Claria Corporation (formerly Gator Corporation) was a software company based in
Redwood City, California
Redwood City is a city on the San Francisco Peninsula in the San Francisco Bay Area, Bay Area of Northern California, approximately south of San Francisco and northwest of San Jose, California, San Jose. The city's population was 84,292 accor ...
that invented “Behavioral Marketing”, a new form of online advertising. It was founded in 1998 by Denis Coleman (co-founder of
Symantec), Stanford MBA Sasha Zorovic (Saša Zorović),
and engineer Mark Pennell, based on work Zorovic had done at Stanford. In March 1999 Jeff McFadden was hired as CEO and Zorovic was effectively forced out.
Its name was later used interchangeably with its Gain advertising network, which it claimed serviced over 50 million users. Claria exited the
adware
Adware, often called advertising-supported software by its developers, is software that generates revenue by automatically displaying Online advertising, online advertisements in the user interface or on a screen presented during the installatio ...
business at the end of second quarter 2006, and eventually shut down completely in October 2008.
The "Gator" (also known as Gain AdServer) products collected personal information from its unknowing users, including websites visited and portions of credit card numbers
to target and display ads on the computers of web surfers. It billed itself as the "leader in online behavioral marketing". The company changed its name to Claria Corporation on October 30, 2003 in an effort to "better communicate the expanding breadth of offerings that
heyprovide to consumers and advertisers", according to CEO and President Jeff McFadden.
Products
Gator
Originally released in 1999, Gator was most frequently installed together with programs being offered free of charge, such as
Go!Zilla, or
Kazaa
Kazaa Media Desktop ( ) (once stylized as "KaZaA", but later usually written "Kazaa") was a peer-to-peer file sharing application using the FastTrack protocol licensed by Joltid Ltd. and operated as Kazaa by Sharman Networks. Kazaa was subsequ ...
.
The development of these programs was partially funded by revenue from advertising displayed by Gator. By mid-2003 Gator was installed on an estimated 35 million PCs.
Even though Gator was installed with an
uninstall available via Add/Remove Programs in the Control Panel on
Microsoft Windows
Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
,
[Claria.Gator.eWallet]
many spyware removal tools can also detect and remove it. Gator's
end user license agreement
An end-user license agreement or EULA () is a legal contract between a software supplier and a customer or end-user.
The practice of selling licenses to rather than copies of software predates the recognition of software copyright, which has b ...
attempted to disallow its manual removal by prohibiting "unauthorized means" of uninstallation.
The Gator software undercut the fundamental ad-supported nature of many Internet publishers by replacing banner ads on web sites with its own, thereby depriving the content provider of the revenue necessary to continue providing that content. In June 2002 a number of large publishers, including the ''
New York Post
The ''New York Post'' (''NY Post'') is an American Conservatism in the United States, conservative
daily Tabloid (newspaper format), tabloid newspaper published in New York City. The ''Post'' also operates three online sites: NYPost. ...
'', ''
The New York Times
''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' and
Dow Jones & Company
Dow Jones & Company, Inc. (also known simply as Dow Jones) is an American publishing firm owned by News Corp, and led by CEO Almar Latour. The company publishes ''The Wall Street Journal'', '' Barron's'', '' MarketWatch'', ''Mansion Global'' ...
, sued Gator Software for its practice of replacing ads.
Most of the lawsuits were settled out of court in February 2003.
Gator attempted to combat
spyware
Spyware (a portmanteau for spying software) is any malware that aims to gather information about a person or organization and send it to another entity in a way that harms the user by violating their privacy, endangering their device's securit ...
labels with
litigation
A lawsuit is a proceeding by one or more parties (the plaintiff or claimant) against one or more parties (the defendant) in a civil court of law. The archaic term "suit in law" is found in only a small number of laws still in effect today. ...
. In September 2003 the company threatened sites such as PC Pitstop with
libel
Defamation is a communication that injures a third party's reputation and causes a legally redressable injury. The precise legal definition of defamation varies from country to country. It is not necessarily restricted to making assertions ...
lawsuits.
As part of a settlement signed Sept. 30, (2003), PC Pitstop--which scans computers for hostile and otherwise undesirable code--removed pages from its Spyware Information Center with such titles as "Is Gator Spyware?" and the "Gator Boycott List."
In February 2004, Gator made a confidential settlement of litigation brought against it by seven top newspaper publishers, including ''
The Washington Post
''The Washington Post'', locally known as ''The'' ''Post'' and, informally, ''WaPo'' or ''WP'', is an American daily newspaper published in Washington, D.C., the national capital. It is the most widely circulated newspaper in the Washington m ...
'', the ''
New York Post
The ''New York Post'' (''NY Post'') is an American Conservatism in the United States, conservative
daily Tabloid (newspaper format), tabloid newspaper published in New York City. The ''Post'' also operates three online sites: NYPost. ...
'', ''
The New York Times
''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'', and
Dow Jones Dow Jones is a combination of the names of business partners Charles Dow and Edward Jones.
