Commander Shepard is the
player character
A player character (also known as a playable character or PC) is a fictional Character (arts), character in a video game or tabletop role-playing game whose actions are controlled by a player rather than the rules of the game. The characters tha ...
in the ''
Mass Effect
''Mass Effect'' is a military science fiction media franchise created by Casey Hudson. The franchise depicts a distant future where humanity and several alien civilizations have colonized the galaxy using technology left behind by Elder race, a ...
'' video game series by
BioWare (''
Mass Effect
''Mass Effect'' is a military science fiction media franchise created by Casey Hudson. The franchise depicts a distant future where humanity and several alien civilizations have colonized the galaxy using technology left behind by Elder race, a ...
'', ''
Mass Effect 2'', and ''
Mass Effect 3
''Mass Effect 3'' is a 2012 action role-playing game developed by BioWare and published by Electronic Arts. The third major entry in the ''Mass Effect'' series and the final installment of the original trilogy, it was released in March 2012 for ...
'').
A veteran soldier of the Systems Alliance Navy, an N7 graduate of the Interplanetary Combatives Training (ICT) military program, and the first human Citadel Council Spectre, Shepard works to stop the
Reapers, a sentient machine race dedicated to wiping out all advanced organic life. Shepard is neither a
hero
A hero (feminine: heroine) is a real person or fictional character who, in the face of danger, combats adversity through feats of ingenuity, courage, or Physical strength, strength. The original hero type of classical epics did such thin ...
, nor a
villain
A villain (also known as a " black hat", "bad guy" or "baddy"; The New Oxford Dictionary of English (1998) – p.126 "baddy (also baddie) noun (pl. -ies) ''informal'' a villain or criminal in a book, film, etc.". the feminine form is villai ...
;
[Paragon or Renegade morality system game mechanics] depending upon players' choices and actions, Shepard is the abstaining factor that acts as both on occasion and will take whatever action is deemed necessary when presented with impossible scenarios.
Shepard's gender,
class
Class, Classes, or The Class may refer to:
Common uses not otherwise categorized
* Class (biology), a taxonomic rank
* Class (knowledge representation), a collection of individuals or objects
* Class (philosophy), an analytical concept used d ...
, first name and facial appearance are chosen and customized by the player. The default male Shepard's face and body were modelled after
Mark Vanderloo, while
Mark Meer provided the voice for the male Shepard.
Jennifer Hale voiced the female Shepard. Since the player can choose the gender of Shepard, much of the dialogue revolving around the character is gender-neutral with only a few exceptions. However, in some other ''Mass Effect'' media, Shepard is called "he" regardless of player choice for the gender.
The character is inspired by and named after American astronaut
Alan Shepard
Alan Bartlett Shepard Jr. (November 18, 1923 – July 21, 1998) was an American astronaut. In 1961, he became the second person and the first American to travel into space and, in 1971, he became the List of Apollo astronauts#Apollo astr ...
. Shepard's armor developed over the series and was originally intended to be red-and-white. Most promotional material for the series focused on the male Shepard, due to the studio's desire for a single identifiable hero, though both versions of the character were given equal priority during development. Various merchandise has been made, including several figurines. Shepard has made cameo appearances in other
Electronic Arts
Electronic Arts Inc. (EA) is an American video game company headquartered in Redwood City, California. Founded in May 1982 by former Apple Inc., Apple employee Trip Hawkins, the company was a pioneer of the early home computer game industry ...
games and is referenced in ''
Mass Effect: Andromeda''.
Concept and creation
BioWare wanted players to feel special and empowered from the start of the game. Unlike other
role-playing game
A role-playing game (sometimes spelled roleplaying game, or abbreviated as RPG) is a game in which players assume the roles of player character, characters in a fictional Setting (narrative), setting. Players take responsibility for acting out ...
protagonists, they felt Shepard should not be an entirely blank character for the player to create, in order to create a more "intense" experience; with ''Mass Effect'' being more cinematic than other BioWare video games, they felt they needed an "extra bit" with a sense of a specific flavor that can be caused by a memorable character, such as ''
Star Trek
''Star Trek'' is an American science fiction media franchise created by Gene Roddenberry, which began with the Star Trek: The Original Series, series of the same name and became a worldwide Popular culture, pop-culture Cultural influence of ...
