CitySprint is a

courier A courier is a person or organization that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are ...

and

logistics Logistics is the part of supply chain management that deals with the efficient forward and reverse flow of goods, services, and related information from the point of origin to the Consumption (economics), point of consumption according to the ...

company based in the UK. The company operates the brands On the dot, CitySprint Health, CitySprint Office, Transworld and CityBags.

History

CitySprint was launched as a brand in 1999 as part of DMS Corporation. It was incorporated in the UK in 2000 ahead of an MBO in 2001 led by Andrew Bernard to form a same day courier company. In 2003, they launched their own operating platform, CityTrak, to manage job booking, scheduling and courier tracking. In 2009, CitySprint introduced a real-time GPS tracking system to allow customers to track their deliveries whilst the courier is en route, an industry first at the time. In the same year, CitySprint used the MetaPack delivery management software to enable

ASOS.com ASOS plc ( ) is a British online fast-fashion and Cosmetics, cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults. The website sells over 850 brands as well as its own range of clothing and accessories, ...

to offer a same day delivery service to those living within the M25 and surrounding areas as well a 50-mile radius of their warehouse in

Hemel Hempstead Hemel Hempstead () is a town in the Dacorum district in Hertfordshire, England. It is located north-west of London; nearby towns and cities include Watford, St Albans and Berkhamsted. The population at the 2021 United Kingdom census, 2021 cens ...

. In 2015, ''

The Daily Telegraph ''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a British daily broadsheet conservative newspaper published in London by Telegraph Media Group and distributed in the United Kingdom and internationally. It was found ...

'' said that with 2,000 self-employed couriers, CitySprint is the "market leader of same-day delivery services" in the UK. In 2017, CitySprint unsuccessfully fought a tribunal case relating to a single courier, which found that the individual in question was a

worker Worker may refer to: * Worker, a person who performs work for a living * Laborer, a person who performs unskilled physical labour, especially in construction * Worker, a member of the working class * Worker, a member of the workforce ** Designati ...

, rather than self-employed. After losing the case, it chose to apply the ruling to that courier only and require couriers to sign new contracts instead of pay couriers minimum wage and vacation pay, causing the

Independent Workers' Union of Great Britain The Independent Workers' Union of Great Britain (IWGB) is a trade union in the United Kingdom. The IWGB is composed of eleven branches which organise workers within their chosen industry, run their own campaigns and have their own representat ...

general secretary to call the act a "mockery of our system of employment rights and protections". In 2017, CitySprint sponsored British racing driver

Ashley Sutton Ashley John Sutton (born 15 January 1994) is a British racing driver, and four time British Touring Car Champion, who currently competes in the 2023 British Touring Car Championship, British Touring Car Championship with Motorbase Performance, ...

during his second year in the

British Touring Car Championship The British Touring Car Championship (BTCC), officially known as the Kwik Fit British Touring Car Championship for sponsorship reasons, is a touring car racing series held each year in the United Kingdom, currently organised and administered by ...

. In 2018, it became the first courier company to use a hydrogen van for deliveries.

Operations

They operate as a logistics services provider that offers freight, AOG and multi-drop. The company has brands to manage specific delivery requirements including CitySprint Health (healthcare), CitySprint Office (print, post and fulfilment), Transworld (UK overnight and international) and CityBags (luggage repatriation). As of 2019, the company has a wholly owned network of 35 service centres and over 5,000 self-employed couriers.

Acquisitions

The company has made significant acquisitions from 2010 to expand the company in the UK. In 2017, the company acquired the Express Couriers, Grasshopper Couriers and Transworld Couriers. CitySprint has acquired the Peps Couriers, ASAP International, Courier Co-operative and Excel Couriers in 2016.

References

{{Reflist Logistics companies of the United Kingdom