Dow Jones & Company
Dow, Jones and Charles Bergstresser founded Dow Jones & Company in 1882. That company eventually became a subsidiary of News Corp, an ...
.
The Washington Post
''The Washington Post'', locally known as ''The'' ''Post'' and, informally, ''WaPo'' or ''WP'', is an American daily newspaper published in Washington, D.C., the national capital. It is the most widely circulated newspaper in the Washington m ...
,
L.L. Bean and ''Extended Stay America'' suits were similarly settled.
Other defunct applications
Gator corporation released a suite of "free" Internet applications that performed various tasks.
However, after installing the applications, a user would continually be shown ads from the Gain network, even when the programs were not running in the foreground. This suite included:
* Gator - Gator itself was initially marketed as a password keeper.
* eWallet - a program that will automatically fill in personal information on webpages from a stored set of data entered by the user.
* GotSmiley
* Dashbar - an advertisement supported search toolbar by Claria. Intrusive in that it displays pop up ads during an Internet browsing session.
* Date Manager
* Precision Time
* Screenscenes
* Weatherscope
* WebSecureAlert
While using the software, a user was shown advertisements. According to
Computer Associates
CA Technologies, Inc., formerly Computer Associates International, Inc., and CA, Inc., was an American multinational enterprise software developer and publisher that existed from 1976 to 2018. CA grew to rank as one of the largest independent ...
' spyware information center, all applications in the suite are classified as both
adware
Adware, often called advertising-supported software by its developers, is software that generates revenue by automatically displaying Online advertising, online advertisements in the user interface or on a screen presented during the installatio ...
and
spyware
Spyware (a portmanteau for spying software) is any malware that aims to gather information about a person or organization and send it to another entity in a way that harms the user by violating their privacy, endangering their device's securit ...
, as they both display ads unrelated to the product while the primary user interface is not visible. These programs all employ the user's Internet connection to report behavior information back to Claria. Although the user's explicit consent is always required to install these applications, Claria took advantage of the fact that most users choose not bothering to educate themselves about what they are installing. In most cases, during the install process, users must choose whether to install the "free" version (which serves lots of ads as described above) or to pay the $30 for a version that serves no ads. Since the announcement to shut the ad network down, Claria has stopped accepting payment for "ad free" versions.
Backers
Despite its unpopular reputation, Claria Corporation received backing from major
venture capital
Venture capital (VC) is a form of private equity financing provided by firms or funds to start-up company, startup, early-stage, and emerging companies, that have been deemed to have high growth potential or that have demonstrated high growth in ...
firms, including
Greylock,
Technology Crossover Ventures
TCMI, Inc. better known by the name TCV (Technology Crossover Ventures) is an American investment firm based in Menlo Park, California. The firm mainly invests in public and private growth-stage companies in the technology industry.
Background ...
, and
U.S. Venture Partners.
Andy Bechtolsheim was an early investor.
They filed for a $150 million
IPO
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investment ...
in April 2004, stating income of $35 million on revenues of $90 million in 2003.
Investors were concerned that its practices might be illegal, at least in
Utah
Utah is a landlocked state in the Mountain states, Mountain West subregion of the Western United States. It is one of the Four Corners states, sharing a border with Arizona, Colorado, and New Mexico. It also borders Wyoming to the northea ...
at the time.
Another concern was that most revenue came from one partner:
Yahoo Overture.
Claria withdrew the filing in August 2004.
Recent news
In July 2005,
Microsoft Corporation
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
came under fire when it revealed that their anti-spyware product would no longer quarantine Claria software as "spyware" (though it still offered users the option to remove the software). Microsoft was reportedly contemplating the purchase of Claria, which many consumers felt to be a conflict of interest. Other spyware-reporting agencies, such as Computer Associates and
Panda Software's
TruPrevent Technologies, still label Claria products as both adware and spyware.
In March 2006, Claria claimed that it would be exiting the adware business and focusing on
personalized search
Personalized search is a web search tailored specifically to an individual's interests by incorporating information about the individual beyond the specific query provided. There are two general approaches to Personalization, personalizing search ...
technology.
On July 1, 2006, Claria ceased displaying pop-up ads. Around this time, a new company
NebuAd was formed with some former Claria employees with another approach to targeted advertisements. On April 21, 2008, Claria sold the gator.com domain.
In October 2008, rebranded as Jelly Cloud, the company quietly shut down.
References
{{Reflist, 2
External links
Gator Information Center(Claria) - PC Pitstop
''claria.com'' - Web Safety Ratingfrom
McAfee
McAfee Corp. ( ), formerly known as McAfee Associates, Inc. from 1987 to 1997 and 2004 to 2014, Network Associates Inc. from 1997 to 2004, and Intel Security Group from 2014 to 2017, is an American proprietary software company focused on online ...
Spyware companies
Windows adware
1998 establishments in California
2008 disestablishments in California
Software companies based in California
Defunct software companies of the United States