Daniel M. Russell
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Daniel M. Russell is an American computer scientist.


Education

Russell graduated from
University of California at Irvine The University of California, Irvine (UCI or UC Irvine) is a public land-grant research university in Irvine, California, United States. One of the ten campuses of the University of California system, UCI offers 87 undergraduate degrees and 129 ...
with a B.S. in Information and Computer Science (1977). He received his M.S (1979) and Ph.D. (1985) in Computer Science from
University of Rochester The University of Rochester is a private university, private research university in Rochester, New York, United States. It was founded in 1850 and moved into its current campus, next to the Genesee River in 1930. With approximately 30,000 full ...
. His doctoral work was titled "Schema-Based Problem Solving" which was based on "using recombinations of pre-stored plans in sophisticated ways". While at
University of Rochester The University of Rochester is a private university, private research university in Rochester, New York, United States. It was founded in 1850 and moved into its current campus, next to the Genesee River in 1930. With approximately 30,000 full ...
, Russell did research work in "the neuropsychology of laterality, models of apraxia and aphasia, coordinated motor movements and
computer vision Computer vision tasks include methods for image sensor, acquiring, Image processing, processing, Image analysis, analyzing, and understanding digital images, and extraction of high-dimensional data from the real world in order to produce numerical ...
".


Career

Russell joined
Xerox Corporation Xerox Holdings Corporation (, ) is an American corporation that sells print and digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduction of the Xerox ...
in 1981 where he worked as a consultant at the Webster Research Center in
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
. Russell then became a research associate where he engaged in AI research and the development of Interlisp-D courses. In 1982, he joined the research staff at PARC. Until 1991, he led a project called "
Instructional Design Instructional design (ID), also known as instructional systems design and originally known as instructional systems development (ISD), is the practice of systematically designing, developing and delivering instructional materials and experiences, ...
Environment" (IDE) with Richard Burton and Thomas P. Moran to "develop a practical computer-aided design and analysis system for use in ill-structured design tasks". He then worked in the User Interface Research group, led by
Stuart Card Stuart K. Card (born December 21, 1943) is an American researcher and retired senior research fellow at Xerox PARC. He is considered to be one of the pioneers of applying human factors in human–computer interaction. With Jock D. Mackinlay, Geo ...
, which studied the uses of information visualization techniques. Russell worked at
Apple An apple is a round, edible fruit produced by an apple tree (''Malus'' spp.). Fruit trees of the orchard or domestic apple (''Malus domestica''), the most widely grown in the genus, are agriculture, cultivated worldwide. The tree originated ...
in the Advanced Technology Group sector from 1993 to 1997. He managed research within the User Experience Research Group which studied issues of
sensemaking Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, ...
, cognitive modelling of analysis tasks, synchronous and asynchronous collaboration, shared awareness of individual state, joint work coordination, and knowledge-based use of complex, heterogenous information. Alongside his research, he developed applications such as Knowbots and AI planner-based assistants for Macintosh OS. Russell subsequently became the director of the
Knowledge Management Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data. It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organ ...
Technologies laboratory where he led the research efforts in five areas: Intelligent Systems, Spoken Language, User Experience, Interaction Design, and Information Technology. As Director, Russell also worked alongside the Apple CEO
Tim Cook Timothy Donald Cook (born November 1, 1960) is an American business executive who is the current chief executive officer of Apple Inc. Cook had previously been the company's chief operating officer under its co-founder Steve Jobs. Cook joined ...
and founder
Steve Jobs Steven Paul Jobs (February 24, 1955 – October 5, 2011) was an American businessman, inventor, and investor best known for co-founding the technology company Apple Inc. Jobs was also the founder of NeXT and chairman and majority shareholder o ...
in corporation on Network Computing. Russell was an adjunct lecturer on the Engineering and Computer Science faculty of the
University of Santa Clara Santa Clara University is a private university, private Jesuit university in Santa Clara, California, United States. Established in 1851, Santa Clara University is the oldest operating institution of higher learning in California. The university' ...
(1998), and has taught special topics classes in Artificial Intelligence at
Stanford University Leland Stanford Junior University, commonly referred to as Stanford University, is a Private university, private research university in Stanford, California, United States. It was founded in 1885 by railroad magnate Leland Stanford (the eighth ...
(1994). Russell returned to
Xerox Xerox Holdings Corporation (, ) is an American corporation that sells print and electronic document, digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduc ...
in 1997 where he worked as a manager in the User Experience Research area through 2000. From 1998 to 1999, Russell led the Madcap project, a system to capture, organize and render large amounts of complex presentation materials into an understandable whole. The project is implemented in
