HOME

TheInfoList



OR:

A cleaner, cleanser, cleaner or cleaning operative is a type of industrial or domestic worker who does the cleaning. A janitor (US and Canada), also known as a custodian, porter or caretaker, is a person who cleans and might also carry out maintenance and
security Security is protection from, or resilience against, potential harm (or other unwanted coercive change) caused by others, by restraining the freedom of others to act. Beneficiaries (technically referents) of security may be of persons and social ...
duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
and
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
and by site managers in schools in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
. Cleaner in
Cambridge English dictionary The ''Cambridge Advanced Learner's Dictionary'' (abbreviated ''CALD'') was first published in 1995 under the name ''Cambridge International Dictionary of English'', by the Cambridge University Press Cambridge University Press is the ...
means: "a person whose job is to clean houses, offices, public places, etc.:", in
Collins dictionary The ''Collins English Dictionary'' is a printed and online dictionary of English. It is published by HarperCollins in Glasgow. The edition of the dictionary in 1979 with Patrick Hanks as editor and Laurence Urdang as editorial director, was ...
: "A cleaner is someone who is employed to clean the rooms and furniture inside a building.". However, a cleaner does not always have to be employed and perform work for pay, such as in the case of
volunteer work Volunteering is a voluntary act of an individual or group freely giving time and labor for community service. Many volunteers are specifically trained in the areas they work, such as medicine, education, or emergency rescue. Others serve ...
or
community service Community service is unpaid work performed by a person or group of people for the benefit and betterment of their community without any form of compensation. Community service can be distinct from volunteering, since it is not always perform ...
. "Cleaner" may also refer to
cleaning agent Cleaning agents or hard-surface cleaners are substances (usually liquids, powders, sprays, or granules) used to remove dirt, including dust, stains, bad smells, and clutter on surfaces. Purposes of cleaning agents include health, beauty, removi ...
s e.g. oven cleaner, or devices used for cleaning, eg. vacuum cleaner. Cleaning operatives may specialize in cleaning particular things or places, such as
window cleaner Window cleaning, or window washing, is the exterior cleaning of architectural glass used for structural, lighting, or decorative purposes. It can be done manually, using a variety of tools for cleaning and access. Technology is also employed an ...
s, housekeepers,
janitor A janitor (American English, Scottish English), also known as a custodian, porter, cleanser, cleaner or caretaker, is a person who cleans and maintains buildings. In some cases, they will also carry out maintenance and security duties. A simi ...
s, crime scene cleaners and so on. Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.


Etymology

The word ''janitor'' derives from the
Latin Latin (, or , ) is a classical language belonging to the Italic branch of the Indo-European languages. Latin was originally a dialect spoken in the lower Tiber area (then known as Latium) around present-day Rome, but through the power ...
''"ianitor"'', meaning doorkeeper or porter, itself from "''ianua"'', meaning door, entrance or gate. This derives from "
Janus In ancient Roman religion and myth, Janus ( ; la, Ianvs ) is the god of beginnings, gates, transitions, time, duality, doorways, passages, frames, and endings. He is usually depicted as having two faces. The month of January is named for Janu ...
", the
Roman god Roman mythology is the body of myths of ancient Rome as represented in the literature and visual arts of the Romans. One of a wide variety of genres of Roman folklore, ''Roman mythology'' may also refer to the modern study of these representa ...
of
doors A door is a hinged or otherwise movable barrier that allows ingress (entry) into and egress (exit) from an enclosure. The created opening in the wall is a ''doorway'' or ''portal''. A door's essential and primary purpose is to provide security b ...
,
gate A gate or gateway is a point of entry to or from a space enclosed by walls. The word derived from old Norse "gat" meaning road or path; But other terms include '' yett and port''. The concept originally referred to the gap or hole in the wal ...
s and portals. Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.


Demography

Between 17% and 23% of the total
illegal immigrant Illegal immigration is the migration of people into a country in violation of the immigration laws of that country or the continued residence without the legal right to live in that country. Illegal immigration tends to be financially upwar ...
population living in the United States work in the cleaning industry (and growing at a rate of 1/2% to 1/3% percent per year). In addition to this population offering an abundant source of inexpensive labor, janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers seeking clandestine employment. In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.


