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EPB of Chattanooga, formerly known as the Electric Power Board of Chattanooga, is an American
electric power distribution Electric power distribution is the final stage in the Power delivery, delivery of electricity. Electricity is carried from the Electric power transmission, transmission system to individual consumers. Distribution Electrical substation, substatio ...
and
telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
company owned by the city of
Chattanooga Chattanooga ( ) is a city in Hamilton County, Tennessee, United States, and its county seat. It is located along the Tennessee River and borders Georgia (U.S. state), Georgia to the south. With a population of 181,099 in 2020, it is Tennessee ...
, Tennessee. EPB serves nearly 180,000 homes and businesses in a 600-square mile area in the greater Chattanooga area and Hamilton County. In 2010, EPB was the first company in the United States to offer 1
Gbit/s In telecommunications, data transfer rate is the average number of bits ( bitrate), characters or symbols ( baudrate), or data blocks per unit time passing through a communication link in a data-transmission system. Common data rate units are mu ...
high-speed internet over a
fiber optic An optical fiber, or optical fibre, is a flexible glass or plastic fiber that can transmit light from one end to the other. Such fibers find wide usage in fiber-optic communications, where they permit transmission over longer distances and at ...
network, over 200 times faster than the national average. As a result, Chattanooga has been called "Gig City" and held up as a national model for deploying the world's fastest internet and the most advanced
Smart Grid The smart grid is an enhancement of the 20th century electrical grid, using two-way communications and distributed so-called intelligent devices. Two-way flows of electricity and information could improve the delivery network. Research is main ...
electric distribution system in the United States. On October 15, 2015, Chattanooga implemented the world's first community-wide 10-gig Internet service. In 1935, an act of the Tennessee Legislature established EPB as an independent board of the City of Chattanooga to provide electric power to the Greater Chattanooga area. EPB began serving their customers in 1939.


History


1930s

*1935: EPB was founded as the Electric Power Board, a public distributor of TVA electricity to residents of Chattanooga after a public vote in favor of funding bonds to create public power. *1939: EPB paid $10.85 million for its portion of the
TEPCO is a Japanese electric utility holding company servicing Japan's Kantō region, Yamanashi Prefecture, and the eastern portion of Shizuoka Prefecture. This area includes Tokyo. Its headquarters are located in Uchisaiwaicho, Chiyoda, Tokyo, and ...
system, acquiring 42,000 customers in the process. The deal makes EPB the prominent electricity provider in the Greater Chattanooga area.


1990s

*1999: EPB celebrated its 60th anniversary by introducing new branding meant to symbolize the company's innovation, strength, and responsiveness. The new brand image allowed EPB to expand into various non-power-related businesses, including
telecommunications Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
and
internet services An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non ...
.


2000s

*2000: Over a 3-year period, EPB launched its telecommunication services under the name “EPB Telecom”, providing local businesses with affordable, reliable, all-fiber high-speed internet services. *2008: EPB secured a bond to begin the construction of the Smart Grid, a project backed by more than 10 years of research and development.


2010s

*2012: EPB completed their Smart Grid construction, one of the first and largest in the United States. *2015: EPB made its 10-gigabit internet service available to all residential and commercial customers within their 600 square mile service area, allowing them to access internet speeds roughly 1,000 times higher than the national average. Being the first internet service of its kind and the fastest broadband internet connection in the world, both EPB and the city of Chattanooga, grew in global recognition and media attention.


2020s

Source: * 2022: EPB announced 25-gigabit internet service available city-wide.


Expansions

EPB is providing its gigabit internet service in Chattanooga Airport. They set up a demonstration area in the former gift shop. EPB also provides free high-speed Wi-Fi in Miller Plaza. EPB is one of the largest providers of electric power in the US. EPB has petitioned the FCC to allow them to deliver internet to communities outside of the 600 square mile area that they service. Nineteen states in the US have laws that make it difficult or impossible for utility companies to deliver internet outside of the area that they service.


