Communications In Rwanda
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Telecommunications in Rwanda include radio, television, fixed and mobile telephones, and the Internet.


Regulation

Two government-appointed regulatory bodies, the Rwanda Information Technology Authority under the Rwanda Development Board, and the Rwanda Utilities Regulatory Agency (RURA), supervise the regulatory frameworks and implementation of the county's policies and strategies in the telecommunications sector. RURA is a national body with autonomy in its administrative and financial management. However, its seven board members, supervisory board, and the managing director are nominated by and work under full control of the government. The telecommunications sector was liberalized in 2001, and the number of companies providing telephone and Internet services increased from one, the state-run
Rwandatel Rwandatel was a telephony company with its headquarters in Kigali, Rwanda. History Rwandatel was founded in 1993 as a government parastatal to provide telephone and internet services, including local telephony and long-distance service. In ...
, to 10 in 2012. These providers are all privately owned, with the exception of Rwandatel. Rwandatel had the largest market share of fixed broadband subscriptions as of September 2012.


Radio and television

*
Radio stations Radio broadcasting is the broadcasting of audio signal, audio (sound), sometimes with related metadata, by radio waves to radio receivers belonging to a public audience. In terrestrial radio broadcasting the radio waves are broadcast by a lan ...
: ** Government-owned and operated Radio Rwanda has a national reach; 9 private radio stations; transmissions of multiple international broadcasters are available (2007);"Communications: Rwanda"
''World Factbook'', U.S. Central Intelligence Agency, 28 January 2014. Retrieved 6 February 2014.
** 0 AM, 8 FM, and 1 shortwave stations; two main FM programs are broadcast through a system of repeaters (2005). *
Radios Radio is the technology of communicating using radio waves. Radio waves are electromagnetic waves of frequency between 3 hertz (Hz) and 300 gigahertz (GHz). They are generated by an electronic device called a transmitter connected to ...
: 601,000 (1997). *
Television stations A television station is a set of equipment managed by a business, organisation or other entity such as an amateur television (ATV) operator, that transmits video content and audio content via radio waves directly from a transmitter on the earth's s ...
: (RBA) ** Rwanda Television: The government owns and operates the only TV station, Television Rwandaise (2007); ** Two stations (2004). *
Television set A television set or television receiver (more commonly called TV, TV set, television, telly, or tele) is an electronic device for viewing and hearing television broadcasts, or as a computer monitor. It combines a tuner, display, and loudspeake ...
s: NA; probably less than 1,000 (1997). State TV and radio reach the largest audiences, radio is the main source of news, and the international radio stations
BBC World Service The BBC World Service is a British Public broadcasting, public service broadcaster owned and operated by the BBC. It is the world's largest external broadcaster in terms of reception area, language selection and audience reach. It broadcas ...
,
Voice of America Voice of America (VOA or VoA) is an international broadcasting network funded by the federal government of the United States that by law has editorial independence from the government. It is the largest and oldest of the American internation ...
(VOA), and
Deutsche Welle (; "German Wave"), commonly shortened to DW (), is a German state-funded television network, state-owned international broadcaster funded by the Federal Government of Germany. The service is available in 32 languages. DW's satellite tele ...
(DW) are available."Rwanda profile: Media"
''BBC News'',30 October 2012. Retrieved 6 February 2014.
Most radio stations are accessible online, either through their own websites and blogs, or through social media. Radio, and in particular the "hate" station
Radio Télévision Libre des Mille Collines (RTLM) (), nicknamed "Radio Genocide" or "Hutu Power Radio", was a Rwandan radio station which broadcast from July 8, 1993, to July 31, 1994. It played a significant role in inciting the Rwandan genocide that took place from April to July 1994, ...
(RTLM), played a role in the 1994 genocide.