''s
Captain Kirk
James Tiberius Kirk, often known as Captain Kirk, is a fictional character in the ''Star Trek'' media franchise. Originally played by Canadian actor William Shatner, Kirk first appeared in ''Star Trek'' serving aboard the starship USS ''Enterp ...
or ''
24''s
Jack Bauer.
Developers wanted to at least give Shepard a last name so that other characters could address them. The developers wanted a name that was both "all-American" and common, which led them to start looking at the original seven astronauts.
Alan Shepard
Alan Bartlett Shepard Jr. (November 18, 1923 – July 21, 1998) was an American astronaut. In 1961, he became the second person and the first American to travel into space and, in 1971, he became the List of Apollo astronauts#Apollo astr ...
was chosen due to fitting with the idea of "their" Shepard, being tough and respected, and fitting in with the character being the first human Spectre – Alan Shepard being the first American in space.
During the development of the first game, the female Shepard was given equal importance as the male counterpart; unique lines were written for her as well as a unique romance option. In fact, the early model for animation tests featured a female Shepard.
When describing her,
Casey Hudson said "
e's not a caricature of the idea of role-playing as a female, but instead she's very impressive as a strong female character that's sensitive yet extremely confident and assertive".
Appearance and design
Shepard's default armor was originally red-and-white, but this was changed to charcoal grey, with a red-and-white stripe and the N7 logo, as Shepard looked too much like a medic.
The red stripe in the N7 logo is said to symbolise the blood the character must sacrifice to save the galaxy.
The armor became piece-based in ''
Mass Effect 2'' to stress the character's
silhouette
A silhouette (, ) is the image of a person, animal, object or scene represented as a solid shape of a single colour, usually black, with its edges matching the outline of the subject. The interior of a silhouette is featureless, and the silhouett ...
, as well as making them look "stronger and able to take more punishment".
Despite this, the colours, as well as other elements of the armor and the commander's appearance, are customisable in ''Mass Effect 2''.
For the character customisation at the start of the game, they focused on "quality and realism". In order to test out the customisation system, the team made various
celebrity look-alikes to ensure it offered a wide enough variety.
The default male face, as well as the male body, were based on Dutch
model
A model is an informative representation of an object, person, or system. The term originally denoted the plans of a building in late 16th-century English, and derived via French and Italian ultimately from Latin , .
Models can be divided in ...
Mark Vanderloo. The default female face changed slightly between the first and second game,
but underwent a big redesign for ''Mass Effect 3''. Six different designs for the default female Shepard were hosted online, and
fans were told to vote for whichever design they preferred via
Facebook
Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
;
many different designs were made before the vote, but were whittled down to six by BioWare staff.
The blonde Shepard with freckles won,
though BioWare later decided that the hairstyle may have interfered with the vote, and so made another competition to decide that.
The red-haired Shepard won the subsequent competition.
Voice

The male and female versions of Shepard were voiced by
Mark Meer and
Jennifer Hale respectively. Both of them had worked with BioWare many times previously.
Meer had first worked with BioWare during the creation of ''
Baldur's Gate II: Shadows of Amn'' and went on to voice other
bit part
In acting, a bit part is a role in which there is direct interaction with the principal actors and no more than five lines of dialogue, often referred to as a five-or-less or under-five in the United States, or under sixes in British televisio ...
s in their games. When he was first called in to work on ''Mass Effect'', he expected to voice more bit parts, and was "pleasantly surprised" to get the role of Shepard.
Caroline Livingstone gave voice direction during recording, and lead writer Mac Walters would occasionally sit in during recording sessions, allowing lines to be changed quickly.
Hale has said she is very invested in helping to "create" the stories of video games, though she herself is not a
gamer.
Although Hale does object to certain lines if they seem out-of-character in other works, she prefers not to mess with the words for Shepard and BioWare.
That BioWare did not change the words based on gender considerations was one of Hale's favorite aspects of the series.
