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The Communications Act 2003 (c. 21) is an Act of the
Parliament of the United Kingdom The Parliament of the United Kingdom of Great Britain and Northern Ireland is the supreme legislative body of the United Kingdom, and may also legislate for the Crown Dependencies and the British Overseas Territories. It meets at the Palace ...
. The act, which came into force on 25 July 2003, superseded the Telecommunications Act 1984. The new act was the responsibility of Culture Secretary Tessa Jowell. It consolidated the telecommunication and broadcasting regulators in the UK, introducing the Office of Communications (
Ofcom The Office of Communications, commonly known as Ofcom, is the government-approved regulatory and competition authority for the broadcasting, internet, telecommunications and mail, postal industries of the United Kingdom. Ofcom has wide-rang ...
) as the new industry regulator. On 28 December 2003 Ofcom gained its full regulatory powers, inheriting the duties of the Office of Telecommunications ( Oftel). Among other measures, the act introduced
legal recognition Legal recognition of a status or fact in a jurisdiction is a formal acknowledgment of it as being true, valid, legal, or worthy of consideration, and may involve approval or the granting of rights. For example, a nation or territory may require ...
of
community radio Community radio is a radio service offering a third model of radio broadcasting in addition to commercial broadcasting, commercial and public broadcasting. Community broadcasting, Community stations serve geographic communities and communities o ...
and paved the way for full-time community radio services in the UK, as well as controversially lifting many restrictions on cross- media ownership. It also made it illegal to use other people's
Wi-Fi Wi-Fi () is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for Wireless LAN, local area networking of devices and Internet access, allowing nearby digital devices to exchange data by ...
broadband connections without their permission. In addition, the legislation also allowed for the first time non-European entities to wholly own a British television company.


Provisions of the act

The act has a large number of provisions, including the following: * Dishonestly obtaining access to the Internet with no intention to pay for the service was made a criminal offence. * Sending a malicious communication using
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
was made a criminal offence. * The
Independent Television Commission The Independent Television Commission (ITC) licensed and regulated commercial television services in the United Kingdom (except S4C in Wales) between 1 January 1991 and 28 December 2003. History The creation of ITC, by the Broadcasting Act ...
, Radio Authority, Office of Telecommunications, and Radiocommunications Agency were merged into Ofcom. * The telecommunications licensing regime was replaced by a general authorisation for companies to provide telecommunications services subject to general conditions of entitlement, while BT retained its universal service obligation. * It was declared an offence to "persistently make use of a public electronic communications network for the purpose of causing annoyance, inconvenience or needless anxiety". Ofcom subsequently developed policies to reduce the number of silent telephone calls. *Sections 78 to 93 concern OFCOM's powers and duties in markets where one or more business is able to exercise "significant market power" (SMP). * The public service remit for
Channel 4 Channel 4 is a British free-to-air public broadcast television channel owned and operated by Channel Four Television Corporation. It is state-owned enterprise, publicly owned but, unlike the BBC, it receives no public funding and is funded en ...
was revised. * Broadcasters were required to make a proportion of television programmes outside the London area (defined as outside the M25). * Restrictions on ITV company ownership were lifted, aside from "public interest" test that was added as an amendment in the
House of Lords The House of Lords is the upper house of the Parliament of the United Kingdom. Like the lower house, the House of Commons of the United Kingdom, House of Commons, it meets in the Palace of Westminster in London, England. One of the oldest ext ...
. The result was the formation of a single entity
ITV plc ITV plc is a British media company that holds 13 of the 15 regional television licences that make up the ITV (TV network), ITV network (Channel 3), the oldest and largest commercial terrestrial television network in the United Kingdom. ITV plc ...
controlling all of the ITV franchises in England and Wales in February 2004. * The limit on the proportion of
ITN Independent Television News (ITN) is a UK-based media production and broadcast journalism company. ITN is based in London, with bureaux and offices in Beijing, Brussels, Jerusalem, Johannesburg, New York City, New York, Paris, Sydney and Washin ...
that any ITV operating company could own was abolished. * Broadcasters were required to carry a "suitable quantity and range of programmes" dealing with religion and other beliefs, as part of their public service broadcasting. * Political advertising on television or radio was prohibited. *Ofcom given the responsibility to 'promote' media literacy. * The Gaelic Media Service (now MG ALBA) was created "to secure that a wide and diverse range of high quality programmes in Gaelic are broadcast or otherwise transmitted so as to be available to persons in Scotland". *
Community radio Community radio is a radio service offering a third model of radio broadcasting in addition to commercial broadcasting, commercial and public broadcasting. Community broadcasting, Community stations serve geographic communities and communities o ...
stations were recognised as a distinct third tier of radio alongside
BBC Radio BBC Radio is an operational business division and service of the British Broadcasting Corporation (BBC) which has operated in the United Kingdom under the terms of a royal charter since 1927. The service provides national radio stations cove ...
and
commercial radio Commercial broadcasting (also called private broadcasting) is the broadcasting of television programs and radio programming by privately owned corporate media, as opposed to state sponsorship, for example. It was the United States' first model ...
. * The authority for the
BBC The British Broadcasting Corporation (BBC) is a British public service broadcaster headquartered at Broadcasting House in London, England. Originally established in 1922 as the British Broadcasting Company, it evolved into its current sta ...
to collect the
licence fee A television licence or broadcast receiving licence is a payment required in many countries for the reception of television broadcasts or the possession of a television set. In some countries, a licence is also required to own a radio or rece ...
was set out. * Provision was made for the requirements for blind and deaf television viewers. This has subsequently included
sign language Sign languages (also known as signed languages) are languages that use the visual-manual modality to convey meaning, instead of spoken words. Sign languages are expressed through manual articulation in combination with #Non-manual elements, no ...
,
subtitles Subtitles are texts representing the contents of the audio in a film, television show, opera or other audiovisual media. Subtitles might provide a transcription or translation of spoken dialogue. Although naming conventions can vary, caption ...
and audio description. * The Broadcast Committee of Advertising Practice was established as the regulatory body ensuring that advertising on radio and television is not misleading, harmful, offensive, or beyond the boundaries of taste and decency.


