public relations
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. Pu ...
,
lobbying
Lobbying is a form of advocacy, which lawfully attempts to directly influence legislators or government officials, such as regulatory agency, regulatory agencies or judiciary. Lobbying involves direct, face-to-face contact and is carried out by va ...
and
business consulting
A business consultant (from Latin ''consultare'', "to discuss") is a professional who provides professional or expert advice or service in a particular area such as security ( electronic or physical), management, accountancy, law, human resource ...
firm based in
Washington, D.C.
Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and federal district of the United States. The city is on the Potomac River, across from Virginia, and shares land borders with ...
The company was founded in 1996 as a consulting firm, and has since expanded its practice to become a public affairs company offering a range of services. DCI Group provides communications and
advocacy
Advocacy is an Action (philosophy), activity by an individual or advocacy group, group that aims to influence decision making, decisions within political, economic, and social institutions. Advocacy includes activities and publications to infl ...
services to clients including large US
corporation
A corporation or body corporate is an individual or a group of people, such as an association or company, that has been authorized by the State (polity), state to act as a single entity (a legal entity recognized by private and public law as ...
s, trade associations, non-profit organizations, educational institutions, and government organizations. Services include communication campaigns to solicit public action on legislative issues, including, it has been alleged, the creation of grass-roots fronts for corporate campaigns,. Specifically, see th infographic and campaigns for clients on
social media
Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
website
A website (also written as a web site) is any web page whose content is identified by a common domain name and is published on at least one web server. Websites are typically dedicated to a particular topic or purpose, such as news, educatio ...
s. DCI has been described as having "a knack for creating grassroots organizations and recruiting third party allies to advocate for a cause or an issue".Fraser P. Seitel, John Doorley, ''Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World'' (St. Martin's Press 2012), p. 76.
In 2006, DCI was described as a " Republican public relations firm" by ABC News, and in 2016 it was described as a "conservative public affairs powerhouse" by O'Dwyers although the firm has worked on both conservative and bipartisan causes, assisting LGBT advocacy group
Human Rights Campaign
The Human Rights Campaign (HRC) is an American LGBTQ advocacy group. It is the largest LGBTQ political lobbying organization within the United States. Based in Washington, D.C., the organization focuses on protecting and expanding rights for L ...
Don't Ask, Don't Tell
"Don't ask, don't tell" (DADT) was the official United States policy on Sexual orientation in the United States military, military service of homosexual people. Instituted during the Presidency of Bill Clinton, Clinton administration, the pol ...
" policy for gay and lesbian personnel, supporting legislation regulating the fees that banks can charge retailers and other customers for using debit cards, and helping environmentalists to lobby against mining in northeastern Minnesota.
Services
DCI Group provides
public relations
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. Pu ...
, communications, government affairs and lobbying, and business consulting services. In addition, the firm develops and manages
grassroots
A grassroots movement is one that uses the people in a given district, region or community as the basis for a political or continent movement. Grassroots movements and organizations use collective action from volunteers at the local level to imp ...
communications campaigns. The firm is structured into five areas of work: public relations, message development, DCI Digital, Field Force (the grassroots division), and Strategic Alliances (constituency relationships).
DCI Group's main areas of expertise are in public relations and communications. In 2000, DCI Group began publishing an online magazine, Tech Central Station, "hosted" by James K. Glassman. In its original incarnation, TCS was primarily funded by sponsors, including some DCI clients, a fact reported in the ''Washington Monthly''. The magazine reached a readership of around 100,000 per week by September 2006, when it was sold by DCI to its editor, Nick Shulz.
History
DCI Group was founded in 1996, by Tom Synhorst, Doug Goodyear and Tim Hyde, as a
grassroots
A grassroots movement is one that uses the people in a given district, region or community as the basis for a political or continent movement. Grassroots movements and organizations use collective action from volunteers at the local level to imp ...
consulting firm based in
Washington, D.C.
Washington, D.C., formally the District of Columbia and commonly known as Washington or D.C., is the capital city and federal district of the United States. The city is on the Potomac River, across from Virginia, and shares land borders with ...