Appearances
Shepard serves as the
player character
A player character (also known as a playable character or PC) is a fictional Character (arts), character in a video game or tabletop role-playing game whose actions are controlled by a player rather than the rules of the game. The characters tha ...
of the main ''
Mass Effect
''Mass Effect'' is a military science fiction media franchise created by Casey Hudson. The franchise depicts a distant future where humanity and several alien civilizations have colonized the galaxy using technology left behind by Elder race, a ...
'' game trilogy. The commander is a graduate of the Systems Alliance's – the "galactic face of humanity"
– military N7 program, the highest grade of their "Interplanetary Combatives Training" that commands a great deal of respect.
Their service before joining the military and the military event that allowed them to rise to fame are both chosen by the player before the game starts, out of three options each. Also customizable is Shepard's gender,
character class and physical appearance.
The player is given paraphrased
dialogue options via a radial command menu called the "dialogue wheel", which Shepard will expand on when clicked. Different choices on the dialogue wheel can grant either Paragon or Renegade points, which will over time affect their physical appearance in ''Mass Effect 2'' and ''Mass Effect 3'': a higher Renegade score will cause Shepard's scars to worsen and their eyes to start glowing red, while a higher Paragon score will cause Shepard's scars to gradually heal and fade away.
Outside of the main trilogy, Shepard has been briefly mentioned in the novels ''
Mass Effect: Ascension'', ''
Retribution'', and ''
Deception
Deception is the act of convincing of one or many recipients of untrue information. The person creating the deception knows it to be false while the receiver of the information does not. It is often done for personal gain or advantage.
Tort of ...
'', and has also made a brief appearance in the third issue of the comic ''Homeworlds'', with only the N7 logo on their armour being shown in-shot. ''
Redemption'', taking place two years before the second game's main events, concerns how Shepard's body was retrieved by
Liara T'Soni and then given to Cerberus after the character's death in ''Mass Effect 2''s
prologue
A prologue or prolog (from Ancient Greek πρόλογος ''prólogos'', from πρό ''pró'', "before" and λόγος ''lógos'', "speech") is an opening to a story that establishes the context and gives background details, often some earlier st ...
. The character, however, will not be making any further appearances in any ''Mass Effect'' games now that the main trilogy is over,
and BioWare have said that they do not wish the next ''Mass Effect'' protagonist to just be another soldier or "Shepard 2".
''Mass Effect''
In the first game, the commander is serving under
Captain David Anderson during the
shakedown run of the highly advanced
turian/human ship ''
SSV Normandy'', heading toward humanity's first ever colony, Eden Prime. However, it turns out the ship is actually being sent to collect a Prothean beacon (the Protheans being an advanced and now-extinct race whose technology could contain great discoveries) and give it to the Citadel Council, an executive committee who hold great sway in the galaxy,
and who are recognised as an authority by most of explored space.
A Spectre, an elite agent of the Council with the authority to deal with situations "in whatever way they deem necessary",
named Nihlus Kryik accompanies the mission to observe Shepard's candidacy to join the Spectres; if successful, this would make Shepard the first ever human Spectre and an exemplar of humanity's progress in galactic politics. However, Nihlus is killed during the mission when the
geth, a race of sentient AIs, and
Saren Arterius, a rogue Spectre, attack the colony to steal the beacon. Shepard manages to stop the colony from being destroyed but is hit by a blast from the damaged beacon before it blows up; as a result, Shepard begins to have visions of war and death.
After Saren's treachery is exposed to the Council through the use of an audio recording that mentions "the Reapers", which are believed to be a race of synthetic-organic starships that eradicate all organic civilization every 50,000 years, the Council revoke Saren's Spectre status and make Shepard the first ever human Spectre, though they believe the Reapers are merely a myth Saren is using to manipulate the geth. Shepard is instructed to take down Saren and is placed in charge of the ''Normandy'' and given free rein of the galaxy. Over the course of the game, it becomes clear that the visions are images of the Protheans being destroyed by the Reapers; the commander speaks to one of these Reapers, referred to as Sovereign, on the planet of Virmire, though the Council still believes them to be a myth.
Eventually, Saren, Sovereign and the geth launch an attack on the Citadel, the "political, cultural, and financial capital of the galactic community" and home of the Council,
intending to activate a mass relay inside it that will allow all the Reapers to arrive at once from dark space, destroy the Citadel, and begin their "harvest" of organic life. Shepard manages to stop them, destroy Sovereign, and save the Citadel. Depending on the player's choices, Shepard may either also save the Council, or leave them to die to ensure Sovereign is destroyed or to build a new human-centric Council.