Pay scale

According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.


Outsourcing

Cleaning is one of the most commonly outsourced services. Some of the reasons for this include: * Basic cleaning tasks are standardised, with little variation among different enterprises. * The nature of the job and required standard of performance can be clearly defined and specified in a contract, unlike more technical or professional jobs for which such specification is harder to develop. *Some organizations prefer to outsource work unrelated to their core business in order to save additional salaries and benefits required to manage the work. * Some organizations may feel uncomfortable dealing with labour relations related to low wage employees; by outsourcing, these labor relations issues are transferred to a contractor whose staff are comfortable and experienced in dealing with these issues, and their approach can benefit from
economies of scale In microeconomics, economies of scale are the cost advantages that enterprises obtain due to their scale of operation, and are typically measured by the amount of output produced per unit of time. A decrease in cost per unit of output enables a ...
. * If a janitor is unavailable due to sickness or leave, a contractor which employs many janitors can easily assign a substitute. A small organisation which employs one or a few janitors directly will have much more trouble with this.


Occupation classification: Types of cleaning operatives

The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided into, for example, end-of-lease cleaning,
carpet cleaning Carpet cleaning is performed to remove stains, dirt, and allergens from carpets. Common methods include hot water extraction, dry-cleaning, and vacuuming. Hot water extraction Hot water extraction, sometimes mistakenly called "steam cleaning ...
, upholstery cleaning, window cleaning, car cleaning services etc. Cleaners specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet. For example according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into: * 9112.6 - train cleaner: "Train cleaners keep the interiors of trains tidy and clean. They clean out the bins in the different compartments, and perform other cleaning activities such as hoovering, mopping and deep cleaning." * 9123.1 - window cleaner: "Window cleaners use cleaning tools such as sponges and detergents to clean windows, mirrors and other glass surfaces of buildings, both on the interior and exterior. They use specific ladders to clean taller buildings, using safety belts for support." * 9122.1 - vehicle cleaner: "Vehicle cleaners clean and polish surfaces of external parts and interiors of vehicles." * 9111.1 - domestic cleaner: "Domestic cleaners perform all necessary cleaning activities in order to clean their clients' houses. They vacuum and sweep floors, wash dishes, launder clothes, dust, scrub and polish surfaces and disinfect equipment and materials." * 9129.2 - sewerage cleaner: "Sewerage cleaners maintain and clean sewerage systems and their pipes within communities. They remove blockages that stop the sewerage flow to ensure the smooth running of the systems." * 9112.2 - building cleaner: "Building cleaners maintain the cleanliness and overall functionality of various types of buildings such as offices, hospitals and public institutions. They perform cleaning duties like sweeping, vacuuming and mopping floors, empty trash and check security systems, locks and windows. Building cleaners check air conditioning systems and notify the appropriate persons in case of malfunctions or problems." * 9112.3 - furniture cleaner: "Furniture cleaners maintain furniture items by removing dust, applying furniture polish, cleaning stains and maintaining colouring." * 5153.1.1 - amusement park cleaner: "Amusement park cleaners work to keep the amusement park clean and take on small repairs. Amusement park cleaners usually work at night, when the park is closed, but urgent maintenance and cleaning is done during the day." * 8160.10 - cacao beans cleaner: "Cacao beans cleaners operate machines for the removal of foreign materials such as stones, string and dirt from cacao beans. They operate silos as to move beans from there to hoppers. They direct the cleaned beans to specified silos. They operate air-cleaning system in order to remove further foreign materials." * 7133.2 - building exterior cleaner: "Building exterior cleaners remove dirt and litter from a building's exterior, as well as perform restoration tasks. They ensure the cleaning methods are compliant with safety regulations, and monitor the exteriors to ensure they are in proper condition." * 9129.1 - drapery and carpet cleaner: "Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the use of brushes or mechanical equipment." * 9112.5 - toilet attendant: "Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations." * 9129 - Other cleaning workers: cleaning workers not classified In addition: * 9112.1 - aircraft groomer can clean in airplanes: "Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brush debris from seats, and arrange seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories." * 8157.1.1 - laundry ironer: can clean clothes: "Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organise the items accordingly." * 9129.3 - swimming facility attendant cleans around the swimming pool * Waste collection and recycling The cleaning person may receive waste and carry out activities related to its transport to the place of storage, segregation and
recycling Recycling is the process of converting waste materials into new materials and objects. The Energy recycling, recovery of energy from waste materials is often included in this concept. The recyclability of a material depends on its ability t ...
. * Charity / free social cleaning Cleaning can be done freely, free of charge and without employment e.g. social cleaning of the forest from garbage. * Cleaning by convicts Cleaning is sometimes done by
convict A convict is "a person found guilty of a crime and sentenced by a court" or "a person serving a sentence in prison". Convicts are often also known as "prisoners" or "inmates" or by the slang term "con", while a common label for former convict ...
s for rehabilitation or leniency purposes. Cleaning as a substitute punishment. However, in the other hand in some cases, cleaners are checked against
criminal records A criminal record, police record, or colloquially RAP sheet (Record of Arrests and Prosecutions) is a record of a person's criminal history. The information included in a criminal record and the existence of a criminal record varies between coun ...
. File:Sweeper and dust J1.jpg, A cleaner using a mechanical sweeper to clean the street File:Дворник.jpg, A cleaner shoveling snow off from the sidewalks. File:A Worker is cleaning pool at Kowloon Park.jpg, A Worker is cleaning pool at Kowloon Park.jpg File:Grundreinigung-Fliesenboden.jpg, Cleaner cleaning the floor in the bathroom. File:Opadłe liście.jpg, Cleaning the sidewalk from fallen leaves. File:Berliner Hauptbahnhof- auf Bahnsteig zu Gleis 8- Zugreiniger mit ICE 401 561-6 (Tz 61, Bebra) 9.8.2009.JPG, Train window cleaning.


