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The Consumer Protection from Unfair Trading Regulations 2008 is a statutory instrument in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
made under the European Communities Act 1972. It came into force on 26 May 2008. It is effectively the successor to the
Trade Descriptions Act 1968 The Trade Descriptions Act 1968 is an Act of the Parliament of the United Kingdom which prevents manufacturers, retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institu ...
, which it largely repeals. It is designed to implement the
Unfair Commercial Practices Directive The Unfair Commercial Practices Directive 2005/29/ECOfficial Journal of the European Union, L149/22 – L149/39, 11 June 2005 regulates unfair business practices in EU law, as part of European consumer law. It requires corresponding laws to be ...
, as part of a common set of European minimum standards for consumer protection.


Contents

The Regulations introduce new rules about consumer protection and the responsibility of businesses to trade fairly. It places a general duty on traders not to trade unfairly. The regulations also include a blacklist of 31 banned trading practices.


Enforcement

In February 2011,
Safestyle UK Safestyle UK plc, part of the Style Group UK, is a provider of PVCu double glazed windows, doors, French doors, patio sliding doors, bifolding doors and conservatories in the United Kingdom. History Established on 22 December 1992 with £2,000, ...
became the first company to be prosecuted under the regulations. In an action brought by North Lincolnshire Council Trading Standards Department they were found guilty under paragraph 25, (ignoring a request not to return) and fined £4000 with £18000 costs for repeatedly calling on a consumer in
Scunthorpe Scunthorpe () is an Industrial city, industrial town and unparished area in the Unitary authorities of England, unitary authority of North Lincolnshire in Lincolnshire, England of which it is the main administrative centre. Scunthorpe had an es ...
.


See also

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Unfair Commercial Practices Directive The Unfair Commercial Practices Directive 2005/29/ECOfficial Journal of the European Union, L149/22 – L149/39, 11 June 2005 regulates unfair business practices in EU law, as part of European consumer law. It requires corresponding laws to be ...
*
Unfair Terms in Consumer Contracts Directive The Unfair Terms in Consumer Contracts Directive''93/13/EECis a European Union directive (then called European Economic Community directive) governing the use of surprising or onerous terms used by business in deals with consumers. National law I ...
*
Product Liability Directive The Product Liability Directive''85/374/EECis a directive of the Council of the European Communities (now the European Union) which created a regime of strict liability for defective products applicable in all member states of the European Union, ...
*
English contract law English contract law is the body of law that regulates legally binding agreements in England and Wales. With its roots in the lex mercatoria and the activism of the judiciary during the industrial revolution, it shares a heritage with countrie ...
*
EU law European Union law is a system of rules operating within the member states of the European Union (EU). Since the founding of the European Coal and Steel Community following World War II, the EU has developed the aim to "promote peace, its value ...


Notes


External links


Text of the Regulations as enacted
from the
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.
BBC News - New rules for consumer protection
United Kingdom contract law 2008 in British law Statutory Instruments of the United Kingdom Consumer protection in the United Kingdom Consumer protection legislation {{UK-law-stub