''Mass Effect 2''
At the beginning of the game, Shepard is killed when the Collectors attack and destroy the ''Normandy''. The commander is revived by Cerberus, a human-supremacist organization considered to be terrorists by the Citadel Council and the Systems Alliance,
with instructions by Cerberus leader the
Illusive Man to be brought back unaltered and exactly as they were before their death. The Illusive Man provides Shepard with both a new ship (the ''Normandy SR-2'') and a crew, and sends them on various missions against the Collectors, who are revealed to be puppets of the Reapers.
Over the course of the game, Shepard must assemble a team to prepare for a final assault on the Collector base accessible only through the Omega-4 Relay, a relay that destroys all non-Collector ships that try to go through it. Depending on the player's choices during the final mission, it is possible that Shepard may fail to escape the Collector base and die, though the save cannot be imported to ''Mass Effect 3'' if this is the case.
At the end of this mission, the player is given the choice to either destroy the base or hand it over to Cerberus – if the player chooses the former, Shepard effectively cuts all ties with Cerberus, and the crew and squadmates join the commander.
Depending on the player's decision concerning the Council in the first game, Shepard can either be reinstated as a Spectre now that they have been revived, be rejected by Udina and the rest of the Council or refuse Spectre status when offered it.
''Mass Effect 3''
Shepard has been grounded and stripped of rank by the Alliance before the game starts, due to either working with Cerberus or blowing up a Mass Relay in the ''Mass Effect 2'' DLC pack ''
Arrival''. After Earth is invaded by the Reapers, the Alliance reinstates them and sends them to ask the Council for help, retaking command of the Alliance-refitted ''Normandy SR-2''. Though the Council refuses, they either reinstate or uphold the commander's Spectre status.
Shepard must then work to forge alliances between the various alien races to ensure the survival of Earth, to fight against Cerberus forces from disrupting the war efforts, and to stop the Reapers from eradicating all organic life from the galaxy. Among the major decisions made by the player as part of the branching narrative of ''Mass Effect 3'' include the resolution of the
Krogan Genophage storyline, the outcome of the war between the geth and the
quarians, and ultimately the fate of the Reapers and the rest of the galactic community.
Following the conclusion of one of the three original endings of ''Mass Effect 3'', where Shepard activates a superweapon known as the Crucible on the Citadel to deal with the Reapers, the ''Normandy'' crashes on a distant planet after being caught in a wave of energy emitted by the Crucible. In some of the possible ending scenarios, the crew eulogizes Shepard by putting his or her name on the ship's memorial and flying away. If Shepard chose to destroy the Reapers with certain requirements fulfilled, however, the crew will hesitate placing Shepard's name on the memorial wall. In one possible ending, the chestpiece of a body with the N7 emblem is shown to be moving, suggesting Shepard might have survived.
''Mass Effect: Andromeda''
Shepard does not make a direct appearance, though players can select Shepard's gender at the start of the game. Shepard is referenced both in conversations between characters, and in audio logs sent by Liara T'Soni to Alec Ryder, the player character's father.
Promotion and merchandise
The default male Shepard was used heavily in marketing, being featured on the covers for all three games and most trailers. The female Shepard was confirmed to be making an appearance in one of the trailers for the third game, and on one side of '' Mass Effect 3''s Collector's Edition, in June 2011.
The female Shepard had not been advertised heavily previously as marketing wanted to only showcase one character, so that consumers could easily understand who the hero was. For ''Mass Effect 3'', BioWare wished to "acknowledge" the demand for material with the female Shepard.
Outside of the ''Mass Effect'' series, Shepard has also made cameo appearances in other
Electronic Arts
Electronic Arts Inc. (EA) is an American video game company headquartered in Redwood City, California. Founded in May 1982 by former Apple Inc., Apple employee Trip Hawkins, the company was a pioneer of the early home computer game industry ...
games. ''SkyHeroes'' features various different characters from EA games, acting as playable pilots during the game's multiplayer mode.
