Document management

A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is recorded. The term has some overlap with the concepts of content management systems. It is often viewed as a component of enterprise content management (ECM) systems and related to digital asset management, document imaging, workflow systems and records management systems.

History

While many electronic document management systems store documents in their native file format (Microsoft Word or Excel, PDF), some web-based document management systems are beginning to store content in the form of HTML. These HTML-based document management systems can act as publishing systems or policy management systems. Content is captured either by using browser based editors or the importing and conversion of not HTML content. Storing documents as HTML enables a simpler full-text workflow as most search engines deal with HTML natively. DMS without an HTML storage format is required to extract the text from the proprietary format making the full text search workflow slightly more complicated.

Search capabilities including boolean queries, cluster analysis, and stemming have become critical components of DMS as users have grown used to internet searching and spend less time organizing their content.

Components

Document management systems commonly provide storage, versioning, metadata, security, as well as indexing and retrieval capabilities. Here is a description of these components:

Standardization

Many industry associations publish their own lists of particular document control standards that are used in their particular field. Following is a list of some of the relevant ISO documents. Divisions ICS 01.140.10 and 01.140.20. The ISO has also published a series of standards regarding the technical documentation, covered by the division of 01.110.

ISO 2709
Information and documentation – Format for information exchange

ISO 15836
Information and documentation – The Dublin Core metadata element set

ISO 15489
Information and documentation – Records management


Information and documentation – A reference ontology for the interchange of cultural heritage information

ISO 23950
Information and documentation – Information retrieval ( Z39.50) – Application service definition and protocol specification

ISO 10244
Document management – Business process baselining and analysis

ISO 32000
Document management – Portable document format

ISO/IEC 27001
Information security, cybersecurity and privacy protection — Information security management systems

Document control

Government regulations typically require that companies working in certain industries control their documents. A Document Controller is responsible to control these documents strictly. These industries include accounting (for example: 8th EU Directive, Sarbanes–Oxley Act), food safety (for example the Food Safety Modernization Act in the US), ISO (mentioned above), medical device manufacturing ( FDA), manufacture of blood, human cells, and tissue products (FDA), healthcare ('' JCAHO''), and information technology ('' ITIL'').
Some industries work under stricter document control requirements due to the type of information they retain for privacy, warranty, or other highly regulated purposes. Examples include protected health information (PHI) as required by HIPAA or construction project documents required for warranty periods. An information systems strategy plan (ISSP) can shape organisational information systems over medium to long-term periods.

Documents stored in a document management system—such as procedures, work instructions, and policy statements—provide evidence of documents under control. Failing to comply can cause fines, the loss of business, or damage to a business's reputation.

Document control includes:
* reviewing and approving documents prior to release
* ensuring changes and revisions are clearly identified
* ensuring that relevant versions of applicable documents are available at their "points of use"
* ensuring that documents remain legible and identifiable
* ensuring that external documents (such as customer-supplied documents or supplier manuals) are identified and controlled
* preventing “unintended” use of obsolete documents

These document control requirements form part of an organisation's compliance costs alongside related functions such as a data protection officer and internal audit.

Integrated DM

Integrated document management comprises the technologies, tools, and methods used to capture, manage, store, preserve, deliver and dispose of 'documents' across an enterprise. In this context 'documents' are any of a myriad of information assets including images, office documents, graphics, and drawings as well as the new electronic objects such as Web pages, email, instant messages, and video.

Document management software

Paper documents have long been used in storing information. However, paper can be costly and, if used excessively, wasteful. Document management software is not simply a tool but it lets a user manage access, track and edit information stored. Document management software is an electronic cabinet that can be used to organize all paper and digital files. The software helps the businesses to combine paper to digital files and store it into a single hub after it is scanned and digital formats get imported. One of the most important benefits of digital document management is a “fail-safe” environment for safeguarding all documents and data. In the heavy construction industry specifically, document management software allows team members to securely view and upload documents for projects they are assigned to from anywhere and at any time to help streamline day-to-day operations.

See also

* Construction collaboration technology
* Customer communications management
* Data proliferation
* Document automation
* Documentation
* Enterprise content management
* Information repository
* Information science
* Knowledge base
* Knowledge management
* Library science
* Product data management
* Revision control
* Snippet management
* Taxonomy (general)
* Technical data management system
* Technical documentation

References

External links

{{Authority control

Records management technology