EBOX is a brand of Bell Canada headquartered in Longueuil, Quebec. EBOX offers a wide range of

high-speed Internet In telecommunications, broadband or high speed is the wide- bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Internet access. The transmission m ...

plans in

Ontario Ontario is the southernmost Provinces and territories of Canada, province of Canada. Located in Central Canada, Ontario is the Population of Canada by province and territory, country's most populous province. As of the 2021 Canadian census, it ...

and

Quebec Quebec is Canada's List of Canadian provinces and territories by area, largest province by area. Located in Central Canada, the province shares borders with the provinces of Ontario to the west, Newfoundland and Labrador to the northeast, ...

as well as

VoIP Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...

Digital Home Phone service. EBOX also provides

IPTV Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...

(Internet Protocol television).

History

Between 2007 and 2012 ''EBOX'', formerly known as Electronic Box, increased its net sales by 1,859%. Following a decision from the

CRTC The Canadian Radio-television and Telecommunications Commission (CRTC; ) is a public organization in Canada tasked with the mandate as a regulatory agency tribunal for various electronic communications, covering broadcasting and telecommunic ...

in 2011 favoring Canadian independent telecom service providers, Electronic Box was one of the first independent providers to offer Internet services at a reduced rate.. In 2016, Electronic Box simplified its name by rebranding to EBOX. In 2017, ''EBOX'' launched their largest advertising campaign in collaboration with the DentsuBos advertising agency which allowed them to grow their customer base to subscribers. In April 2018, ''EBOX'' launched their IPTV service. which enabled them to expand their customer base to subscribers. In 2019, ''EBOX'' was ranked 227 as a PROFIT 500 company which recognizes the top 500 Canadian companies which had the highest annual growth. In a surprise decision in May 2021, the

cancelled their wholesale tariff rate reductions that were proposed two years earlier in 2019. This had a devastating impact on many independent telecom providers such as EBOX who had already lowered their rates in anticipation of having the reduced access rates implemented retroactively. EBOX CEO Jean-Philippe Béïque subsequently criticised the CRTC's decision, which granted large telecom incumbent providers to charge what they would like to. In January 2022, EBOX announced a rate increase for all of their subscribers, which marked the first one 2015. However, the increase was reverted on February 10, 2022, before it was even fully implemented with no explanation provided. On February 24, 2022,

Bell A bell /ˈbɛl/ () is a directly struck idiophone percussion instrument. Most bells have the shape of a hollow cup that when struck vibrates in a single strong strike tone, with its sides forming an efficient resonator. The strike may be m ...

formally announced their acquisition of EBOX. EBOX co-founders Jean-Philippe Béique and Dominic Létourneau announced at the same time that they have resigned from EBOX and the company will continue to operate as an independent brand. Some of the reasons they provided for the sale was due to financial challenges caused by the CRTC's 2021 decision along with increased costs related to higher data usage caused by a much higher number of people working from home.

Services

EBOX offers their services as a third party provider by using the distribution networks of

Cablevision Cablevision Systems Corporation was an American cable television company with systems serving areas surrounding New York City. It was the fifth-largest cable provider and ninth-largest television provider in the United States. Throughout its ex ...

, Rogers,

Vidéotron Vidéotron is a Canadian integrated telecommunications company founded in 1964. It's active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Owned by Qu ...

and

Cogeco Cogeco Inc. is a Canadian telecommunications and media company. Its corporate offices are located at 1 Place Ville-Marie in Montreal, Quebec. The company is structured into three strategic business units (SBU); Cogeco Connexion, Breezeline (p ...

Internet

Internet services are offered either by

FTTH Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber opt ...

DSL Digital subscriber line (DSL; originally digital subscriber loop) is a family of technologies that are used to transmit digital data over telephone lines. In telecommunications marketing, the term DSL is widely understood to mean asymmetric di ...

cable Cable may refer to: Mechanical * Nautical cable, an assembly of three or more ropes woven against the weave of the ropes, rendering it virtually waterproof * Wire rope, a type of rope that consists of several strands of metal wire laid into a hel ...

, with download speeds between 5 and 1000 Mbit/s and data usage plans from 100 GB/month to unlimited and certain limited plans offer an unlimited off-peak data usage period for a nominal extra cost.

Phone

EBOX also has home or office phone service when combined with one of their Internet plans.

Television

The EBOX television service is offered on an

Android TV Android TV is an operating system that runs on smart TVs and related entertainment devices including soundbars, set-top boxes, and digital media players. Developed by Google, it is a closed-source Android distribution. Android TV features a u ...

based platform. The service uses a

Sagem SAGEM (, translated as "Company of General Applications of Electricity and Mechanics") was a French company involved in defense electronics, consumer electronics, and communication systems. Founded in 1924, SAGEM initially specialised in mechani ...

com's set top box (STB) made for EBOX which allows access to

Google Play Store Google Play, also known as the Google Play Store, Play Store, or sometimes the Android Store (and was formerly Android Market), is a digital distribution service operated and developed by Google. It serves as the official app store for certifie ...

and includes

Chromecast Chromecast is a discontinued line of digital media players developed by Google. The devices, designed as small dongles, can play Internet-streaming media, streamed audio-visual content on a high-definition television or home audio system. The u ...

functionality. During 2019, support for non STB devices was added including Sony Bravia Android TV,

Nvidia Shield Nvidia Corporation ( ) is an American multinational corporation and technology company headquartered in Santa Clara, California, and incorporated in Delaware. Founded in 1993 by Jensen Huang (president and CEO), Chris Malachowsky, and Curtis ...

(2017, 2019 and Pro),

Xiaomi Xiaomi (; ) is a Chinese multinational corporation and technology company headquartered in Beijing, China. It is best known for consumer electronics software electric vehicles. It is the second-largest manufacturer of smartphones in the worl ...

MiBox 4S and

Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...

FireTV (2nd generation or higher including TV's with FireTV built-in). In 2020, a cloud PVR service was launched which allows subscribers to make recordings without requiring a local hard disk unit and a second set top box (STB), made by Technicolor for EBOX, was introduced.

CNOC member

EBOX was a member of CNOC ( Canadian Network Operators Consortium) until 2022 when they were no longer an eligible independent telecom provider following their acquisition by

EBOX campus

In 2016, EBOX announced a 7.5 million dollar investment. for the installation of Campus EBOX, a workplace for 150 of their employees.

References

External links

* {{Canadian ISP Telecommunications companies of Canada Internet service providers of Canada Telecommunications companies established in 1997 Internet technology companies of Canada