Core banking is a
bank
A bank is a financial institution that accepts deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital markets.
Becau ...
ing service provided by a group of networked
bank branches where customers may access their
bank account
A bank account is a financial account maintained by a bank or other financial institution in which the financial transactions between the bank and a customer are recorded. Each financial institution sets the terms and conditions for each type o ...
and perform basic
transactions from any of the member branch offices.
Core banking is often associated with
retail banking and many banks treat the retail customers as their core banking customers. Businesses are usually managed via the
corporate banking division of the institution. Core banking covers basic depositing and lending of money.
Core banking functions will include
transaction account
A transaction account, also called a checking account, chequing account, current account, demand deposit account, or share draft account at credit unions, is a deposit account held at a bank or other financial institution. It is available to the ...
s,
loan
In finance, a loan is the lending of money by one or more individuals, organizations, or other entities to other individuals, organizations, etc. The recipient (i.e., the borrower) incurs a debt and is usually liable to pay interest on that ...
s,
mortgages and
payments. Banks make these services available across multiple channels like
automated teller machine
An automated teller machine (ATM) or cash machine (in British English) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, f ...
s,
Internet banking
Online banking, also known as internet banking, web banking or home banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial inst ...
,
mobile banking
Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions remotely using a mobile device such as a smartphone or tablet. Unlike the related internet banking it uses ...
and branches.
Banking software and network technology allows a bank to centralise its record keeping and allow access from any location.
History
Core banking became possible with the advent of computer and telecommunication technology that allowed information to be shared between bank branches quickly and efficiently.
Before the 1970s it used to take at least a day for a transaction to reflect in the real account because each branch had their local servers, and the data from the server in each branch was sent in a batch to the servers in the data center only at the end of the day (EOD).
Over the following 30 years most banks moved to core banking applications to support their operations creating a Centralized Online Real-time Exchange (or Environment) (CORE). This meant that all the bank's branches could access applications from centralized
data centers. Deposits made were reflected immediately on the bank's servers, and the customer could withdraw the deposited money from any of the bank's branches.
Software
Advancements in
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a ''internetworking, network of networks'' that consists ...
and information technology reduced manual work in banks and increased efficiency. Computer software is developed to perform core operations of banking like recording of transactions,
passbook
A passbook or bankbook is a paper book used to record bank or building society transactions on a deposit account.
Traditionally, a passbook was used for accounts with a low transaction volume, such as savings accounts. A bank teller or postma ...
maintenance, interest calculations on
loan
In finance, a loan is the lending of money by one or more individuals, organizations, or other entities to other individuals, organizations, etc. The recipient (i.e., the borrower) incurs a debt and is usually liable to pay interest on that ...
s and
deposits, customer records, the balance of payments, and withdrawal. This software is installed at different branches of the bank and then interconnected by means of
computer network
A computer network is a set of computers sharing resources located on or provided by network nodes. The computers use common communication protocols over digital interconnections to communicate with each other. These interconnections ar ...
s based on
telephone
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into el ...
s,
satellite
A satellite or artificial satellite is an object intentionally placed into orbit in outer space. Except for passive satellites, most satellites have an electricity generation system for equipment on board, such as solar panels or radioiso ...
and the Internet.
Gartner defines a core banking system as a back-end system that processes daily banking transactions, and posts updates to accounts and other financial records.
Core banking systems typically include deposit, loan, and credit-processing capabilities, with interfaces to general ledger systems and reporting tools. Core banking applications are often one of the largest single expenses for banks and legacy software is a major issue in terms of allocating resources. Spending on these systems is based on a combination of service-oriented architecture and supporting technologies.
Many banks implement custom applications for core banking. Others implement or customize commercial
independent software vendor
An independent software vendor (ISV), also known as a software publisher, is an organization specializing in making and selling software, as opposed to computer hardware, designed for mass or niche markets. This is in contrast to in-house softw ...
packages.
Systems integrator
A systems integrator (or system integrator) is a person or company that specializes in bringing together component subsystems into a whole and ensuring that those subsystems function together, a practice known as system integration. They also sol ...
s implement these core banking packages at banks.
Open-source Technology in core banking solutions or software can help banks to maintain their productivity and profitability at the same time.
Providers
While larger financial institutions may implement their own custom core,
community banks and
credit union
A credit union, a type of financial institution similar to a commercial bank, is a member-owned nonprofit financial cooperative. Credit unions generally provide services to members similar to retail banks, including deposit accounts, provision ...
s tend to outsource their core systems to system providers. While there is no consensus or a public register on the actual Core Banking Providers, various
market research companies like
Gartner
Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences. Its clients ...
or
Forrester Research
Forrester is a research and advisory company that offers a variety of services including research, consulting, and events.
Forrester has nine North America locations: Cambridge, Massachusetts; New York, New York; San Francisco, California; M ...
release annual deal surveys mentioning platform deals.
There are few providers that help leverage the existing legacy systems itself, by hollowing out customer engagement functions from the core system and managing it as a horizontal cross-enterprise layer. This layer provides banks with enhanced product innovation capabilities, sophisticated customer data management, partner ecosystem, and revenue management and pricing. With this approach, banks can quickly adopt new technologies, add more functionality and capabilities, offer customized products and enhance the customer experience. The goal is to transition from a product-based to an agile, customer-first organization.
References
{{DEFAULTSORT:Core Banking
Banking terms
Business software