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MH Sub I, LLC
d/b/a A trade name, trading name, or business name is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is fictitious business name. Registering the fictitious name with ...
Internet Brands is a digital media, marketing services, and software company based in
El Segundo, California El Segundo ( , ; ) is a city in Los Angeles County, California, United States. Located on Santa Monica Bay, it was incorporated on January 18, 1917, and is part of the South Bay Cities Council of Governments. The population was 17,272 as of t ...
, United States, that operates online
media Media may refer to: Communication * Means of communication, tools and channels used to deliver information or data ** Advertising media, various media, content, buying and placement for advertising ** Interactive media, media that is inter ...
,
community A community is a social unit (a group of people) with a shared socially-significant characteristic, such as place, set of norms, culture, religion, values, customs, or identity. Communities may share a sense of place situated in a given g ...
,
e-commerce E-commerce (electronic commerce) refers to commercial activities including the electronic buying or selling products and services which are conducted on online platforms or over the Internet. E-commerce draws on technologies such as mobile co ...
, and
SaaS Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike oth ...
businesses in vertical markets. Its largest businesses are in online health and legal services. The company's website indicates that it employs more than 7,000 people globally.


Businesses


WebMD and Medscape

The company acquired its largest businesses,
WebMD WebMD is an American corporation which publishes online news and information about human health and well-being. The WebMD website also includes information about drugs and is an important healthcare information website and the most popular cons ...
and
Medscape Medscape is a website providing access to medical information for clinicians and medical scientists; the organization also provides continuing education for physicians and other health professionals. It references medical journal articles, Con ...
, in a $2.8 billion transaction in 2017. In 2018, WebMD acquired Frontline Communications and Jobson. In 2019, WebMD acquired Aptus Health from Merck. In 2020, WebMD acquired: StayWell and Krames, also from Merck; and Germany-based Coliquio. In 2021, WebMD acquired
ADDitude ''ADDitude'' magazine is a quarterly consumer publication about attention deficit hyperactivity disorder (ADHD or ADD) owned and operated by WebMD, LLC in New York, NY. It contains feature and service articles about ADD, ADHD and comorbid conditio ...
and the Wellness Network. In 2022, WebMD acquired Mercury Health Care, a spinout of Healthgrades. Also in 2022, WebMD acquired Jim.fr, a medical news and information website for physicians based in France. In 2023, Internet Brands acquired Limeade, a digital health and wellness platform, as well as Grupo Saned, a health and medical information services company in Spain. In 2024, WebMD acquired the operating assets of
Healthwise Healthwise is a non-profit company founded in 1975 that develops health content and patient education for the health insurance companies, care management companies, hospitals, and consumer health web sites. History Healthwise was founded in Boise ...
, a provider of patient health education materials.


Legal Division

The company's legal division serves consumers and attorneys and includes
FindLaw FindLaw is a business of Internet Brands that provides online legal information in the form of state laws, case law and codes, legal blogs and articles, a lawyer directory, DIY legal services and products, and other legal resources. The compa ...
,
Avvo Avvo.com is an American online marketplace for legal services, that provides lawyer referrals and access to a database of legal information consisting primarily of previously answered questions. Lawyer profiles may include client reviews, discipl ...
, Martindale Hubbell, and Nolo. Its services and platforms for attorneys were collectively rebranded Martindale-Avvo in 2018. The company's Martindale Hubbell ownership originated in 2013 as a Joint Venture with
LexisNexis LexisNexis is an American data analytics company headquartered in New York, New York. Its products are various databases that are accessed through online portals, including portals for computer-assisted legal research (CALR), newspaper searc ...
, though the Martindale business traces its roots to 1868.


Pulsepoint

The company acquired Pulsepoint, a programmatic online ad tech company, in 2021.


Dental Division

Internet Brands and
Henry Schein Henry Schein, Inc. is an American distributor of health care products and services with a presence in 33 countries. Ethisphere Institute, Ethisphere named Henry Schein as one of the 2024 ''World's Most Ethical Companies'' for the 13th consecutive ...
formed a joint venture in 2018, called Henry Schein One (HS1), contributing the dental software and internet businesses of both companies. In 2019, HS1 acquired Lighthouse 360. In 2020, HS1 acquired
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
-based Dentally. In 2021, HS1 acquired Jarvis Analytics.