, and
Phoenix, Arizona
Phoenix ( ) is the List of capitals in the United States, capital and List of cities and towns in Arizona#List of cities and towns, most populous city of the U.S. state of Arizona. With over 1.6 million residents at the 2020 census, it is the ...
. Early work included organizing leadership seminars for corporate and political leaders, plus
direct mail
Advertising mail, also known as direct mail (by its senders), junk mail (by its recipients), mailshot or admail (North America), letterbox drop or letterboxing (Australia), is the delivery of advertising material to recipients of postal mail. Th ...
, telephone and grassroots communications. In the early 2000s, the firm launched its government affairs practice to provide advocacy services for clients, including companies such as
AT&T
AT&T Inc., an abbreviation for its predecessor's former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the w ...
and institutions such as the
University of Arizona
The University of Arizona (Arizona, U of A, UArizona, or UA) is a Public university, public Land-grant university, land-grant research university in Tucson, Arizona, United States. Founded in 1885 by the 13th Arizona Territorial Legislature, it ...
.
By 2005 the company had more than a hundred employees, and counted blue-chip and Fortune 50 companies among its clients. Notable clients have included
Microsoft
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
,
VeriChip Corporation
A human microchip implant is any electronic device implanted subcutaneously (subdermally) usually via an injection. Examples include an identifying integrated circuit RFID device encased in silicate glass which is implanted in the body of a human ...
,
Boeing
The Boeing Company, or simply Boeing (), is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, and missiles worldwide. The company also provides leasing and product support s ...
,
General Motors
General Motors Company (GM) is an American Multinational corporation, multinational Automotive industry, automotive manufacturing company headquartered in Detroit, Michigan, United States. The company is most known for owning and manufacturing f ...
, and the U.S. Telecom Association.
In addition to its client campaigns, DCI's digital team has carried out research into the use of social media. In early 2011 it released a report which compared the use of social media services such as
Twitter
Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
and Facebook on a state-by-state basis.
Notable work
Early 2000s
Several DCI partners and executives had roles advocating for
George W. Bush
George Walker Bush (born July 6, 1946) is an American politician and businessman who was the 43rd president of the United States from 2001 to 2009. A member of the Bush family and the Republican Party (United States), Republican Party, he i ...
in the
2000 United States presidential election
United States presidential election, Presidential elections were held in the United States on November 7, 2000. Republican Party (United States), Republican Governor George W. Bush of Texas, the eldest son of 41st President George H. W. Bush, ...
.Michael J. Malbin, ed., ''The Election After Reform'' (2006), p. 87-88. Many of those same individuals similarly advocated for Bush's reelection in the
2004 United States presidential election
Presidential elections were held in the United States on November 2, 2004. Incumbent Republican President George W. Bush and his running mate, incumbent Vice President Dick Cheney, were re-elected to a second term. They narrowly defeated ...
, with DCI Group providing contractual services for the
2004 Republican National Convention
The 2004 Republican National Convention took place from August 30 to September 2, 2004, at Madison Square Garden in New York City, New York. The convention is one of a series of Republican National Convention, historic quadrennial meetings at w ...
.
DCI's first overseas project came in 2002, when DCI Group was hired by
Myanmar
Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
's military junta, following the release of political prisoners in the state, including
Aung San Suu Kyi
Aung San Suu Kyi (born 19 June 1945) is a Burmese politician, diplomat, author, and political activist. She was awarded the 1991 Nobel Peace Prize. She served as State Counsellor of Myanmar and Ministry of Foreign Affairs (Myanmar), Ministe ...
. DCI's work for the government included public relations efforts to improve the leadership's image in the U.S., raising the profile of more moderate officials and emphasizing its negotiations with Suu Kyi. According to media reports, the firm was paid $348,000 to represent the Myanmar government. DCI Group ended its contract with the Myanmar government in 2003.
Also among DCI's earlier public relations campaigns was the 2006 launch of
Aqua Sciences Aqua Sciences is a Miami Beach-based company providing advanced water technologies with a module capable of extracting up to 2500 gallons of water from the moisture present in the air.Bonasia, J.A Miracle? It's Water Out Of Air", ''Investor's Busi ...