Office cleaning

Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks include: * watering plants (pruning as well) * cleaning sinks, refrigerators, microwaves and toasters in office kitchens; clearing recycling and garbage bins * dusting furniture and computer equipment (monitors and desk area, but excluding keyboards) and tables


Occupational tasks

Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant. General janitor duties often include the following tasks: * Cleaning and restocking bathrooms **
Sink A sink is a bowl-shaped plumbing fixture for washing hands, dishwashing, and other purposes. Sinks have a tap (faucet) that supply hot and cold water and may include a spray feature to be used for faster rinsing. They also include a drain ...
s **
Toilet A toilet is a piece of sanitary hardware that collects human urine and Human feces, feces, and sometimes toilet paper, usually for disposal. Flush toilets use water, while dry toilet, dry or non-flush toilets do not. They can be designed for ...
s **
Urinal A urinal (, ) is a sanitary plumbing fixture for urination only. Urinals are often provided in public toilets for male users in Western countries (less so in Muslim countries). They are usually used in a standing position. Urinals can be wit ...
s * Cleaning floors (mopping, sweeping, polishing) * Stripping and waxing floors using floor buffer * Cleaning
carpet A carpet is a textile floor covering typically consisting of an upper layer of pile attached to a backing. The pile was traditionally made from wool, but since the 20th century synthetic fibers such as polypropylene, nylon, or polyester hav ...
ing (vacuuming) * Cleaning stainless steel and other special surfaces * Clearing lunch room/kitchen * Cleaning
tables Table may refer to: * Table (furniture), a piece of furniture with a flat surface and one or more legs * Table (landform), a flat area of land * Table (information), a data arrangement with rows and columns * Table (database), how the table data ...
in cubicles, meeting rooms, etc. * Window washing * Scrubbing concrete * Emptying trash and recycling bins * Unlocking and locking buildings at the beginning and end of the day * Operation of building systems (turning on and off lights, setting thermostats, etc.) In some places, this may include testing/maintaining/setting building safety/ security systems ( fire alarms, burglar alarms, surveillance cameras, etc.) * Cleaning air-conditioner vents * Crime scene cleaning (requires being fully certified and pay scale starts from $300.00 to $700.00+ an hour) * Room and event setups (tables and chairs, audio video equipment, etc.) (college/schools, etc.) * Raising and lowering flags (schools) * Removing
graffiti Graffiti (plural; singular ''graffiti'' or ''graffito'', the latter rarely used except in archeology) is art that is written, painted or drawn on a wall or other surface, usually without permission and within public view. Graffiti ranges from s ...
or other forms of
vandalism Vandalism is the action involving deliberate destruction of or damage to public or private property. The term includes property damage, such as graffiti and #Defacement, defacement directed towards any property without permission of the owne ...
* Minor maintenance work, such as: changing light bulbs and filters, replacing ceiling tiles, doing small repairs, fixing small leaks, performing testing and monitoring of building equipment, etc. In some places, other people may do these maintenance tasks. * Outdoor work, such as: cleaning walkways, litter pickup, mowing lawns, tending to landscape plantings, leaf cleanup, snow removal, etc. In some places,
groundskeeper Groundskeeping is the activity of tending an area of land for aesthetic or functional purposes, typically in an institutional setting. It includes mowing grass, trimming hedges, pulling weeds, planting flowers, etc. The U.S. Department of Labor e ...
s or a separate company may do outdoor work. * Porterage (internal deliveries; movement of equipment or people in hospitals, colleges, etc.)