Consumer Internet division

As of its 2009 public filings, the consumer internet division owned and operated more than 95 websites in seven categories and attracted more than 62 million
unique visitors A unique user is a term in web analytics that refers to data of a Pageview of a unique IP, whose presence is only counted once, regardless of the number of pages they visit. This definition does not count repeat or returning users for a standard pe ...
per month, with 97% of the audience originating from organic, non-paid sources. The company's strategy is to focus on specific target audiences that tend to be attractive to advertisers. In 2016, the company acquired
Fodor's Fodor's is a producer of English-language travel guides and online tourism information. It was founded by Hungarian Eugene Fodor, who created his first travel guide, ''1936...on the Continent'', with the intention of improving upon the directo ...
travel, which was joined with other travel properties such as
Wikitravel Wikitravel is a web-based collaborative travel guide based on the wiki format and owned by Internet Brands. It was most active from 2003 through 2012, when most of its editing community left and brought their contributions to the nonprofit Wik ...
and
FlyerTalk FlyerTalk (stylized in lowercase) is an Internet forum for discussion of airline frequent-flyer programs, hotel loyalty programs and other issues related to travel. The site was founded in 1998 by Randy Petersen and was acquired by Internet B ...
. On December 1, 2010, Internet Brands acquired AllLaw.com and AttorneyLocate.com, both founded by Arvind A. Raichur. In 2007, the company acquired Corvette Forum and in 2004, a Chevy Corvette enthusiast site. SEC filings indicate that approximately 70% of the company's revenues are derived from advertising from more than 40,000 accounts—most of them
small and medium enterprises Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by many national agencies and international organizat ...
. The company's portfolio of websites include many with
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
features:
social network service A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests ...
s,
user generated content User-generated content (UGC), alternatively known as user-created content (UCC), emerged from the rise of web services which allow a system's users to create content, such as images, videos, audio, text, testimonials, and software (e.g. video ...
,
blogs A blog (a Clipping (morphology), truncation of "weblog") is an informational website consisting of discrete, often informal diary-style text entries also known as posts. Posts are typically displayed in Reverse chronology, reverse chronologic ...
,
wikis A wiki ( ) is a form of hypertext publication on the internet which is collaboratively edited and managed by its audience directly through a web browser. A typical wiki contains multiple pages that can either be edited by the public or l ...
, and internet forums.


