Digital Identity In Australia
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In Australia, there are three main forms of digital identity: * Online identity providers such as myID and
Australia Post Australia Post, formally the Australian Postal Corporation and also known as AusPost, is an Australian Government-State-owned enterprise, owned corporation that provides postal services throughout Australia. Australia Post's head office is loca ...
's Digital iD * Services Australia's single sign-on portal myGov * Digital versions of physical credentials or identity documents such as a
Driver's License A driver's license, driving licence, or driving permit is a legal authorization, or the official document confirming such an authorization, for a specific individual to operate one or more types of motorized vehicles—such as motorcycles, ca ...
or a Medicare card


Digital identity providers


myID

myID is a digital identity provider run by the
Australian Government The Australian Government, also known as the Commonwealth Government or simply as the federal government, is the national executive government of Australia, a federal parliamentary constitutional monarchy. The executive consists of the pr ...
. myID allows users to verify their identity with government or non-government online services without having to provide their identity documents directly. The process for logging into a website that supports myID is as follows: # The user selects "Continue with Digital Identity" and enters their email # The user enters the code generated by the myID mobile app # If the code is correct, the user will be successfully authenticated to the website As of January 2025 myID supports logging into 76 different online services.


Australia Post Digital iD

''Digital iD'' by
Australia Post Australia Post, formally the Australian Postal Corporation and also known as AusPost, is an Australian Government-State-owned enterprise, owned corporation that provides postal services throughout Australia. Australia Post's head office is loca ...
is a smart phone based app that allows users to create and validate their ID against the Australian Government Document Verification Service (DVS) and then use it as a primary ID system online and in person. Users can use their Passports, Driver's Licenses or Medicare Card to assert and confirm ID online. A photo is taken, and head movement is detected to ensure the holder is real and their face matches. Your passport can be scanned using the phone's
near-field communication Near-field communication (NFC) is a set of communication protocols that enables communication between two electronic devices over a distance of or less. NFC offers a low-speed connection through a simple setup that can be used for the boots ...
(NFC) reader and used to assert
biometrics Biometrics are body measurements and calculations related to human characteristics and features. Biometric authentication (or realistic authentication) is used in computer science as a form of identification and access control. It is also used t ...
. The user's image with dynamic security features, and an updating QR code are then displayed to people to verify the ID. The date of birth and full name are displayed on the app. Australia Post claims it is acceptable for use to validate the holder's identity. It can be used instead of KeyPass for holders 18 years and older. The Digital iD website states that it is used by over 50 government and private organisations across a variety of industries and sectors. Launched in 2016, questions were raised as to longevity of the offering after the founder quit, however, continued investment from Australia Post has seen Digital iD become the first industry provider accredited under the federal government’s Trusted Digital Identity Framework (TDIF). Usage of Digital iD is growing, and Keypass in Digital iD is now accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT).


myGov

''myGov'' is a single sign-on service provided by the
Australian Government The Australian Government, also known as the Commonwealth Government or simply as the federal government, is the national executive government of Australia, a federal parliamentary constitutional monarchy. The executive consists of the pr ...
that allows users to link together accounts with other government departments under the one account. It is primarily used for federal government services, however as of January 2025 some state government services have joined the service. In order for a myGov account to be used with participating services the user must verify their identity using myID. Some services supported by myGov include: * Centrelink * Medicare *
Australian Taxation Office The Australian Taxation Office (ATO) is an Australian statutory agency and the principal revenue collection body for the Australian Government. The ATO has responsibility for administering the Taxation in Australia, Australian federal taxation ...
* Child Support * Victorian Housing Register * My Health Record *
National Disability Insurance Scheme The National Disability Insurance Scheme (NDIS) is a scheme of the Australian Government that funds reasonable and necessary supports associated with significant and permanent disability for people under 65 years old. The scheme was first int ...
* My Aged Care * Department of Veterans Affairs * Workforce Australia myGov also integrates with
Australia Post Australia Post, formally the Australian Postal Corporation and also known as AusPost, is an Australian Government-State-owned enterprise, owned corporation that provides postal services throughout Australia. Australia Post's head office is loca ...
MyPost Digital Mailbox to facilitate secure electronic document delivery, as most government departments avoid the use of e-mail to directly deliver private documents.


Digital credentials

Some
states and territories of Australia The states and territories are the national subdivisions and second level of government of Australia. The states are partially sovereignty, sovereign, administrative divisions that are autonomous administrative division, self-governing polity, ...
offer the ability for their residents to add a digital credential onto mobile phones for pre-existing licenses or identity cards. Digital credentials issued by state or territory governments are considered legal documents in Australia. A digital Medicare card is also offered by the federal government through both the myGov and the Express Plus Medicare app.


Digital identity verification services

Identity and associated information can be verified a number of ways: * The Australian Attorney-General's Department provides a Document Verification Service (DVS) that allows for validation of some licences. * The Australian Attorney-General's Department also provides a bio-metric face verification service *Visas, identity, and right to work status can be checked online through the
Department of Immigration and Border Protection The Department of Immigration and Border Protection (DIBP) was a department of the Government of Australia that was responsible for immigration, citizenship and border control (including visa issuance). It has now been subsumed into the Depar ...
's Visa Entitlement Verification Online (VEVO) service. * Some States and territories allow for driver's licences, photo cards and certificates to be validated online e.g. NSW and Victoria. * Electoral enrollment can be verified electronically, and may help to verify an identity. * Private companies offer aggregated online identity checking services e.g. Vix Verify and
Equifax Equifax Inc. is an American multinational consumer credit reporting agency headquartered in Atlanta, Atlanta, Georgia and is one of the three largest consumer credit reporting agency, consumer credit reporting agencies, along with Experian and T ...
* In addition, certain aspects of individuals can be verified digitally – online, such as: ** Working With Children Check to ensure that an individual has cleared the necessary background checks to allow them to work with children. To apply for a check the applicant must physically attend an agency, however the employer can verify the check online, for the duration of employment. **
Australian Criminal Intelligence Commission The Australian Criminal Intelligence Commission (ACIC) is a law enforcement agency established by the Australian federal government on 1 July 2016, following the merger of the Australian Crime Commission (ACC) and CrimTrac. It has specialist i ...
ACIC allows organisations to provide National Police History Check certificates on ACIC's behalf. Some of these can be obtained online (such as Veritas), and later verified online. ** Some institutions allow the online verification of education qualifications.


See also

*
Identity documents of Australia Australia does not have a national identity card. Various Identity documents of Australia may be used or required to prove a person's identity instead of a national identity card, whether for government or commercial purposes such as: * Internati ...


References


External links


myGov Australian Government login

Service NSW Home page

MyPost Digital Mailbox - Australia Post

DVS - Australian Government Document Verification Service
{{Australian Identity Documents Identity documents of Australia E-government in Australia