Typical cleaning equipment

The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning. *
Broom A broom (also known in some forms as a broomstick) is a cleaning tool consisting of usually stiff fibers (often made of materials such as plastic, hair, or corn husks) attached to, and roughly parallel to, a cylindrical handle, the broomstick. ...
/
dustpan A dustpan, the small version of which is also known as a "hearth brush and shovel” (from its use of cleaning the fireplace hearth), is a cleaning utensil. The dustpan is commonly used in combination with a broom or long brush. The small dustpan ...
*
Bucket A bucket is typically a watertight, vertical cylinder or truncated cone or square, with an open top and a flat bottom, attached to a semicircular carrying handle called the ''bail''. A bucket is usually an open-top container. In contrast, a p ...
*
Cleaning agent Cleaning agents or hard-surface cleaners are substances (usually liquids, powders, sprays, or granules) used to remove dirt, including dust, stains, bad smells, and clutter on surfaces. Purposes of cleaning agents include health, beauty, removi ...
s * Floor polisher * Garbage bag * Hand
feather duster A feather duster is a cleaning tool that is typically made from a wooden dowel handle onto which ostrich feathers are wound with a wire. The feathers are most often long. Some dusters have a retractable casing instead of a dowel handle and the ...
and/or microfiber floor duster * Mop and mop bucket cart *
Towel A towel is a piece of absorbent cloth or paper used for drying or wiping a surface. Towels draw moisture through direct contact. In households, several types of towels are used, such as hand towels, bath towels, and kitchen towels. Paper tow ...
s *
Vacuum cleaner A vacuum cleaner, also known simply as a vacuum or a hoover, is a device that causes suction in order to remove dirt from floors, upholstery, draperies, and other surfaces. It is generally electrically driven. The dirt is collected by either a ...
* Wet floor sign in addition:
ladder A ladder is a vertical or inclined set of rungs or steps used for climbing or descending. There are two types: rigid ladders that are self-supporting or that may be leaned against a vertical surface such as a wall, and rollable ladders, such ...
,
rake Rake may refer to: * Rake (stock character), a man habituated to immoral conduct * Rake (theatre), the artificial slope of a theatre stage Science and technology * Rake receiver, a radio receiver * Rake (geology), the angle between a feature on a ...
, bags for leaves. Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include
safety equipment Personal protective equipment (PPE) is protective clothing, helmets, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection. The hazards addressed by protective equipment include physical, elec ...
such as: *
glove A glove is a garment covering the hand. Gloves usually have separate sheaths or openings for each finger and the thumb. If there is an opening but no (or a short) covering sheath for each finger they are called fingerless gloves. Fingerless glo ...
s *
overalls Overalls, also called bib-and-brace overalls or dungarees, are a type of garment usually used as protective clothing when working. The garments are commonly referred to as a "pair of overalls" by analogy with "pair of trousers". Overalls we ...
* filter mask * fitted hardhat * height harness * protective boots * visibility clothing File:Shanghaid02.jpg, Window cleaner climbing out of a
scaffold Scaffolding, also called scaffold or staging, is a temporary structure used to support a work crew and materials to aid in the construction, maintenance and repair of buildings, bridges and all other man-made structures. Scaffolds are widely used ...
equipped with height harness and a fitted hardhat. File:Cleaning building garage place..jpg, Cleaning a building in mask, overalls and gloves to prevent exposure to
dust Dust is made of fine particles of solid matter. On Earth, it generally consists of particles in the atmosphere that come from various sources such as soil lifted by wind (an aeolian process), volcanic eruptions, and pollution. Dust in ...
. File:(2020.04.17) Higienização entrada estação da CPTM (49784811813).jpg, Washing and disinfection of the street during the
COVID-19 pandemic The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identified ...
with overalls, gloves, mask, and protective boots as protection against biohazards.