' water harvesting technology, which was named by ''
Time
Time is the continuous progression of existence that occurs in an apparently irreversible process, irreversible succession from the past, through the present, and into the future. It is a component quantity of various measurements used to sequ ...
'' magazine as one of its best inventions of 2006. DCI Group offers a number of different communications services, including
corporate communication
Corporate communication(s) is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating a favourable point of view among stakeholders on which a company depends. Riel, Cees B.M. van; Fo ...
,
crisis management
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. The study of crisis management originated with large-scale industrial and envi ...
, new media development and message development. The company was also retained by the LGBT advocacy group
Human Rights Campaign
The Human Rights Campaign (HRC) is an American LGBTQ advocacy group. It is the largest LGBTQ political lobbying organization within the United States. Based in Washington, D.C., the organization focuses on protecting and expanding rights for L ...
to build support for repealing the military's "Don't Ask, Don't Tell" policy related to gay and lesbian personnel. Also in 2006, authorship of a popular YouTube video parodying
Al Gore
Albert Arnold Gore Jr. (born March 31, 1948) is an American former politician, businessman, and environmentalist who served as the 45th vice president of the United States from 1993 to 2001 under President Bill Clinton. He previously served as ...
's
global warming
Present-day climate change includes both global warming—the ongoing increase in global average temperature—and its wider effects on Earth's climate system. Climate change in a broader sense also includes previous long-term changes ...
documentary ''
An Inconvenient Truth
''An Inconvenient Truth'' is a 2006 American documentary film directed by Davis Guggenheim about former vice president of the United States Al Gore's campaign to educate people about Climate change, global warming. The film features a slide s ...
'' was alleged to have been traced back to DCI Group through routing information in e-mails from the author to ''
The Wall Street Journal
''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
''. The alleged production of the video by DCI Group led to critical coverage of the company in the media, due in part to its work for
ExxonMobil
Exxon Mobil Corporation ( ) is an American multinational List of oil exploration and production companies, oil and gas corporation headquartered in Spring, Texas, a suburb of Houston. Founded as the Successors of Standard Oil, largest direct s ...
. DCI Group did not admit or deny involvement with the video. In addition to its traditional public relations and communications work, it was asserted that the firm engaged in "
astroturfing
Astroturfing is the deceptive practice of hiding the Sponsor (commercial), sponsors of an orchestrated message or organization (e.g., political, economic, advertising, religious, or public relations) to make it appear as though it originates from ...
", i.e. the creation of front groups that serve corporate interests while posing as
grassroots
A grassroots movement is one that uses the people in a given district, region or community as the basis for a political or continent movement. Grassroots movements and organizations use collective action from volunteers at the local level to imp ...
activists. This type of campaigning was alleged to be an early focus for the firm, which has continued to develop and manage such campaigns using such strategies as direct mail and social media.
Late 2000s to early 2010s
In 2008 it was reported that the company had done extensive work for federal mortgage company
Freddie Mac
The Federal Home Loan Mortgage Corporation (FHLMC), commonly known as Freddie Mac, is an American publicly traded, government-sponsored enterprise (GSE), headquartered in Tysons, Virginia.Chuck Hagel
Charles Timothy Hagel ( ; born October 4, 1946)John McCain presidential campaign following media coverage that was critical of the company's past work for the Myanmar government. According to Goodyear, they resigned in order to prevent further distraction from McCain's campaign.
In the late 2000s, DCI mobilized employees of the Education Management Corporation against a proposed regulation focused on for-profit colleges. It was one part of an overall industry effort that resulted in more than 90,000 comments being received by the Department of Education, more than for any previous rule. In 2011, the company produced a campaign for the Retail Industry Leaders Association, arranging for small business owners to meet with their senators and holding press events, as part of the organization's campaign supporting the Durbin Amendment regulating bank debit card transaction fees. DCI Group was recognized for its work on the effort, with ''
Bloomberg News
Bloomberg News (originally Bloomberg Business News) is an international news agency headquartered in New York City and a division of Bloomberg L.P. Content produced by Bloomberg News is disseminated through Bloomberg Terminals, Bloomberg T ...