Fiber optics, Smart Grid, and smart city

In February 2008, the EPB Board of Directors approved a plan to construct a Smart Grid with 100%
fiber-optic network Fiber-optic communication is a form of optical communication for transmitting information from one place to another by sending pulses of infrared or visible light through an optical fiber. The light is a form of carrier wave that is modulated ...
as its backbone. It was also expected to be completely automated and a self-healing smart grid electrical distribution system. In September 2010, EPB completed the construction of a 9,000-mile community-wide, 100% fiber optic network. As a result, EPB became the first connectivity provider in the United States to offer one gigabit-per-second (1,000 Mbit/s) internet speed to more than 175,000 homes and businesses. This has attracted worldwide attention and earned Chattanooga the nickname "Gig City." The development of Chattanooga's Smart Grid completed in April 2012 with the installation of more than 200,000 sensors and smart devices, including the deployment of about 1,200 automated smart switches and other advanced power management equipment throughout the system. The initial build-out was completed in four years instead of the expected ten years. In September 2013, EPB increased its starting speed to 100 Mbit/s with no additional charge to current customers. In 2019, EPB raised its starting speed to 300 Mbit/s. In October 2014, EPB established a partnership with the
U.S. Department of Energy The United States Department of Energy (DOE) is an executive department of the U.S. federal government that oversees U.S. national energy policy and energy production, the research and development of nuclear power, the military's nuclear we ...
and
Oak Ridge National Laboratory Oak Ridge National Laboratory (ORNL) is a federally funded research and development centers, federally funded research and development center in Oak Ridge, Tennessee, United States. Founded in 1943, the laboratory is sponsored by the United Sta ...
to use Chattanooga's smart grid to test and develop new energy technologies. In October 2018, EPB joined with other community partners in the launch of the Chattanooga Smart Cities Community Collaborative, a joint effort to utilize the Chattanooga area's
smart city A smart city is an urban area that uses digital technology to collect data and operate services. Data is collected from citizens, devices, buildings, or cameras. Applications include traffic and transportation systems, power plants, utilities ...
infrastructure and other expertise and assets in the service of smart city research, including the establishment of a mile-long Smart City Testbed Corridor by the
University of Tennessee at Chattanooga The University of Tennessee at Chattanooga (UT Chattanooga, UTC, or Chattanooga) is a public university in Chattanooga, Tennessee, United States. It was founded in 1886 and is part of the University of Tennessee System. History UTC was founde ...
's Center for Urban Informatics and Progress. As a result of research efforts completed by members of the Chattanooga Smart Cities Collaborative, Chattanooga was named an IDC Smart City in 2020 for a project to predict hotspots for traffic accidents and address them. U.S. Ignite, a national innovation group led by the
NSF NSF may stand for: Political organizations *National Socialist Front, a Swedish National Socialist party *NS-Frauenschaft, the women's wing of the former German Nazi party * National Students Federation, a leftist Pakistani students' political g ...
and the OSTP, also recognized Chattanooga with a Smart 50 Award in 2019.


Community impact

In July 2020, EPB and its community partners announced HCS EdConnect, a program to provide the families of all economically challenged K12 students with high-speed internet and a
wireless router A wireless router or Wi-Fi router is a device that performs the functions of a router and also includes the functions of a wireless access point. It is used to provide access to the Internet or a private computer network. Depending on the m ...
at no charge. The program was designed to ensure internet access for all K12 students in need for at least ten years, with plans to raise the funding necessary to continue the program indefinitely. In January 2021, an independent study conducted by Bento Lobo, Ph.D. of the University of Tennessee at Chattanooga, documented $2.69 billion in benefits to the community during the first ten years after EPB built the community-wide
fiber optic An optical fiber, or optical fibre, is a flexible glass or plastic fiber that can transmit light from one end to the other. Such fibers find wide usage in fiber-optic communications, where they permit transmission over longer distances and at ...
network and advanced smart grid. According to the study, the implementation of EPB's fiber optic system has helped generate an estimated 9,516 jobs and $244 million in business ventures using the fiber optic network."


Environmental efforts

According to Dr. Bento Lobo's study in 2021, the construction of Chattanooga's smart grid helped avoid 7,900 tons of emissions from 2014 to 2020 by allowing a significant reduction in road miles driven as well as enhanced power demand management and power factor improvement. In 2015, EPB partnered with
TVA The Tennessee Valley Authority (TVA) is a federally owned electric utility corporation in the United States. TVA's service area covers all of Tennessee, portions of Alabama, Mississippi, and Kentucky, and small areas of Georgia, North Carolina ...
and other partners to provide home energy renovations at no charge to economically challenged homeowners through what is now called the "Home Uplift" program. In April 2021, EPB and its partners announced the completion of its 400th "Home Uplift." According to third-party analysis, each of the 400 homes saves 5,206 kWh on average each year which equates to more than $208,000 in total savings to customers and the avoidance of 1,472 metric tons of carbon emissions. In July 2017, EPB completed the construction of Solar Share, Chattanooga's first and only community solar installation. The facility consists of 4,408 solar panels that can generate 1.3 megawatts of solar power, which is enough to meet the average energy needs of 130 homes. In October 2019, EPB's Solar Share community solar installation powered the 3rd International Placemaking Week Conference, making it Chattanooga's first conference with net-zero carbon. In November 2019, EPB earned the
Leadership in Energy and Environmental Design Leadership in Energy and Environmental Design (LEED) is a Green building certification systems, green building certification program used worldwide. Developed by the non-profit U.S. Green Building Council (USGBC), it includes a set of rating ...
(LEED) certification at the Gold level for an existing building. The certification reflects EPB's success in dramatically reducing its environmental impact through energy efficiency, reduced water use, diverting waste from landfills through composting and recycling, and other measures.


