Chope is a real-time
restaurant-reservation booking platform that connects diners with its partner restaurants. The name “Chope” was inspired by the term
chope
Chope is a real-time restaurant-reservation booking platform that connects diners with its partner restaurants. The name “Chope” was inspired by the term chope spoken colloquially in Singapore. Chope charges restaurants fixed and per-diner ...
spoken colloquially in
Singapore
Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
. Chope charges restaurants fixed and per-diner fees for the use of its table booking system.
Chope was founded on June 15, 2011, with the intention of providing a real-time online service for the process of table reservations.
At the time of its startup, restaurateurs and café owners had been known to be slow to adapt to technological advancements. However, aided by the rise in internet access, this trend has been slowly changing. In July 2012, Chope announced that its application had grown to be used by over 1,000,000 diners.
[Tay, Daniel (August 2014)]
"Having sat over 10 million diners in Hong Kong, Chope expands to mainland China"
''Tech in Asia''. Retrieved on 8 April 2015
Investment and Funding History
On June 30, 2015 the company announced it had secured an investment of US$8M in a series C round co-led by F&H Fund Management, a fund chaired by Alibaba CTO John Wu, and NSI Ventures.
In April 2016, the company announced its acquisition of MakanLuar.com - an Indonesian restaurant reservations platform co-founded by Kunal Narang and Hiro Mohinani.
On October 16, 2017, Chope announced that it had raised a Series D funding of US$13M. The round is led by Asia-Pacific investment firm Square Peg Capital and joined by C31 Ventures and Moelis Australia. Existing investors NSI Ventures, Susquehanna International Group, DSG Consumer Partners, and SPH Ventures also came in for a top-up.
Chope was acquired by Grab in 2024. Grab, Southeast Asia's leading super app, purchased Chope as part of its strategy to expand its ecosystem in the food and lifestyle sectors.
Services
For users
The website and the mobile app allow users to search for restaurants and reservations based on parameters including cuisine, location, and price range. Users can also receive Chope Dollars, a rewards-point system.
The company also has a
mobile application
A mobile application or app is a computer program or software application designed to run on a mobile device such as a phone, tablet, or watch. Mobile applications often stand in contrast to desktop applications which are designed to run on d ...
that allows users to find and book dining reservations.
For restaurants
The service provides restaurant owners with features aiding in reservation management.
Features include:
*Reservation management manages making, changing, canceling and confirming reservations
*Guest management keeps track of customer preferences, repeat customers, and targeted
marketing
Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce.
Marketing is usually conducted by the seller, typically a retailer or ma ...
to customers
*Table management assists restaurant staff in seating customers and tracking table status
*Reporting provides analytics.
Markets
The company's home market is Singapore. It has also expanded to other Asian markets including Hong Kong, Mainland China, Thailand and Indonesia.
As of 2024, following GRAB's acquisition of Chope, the Hong Kong and Mainland China business operations are set to close in October 2024.
References
External links
*
{{Online food ordering
Online food ordering
Online marketplaces of Singapore
Internet properties established in 2011