Telephones

*
Calling code Telephone country codes are telephone number prefixes for reaching subscribers in foreign countries or areas by international direct dialing (IDD). Country codes are defined by the International Telecommunication Union (ITU) in ITU-T standard ...
: +250 *
International call prefix International direct dialing (IDD) or international subscriber dialling (ISD) is placing an International call, international telephone call, dialed directly by a telephone subscriber, rather than by a switchboard operator, telephone operator. Sub ...
: 000 * Main lines: ** 11,215 lines in use, 188th in the world (2019) ** Fixed lines subscriptions have dropped sharply since 2014 **Airtel Rwanda Ltd controls over 80% of the market * Mobile cellular: **9.53 million lines, 90th in the world (2019) **Mobile cellular subscriptions have almost tripled over the past decade **MTN Rwanda Ltd and Airtel Rwanda Ltd split the mobile cellular market roughly 60/40 * Telephone system: ** a government-sponsored
fiber-optic cable A fiber-optic cable, also known as an optical-fiber cable, is an assembly similar to an electrical cable but containing one or more optical fibers that are used to carry light. The optical fiber elements are typically individually coated with p ...
expansion project was completed improving telecommunication services throughout the country (2011); a well-developed mobile cellular network covers nearly 98 percent of the population (2013). ** a small, inadequate telephone system primarily serves business, education, and government; the capital,
Kigali Kigali () is the Capital (political), capital and largest city of Rwanda. It is near the nation's geographic centre in a region of rolling hills, with a series of valleys and ridges joined by steep slopes. As a primate city, Kigali is a relativ ...
, is connected to the centers of the provinces by
microwave radio relay Microwave transmission is the Data transmission, transmission of information by electromagnetic waves with wavelengths in the microwave frequency range of 300 MHz to 300 GHz (1 m - 1 mm wavelength) of the electromagnetic spectrum ...
and by cellular telephone service; much of the network depends on wire and HF
radiotelephone A radiotelephone (or radiophone), abbreviated RT, is a radio communication system for conducting a conversation; radiotelephony means telephony by radio. It is in contrast to ''radiotelegraphy'', which is radio transmission of telegrams (messag ...
; combined fixed-line and mobile-cellular telephone density has increased and now exceeds 40 telephones per 100 persons, international connections employ microwave radio relay to neighboring countries and satellite communications to more distant countries (2010). * Satellite earth stations: 1
Intelsat Intelsat S.A. (formerly Intel-Sat, Intelsat) is a Luxembourgish-American multinational satellite services provider with corporate headquarters in Luxembourg and administrative headquarters in Tysons, Virginia, United States. Originally formed ...
(
Indian Ocean The Indian Ocean is the third-largest of the world's five oceanic divisions, covering or approximately 20% of the water area of Earth#Surface, Earth's surface. It is bounded by Asia to the north, Africa to the west and Australia (continent), ...
) in
Kigali Kigali () is the Capital (political), capital and largest city of Rwanda. It is near the nation's geographic centre in a region of rolling hills, with a series of valleys and ridges joined by steep slopes. As a primate city, Kigali is a relativ ...
includes
telex Telex is a telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communica ...
and
telefax Fax (short for facsimile), sometimes called telecopying or telefax (short for telefacsimile), is the telephonic transmission of scanned printed material (both text and images), normally to a telephone number connected to a printer or other out ...
service (2010).