Community emergency support

As part of the government-owned infrastructure in Chattanooga, EPB functions as one of the community's first responders to ensure uninterrupted fiber optic and electric power service in the event of
natural disasters A natural disaster is the very harmful impact on a society or community brought by natural phenomenon or Hazard#Natural hazard, hazard. Some examples of natural hazards include avalanches, droughts, earthquakes, floods, heat waves, landslides ...
.


2020 Easter tornado outbreak

On April 12, 2020, the Easter tornado outbreak that took place in the Chattanooga area disrupted the electric and fiber optic grids. More than 106,000 EPB customers lost power initially, with 44,000 regaining power within hours from Chattanooga's smart grid automatic processing. EPB leveraged mutual aid agreements to bring more than 1,500 utility workers from eight states to restore services for the remaining affected customers. In addition to the utility crews, EPB office employees also assisted by volunteering to distribute food and protective gear and coordinate the staging of reconstruction materials.


COVID-19 response

When
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by the coronavirus SARS-CoV-2. In January 2020, the disease spread worldwide, resulting in the COVID-19 pandemic. The symptoms of COVID‑19 can vary but often include fever ...
began in 2020, EPB provided community support through in-kind services and financial support, suspending disconnections and waiving late fees to ensure their customers could maintain connectivity, in addition to installing more than 130
Wi-Fi hotspot A hotspot is a physical location where people can obtain Internet access, typically using Wi-Fi technology, via a wireless local-area network (WLAN) using a router connected to an Internet service provider. Public hotspots may be created by ...
s in publicly accessible areas and
housing developments A housing estate (or sometimes housing complex, housing development, subdivision or community) is a group of homes and other buildings built together as a single development. The exact form may vary from country to country. Popular throug ...
. In July 2020, EPB joined Hamilton County Schools in launching ''HCS Ed Connect'' to provide home-based internet to all K-12 students and their families at no charge. Although ''HCS EdConnect'' ensured that students could continue their studies remotely during the COVID-19 pandemic was the initial impetus for the program, it originally was designed to remain available to eligible families indefinitely so that it could serve as a lasting solution for bridging the digital divide for students in Hamilton County. EPB engaged
TVA The Tennessee Valley Authority (TVA) is a federally owned electric utility corporation in the United States. TVA's service area covers all of Tennessee, portions of Alabama, Mississippi, and Kentucky, and small areas of Georgia, North Carolina ...
in matching donations to
United Way United Way is an international network of over 1,800 local nonprofit organization, nonprofit fundraising affiliates. Prior to 2015, United Way was the largest nonprofit organization in the United States by donations from the public. Individual Un ...
of Greater Chattanooga's Restore Hope Fund to support individuals and families experiencing financial strain due to COVID-19, resulting in a total contribution of more than $785,000. In November 2020, EPB donated 5,000 face coverings to help local students and teachers stay safe amidst the COVID-19 pandemic. The donation of the face coverings benefitted five schools located in Hamilton County and was initiated by an Economic Recovery Group commissioned by
Tennessee Tennessee (, ), officially the State of Tennessee, is a landlocked U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders Kentucky to the north, Virginia to the northeast, North Carolina t ...
state
Governor A governor is an politician, administrative leader and head of a polity or Region#Political regions, political region, in some cases, such as governor-general, governors-general, as the head of a state's official representative. Depending on the ...
, Bill Lee.


Awards and recognition

*In January 2016, Chattanooga's EPB-operated
smart grid The smart grid is an enhancement of the 20th century electrical grid, using two-way communications and distributed so-called intelligent devices. Two-way flows of electricity and information could improve the delivery network. Research is main ...
became the first major power distribution system to earn Performance Excellence in Electricity Renewal (PEER) certification. This achievement followed a year-long assessment of Chattanooga's smart grid that analyzed system performance and reliability, quality of service, a customer contribution, energy efficiency, and
environmental sustainability Sustainability is a social goal for people to co-exist on Earth over a long period of time. Definitions of this term are disputed and have varied with literature, context, and time. Sustainability usually has three dimensions (or pillars): env ...
. *In July 2018, the Tennessee Department of Environment and Conservation and Governor
Bill Haslam William Edward Haslam (; born August 23, 1958) is an American billionaire businessman and politician who served as the 49th governor of Tennessee from 2011 to 2019. A member of the Republican Party, Haslam previously served as the 67th mayor of ...
recognized EPB as a Pursuit of Excellence Winner for its leadership in environmental stewardship by reducing carbon emissions by 3,340 metric tons and recycling more than 4,600 tons of materials.


See also

* Cities with municipal wireless networks


References


Further reading

* * *


External links


EPB Company History


{{authority control Electric power companies of the United States Public utilities of the United States Internet service providers of the United States Cable television companies of the United States Broadband Companies based in Chattanooga, Tennessee Economy of the Southeastern United States Telecommunications companies of the United States Municipal electric utilities of the United States 1935 establishments in Tennessee