacy IT-related barriers to managing information at an enterprise level. Th
International Organization for Standardization(ISO) recognises information management as a separate function to information technology (IT/ICT).
Enterprise Information Management practices are guided by th
suite of ISO Standardsthat are managed b
ISO Technical Committee 46(ISO/TC 46).
EIM combines
enterprise content management
Enterprise content management (ECM) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secur ...
(ECM),
business process management
Business process management (BPM) is the discipline in which people use various methods to Business process discovery, discover, Business process modeling, model, Business analysis, analyze, measure, improve, optimize, and Business process auto ...
(BPM),
customer experience management
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages of the consumption process including pre-purchase, consumption, and post-purchase sta ...
(CEM),
recordkeeping and records management,
information management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
, and
business intelligence
Business intelligence (BI) consists of strategies, methodologies, and technologies used by enterprises for data analysis and management of business information. Common functions of BI technologies include Financial reporting, reporting, online an ...
(BI). Whereas BI and ECM focus on the management of structured and
unstructured information respectively, EIM does not make this distinction but approaches the management of information from the perspective of the whole enterprise.
[Mark J. Barrenechea, Tom Jenkins, "Enterprise Information Management: The Next Generation of Enterprise Software", OpenText, Waterloo (Canada), 2013, ]
See also
* Enterprise output management
*
Master data management
Master data management (MDM) is a discipline in which business and information technology collaborate to ensure the uniformity, accuracy, stewardship, semantic consistency, and accountability of the enterprise's official shared master data assets. ...
References
{{DEFAULTSORT:Enterprise Information Management
Business software
Enterprise architecture