EFQM (the European Foundation for Quality Management) is a non-profit membership foundation established in 1989 in

Brussels Brussels, officially the Brussels-Capital Region, (All text and all but one graphic show the English name as Brussels-Capital Region.) is a Communities, regions and language areas of Belgium#Regions, region of Belgium comprising #Municipalit ...

, when CEOs of 67 European companies subscribed to the policy document and declared their commitments to EFQMs missions and values. EFQM works with over 50,000 organisations from across Europe and beyond, including organisations such as

BMW Bayerische Motoren Werke AG, trading as BMW Group (commonly abbreviated to BMW (), sometimes anglicised as Bavarian Motor Works), is a German multinational manufacturer of vehicles and motorcycles headquartered in Munich, Bavaria, Germany. Th ...

Robert Bosch Robert Bosch (23 September 1861 – 12 March 1942) was a German business magnate, engineer and inventor, founder of Bosch (company), Bosch. Biography Bosch was born in Langenau, Albeck, in the Swabia, Swabian Highlands near Ulm. He was one of t ...

Aramco Saudi Aramco ( ') or Aramco (formerly Arabian-American Oil Company), officially the Saudi Arabian Oil Company, is a majority state-owned petroleum and natural gas company that is the national oil company of Saudi Arabia. , it is the fourth- lar ...

Siemens Siemens AG ( ) is a German multinational technology conglomerate. It is focused on industrial automation, building automation, rail transport and health technology. Siemens is the largest engineering company in Europe, and holds the positi ...

and

Huawei Huawei Technologies Co., Ltd. ("Huawei" sometimes stylized as "HUAWEI"; ; zh, c=华为, p= ) is a Chinese multinational corporationtechnology company in Longgang, Shenzhen, Longgang, Shenzhen, Guangdong. Its main product lines include teleco ...

History

Members from many industries set up the Foundation to develop the EFQM Excellence Model. The framework was intended to be used to support the assessment of organisations in the European Quality Award in 1992. On 15 September 1988, 14 European business leaders met with the 8th President of the European Commission (1985-1995) Jacques Delors, and signed a

letter of intent A letter of intent (LOI or LoI, or Letter of Intent) is a document outlining the understanding between two or more parties which they intend to formalize in a legally binding agreement. The concept is similar to a heads of agreement, term she ...

to form a European Foundation. The 14 CEOs were:

Activities

EFQM provides training services and award schemes via their management framework, the EFQM Model.

The EFQM Model

The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results. The majority of such studies show a positive link. One tangentially related study was carried out by Vinod Singhal of the

Georgia Institute of Technology The Georgia Institute of Technology (commonly referred to as Georgia Tech, GT, and simply Tech or the Institute) is a public university, public research university and Institute of technology (United States), institute of technology in Atlanta, ...

and Kevin Hendricks of the

College of William and Mary The College of William & Mary (abbreviated as W&M) is a public research university in Williamsburg, Virginia, United States. Founded in 1693 under a royal charter issued by King William III and Queen Mary II, it is the second-oldest instit ...

. The EFQM Model, since 1989, aims to provide organisations from over 50,000 organisations with the skills to develop a culture of continuous improvement.

Application

The model is used by about 50,000 organisations across the world. In recent years, more countries have started implementing the Model, especially across the Middle East and South America.

The EFQM Global Award

The EFQM Global Award is run annually by EFQM. It is designed to recognize organizations that have achieved an "outstanding level of continuous improvement", based on assessment against The EFQM Model.

References

External links

{{DEFAULTSORT:Efqm 1988 establishments in Belgium Non-profit organisations based in Belgium Organizations established in 1988 Quality management