History

The company was founded in 1998 as CarsDirect.com, launched from the
business incubator A business incubator is an organization that helps startup companies and individual entrepreneurs to develop their businesses by providing a fullscale range of services, starting with management training and office space, and ending with venture ...
Idealab. The company invented a consumer-advocacy approach to selling
cars A car, or an automobile, is a motor vehicle with wheels. Most definitions of cars state that they run primarily on roads, seat one to eight people, have four wheels, and mainly transport people rather than cargo. There are around one billio ...
"haggle-free" online, an approach it continues to employ. In 2000,
Roger Penske Roger Searle Penske (born February 20, 1937), also known as "the Captain", is an American auto racing team owner, businessman, and former professional driver. Penske is the owner of Team Penske, the Indianapolis Motor Speedway, IndyCar, and ...
invested in the company and joined the Board of Directors. That same year, the company was the title sponsor of the 2000 CarsDirect.com 400, an event in the
NASCAR Winston Cup Series The NASCAR Cup Series is the top racing series of the NASCAR, National Association for Stock Car Auto Racing (NASCAR), the most prestigious stock car racing series in the United States. The series began in 1949 as the Strictly Stock Division, ...
, to bring attention to online car buying. In 2002, ''
Time Magazine ''Time'' (stylized in all caps as ''TIME'') is an American news magazine based in New York City. It was published weekly for nearly a century. Starting in March 2020, it transitioned to every other week. It was first published in New York Cit ...
'' voted the site one of the 50 best in the world. The company changed its name to Internet Brands in 2005. The company's
IPO An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
was in November 2007 on the NASDAQ exchange. INET was added to the NASDAQ Internet Index on March 22, 2010. Internet Brands agreed to be acquired for $640 million by the
private equity firm A private equity firm or private equity company (often described as a financial sponsor) is an investment management company that provides financial backing and makes investments in the private equity of a Startup company, startup or of an existin ...
Hellman & Friedman Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
in September 2010 and was thus delisted from NASDAQ. In September 2012, Internet Brands became involved in a legal battle with the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
(the operators of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
) over the future of
Wikitravel Wikitravel is a web-based collaborative travel guide based on the wiki format and owned by Internet Brands. It was most active from 2003 through 2012, when most of its editing community left and brought their contributions to the nonprofit Wik ...
's community. Internet Brands was acquired in June 2014 by
KKR KKR may refer to: * KKR & Co., a global investment firm *Kolkata Knight Riders, an Indian Premier League franchise * Rheinsberg Nuclear Power Plant (), first nuclear power plant in the former East Germany * Kalkara, Malta, postal code KKR *Kir-Bala ...
from
Hellman & Friedman Hellman & Friedman LLC (H&F) is an American private equity firm, founded in 1984 by Warren Hellman and Tully Friedman, that makes investments primarily through leveraged buyouts as well as growth capital investments. H&F has focused its efforts ...
for 1.1 billion dollars. KKR is making its investment in partnership with Internet Brands chief executive officer Bob Brisco and the Internet Brands management team, who will hold a minority stake in the company and continue to run the business. In January 2016,
Intuit Intuit Inc. is an American multinational business software company that specializes in financial software. The company is headquartered in Mountain View, California, and the CEO is Sasan Goodarzi. Intuit's products include the tax preparati ...
Inc. announced an agreement to sell Demandforce to Internet Brands. In October 2024,
Thomson Reuters Thomson Reuters Corporation ( ) is a Canadian multinational corporation, multinational content-driven technology Conglomerate (company), conglomerate. The company was founded in Toronto, Ontario, Canada, and maintains its headquarters at 1 ...
announced it would sell online legal information provider
FindLaw FindLaw is a business of Internet Brands that provides online legal information in the form of state laws, case law and codes, legal blogs and articles, a lawyer directory, DIY legal services and products, and other legal resources. The compa ...
to Internet Brands. The transaction was completed in December 2024.


Controversies


vBulletin criticism

In October 2009, Internet Brands changed the pricing structure for its
vBulletin vBulletin is a proprietary Internet forum software package sold by MH Sub I, LLC doing business as vBulletin (formerly Jelsoft Enterprises and vBulletin Solutions). It is written in PHP and uses a MariaDB or MySQL database server. Similar pro ...
software, prompting complaints from registered users on the official forums. According to ''
The Register ''The Register'' (often also called El Reg) is a British Technology journalism, technology news website co-founded in 1994 by Mike Magee (journalist), Mike Magee and John Lettice. The online newspaper's Nameplate_(publishing), masthead Logo, s ...
'' those who complained were then banned from both the forums and from receiving support and updates, despite still having valid licences for the product. Internet Brands defended their position to ''The Register'' in a separate article; however, a later update to the same article stated that at least some of Internet Brands' claims were false. In October 2010, Internet Brands announced that it would file a lawsuit against the
XenForo XenForo is an Internet forum software package written in the PHP programming language. The software is developed by former vBulletin lead developers Kier Darby and Mike Sullivan. The first public beta release of XenForo was released in October ...
team claiming
copyright infringement Copyright infringement (at times referred to as piracy) is the use of Copyright#Scope, works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the c ...
; specifically that code in XenForo was based on vBulletin code,
breach of contract Breach of contract is a legal cause of action and a type of civil wrong, in which a binding agreement or bargained-for exchange is not honored by one or more of the parties to the contract by non-performance or interference with the other part ...
, and engaging in
unfair business practices Unfair business practices (also unfair commercial practices) describes a set of practices by businesses which are considered unfair, and which may be unlawful. It includes practices which are covered by other areas of law, such as fraud, misrepresen ...
. In November 2010, Internet Brands sued Kier Darby, a lead developer of XenForo, who had previously served as a lead developer for Internet Brands' vBulletin, claiming that Kier had not returned confidential information from Internet Brands regarding the vBulletin software. The XenForo team has denied the claims. In February 2013, the lawsuit was dismissed.


