In
telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...
, the demarcation point is the point at which the
public switched telephone network
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony. The PSTN consists o ...
ends and connects with the customer's
on-premises wiring
On-premises wiring (customer premises wiring) is customer-owned transmission or distribution lines. The transmission lines may be metallic (copper) or optical fiber, and may be installed within or between buildings.
Premises wiring may consis ...
. It is the dividing line which determines who is responsible for installation and maintenance of wiring and equipment—customer/subscriber, or
telephone company
A telecommunications company is a kind of electronic communications service provider, more precisely a telecommunications service provider (TSP), that provides telecommunications services such as telephony and data communications access. Many t ...
/provider. The demarcation point varies between countries and has changed over time.
''Demarcation point'' is sometimes abbreviated as demarc, DMARC, or similar. The term MPOE (minimum or main point of entry) is synonymous, with the added implication that it occurs as soon as possible upon entering the customer premises. A
network interface device often serves as the demarcation point.
History
Prior to
Federal Communications Commission
The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, internet, wi-fi, satellite, and cable across the United States. The FCC maintains j ...
(FCC) regulations separating the ownership of customer premises telecommunication equipment from the telephone network, there was no need for a public standard governing the interconnection of customer premises equipment (CPE) to the United States' telephone network, since both the devices and the “local loop” wiring to the central office were owned and maintained by the local telephone company.
Concurrent with the transfer of existing "embedded" CPE to the customer (customers could buy new telephones at retail or could continue to lease their existing equipment from the company), it was necessary to provide a standardized way to connect equipment, and also provide a way to test the phone company's service separately from the customer's equipment.
The ability of customers to buy and maintain their CPE and attach it to the network was stimulated by lawsuits by equipment manufacturers, such as the
Hush-a-Phone v. FCC suit. Additionally, computer companies’ ability to offer enhanced services to customers was likewise constrained by the telephone companies’ control of all devices connected to the network. As the Bell telephone companies were themselves restricted from offering such enhanced services, there was little momentum to advance the state of the art.
The newly developed equipment-network separation was codified in Part 68 of the Code of Federal Regulations in the United States and later in comparable regulatory standards in other countries.
The physical and electrical interconnection is called the demarcation point, or Demarc, which includes one or more customer-accessible jack interfaces; previously, the interface was typically hard-wired and often in a telephone company-owned locked enclosure.
The premises-vs.-network separation in the United States, insofar as it affected the former
Bell System
The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the AT&T Corporation, American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America fo ...
, was independent of AT&T's divestiture of the local telephone companies on January 1, 1984. However, CPE interconnection and
Bell System divestiture were part of a larger restructuring of the domestic telecommunications industry which took place during the 1980s and are commonly, if inaccurately, seen as one event. The historical Bell System domination of the United States telecommunications industry was also the de facto standard for other telephone companies such as
GTE
GTE Corporation, formerly General Telephone & Electronics Corporation (1955–1982), was the largest independent telephone company in the United States during the days of the Bell System. The company operated from 1926, with roots tracing furth ...
and other “independent” telephone companies.
Equipment
Canada
The demarcation point varies from building type and service level. In its simplest form, the demarcation point is a
junction block where
telephone extensions join to connect to the network. This junction block usually includes a
lightning arrester (which requires a wire to
ground). In multi-line installations such as businesses or apartment buildings, the demarcation point may be a
punch down block. In most places this hardware existed before deregulation.
United States
In the United States, the modern demarcation point is a device defined by
FCC rules (47 C.F.R. Part 68) to allow safe connection of third-party telephone
customer-premises equipment
In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation p ...
and wiring to the
Public Switched Telephone Network
The public switched telephone network (PSTN) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony. The PSTN consists o ...
(PSTN).
The modern demarcation point is the
network interface device (NID) or intelligent network interface device (INID) also known as a "smartjack". The NID is the telco's property. The NID may be outdoors (typically, mounted on the building exterior in a weatherproof box) or indoors.
The NID is usually placed for easy access by a technician. It also contains a lightning arrestor,
fuse and test circuitry which allows the carrier to remotely test whether a wiring fault lies in the customer premises or in the carrier wiring, without requiring a technician at the premises. The demarcation point has a user accessible
RJ-11 jack (a "test jack" or "demarcation jack"), which is connected directly to the telephone network, and a small loop of telephone cord connecting to the jack by a
modular connector.
When the loop is disconnected, the
on-premises wiring
On-premises wiring (customer premises wiring) is customer-owned transmission or distribution lines. The transmission lines may be metallic (copper) or optical fiber, and may be installed within or between buildings.
Premises wiring may consis ...
is isolated from the telephone network and the customer may directly connect a telephone to the network via the jack to assist in determining the location of a wiring fault. In most cases, everything from the
central office to and including the demarcation point is owned by the carrier and everything past it is owned by the property owner.
