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Creative problem-solving (CPS) is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. The creative
problem-solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of using creativity to develop new ideas and solutions to problems. The process is based on separating divergent and convergent thinking styles, so that one can focus their mind on creating at the first stage, and then evaluating at the second stage.


Creative solution types

The process of creative problem-solving usually begins with defining the problem. This may lead to finding a simple non-creative solution, a textbook solution, or discovering prior solutions developed by other individuals. If the discovered solution is sufficient, the process may then be abandoned.Definition of creative problem solving
on Alex Osborn's (inventor of the term and process of
brainstorming Brainstorming is a creativity technique in which a group of people interact to divergent thinking, suggest ideas spontaneously in response to a prompt. Stress is typically placed on the volume and variety of ideas, including ideas that may seem o ...
) Creative Education Foundation website.
A creative solution will often have distinct characteristics that include using only existing components, or the problematic factor, as the basis for the solution. However, a change of perspective may in many cases be helpful.Mike Vence about the 9 dots as a corporate promotion of creative thinking
at the
Walt Disney Company The Walt Disney Company, commonly referred to as simply Disney, is an American multinational mass media and entertainment industry, entertainment conglomerate (company), conglomerate headquartered at the Walt Disney Studios (Burbank), Walt Di ...
(Creative Thinking Association website)
A solution may also be considered creative if readily available components can be used to solve the problem within a short time limit. If a creative solution has a broad application, such that the usage goes beyond the original intent, it may be referred to as an innovative solution, or an
innovation Innovation is the practical implementation of ideas that result in the introduction of new goods or service (economics), services or improvement in offering goods or services. ISO TC 279 in the standard ISO 56000:2020 defines innovation as "a n ...
(some innovations may also be considered an
invention An invention is a unique or novelty (patent), novel machine, device, Method_(patent), method, composition, idea, or process. An invention may be an improvement upon a machine, product, or process for increasing efficiency or lowering cost. It m ...
).


Techniques and tools

Many techniques and tools employed for creating effective solutions to a problem are described in
creativity techniques Creativity techniques are methods that encourage creative actions, whether in the arts or sciences. They focus on a variety of aspects of creativity, including techniques for idea generation and divergent thinking, methods of re-framing problems, ...
and
problem-solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
articles.


Creative problem-solving technique categories

* Mental state shift and cognitive re-framing: Changing one's focus away from active problem-solving and towards a creative solution set. * Multiple idea facilitation: Increasing the quantity of fresh ideas based on the belief that a greater number of ideas will raise the chances that one of these is valuable. This may include randomly selecting an idea (such as choosing a word from a list) and thinking about its similarities to the situation. In turn, this random act may inspire a related idea that would lead to a solution. * Inducing a change of perspective: Efficiently entering a fresh perspective may result in a solution that thereby becomes obvious. This is especially useful for solving particularly challenging problems. Many techniques to this end involve identifying independent dimensions that differentiate closely associated concepts. Differentiating concepts help overcome a tendency to use oversimplified associative thinking, in which two related concepts are so closely associated that their differences are overlooked.


Idea generation techniques

* Brainstorming:
Brainstorming Brainstorming is a creativity technique in which a group of people interact to divergent thinking, suggest ideas spontaneously in response to a prompt. Stress is typically placed on the volume and variety of ideas, including ideas that may seem o ...
is an idea generation method invented by Alex Osborn and further developed by Charles Hutchison Clark. Brainstorming aims to encourage the generation of new and unusual ideas in a group of people. Alex Osborn based his development of brainstorming on the Indian technique Prai-Barshana, which has been around for about 400 years. He named brainstorming after the idea of this method, namely "using the brain to storm a problem." * Creative Thinking: Coming up with ideas, especially innovative ideas, needs creativity and can be supported by certain
creativity techniques Creativity techniques are methods that encourage creative actions, whether in the arts or sciences. They focus on a variety of aspects of creativity, including techniques for idea generation and divergent thinking, methods of re-framing problems, ...
. The creativity process is usually applied through a person, product, process, and place. Thus, creativity means that a creative person develops great ideas and novel products through a creative process in a creative environment. Creativity processes use these influencing factors as they support the search for ideas, problem solving and evaluation, and selection of ideas via rules, a group of people, and a creative process. * Design thinking:
Design thinking Design thinking refers to the set of Cognition, cognitive, strategic and practical procedures used by designers in the process of designing, and to the body of knowledge that has been developed about how people reason when engaging with design prob ...
is an approach to problem-solving and ideation process that works through four key elements. # The user as the starting point # Interdisciplinary team # Iterative process # Creative environment. In the design thinking process, the customer's needs'' are first determined through an iterative process and a question is defined, then creative solutions and ideas are generated through brainstorming and visualized via prototypes for user feedback. * Complex Opportunity Recognition Techniques: Opportunity Recognition describes the identification of opportunities to generate growth for companies. The different idea generation techniques of opportunity recognition are based either on the market, the company, or the company's environment. In order for this approach to be suitable for young companies, it must fulfill the following attributes: # Not too resource-intensive # Suitable for workshops # High growth potential # Don't require existing structures or certain age of the company


See also


Related articles

*
Creativity Creativity is the ability to form novel and valuable Idea, ideas or works using one's imagination. Products of creativity may be intangible (e.g. an idea, scientific theory, Literature, literary work, musical composition, or joke), or a physica ...
* Collective problem solving * Frugal innovation *
Invention An invention is a unique or novelty (patent), novel machine, device, Method_(patent), method, composition, idea, or process. An invention may be an improvement upon a machine, product, or process for increasing efficiency or lowering cost. It m ...
*
Lateral thinking Lateral thinking is a manner of Problem solving, solving problems using an indirect and creativity, creative approach via reasoning that is not immediately obvious. Synonymous to thinking outside the box, it involves ideas that may not be obtai ...
*
Problem structuring methods Problem structuring methods (PSMs) are a group of techniques used to model or to map the nature or structure of a situation or state of affairs that some people want to change. PSMs are usually used by a group of people in collaboration (rather ...
*
Systems thinking Systems thinking is a way of making sense of the complexity of the world by looking at it in terms of wholes and relationships rather than by splitting it down into its parts.Anderson, Virginia, & Johnson, Lauren (1997). ''Systems Thinking Ba ...
* TRIZ


Related lists

* List of thought processes *
List of cognitive biases Cognitive biases are systematic patterns of deviation from norm and/or rationality in judgment. They are often studied in psychology, sociology and behavioral economics. Although the reality of most of these biases is confirmed by reproducible ...
* List of creative thought processes * List of decision-making processes * List of emotional intelligence topics *
List of emerging technologies This is a list of emerging technologies, which are emerging technologies, in-development technical innovations that have significant potential in their applications. The criteria for this list is that the technology must: # Exist in some way; ...
* List of counseling topics


References


Further reading

* Alex Osborn, ''Applied Imagination: Principles and Procedures of Creative Problem Solving'', Creative Education Foundation Press, 1953/2001, * Edward de Bono, ''Lateral Thinking : Creativity Step by Step'', Harper & Row, 1973, trade paperback, 300 pages, * Altshuller, Henry. 1994. ''The Art of Inventing (And Suddenly the Inventor Appeared)''. Translated by Lev Shulyak. Worcester, Massachusetts: Technical Innovation Center. {{Design Creativity Creativity techniques Design Innovation Problem solving methods