Internet

*
Top-level domain A top-level domain (TLD) is one of the domain name, domains at the highest level in the hierarchical Domain Name System of the Internet after the root domain. The top-level domain names are installed in the DNS root zone, root zone of the nam ...
: .rw *
Internet users The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a network of networks that consists of private, publ ...
: ** 2.65 million, 107th in the world; 21.77% of the population (2018) ** 450,000 users (2009), 118th in the world; ** 25,000 users (2002). * Fixed broadband: 7,501 subscriptions, 175th in the world; less than 1% of population (2018) *
Wireless broadband Wireless broadband is a telecommunications technology that provides high-speed wireless Internet access or computer networking access over a wide area. The term encompasses both fixed and mobile broadband. The term broadband Originally the wo ...
: 379,331 subscriptions, 99th in the world; 3.2% of the population, 119th in the world (2012)."Active mobile-broadband subscriptions per 100 inhabitants 2012"
Dynamic Report, ITU ITC EYE,
International Telecommunication Union The International Telecommunication Union (ITU)In the other common languages of the ITU: * * is a list of specialized agencies of the United Nations, specialized agency of the United Nations responsible for many matters related to information ...
. Retrieved on 29 June 2013.
*
Internet hosts A network host is a computer or other device connected to a computer network. A host may work as a server offering information resources, services, and applications to users or other hosts on the network. Hosts are assigned at least one network a ...
: 1,447 hosts, 168th in the world (2012). *
IPv4 Internet Protocol version 4 (IPv4) is the first version of the Internet Protocol (IP) as a standalone specification. It is one of the core protocols of standards-based internetworking methods in the Internet and other packet-switched networks. ...
: 195,840 addresses allocated, 117th in the world, less than 0.05% of the world total, 16.8 addresses per 1000 people (2012). *
Internet Service Provider An Internet service provider (ISP) is an organization that provides a myriad of services related to accessing, using, managing, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, no ...
s: 4 ISPs (2005). Rwanda ranked in first place in Africa for broadband download speeds and 62nd globally with a speed of 7.88 Mbit/s in February 2013. The Internet has been available from mobile cellular phones since 2007, but the high cost of phones and limited bandwidth restrained its popularity for several years. With completion of the government-sponsored fiber-optic cable expansion project in 2011, telecommunication services throughout the country have improved and the amount of mobile cellular Internet access and use has increased. In 2009, RURA set up the Rwanda Internet Exchange (RINEX) to connect ISPs and enable the routing of local Internet traffic through a central exchange point without having to pass through international networks. ISPs can also opt to connect via RINEX to the international Internet. As of the end of 2013, only five ISPs exchange Internet traffic via RINEX, and the price for national access remained the same as for international access. Internet access is limited mostly to Kigali, the capital city, and remains beyond the economic capacity of most citizens, particularly those in rural areas who are limited by low disposable incomes and a low level of
digital literacy Digital literacy is an individual's ability to find, evaluate, and communicate information using typing or digital media platforms. Digital literacy combines technical and cognitive abilities; it consists of using information and communication tec ...
. More than 90% of the population lives in rural areas, with most engaged in subsistence agriculture. Between 70% and 90% of the population speaks only
Kinyarwanda Kinyarwanda, Rwandan or Rwanda, officially known as Ikinyarwanda, is a Bantu language and the national language of Rwanda. It is a dialect of the Rwanda-Rundi language that is also spoken in adjacent parts of the Democratic Republic of the ...
, making Internet content in English unavailable to the majority of Rwandans. In 2015, the Internet penetration rate was about 25% of the population.


Digital Progress

The 2021
UNDP The United Nations Development Programme (UNDP) is a United Nations agency tasked with helping countries eliminate poverty and achieve sustainable economic growth and human development. The UNDP emphasizes on developing local capacity towar ...
report highlights Rwanda's advancements in incorporating technology in education, specifically aiding students with disabilities. Smart
e-learning Educational technology (commonly abbreviated as edutech, or edtech) is the combined use of computer hardware, software, and educational theory and practice to facilitate learning and teaching. When referred to with its abbreviation, "EdTech" ...
technology, including smart boards and internet access, has been introduced to support students with visual and hearing impairments.


