Dialogic Group, Inc., formerly Dialogic Corporation, was an American multinational

technology company A technology company (or tech company) is a company that focuses primarily on the manufacturing, support, research and development of—most commonly computing, telecommunication and consumer electronics–based—technology-intensive products and ...

headquartered in Parsippany, New Jersey,

United States The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...

. Prior to its acquisition by Enghouse Systems of Ontario in 2020, it had operations in over 25 countries. Dialogic provided a cloud-optimized communications technology for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers.

History

Dialogic was founded in 1983 in Parsippany, New Jersey by three engineers, Nicholas Zwick and James Shinn, both of whom had worked for Advanced Micro Devices, and Kenneth Burkhardt, formerly with Unisys. In 1999, at the height of the dot-com era, the company was acquired by Intel for $780 million and was run as the Media & Signaling Division. In October 2006, Eicon bought the Media & Signaling Division of

Intel Intel Corporation is an American multinational corporation and technology company headquartered in Santa Clara, California, and Delaware General Corporation Law, incorporated in Delaware. Intel designs, manufactures, and sells computer compo ...

and then changed its name back to Dialogic. Since the formation of the new Dialogic, other competitors in the same industry have been acquired and merged into the company, including NMS Communications and Cantata. The latter was itself a collection of companies including Brooktrout, Inc., and the Excel Switching Corporation. In May 2010, Dialogic announced a merger with San Jose, California-based Veraz Networks, a company specializing in softswitch and compression technology. The resulting company would retain the name Dialogic. That same year, Dialogic moved its headquarters to

Milpitas, California Milpitas (Spanish for or little cornfields) is a city in Santa Clara County, California, part of Silicon Valley and the broader San Francisco Bay Area. Located on the eastern shore of San Francisco Bay, it is bordered by San Jose, California, S ...

. On November 24, 2014, Dialogic was acquired by Novacap TMT IV, L.P., a Canadian private equity firm. They moved the headquarters back to Parsippany, New Jersey. On February 9, 2016, Dialogic Corp announced the completed acquisition of Apex Communications, a supplier of global real-time communications applications for service providers and enterprise networks. The company launched an application development practice for networked, premises and cloud-based applications. The line of applications include WebRTC, unified communications, IVR, on-demand voicemail and cloud-based PBX. On January 9, 2018, Sangoma Technologies Corporation acquired all key assets of the Converged Communication Division (CCD) from Dialogic Corporation. By divesting its CCD hardware business, Dialogic became a software-centric company. The remaining company, under the name Dialogic Group, was acquired on January 2, 2020, by Enghouse Systems Ltd of Markham, Ontario.

Products

Dialogic designs, sells and supports

real-time communication Real-time communication (RTC) is a category of software protocols and communication hardware media that gives real-time guarantees, which is necessary to support real-time guarantees of real-time computing. Real-time communication Protocols (comp ...

s media,

applications Application may refer to: Mathematics and computing * Application software, computer software designed to help the user to perform specific tasks ** Application layer, an abstraction layer that specifies protocols and interface methods used in a ...

, and infrastructure services to

communications service provider A telecommunications company is a kind of electronic communications service provider, more precisely a telecommunications service provider (TSP), that provides telecommunications services such as telephony and data communications access. Many t ...

s, enterprises, and developers. Its products include

media server A media server is a computer appliance or an application software that stores digital media (video, audio or images) and makes it available over a network. Media servers range from servers that provide video on demand to smaller personal compu ...

s, gateways and boards; load balancers, communications applications,

softswitch A softswitch (''software switch'') is a call-switching node in a telecommunications network, based not on the specialized switching hardware of the traditional telephone exchange, but implemented in software running on a general-purpose computing ...

es, diameter signaling controllers,

session border controller A session border controller (SBC) is a network element deployed to protect SIP based voice over Internet Protocol (VoIP) networks. Early deployments of SBCs were focused on the borders between two service provider networks in a peering environme ...

s, signaling stacks and software, fax boards and FoIP software, and bandwidth optimization services.

References

{{reflist, 2 2020 mergers and acquisitions American companies established in 1983 American companies disestablished in 2020 Software companies based in New Jersey Telecommunications companies of the United States VoIP companies of the United States Privately held companies of the United States Telecommunications equipment vendors Software companies of Canada Telecommunications companies of Canada Privately held companies of Canada Parsippany-Troy Hills, New Jersey Companies based in Morris County, New Jersey Defunct computer companies of the United States Defunct computer hardware companies Defunct software companies of the United States