Java Java is one of the Greater Sunda Islands in Indonesia. It is bordered by the Indian Ocean to the south and the Java Sea (a part of Pacific Ocean) to the north. With a population of 156.9 million people (including Madura) in mid 2024, proje ...
and
QuickTime QuickTime (or QuickTime Player) is an extensible multimedia architecture created by Apple, which supports playing, streaming, encoding, and transcoding a variety of digital media formats. The term ''QuickTime'' also refers to the QuickTime Pla ...
. Russell joined
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
in 2000, where he managed a research group in the User Sciences and Experience Research (USER) lab at the
IBM Almaden Research Center IBM Research is the research and development division for IBM, an American multinational information technology company. IBM Research is headquartered at the Thomas J. Watson Research Center in Yorktown Heights, New York, near IBM headquarters ...
. He subsequently became a senior manager where he led larger research groups in areas covering user experience design of large systems. Until 2005, he engaged in understanding
sensemaking Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, ...
behaviour of people dealing with mass information collection. He has also contributed in the design and use case studies in the BlueBoard system as a collaboration tool. BlueBoard is a large interactive system and display surface for collaboration whose primary goal was to support quick information access and sharing through shoulder-to-shoulder collaboration. The tool was also used to explore computer interfaces in public spaces. The project's success led it to be installed in the main lobby of the IBM Watson Research Lab as well as the boardroom of
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
CEO
Lou Gerstner Louis Vincent Gerstner Jr. (born March 1, 1942) is an American businessman, best known for his tenure as chairman and chief executive officer of IBM from April 1993 until 2002, when he retired as CEO in March and chairman in December. He is lar ...
per his request. Russell worked at
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
from 2005 until 2023, where he was a senior research scientist and lead for the research area of "Search Quality & User Happiness". He coordinated the development of two
Massive Open Online Courses A massive open online course (MOOC ) or an open online course is an online course aimed at unlimited participation and open access via the Web. In addition to traditional course materials, such as filmed lectures, readings, and problem sets, ma ...
(MOOC) on effective searching skills which were launched in 2012 on PowerSearchingWithGoogle.com, which had more than 3 million students. In September 2019, MIT Press and Dr. Russell tweeted that 4.4M people have taken Power Searching with Google MOOC He also led a Search Education team that developed A-Google-Day, launched April 11, 2011, a large-scale teaching system in which users can practice their searching skills with Google. The software package for it was later re-packaged and offered on Google's Course Builder. Russell has also given commencement address, lectures and keynote conferences about different topics in Academy. Russell investigates how users search on the internet and mentioned in an interview: "One statistic blew my mind. 90 percent of people in their studies don't know how to use CTRL/Command + F to find a word in a document or web page!". He creates videos ("1 Minute Morceaux" on his
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
Channel) with which he wants to improve
web literacy Web literacy refers to the skills and competencies needed for reading, writing, and participating on the web. It has been described as "both content and activity" meaning that web users should not just learn about the web but also about how to ma ...
. In 2019, Russell wrote an article for
Scientific American ''Scientific American'', informally abbreviated ''SciAm'' or sometimes ''SA'', is an American popular science magazine. Many scientists, including Albert Einstein and Nikola Tesla, have contributed articles to it, with more than 150 Nobel Pri ...
called ''How to Be a Better Web Searcher: Secrets from Google Scientists'', together with Mario Callegaro and published the book ''The Joy of Search: A Google Insider's Guide''. It received generally favorable reviews. He teaches on the subject of effective web-search strategies, using large-scale teaching systems developed by him at Google. Russell sometimes refers to himself as a ''search anthropologist'' for his focus on user experience in web search and improving
sensemaking Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, ...
of information with technology. Russell is also a Resident Futurist at
University of Maryland The University of Maryland, College Park (University of Maryland, UMD, or simply Maryland) is a public land-grant research university in College Park, Maryland, United States. Founded in 1856, UMD is the flagship institution of the Univ ...
, where he works for the Office of the vice-president for Research. Russell has held research positions with
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
(as a senior research scientist, and briefly at a startup that developed tablet computers a few years before the iPad. ),
Apple Inc. Apple Inc. is an American multinational corporation and technology company headquartered in Cupertino, California, in Silicon Valley. It is best known for its consumer electronics, software, and services. Founded in 1976 as Apple Comput ...
(where he wrote the first 100 web pages for www.Apple.com using SimpleText.) and
Xerox Xerox Holdings Corporation (, ) is an American corporation that sells print and electronic document, digital document products and services in more than 160 countries. Xerox was the pioneer of the photocopier market, beginning with the introduc ...
over the course of his career. In 2023, Daniel Russell was laid off from Google as a part of its larger lay off of 12,000 employees.


