PT Digital Aplikasi Solusi, traded as Digiserve (formerly known as PT Teltranet Aplikasi Solusi or Telkomtelstra), is a

telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...

s company based in

Jakarta Jakarta (; , Betawi language, Betawi: ''Jakartè''), officially the Special Capital Region of Jakarta (; ''DKI Jakarta'') and formerly known as Batavia, Dutch East Indies, Batavia until 1949, is the capital and largest city of Indonesia and ...

, Indonesia. It was formed as a joint venture between

Telkom Indonesia PT Telekomunikasi Indonesia (Persero) Tbk () officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational corporation, multinational telecommunications Conglomerate (company), conglom ...

, the nation's largest

fixed-line A landline is a physical telephone connection that uses metal wires or optical fiber from the subscriber's premises to the network, allowing multiple phones to operate simultaneously on the same phone number. It is also referred to as plain old ...

operator, and Australian telecommunications company,

Telstra Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets related products and services. It is a member of the S&P/ASX 20 stock index, and is Australia's largest telecomm ...

. Digiserve offers managed network services, WAN optimisation, managed

cloud services Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to ISO. Essential characteristics ...

software as a service Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike o ...

, infrastructure as a service, platform as a service, unified communication and collaboration services, managed

security services Security Service or security service may refer to: Government * Security agency, a nation's institution for intelligence gathering * List of security agencies (MI5, NSA, KGB, etc.) * (SD), Nazi German agency which translates as "Security Servi ...

, and

professional services Professional services are occupations in the service sector requiring special training in liberal arts and pure sciences education or professional development education. Some professional services, such as architects, accountants, engineers, d ...

. The

joint venture A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...

was formed in October 2014, and has over 100 employees.

History

The birth of Digiserve (then known as telkomtelstra) came from an initial meeting and MOU between two companies,

and Telstra, an Australian company. The joint venture agreement was finalized between the two companies’ parents on 29 August 2014. The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia,

South-East Asia Southeast Asia is the geographical southeastern region of Asia, consisting of the regions that are situated south of China, east of the Indian subcontinent, and northwest of the Australian mainland, which is part of Oceania. Southeast Asia i ...

’s largest economy. PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by the

Minister of Justice A justice ministry, ministry of justice, or department of justice, is a ministry or other government agency in charge of the administration of justice. The ministry or department is often headed by a minister of justice (minister for justice in a ...

of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated 27 October 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC. On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.

Services Provided

Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country. As of today, the services they offer include: Managed Network Services – Digiserve provides management services for the communication networks of both multinational and domestic companies. Managed Cloud Services - Digiserve offers on-demand services to companies via the

internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...

from cloud systems as opposed to on-premises servers. Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services. Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel. Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks. Professional Services - Consultation services including project management and assessment.

Awards

* Innovation in Events, Silver Stevie Winner, 2016

References

External links

*
telkomtelstra Launch Highlights
{{Telkom Indonesia Telecommunications companies of Indonesia Telecommunications companies established in 2014 Companies based in Jakarta Indonesian companies established in 2014 Telkom Indonesia Former joint ventures