Cover Oregon was the
health insurance marketplace
In the United States, health insurance marketplaces, also called health exchanges, are organizations in each state through which people can purchase health insurance. People can purchase health insurance that complies with the Patient Protection ...
for the U.S. state of Oregon, established as Oregon's implementation of the
Patient Protection and Affordable Care Act
A patient is any recipient of health care services that are performed by healthcare professionals. The patient is most often ill or injured and in need of treatment by a physician, nurse, optometrist, dentist, veterinarian, or other health ...
. Cover Oregon was intended to enable Oregonians and small businesses to purchase health insurance at federally subsidized rates.
While the intent was to allow registration and selection of coverage via a website, the site was plagued with problems, and it was possible to purchase insurance only by paper registration.
[ As of January 2014, almost $200 million of the $300 million allocated to develop and operate the Cover Oregon website had been spent.
As a result of the ongoing problems, in April 2014, the board of directors voted to close the state-run exchange and adopt the Federal HealthCare.gov exchange beginning in 2015.] The FBI
The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and Federal law enforcement in the United States, its principal federal law enforcement ag ...
began investigating the failed development of the website in March 2014.
In March 2015, the state officially abolished Cover Oregon, permanently folding its functions into an existing state agency
A government agency or state agency, sometimes an appointed commission, is a permanent or semi-permanent organization in the machinery of government (bureaucracy) that is responsible for the oversight and administration of specific functions, s ...
and the federal HealthCare.gov website.
Background
Health insurance exchanges were established as a part of the 2010 Patient Protection and Affordable Care Act
A patient is any recipient of health care services that are performed by healthcare professionals. The patient is most often ill or injured and in need of treatment by a physician, nurse, optometrist, dentist, veterinarian, or other health ...
to enable individuals to purchase health insurance in state-run marketplaces. In this legislation, states could choose to establish their own health insurance exchanges; if they choose not to do so, the federal government would run one for the state.[
In 2011, the ]Oregon Legislative Assembly
The Oregon Legislative Assembly is the State legislature (United States), state legislature for the U.S. state of Oregon. The Legislative Assembly is bicameral, consisting of an upper house, upper and lower chamber: the Oregon State Senate, Sena ...
passed Senate Bill 99, establishing Oregon's own exchange. Rocky King was named executive director of the exchange in late 2011, and on October 1, 2012, the exchange was named ''Cover Oregon''.
Website failure
Development of the website that would process online enrollments was done by Oracle Corporation
Oracle Corporation is an American Multinational corporation, multinational computer technology company headquartered in Austin, Texas. Co-founded in 1977 in Santa Clara, California, by Larry Ellison, who remains executive chairman, Oracle was ...
and managed by the state of Oregon rather than an independent systems integrator. The project was plagued by numerous management and technological issues, and though the website was supposed to begin processing enrollments on October 1, by mid-October, it was unable to process any enrollments. As of mid-December 2013, the deadline for enrollment for coverage beginning January 1, the state had spent nearly $160 million and the site still could not process online enrollments.[ Governor John Kitzhaber informed Oregon residents that they should obtain a paper application and mail it in to obtain coverage. The state hired or reassigned nearly 500 people to process paper applications.
As of April 2014, the website was still not accepting online enrollments. 200,000 people had enrolled in Cover Oregon via paper applications, the majority through the Oregon Health Plan (Oregon's implementation of ]Medicaid
Medicaid is a government program in the United States that provides health insurance for adults and children with limited income and resources. The program is partially funded and primarily managed by U.S. state, state governments, which also h ...
).[ Cover Oregon Executive Director Rocky King and Oregon Health Authority chief information officer Carolyn Lawson both resigned in the wake of the failure of the website.] Interim executive director Bruce Goldberg stepped down in April 2014 and was replaced by Clyde Hamstreet, a consultant who specializes in corporate turnarounds.
Faced with millions to make Cover Oregon functional, the board of directors voted in April 2014 to scrap the website in favor of adopting the Federal HealthCare.gov website for 2015 enrollments.[ Existing subscribers will have to re-enroll with the Federal exchange.][
]
Legal disputes
In August 2014, Oracle Corporation sued Cover Oregon for breach of contract, for allegedly using their software without paying and then later that month the state of Oregon sued Oracle Corporation, in a civil complaint for breach of contract and "racketeering". By September 8, 2014, Oracle America had filed an amended complaint in federal court accusing Oregon of copyright infringement as Oregon was alleged to be using and distributing unpaid-for works derived from Oracle America's software.
In March 2015, Oregon Governor Kate Brown signed legislation dissolving Cover Oregon.
The parties came to a settlement in September 2016, in which Oregon accepted a package that included $35 million in cash payments from Oracle, and technical support and software licensing agreements with an estimated value of $60 million. Although only a portion of the $240 million spent by the state to develop the system was recouped, a significant part of that expenditure was provided by the federal government, which would likely have claimed additional cash settlement would likely have been claimed.[ Oregon, Oracle settle lawsuit over botched rollout of Cover Oregon health insurance exchange]
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:"We are pleased to have this contentious litigation behind us and to provide Oregon with the flexibility to obtain the software and technical support it desires to address the state's needs over the next several years," said Dorian Daley, Oracle's executive vice president and general counsel.
The ''Portland Tribune'' criticized the settlement: "But when the details are examined, it's clear Oracle came out the clear winner in these negotiations, while Oregon receives very little beyond its legal costs."
Federal investigation
In March 2014, the FBI announced it was launching an investigation into possible criminal wrongdoing related to the failed development of the site. Subpoenas were issued in May 2014 by a grand jury. As of May 2016 the FBI investigation into Cover Oregon was on-going.
Participating insurance providers
In 2014, 11 insurers offered plans on the individual/family market through Cover Oregon.
*ATRIO Health
* Bridgespan
*Health Net
Health Net, LLC, a subsidiary of Centene, is an American health care insurance provider. Health Net and its subsidiaries provide health plans for individuals, families, businesses and people with Medicare (United States), Medicare and Medicaid, as ...
*Health Republic
*Kaiser Permanente
Kaiser Permanente (; KP) is an American integrated delivery system, integrated managed care consortium headquartered in Oakland, California. Founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield, Sidney R. Garfield, the ...
*Lifewise
* Moda Health
*Oregon's Health Co-Op (since closed)
*PacificSource
* Providence Health Plan
*Trillium Community Health Plan
References
External links
* http://webarchive.loc.gov/all/20131215085928/https%3A//www.coveroregon.com/
{{Portal bar, Medicine, Oregon
2011 establishments in Oregon
2015 disestablishments in Oregon
Government of Oregon
Oregon
Oregon ( , ) is a U.S. state, state in the Pacific Northwest region of the United States. It is a part of the Western U.S., with the Columbia River delineating much of Oregon's northern boundary with Washington (state), Washington, while t ...
Healthcare reform in Oregon
Oregon law
United States state health legislation