Research

Russell's research focus has been human experience with search engines and in large, complex collections of information. He aims to design comprehensible and intuitive ways for users to engage with information effectively. Particular topics include the design of information experience;
sensemaking Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, ...
; intelligent agents; knowledge-based assistance; information visualization; multimedia documents; advanced design and development environments; design rationale; planning; intelligent tutoring; hypermedia; and human–computer interfaces. While developing AI technology at
Xerox PARC Future Concepts division (formerly Palo Alto Research Center, PARC and Xerox PARC) is a research and development company in Palo Alto, California. It was founded in 1969 by Jacob E. "Jack" Goldman, chief scientist of Xerox Corporation, as a div ...
, Russell realized that sophisticated technology was useless if people did not intuitively know how to use it. This motivated him to shift his focus to the sciences of user experience. In 2011, Russell taught effective searching skills and enhancing learning efficacy. Russell also investigated new approaches to dealing with the growing amount of available information.


Authored publications and cited works

Russell's authored publications in topics including education innovation, human–computer interaction and visualization, information retrieval and the web, and mobile systems can be found on the Google AI website. His works are widely cited by other authors.


Personal life

Russell blogs on effective searching skills as well as his own investigations in
sensemaking Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, ...
and
information foraging Information foraging is a theory that applies the ideas from optimal foraging theory to understand how human users search for information. The theory is based on the assumption that, when searching for information, humans use "built-in" foraging me ...
. Russell started writing his blog, SearchResearch, in 2010. On October 23, 2013, Russell appeared on
Lifehacker ''Lifehacker'' is a weblog about life hacks and software that launched on 31 January 2005. The site was originally launched by Gawker Media and is owned by Ziff Davis. The blog posts cover a wide range of topics including Microsoft Windows, M ...
's "The How I Work series", interviewed by Tessa Miller. On it, Russell describes a day in his life, how he works and some personal topics On August 9, 2017, his blog arrived to the first 1,000 posts.


Awards

Russell was inducted into the
CHI Academy The SIGCHI Academy is a group of researchers honored by SIGCHI, the Special Interest Group in Computer–Human Interaction of the Association for Computing Machinery. Each year, 5–8 new members are elected for having made a significant, cumulative ...
(ACM) in 2016. He was added to the
UC Irvine UC may refer to: Education In the United States * University of California system * University of Charleston, West Virginia * University of Chicago, Illinois * University of Cincinnati, Ohio * Upsala College, East Orange, New Jersey (''defunct ...
Information & Computer Science Department Hall of Fame in 2015. In 2013, Russell received the
UC Irvine UC may refer to: Education In the United States * University of California system * University of Charleston, West Virginia * University of Chicago, Illinois * University of Cincinnati, Ohio * Upsala College, East Orange, New Jersey (''defunct ...
Bren School's 2013 Lauds & Laurels Distinguished Alumnus award.


References

{{DEFAULTSORT:Russell, Daniel M. Living people Date of birth missing (living people) University of California, Irvine alumni University of Rochester alumni American computer scientists Google employees Year of birth missing (living people)