Internet censorship and surveillance

Rwanda was rated "partly free" in ''Freedom on the Net 2013'' by
Freedom House Freedom House is a nonprofit organization based in Washington, D.C. It is best known for political advocacy surrounding issues of democracy, Freedom (political), political freedom, and human rights. Freedom House was founded in October 1941, wi ...
with a score of 48, somewhat past the midway point between the end of the range for "free" (30) and the start of the range for "not free" (60)."Country Report: Rwanda"
''Freedom on the Net 2013'', Freedom House, 30 September 2013. Retrieved 6 February 2014.
The law does not provide for government restrictions on access to the Internet, but there are reports that the government blocks access to Web sites within the country that are critical of the government.
''Country Reports on Human Rights Practices for 2012'', Bureau of Democracy, Human Rights, and Labor, U.S. Department of State, 2 April 2013. Retrieved 6 February 2014.
In 2012 and 2013, some independent online news outlets and opposition blogs were intermittently inaccessible. It is uncertain whether the disruptions are due to government blocking, as was the case in past years, or to technical issues. Some opposition sites continue to be blocked on some ISPs in early 2013, including Umusingi and Inyenyeri News, which were first blocked in 2011. Social-networking sites such as
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
,
Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
,
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
, and international
blog hosting service A blog (a truncation of "weblog") is an informational website consisting of discrete, often informal diary-style text entries also known as posts. Posts are typically displayed in reverse chronological order so that the most recent post appe ...
s are freely available. The websites of international human rights organizations such as
Freedom House Freedom House is a nonprofit organization based in Washington, D.C. It is best known for political advocacy surrounding issues of democracy, Freedom (political), political freedom, and human rights. Freedom House was founded in October 1941, wi ...
,
Amnesty International Amnesty International (also referred to as Amnesty or AI) is an international non-governmental organization focused on human rights, with its headquarters in the United Kingdom. The organization says that it has more than ten million members a ...
, and
Human Rights Watch Human Rights Watch (HRW) is an international non-governmental organization that conducts research and advocacy on human rights. Headquartered in New York City, the group investigates and reports on issues including War crime, war crimes, crim ...
, as well as the online versions of media outlets such as the
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
,
Le Monde (; ) is a mass media in France, French daily afternoon list of newspapers in France, newspaper. It is the main publication of Le Monde Group and reported an average print circulation, circulation of 480,000 copies per issue in 2022, including ...
,
Radio France Internationale Radio France Internationale, usually referred to as RFI, is the State media, state-owned international radio news network of France. With 59.5 million listeners in 2022, it is one of the most-listened-to international radio stations in the world ...
, ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', and many others are freely accessible. Websites of national news outlets are also easily accessible. These include the web versions of state-run media and pro-government outlets as well as independent outlets such as The Rwanda Focus, Rushyashya, The Chronicles, Umusanzu, and Rwanda Dispatch. The constitution provides for
freedom of speech Freedom of speech is a principle that supports the freedom of an individual or a community to articulate their opinions and ideas without fear of retaliation, censorship, or legal sanction. The rights, right to freedom of expression has been r ...
and press "in conditions prescribed by the law." The government at times restricts these rights. The government intimidates and arrests journalists who express views that are deemed critical on sensitive topics. Laws prohibit promoting divisionism, genocide ideology, and genocide denial, "spreading rumors aimed at inciting the population to rise against the regime", expressing contempt for the Head of State, other high-level public officials, administrative authorities or other public servants, and slander of foreign and international officials and dignitaries. These acts or expression of these viewpoints sometimes results in arrest, harassment, or intimidation. Numerous journalists practice
self-censorship Self-censorship is the act of censoring or classifying one's own discourse, typically out of fear or deference to the perceived preferences, sensibilities, or infallibility of others, and often without overt external pressure. Self-censorship is c ...
. In June 2011 a court convicted journalist Jean Bosco Gasasira in absentia of displaying contempt for the head of state and incitement to civil disobedience for his writings in the online publication Umuvugizi and sentenced him to two and a half years in prison. The constitution and law prohibit arbitrary interference with privacy, family, home, or correspondence; however, there are numerous reports the government monitors homes, telephone calls,
e-mail Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, Internet
chat rooms The term chat room, or chatroom (and sometimes group chat; abbreviated as GC), is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from ...
, other private communications, movements, and personal and institutional data. In some cases monitoring has led to detention and interrogation by State security forces (SSF).


See also

* Terrestrial fibre optic cable projects in Rwanda * Media of Rwanda


References

* *


External links


Rwanda Information Communication and Technology Association
(RICTA), manager of the .rw domain.
Rwanda Broadcasting Agency
(RBA), state-owned radio and television broadcaster. {{Internet censorship by country