Through
downloadable content
content (DLC) is additional content created for an already released video game, distributed through the Internet by the game's publisher. It can be added for no extra cost or as a form of video game monetization, enabling the publisher to gain ad ...
released on March 27, Shepard becomes available as an alternate skin for Serah and Noel within ''Final Fantasy XIII-2''.
An N7 armor and omni-blades become available in ''
Kingdoms of Amalur: Reckoning'' if the demo for ''
Mass Effect 3
''Mass Effect 3'' is a 2012 action role-playing game developed by BioWare and published by Electronic Arts. The third major entry in the ''Mass Effect'' series and the final installment of the original trilogy, it was released in March 2012 for ...
'' has been completed;
similarly, an N7 armor becomes available in ''
Dead Space 3'' if the player owns a copy of ''Mass Effect 3''.
Reception
Commander Shepard has received a generally positive reception and often appeared in reader's polls published by video game publications. The character was voted number 2 by readers in ''
Game Informer
''Game Informer'' (''GI'' is an American monthly Video game journalism, video game magazine featuring articles, news, strategy, and reviews of video games and video game console, game consoles. It debuted in August 1991, when the video game reta ...
''s poll of the top 30 video game characters, behind ''
Halo'' protagonist
Master Chief.
A reader's poll for their top ultimate RPG party choices, drawing from characters of several disparate RPG video game franchises, published by ''IGN'' in December 2014 placed Shepard at No. 2.
Another reader's poll published by ''PC Gamer'' in 2015 reveal that Shepard was overall the fifth most popular ''Mass Effect'' character.
Shepard was voted the primary
Xbox 360
The Xbox 360 is a home video game console developed by Microsoft. As the successor to the Xbox (console), original Xbox, it is the second console in the Xbox#Consoles, Xbox series. It was officially unveiled on MTV on May 12, 2005, with detail ...
candidate in ''
IGN
''IGN'' is an American video gaming and entertainment media website operated by IGN Entertainment Inc., a subsidiary of Ziff Davis, Inc. The company's headquarters is located in San Francisco's SoMa district and is headed by its former e ...
''s mock video game presidential election,
but lost to the
PlayStation 3
The PlayStation 3 (PS3) is a home video game console developed and marketed by Sony Computer Entertainment (SCE). It is the successor to the PlayStation 2, and both are part of the PlayStation brand of consoles. The PS3 was first released on ...
candidate.
Shepard has appeared in numerous top video game character lists compiled by video game publications, such as ''GameZone'',
GameDaily,
and ''Game Informer''.
Joe Juba, writing for ''Game Informer'', chose Shepard as their favourite protagonist in their "2012 RPG of the Year Awards", saying that while the player changed the tone and context of many parts of ''Mass Effect'', "Shepard never comes out of it looking any less awesome".
Not all critical reception has been positive. ''
Maxim
Maxim or Maksim may refer to:
Entertainment
*Maxim (magazine), ''Maxim'' (magazine), an international men's magazine
** Maxim (Australia), ''Maxim'' (Australia), the Australian edition
** Maxim (India), ''Maxim'' (India), the Indian edition
*Maxim ...
'' described the visual design of Shepard's armor as derivative.
Andrew Goldfarb, for ''
IGN
''IGN'' is an American video gaming and entertainment media website operated by IGN Entertainment Inc., a subsidiary of Ziff Davis, Inc. The company's headquarters is located in San Francisco's SoMa district and is headed by its former e ...
'', criticized the decision to revisit Shepard during the
downloadable content
content (DLC) is additional content created for an already released video game, distributed through the Internet by the game's publisher. It can be added for no extra cost or as a form of video game monetization, enabling the publisher to gain ad ...
of ''
Mass Effect 3
''Mass Effect 3'' is a 2012 action role-playing game developed by BioWare and published by Electronic Arts. The third major entry in the ''Mass Effect'' series and the final installment of the original trilogy, it was released in March 2012 for ...
'', believing that ''3''s ending was "final", and saying that he would have preferred to have a look at a new squad separate from Shepard.