'' writing: "Within a few months, DCI Group, a Washington-based public affairs firm hired by the retailers, assembled an e-mail list of more than 20 million small-business owners. They arranged 23 meetings between merchants and senators or their aides and held press events in Tennessee, Ohio and Wisconsin -- home to senators on the Banking Committee". '' The Hill'' named the passage of the amendment the top lobbying victory of 2011.
During that same period, when
T. Boone Pickens
Thomas Boone Pickens Jr. (May 22, 1928 – September 11, 2019) was an American business magnate and financier. Pickens chaired the hedge fund BP Capital Management. He was a well-known takeover operator and corporate raider during the 1980 ...
sought to develop support for replacing coal and oil with
natural gas
Natural gas (also fossil gas, methane gas, and gas) is a naturally occurring compound of gaseous hydrocarbons, primarily methane (95%), small amounts of higher alkanes, and traces of carbon dioxide and nitrogen, hydrogen sulfide and helium ...
as the primary fuel source in the United States, he engaged DCI Group to build support for the effort. Pickens turned to trusted counselor Jay Rosser for this effort, and Rosser "reached out to Tom Synhorst, managing partner and chairman of DCI Group". DCI "signed up on the spot after hearing Mr. Pickens's vision for the campaign", and Synhorst then "became the quarterback" and with Rosser, "assembled a powerhouse research, creative, public relations and online team". In the 2010s, the firm also assisted proponents of
palm oil
Palm oil is an edible vegetable oil derived from the mesocarp (reddish pulp) of the fruit of oil palms. The oil is used in food manufacturing, in beauty products, and as biofuel. Palm oil accounted for about 36% of global oils produced from o ...
in countering negative views of the product, highlighting the importance of the crop to small farmers in the affected countries.
In 2013, the Corporate Europe Observatory reported that DCI Group has also had close ties to the
European Privacy Association
The European Privacy Association (EPA) is a Brussels-based lobbying group, founded in 2009. Its stated goal is "to enhance data protection and Internet freedom as fundamental principles of democracy."
, Karin Riis-Jørgensen is chairwoman of the EP ...
, an EU lobby group.EDRi asserts that EPA has used the services of both DCI and an Italian lobbying firm, Competere, the staff of which "overlaps" with DCI Group.
Mid-2010s to present
In 2015–16 in the negotiations regarding the
Puerto Rican government-debt crisis
The Puerto Rican government-debt crisis was a financial crisis affecting the government of Puerto Rico. The crisis began in 2014 when three major credit agencies downgraded List of bonds issued by Puerto Rico, several bond issues by Puerto Rico ...
, DCI reportedly worked with BlueMountain Capital, as well as the Raben Group and the 60 Plus Association in focusing opposition to Congressional approval of the bankruptcy option for the commonwealth.
Following the election of
Donald Trump
Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
in
2016
2016 was designated as:
* International Year of Pulses by the sixty-eighth session of the United Nations General Assembly.
* International Year of Global Understanding (IYGU) by the International Council for Science (ICSU), the Internationa ...
, DCI, based on its history as an organizer of Fannie Mae and Freddie Mac shareholders, was brought into a coalition formed by investor
John Paulson
John Alfred Paulson (born December 14, 1955) is an American billionaire hedge fund manager. He leads Paulson & Co., a New York–based investment management firm he founded in 1994. He has been called "one of the most prominent names in high f ...
having the goal of bringing about investor-friendly changes to the national mortgage markets.
In 2018, DCI registered as a lobbyist on behalf of Process and Industrial Developments Ltd., an energy company that had successfully sued the Nigerian government for billions of dollars for work on a project in that country, and which sought to persuade the Nigerian government to honor the judgment awarded. In January 2020, it was reported that an environmental group had secured the services of DCI Group to help lobby against mining in northeastern Minnesota.
It was reported in 2024 that DCI was being investigated by the
FBI
The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and Federal law enforcement in the United States, its principal federal law enforcement ag ...
for hacking while working on behalf of
ExxonMobil
Exxon Mobil Corporation ( ) is an American multinational List of oil exploration and production companies, oil and gas corporation headquartered in Spring, Texas, a suburb of Houston. Founded as the Successors of Standard Oil, largest direct s ...