David P. Norton (1941–2023) was an American business theorist, business executive and management consultant, known as co-creator, together with Robert S. Kaplan, of the

Balanced Scorecard A balanced scorecard is a strategy performance management tool – a well-structured report used to keep track of the execution of activities by staff and to monitor the consequences arising from these actions. The term 'balanced scorecard' prim ...

. David P. Norton co-founded Palladium Group, Inc. (previously Balanced Scorecard Collaborative) and served as its chief executive officer.

Biography

Norton obtained his BS in Electrical Engineering in the early 1960s from

Worcester Polytechnic Institute The Worcester Polytechnic Institute (WPI) is a Private university, private research university in Worcester, Massachusetts, United States. Founded in 1865, WPI was one of the United States' first engineering and technology universities and now h ...

, then continued his studies at the

Florida Institute of Technology Florida Institute of Technology (Florida Tech or FIT) is a private research university in Melbourne, Florida. The university comprises four academic colleges: Engineering & Science, Aeronautics, Psychology & Liberal Arts, and Business. Approxim ...

where he obtained his MS in Operations Research and his MBA from the

Florida State University Florida State University (FSU or Florida State) is a Public university, public research university in Tallahassee, Florida, United States. It is a senior member of the State University System of Florida and a preeminent university in the s ...

. For his graduate studies he moved to the

Harvard University Harvard University is a Private university, private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the History of the Puritans in North America, Puritan clergyma ...

, where he obtained his

Doctor of Business Administration The Doctor of Business Administration (DBA) is a terminal degree in business administration. The DBA is classified as a research doctorate or professional doctorate depending on the granting university and country where the degree was awarded. ...

. Norton started his career in industry. With

Richard L. Nolan Richard L. Nolan (born c. 1940) is an American business theorist, and Emeritus Professor of Business Administration at the Harvard Business School. Biography Nolan received his BA Production and Operations Research in various positions, including ...

, he co-founded the consulting firm Nolan, Norton & Co in 1975, and served as its president. When the firm was acquired by

KPMG Peat Marwick KPMG is a multinational professional services network, based in London, United Kingdom. As one of the Big Four accounting firms, along with Ernst & Young (EY), Deloitte, and PwC. KPMG is a network of firms in 145 countries with 275,288 employe ...

in 1987, Nolan became Partner in the firm until 1992. In 1992 Norton became founding President of Renaissance Solutions, Inc., and became its chief executive officer in 1993. He also co-founded, with Robert S. Kaplan,

ESM Software Group ESM may refer to: Education * Eastman School of Music, in Rochester, New York, United States * Eastport-South Manor Central School District, in New York, United States * East Syracuse-Minoa Central School District, in New York, United States * Ea ...

, rebranded as the Palladium Group, with the Balanced Scorecard Collaborative (BSCol) as a subsidiary, and was its chief executive officer until 2007. As of 2015, the Palladium Group was acquired by GRM International (with the combined business rebranded

Palladium International Palladium (also known as "The Palladium Group", "Palladium Holdings" or "Palladium International") is an international development sector advisory, management and implementation firm, representing the combination of seven prior companies: GRM Int ...

). Norton (and Kaplan) remained affiliated with

Palladium Palladium is a chemical element; it has symbol Pd and atomic number 46. It is a rare and lustrous silvery-white metal discovered in 1802 by the English chemist William Hyde Wollaston. He named it after the asteroid Pallas (formally 2 Pallas), ...

. Norton and Robert S. Kaplan created the

, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the Balanced Scorecard method in their 1992 ''

Harvard Business Review ''Harvard Business Review'' (''HBR'') is a general management magazine published by Harvard Business Publishing, a not-for-profit, independent corporation that is an affiliate of Harvard Business School. ''HBR'' is published six times a year ...

'' article, ''The Balanced Scorecard: Measures That Drive Performance''.

Selected publications

* Kaplan, Robert S., and David P. Norton, ''Strategy maps: Converting intangible assets into tangible outcomes.'' Harvard Business Press, 2004. * Kaplan, Robert S., and David P. Norton, ''The strategy-focused organization: How balanced scorecard companies thrive in the new business environment.'' Harvard Business Press, 2001.

Articles

* Kaplan, Robert S., and David P. Norton, "The Balanced Scorecard: Measures That Drive Performance," ''Harvard Business Review,'' Jan.–Feb. 1992. * Kaplan, Robert S., and David P. Norton, "The balanced scorecard: translating strategy into action." ''Harvard Business Press,'' 1996. * Kaplan, Robert S., and David P. Norton, "Using the balanced scorecard as a strategic management system." ''Harvard Business Review ''74.1 (1996): 75-85.

References

External links

{{DEFAULTSORT:Norton, David P. 1941 births Living people American businesspeople American business theorists Worcester Polytechnic Institute alumni Florida Institute of Technology alumni Florida State University alumni Harvard Business School alumni Place of birth missing (living people) Date of birth missing (living people)