Wi-Fi

It is an offence under section 125 of the act to obtain access to the Internet when there is no intention to pay for that service. The legislation was intended to prevent the major defrauding of communications companies. Nevertheless, the individual practice of piggybacking (the illicit use of a Wi-Fi connection to access another subscriber's Internet service) was demonstrated to be a contravention of the act by ''R v Straszkiewicz'' in 2005. There have been subsequent arrests for the practice. Piggybacking may also be a breach of the
Computer Misuse Act 1990 The Computer Misuse Act 1990 (c. 18) is an act of the Parliament of the United Kingdom, introduced partly in response to the decision in ''R v Gold & Schifreen'' (1988) 1 AC 1063. Critics of the bill complained that it was introduced hastily, w ...
. Section 125 of the act has been criticised for its vagueness, resulting in the possibility that many users of portable Wi-Fi enabled devices are inadvertently breaching it.


Malicious communications

Section 127 (1) of the act makes it an offence to send a message that is grossly offensive or of an indecent, obscene or menacing character over a public electronic communications network. The section replaced section 43 of the Telecommunications Act 1984 and is drafted as widely as its predecessor. The section has been used controversially to prosecute users of social media in cases such as the Twitter Joke Trial and
Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
comments concerning the murder of April Jones. Section 127 is a
summary offence A summary offence or petty offence is a violation in some common law jurisdictions that can be proceeded against summarily, without the right to a jury trial and/or indictment (required for an indictable offence). Canada In Canada, summary offe ...
, so it is tried in a
magistrates The term magistrate is used in a variety of systems of governments and laws to refer to a civilian officer who administers the law. In ancient Rome, a ''magistratus'' was one of the highest ranking government officers, and possessed both judici ...
court with no right to jury trial. On 19 December 2012, to strike a balance between freedom of speech and criminality, the Director of Public Prosecutions issued interim guidelines, clarifying when social messaging is eligible for criminal prosecution under UK law. Only communications that are credible threats of violence, harassment, or
stalking Stalking is unwanted and/or repeated surveillance or contact by an individual or group toward another person. Stalking behaviors are interrelated to harassment and intimidation and may include following the victim in person or monitorin ...
(such as aggressive Internet trolling) which specifically targets an individual or individuals or breaches a
court order A court order is an official proclamation by a judge (or panel of judges) that defines the legal relationships between the parties to a hearing, a trial, an appeal or other court proceedings. Such ruling requires or authorizes the carrying o ...
designed to protect someone (such as those protecting the identity of a victim of a sexual offence) will be prosecuted. Communications that express an "unpopular or unfashionable opinion about serious or trivial matters, or banter or humour, even if distasteful to some and painful to those subjected to it" will not. Communications that are merely "grossly offensive, indecent, obscene or false" will be prosecuted only when it can be shown to be necessary and proportionate. People who pass on malicious messages, such as by retweeting, can also be prosecuted when the original message is subject to prosecution. Individuals who post messages as part of a separate crime, such as a plan to import drugs, would face prosecution for that offence, as is currently the case. Revisions to the interim guidelines were issued on 20 June 2013 following a public consultation. The revisions specified that prosecutors should consider: * whether messages were aggravated by references to race, religion or other minorities, and whether they breached existing rules to counter harassment or stalking; and * the age and maturity of any wrongdoer should be taken into account and given great weight. The revisions also clarified that criminal prosecutions were "unlikely": * when the author of the message had "expressed genuine remorse"; * when "swift and effective action ... to remove the communication" was taken; or * when messages were not intended for a wide audience. More recently, Section 127 has been used to prosecute those alleged to have sent grossly offensive messages on a public electronic communications network, such as