Hazards

The exposure of a cleaner to hazards depends on the activity performed and the situation for example:
allergen An allergen is a type of antigen that produces an abnormally vigorous immune response in which the immune system fights off a perceived threat that would otherwise be harmless to the body. Such reactions are called allergies. In technical ter ...
s,
dust Dust is made of fine particles of solid matter. On Earth, it generally consists of particles in the atmosphere that come from various sources such as soil lifted by wind (an aeolian process), volcanic eruptions, and pollution. Dust in ...
, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so
safety equipment Personal protective equipment (PPE) is protective clothing, helmets, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection. The hazards addressed by protective equipment include physical, elec ...
should be adapted to the situation. In addition: On the whole it is not recommended to perform this work for a person with severe allergies.


Working conditions

The 2000 film ''
Bread and Roses "Bread and Roses" is a political slogan as well as the name of an associated poem and song. It originated from a speech given by American women's suffrage activist Helen M. Todd, Helen Todd; a line in that speech about "bread for all, and roses ...
'' by British director
Ken Loach Kenneth Charles Loach (born 17 June 1936) is a British film director and screenwriter. His socially critical directing style and socialist ideals are evident in his film treatment of social issues such as poverty (''Poor Cow'', 1967), homelessne ...
depicted the struggle of cleaners in
Los Angeles, California Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the wo ...
, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.


See also

*
Building superintendent A building superintendent or building supervisor (often shortened to super) is a term used in the United States and Canada to refer to a manager responsible for repair and maintenance in a residential building. They are the first point of contac ...
*
Charwoman A charwoman (also chargirl, charlady or char) is an old-fashioned occupational term, referring to a paid part-time worker who comes into a house or other building to clean it for a few hours of a day or week, as opposed to a maid, who usually ...
* Cleaning company *
Concierge A concierge () is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of ...
*
Housekeeping Housekeeping is the management and routine support activities of running an organised physical institution occupied or used by people, like a house, ship, hospital or factory, such as tidying, cleaning, cooking, routine maintenance, shopping, ...
*
Maid A maid, or housemaid or maidservant, is a female domestic worker. In the Victorian era domestic service was the second largest category of employment in England and Wales, after agricultural work. In developed Western nations, full-time maids ...
- In
American English American English, sometimes called United States English or U.S. English, is the set of varieties of the English language native to the United States. English is the most widely spoken language in the United States and in most circumstances ...
, the term "maid" is often used for any woman who cleans a home or hotel *
Property caretaker A property caretaker is a person, group, or organization that cares for real estate for trade or financial compensation, and sometimes as a barter for rent-free living accommodations.Dunn, Gary"Property Caretaking Rent Free"Escape Artist Magazin ...
*
Sexton (office) A sexton is an officer of a church, congregation, or synagogue charged with the maintenance of its buildings and/or the surrounding graveyard. In smaller places of worship, this office is often combined with that of verger. In larger buildings ...


References


Further reading

* {{Modern cleaning roles Cleaning and maintenance occupations Domestic work Secondary sector of the economy