Wikitravel and Wikimedia

In 2012, after a lengthy history of dissatisfaction, community members at Internet Brands-owned website
Wikitravel Wikitravel is a web-based collaborative travel guide based on the wiki format and owned by Internet Brands. It was most active from 2003 through 2012, when most of its editing community left and brought their contributions to the nonprofit Wik ...
began discussing whether to
fork In cutlery or kitchenware, a fork (from 'pitchfork') is a utensil, now usually made of metal, whose long handle terminates in a head that branches into several narrow and often slightly curved tines with which one can spear foods either to h ...
(split off) of their work and editing activities from ''Wikitravel'' and recommence their editing activities at another website host. The dissatisfaction related to long standing discontent at poor hosting, poor site updates, and excessive over-monetarization and advertising, and eventually, interference by Internet Brands in the community's activities in breach of prior agreements and understandings. Migration FAQ at Wikivoyage, 25 October 2012 Forking is a normal or anticipated activity in wiki communities and is permitted by the Creative Commons license in use on sites such as Wikitravel, and the wiki software used by Wikitravel included the facility to take 'database "dumps"' for that purpose. This mirrored the fork of the German and Italian language Wikitravel communities some years earlier, which led to a new travel wiki site called
Wikivoyage Wikivoyage is a free web-based travel guide for travel destinations and travel topics written by volunteer authors. It is a sister project of Wikipedia and supported and hosted by the same non-profit Wikimedia Foundation (WMF). Wikivoyage has ...
. Members of the communities concerned decided that the community at Wikitravel would move its editing efforts to merge with Wikivoyage, to create a new travel wiki to be hosted by the
Wikimedia Foundation The Wikimedia Foundation, Inc. (WMF) is an American 501(c)(3) nonprofit organization headquartered in San Francisco, California, and registered there as foundation (United States law), a charitable foundation. It is the host of Wikipedia, th ...
, the owner of
Wikipedia Wikipedia is a free content, free Online content, online encyclopedia that is written and maintained by a community of volunteers, known as Wikipedians, through open collaboration and the wiki software MediaWiki. Founded by Jimmy Wales and La ...
and a large range of other
non-profit A nonprofit organization (NPO), also known as a nonbusiness entity, nonprofit institution, not-for-profit organization, or simply a nonprofit, is a non-governmental (private) legal entity organized and operated for a collective, public, or so ...
reference sites based upon a wiki community. The merge and move were endorsed by the editing community, but opposed by Internet Brands who litigated against two users it accused of unlawful actions related to the proposal. The allegations were strongly rejected by the individuals and the (non-party) Wikimedia Foundation who stated the case was an example of a
SLAPP Strategic lawsuits against public participation (also known as SLAPP suits or intimidation lawsuits), or strategic litigation against public participation, are lawsuits intended to censor, intimidate, and silence critics by burdening them with ...
lawsuit intended to deter and frustrate lawful conduct. On November 19, 2012, the claims by Internet Brands were dismissed by the
United States District Court for the Central District of California The United States District Court for the Central District of California (in case citations, C.D. Cal.; commonly referred to as the CDCA or CACD) is a United States district court, federal trial court that serves over 19 million people in South ...
.


Greenlight Financial Services

In April 2013, on behalf of its client Greenlight Financial Services, Inc., the Rhema Law Group won a jury verdict trial against Internet Brands, Inc. The Orange County Superior Court jury found that Internet Brands breached a previous settlement agreement between the parties and awarded lost profits damages in the amount of $750,000.


Model Mayhem

ModelMayhem.com is a social media website where models can create profiles and publish pictures. In May 2008, Internet Brands bought Model Mayhem from the original developers Donald and Tyler Waitt. Model Mayhem was involved in the court case '' Jane Doe No. 14 v. Internet Brands, Inc.'', where litigants argued that Model Mayhem was liable for damages resulting from crimes committed by users on the website.


References


External links

* {{authority control Mass media companies established in 1998 American companies established in 1998 Online mass media companies of the United States Technology companies based in Greater Los Angeles Companies based in El Segundo, California Kohlberg Kravis Roberts companies 1998 establishments in California 2007 initial public offerings Companies formerly listed on the Nasdaq 2010 mergers and acquisitions 2014 mergers and acquisitions