WhatsApp WhatsApp (officially WhatsApp Messenger) is an American social media, instant messaging (IM), and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make vo ...
, but which were not visible to an audience beyond the intended recipients. In 2022, a serving police officer and a former constable each received 12-week prison sentences for sending racist, misogynistic, ableist, and homophobic messages to a WhatsApp group. The group was uncovered as convicted murderer, and former police officer, Wayne Couzens had been a member. Six more former police officers, retired at the time of the offensive communications, pleaded guilty to a similar but unrelated WhatsApp group in September 2023. Such prosecutions are not without controversy since they treat encrypted messages, by their nature only visible to intended recipients, as public because they are sent using publicly available
instant messaging Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
platforms, rather than because the individual messages themselves are visible to the public. Andrew Tettenborn, a British legal academic, has argued that this criminalises speech which would not be illegal if spoken aloud in private conversation. The Law Commission, a public body which reviews and recommends changes to the law, recommended that Section 127 be replaced with new offences that are more targeted in their approach. This was intended to update legislation passed prior to the widespread use of
instant messaging Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
and to reduce concerns about limits on the freedom of expression. Though Online Safety Act 2023 adopted some of these proposals by repealing Section 127(2) and replacing it with two new offences: threatening communication and false communication, Section 127(1) pertaining to grossly offensive messages remains in force.


Amendments to the act

*Regulations amended the act in 2009 and 2010, making Ofcom the co-regulator for
video on demand Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
in the UK, along with ATVOD and the Advertising Standards Authority. * The Digital Economy Act 2010 amended the Communications Act 2003, giving Ofcom the responsibility of enforcing regulations concerning Internet copyright breaches. * The
Postal Services Act 2011 The Postal Services Act 2011 (c. 5) is an act of the Parliament of the United Kingdom. The act enabled the British Government to sell shares in Royal Mail to private investors and includes the possible mutualisation of the Post Office. The act ...
allowed Ofcom to take over regulatory responsibility for the
Royal Mail Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services. It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels) ...
from the
Postal Services Commission The Postal Services Commission, known as Postcomm, was a non-ministerial department of the Government of the United Kingdom charged with overseeing the quality and universal service of post in the United Kingdom. It was established in 2000 under ...
. * The Audiovisual Media Services Regulations 2014 amended the Communications Act 2003 to set out statutory and legal obligations for media distributors of on-demand content. The regulations define the content that can legally be distributed under an R18 certificate and make it a criminal offence to not adequately restrict access to such content to those aged over 18. * The Criminal Justice and Courts Act 2015 extended the time limits for bringing a prosecution under section 127. * The allowed local digital radio networks. A consultation on the licensing scheme under the amendments was implemented in 2018. Starting in 2018, as of 2025, seven rounds of licensing rounds were held. * The allows broadband providers in England and Wales to seek access rights by taking landlords and landowners to court if they and land owners do not respond to installation requests within 35 days.


