Charlotte Emma Tiffany Gilthorpe (born 1970) is a British business executive. She became the

CEO A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization. CEOs find roles in variou ...

of the

Royal Mail Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services. It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels) ...

group in May 2024.

Early life

She was educated at Leicester Polytechnic. She has a brother and a sister. In 1986, her mother Patricia Gilthorpe married the Conservative politician

Tony Newton, Baron Newton of Braintree Antony Harold Newton, Baron Newton of Braintree, OBE, PC, DL (29 August 1937 – 25 March 2012) was a British Conservative politician and former Cabinet member. He was the member of Parliament for Braintree from 1974 to 1997, and was later ...

Career

She is a barrister, and was called to the bar in July 1996. Gilthorpe worked in the telecoms industry, with

BT Group BT Group plc (formerly British Telecom) is a British Multinational corporation, multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-li ...

and

Cable & Wireless plc Cable & Wireless plc was a British telecommunications company. In the mid-1980s, it became the first company in the UK to offer an alternative telephone service to BT Group, British Telecom (via subsidiary Mercury Communications). The company l ...

, and joined

Heathrow Airport Heathrow Airport , also colloquially known as London Heathrow Airport and named ''London Airport'' until 1966, is the primary and largest international airport serving London, the capital and most populous city of England and the United Kingdo ...

in 2009. She became COO of Heathrow Airport in 2020. In March 2021, she was appointed CEO of the Jet Zero Council, a UK trade body.

References

{{DEFAULTSORT:Gilthorpe, Emma Living people Royal Mail people Heathrow Airport Holdings British chief operating officers British women chief executives Alumni of De Montfort University British barristers 1970 births