As the local loop becomes upgraded, with
fiber optic
An optical fiber, or optical fibre, is a flexible glass or plastic fiber that can transmit light from one end to the other. Such fibers find wide usage in fiber-optic communications, where they permit transmission over longer distances and at ...
and
coaxial cable
Coaxial cable, or coax (pronounced ), is a type of electrical cable consisting of an inner Electrical conductor, conductor surrounded by a concentric conducting Electromagnetic shielding, shield, with the two separated by a dielectric (Insulat ...
technologies sometimes replacing the original
unshielded twisted pair
Twisted pair cabling is a type of communications cable in which two conductors of a single Electronic circuit, circuit are twisted together for the purposes of improving electromagnetic compatibility. Compared to a Single-ended signaling, sin ...
to the premises, the demarcation point has grown to incorporate the equipment necessary to interface the original premises
POTS wiring and equipment to the new communication channel.
Demarcation points on houses built prior to the
Bell System divestiture usually do not contain a test jack. They only contained a spark-gap surge protector, a
grounding post and mount point to connect a single telephone line. The second wire pair was usually left unconnected and were kept as a spare pair in case the first pair was damaged.
DEMARCs that handle both telephony and IT fiber optic internet lines often do not look like the ones pictured above. In many places several customers share one central DEMARC for a commercial or strip mall setting. Usually a DEMARC will be located indoors if it is serving more than a single customer. This may impede access. Outdoor ones provide easier access, without disturbing other tenants, but call for weatherproofing and punching through a wall for each new addition of wires and service.
Typically indoor DEMARC's will be easily identified by a
patch panel of telephone wires on the wall next to a series of boxes with
RJ48 jacks for
T-1 lines. Each business or individual customer can expect their own separate box for internet access T-1 lines.
Demarcation point extension

A demarcation point extension, or demarc extension is the transmission path originating from the interface of the access provider's side of a demarcation point within a premises and ending at the termination point prior to the interface of the edge
Customer Premises Equipment (CPE). This may include in-segment equipment, media converters and patch cords as required to complete the circuit's transmission path to the edge CPE. A demarc extension is more correctly termed "Service Interface Extension", and may also be referred to as inside wiring, extended demarc, circuit extension, CPE cabling, riser cabling or DMARC extension.
A demarc extension became an important factor to consider in a building's telecommunications infrastructure after the 1984
deregulation of AT&T as well as the supplemental FCC rulings of 1991,
1996
1996 was designated as:
* International Year for the Eradication of Poverty
Events January
* January 8 – A Zairean cargo plane crashes into a crowded market in the center of the capital city of the Democratic Republic of the Congo ...
and 1997. Preceding these rulings, the Bell System Companies held a monopoly and did not allow an
interconnection
In telecommunications, interconnection is the physical linking of a carrier's network with equipment or facilities not belonging to that network. The term may refer to a connection between a carrier's facilities and the equipment belonging to its ...
with third party equipment. The
incumbent local exchange carrier
An incumbent local exchange carrier (ILEC) is a local telephone company which held the regional monopoly on landline service before the market was opened to competitive local exchange carriers, or the corporate successor of such a firm, in the Un ...
s (ILEC) and other local access providers are now mandated by federal law to provide a point where the operational control or ownership changes. This separation between the local access provider and the end user/subscriber is called the demarcation point within a facility (typically a short distance from the minimum point of entry). This then becomes the responsibility of the end user to extend their service to the CPE location within a facility to provide connectivity for service, requiring a service interface extension, or otherwise called a demarc extension.
United Kingdom

In the United Kingdom, the demarcation point occurs on the LJU master socket, whose wiring is partly owned by the customer, partly owned by the phone company. Other secondary sockets are the customer's property. Newer NTE-5 master phone sockets have a removable front panel: the front panel and its wiring is the customer's, while the rear wiring is Openreach's.
The removable panel allows separation of these two parts and independent maintenance, and access to a test socket to determine whether line faults are in the customer's wiring or Openreach's (formerly BT's) external network.
See also
*
66 block
*
110 block
*
Carterfone
The Carterfone is a device invented by Thomas Carter. It connects a two-way radio system to the telephone system, allowing someone on the radio to talk to someone on the phone. This makes it a direct predecessor to today's autopatch. The conne ...
*
Customer-premises equipment
In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation p ...
* ''
Hush-A-Phone Corp. v. United States''
*
Interconnection
In telecommunications, interconnection is the physical linking of a carrier's network with equipment or facilities not belonging to that network. The term may refer to a connection between a carrier's facilities and the equipment belonging to its ...
*
Main distribution frame
*
Network interface device
*
On-premises wiring
On-premises wiring (customer premises wiring) is customer-owned transmission or distribution lines. The transmission lines may be metallic (copper) or optical fiber, and may be installed within or between buildings.
Premises wiring may consis ...
*
Point of appearance
*
Service termination point
References
External links
Demarc extension terminologyTelecommunications Act of 1996
{{Room
Local loop
Telephony equipment