Data published by BioWare between 2011 and 2013 for ''Mass Effect 2'' and ''Mass Effect 3'' showed that the player pick rate for male Shepard, sometimes referred to as "BroShep", was at 82% with the remainder choosing to play as a female Shepard, nicknamed "FemShep". In July 2021, the choice statistics for ''Mass Effect Legendary Edition'' released by BioWare revealed that 68% of players preferred to play as the male version compared to 32% for the female version.
Female Shepard
Although female Shepard is less popular with players compared to her male counterpart, the character and her voice actress has consistently been well received critically.
Hale was nominated for "Best Performance By A Human Female" at the 2010 Spike Video Game Awards,
though lost to fellow ''Mass Effect'' voice actor
Tricia Helfer (playing
Sarah Kerrigan
Sarah Louise Kerrigan, the self-styled Queen of Blades, is a character in Blizzard Entertainment's ''StarCraft'' franchise. She was created by Chris Metzen and James Phinney, and her original appearance was designed by Metzen. Sarah Kerrigan is ...
in ''
StarCraft II: Wings of Liberty'').
''
Polygon
In geometry, a polygon () is a plane figure made up of line segments connected to form a closed polygonal chain.
The segments of a closed polygonal chain are called its '' edges'' or ''sides''. The points where two edges meet are the polygon ...
'' included Jane Shepard, the default name for a female Shepard, in their list of the 70 best video game characters of the 2010s decade, with Cass Marshall singling out Hale’s voice acting for convincingly selling her character as "both a deadly space marine and a vulnerable protagonist facing impossible odds".
Various media outlets like
CNET, ''ONE37pm'' and ''
CBR'' have included Commander Shepard in their lists of top female video game characters.
The outcome of the design poll, which was initially won by the blonde Shepard, was described as controversial and proved divisive with critics. While commentators like Kirk Hamilton from ''Kotaku'' accepted what he perceived to be a legitimately democratic choice, others like Kim Richards from ''PC Gamer'' rejected the outcome.
Richards in particular criticized the poll for encouraging players to go for the most "
Barbie
Barbie is a fashion doll created by American businesswoman Ruth Handler, manufactured by American toy and entertainment company Mattel and introduced on March 9, 1959. The toy was based on the German Bild Lilli doll, Bild Lilli doll which Hand ...
-like" conventionally attractive appearance.
Carlen Lavigne's later analysis of the controversy concluded that the poll was presented like a beauty contest, which positioned Shepard in a sexualized manner for the pleasure of a
straight male audience; this has a corrupting effect on Shepard's standing as a feminist lead, even though the original intention is to promote a female character as the face of the franchise.
The authors of ''Bridging Game Studies and Feminist Theories'' noted that the poll produced "six avatars who have the exact same body shape, but are distinguished by different skin, hair, and eye colour." From their point of view, Shepard would either way "fit perfectly with beauty standards while creating the illusion of choice for players."
Leandro Lima noted that the manner in which Shepard was included within the marketing campaign for ''Mass Effect 3'' was still problematic for many players, as she is "perceived as very generic in terms of design".
Patricia Hernandez from ''Polygon'' felt that the manner which the female Shepard poll unfolded was "strange" and that BioWare's attempts to continue modifying her years after the release of the first game while her male counterpart's appearance remains unchanged is somewhat "off-putting". Nevertheless, she expressed relief that "in 2021, there’s no vote, no massive fan campaign to get BioWare to even ''consider'' highlighting FemShep" in response to the character's prominence in promotional material released for ''Mass Effect Legendary Edition''.
See also
*
Hawke (''Dragon Age''), another BioWare player character who is customizable to a certain degree
Explanatory notes
References
External links
*
{{DEFAULTSORT:Shepard
Cyborg characters in video games
Fictional characters with post-traumatic stress disorder
Fictional gendarmerie personnel
Fictional gunfighters in video games
Fictional lieutenant commanders
Fictional marksmen and snipers
Fictional mass murderers
Fictional military captains
Fictional military personnel in video games
Fictional military strategists
Fictional navy personnel
Fictional resurrected characters
Fictional ship captains
Fictional soldiers in video games
Fictional sole survivors
Fictional special forces personnel
Fictional war veterans
Mass Effect characters
Orphan characters in video games
Space marines
Telekinetic characters in video games
Video game characters introduced in 2007
Video game characters of selectable gender
Video game mascots