Notable prosecutions

* 2012:
Paul Chambers Paul Laurence Dunbar Chambers Jr. (April 22, 1935 – January 4, 1969) was an American jazz double bassist. A fixture of rhythm sections during the 1950s and 1960s, he has become one of the most widely-known jazz bassists of the hard bop er ...
made a joke on
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in response to Robin Hood Airport cancelling flights. He said that unless the facility resolved the problem within a week, he would be "blowing the airport sky high". After an off-duty manager discovered the post, Chambers was arrested by anti-terror police. He was found guilty, lost his job and was ordered to pay a £385 fine and £600 in costs. However, after a strong public outcry and three appeals, the case was eventually overturned. *2014: A Lincolnshire man was charged with being grossly offensive after posting a photograph of a police officer on social media, with two phalluses drawn on it. The offending picture was passed on to Lincolnshire Police, who arrested the 20-year-old. He was ordered to pay £400 in compensation to the officer in question, in addition to £85 costs and a £60 victim surcharge. * 2017: ''R v Mwaikambo'' where a 43-year-old man posted one video and seven pictures of a victim of the
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to his
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account. Notable in this case was the rapidity of conviction: the fire occurred on 14 June and the case was heard but two days later. Mwaikambo was sentenced to three months in prison. * 2018: Mark Meechan, a comedian and social commentator, was convicted under the Communications Act in 2018. He had made a video demonstrating how he had trained his girlfriend's dog to perform a
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upon hearing the phrase "Sieg Heil" and to respond to being asked if he wanted to "gas the Jews". Even though Meechan said that he was not actually racist and that it was a joke intended to annoy his girlfriend, the court found him guilty of being "grossly offensive" on 20 March. He was fined £800 at Airdrie Sheriff Court on 23 April 2018. * 2018: A Merseyside woman was convicted under the Communications Act for posting rap lyrics on
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which were deemed 'racist', due to them including racially charged language. Chelsea Russell had used lyrics from a Snap Dogg song as a tribute to a boy who died in a road accident. She was sentenced to an eight-week community order, along with an eight-week curfew. She was also ordered to pay costs of £500 and an £85 victim surcharge. Her conviction was quashed on appeal in February 2019. * 2020: Kate Scottow was convicted in February 2020 for tweeting "transphobic" insults. This conviction was quashed on appeal in December 2020. * 2020: Conservative Party candidate Joshua Spencer was sentenced to 9 weeks in prison under section 127 for sending threatening messages to
Yvette Cooper Yvette Cooper (born 20 March 1969) is a British politician who has served as Home Secretary since July 2024. A member of the Labour Party (UK), Labour Party, Cooper has been Member of Parliament (United Kingdom), member of parliament (MP) for Po ...
and her constituency staff.


See also

* UK public service law * Telecommunications Act 1997, Australia * Telecommunications Act (Canada) * Telecommunications Act of 1996, United States


Notes


External links


Practical Law Company's 'Telecoms: a quick guide'
{{Telecommunications industry in the United Kingdom United Kingdom Acts of Parliament 2003 Public services United Kingdom public law Communications in the United Kingdom Broadcasting in the United Kingdom History of telecommunications in the United Kingdom Internet censorship in the United Kingdom Political funding in the United Kingdom