Chitika, Inc. (''pronounced CHIH-tih-ka'') was a
search
Searching may refer to:
Music
* "Searchin', Searchin", a 1957 song originally performed by The Coasters
* Searching (China Black song), "Searching" (China Black song), a 1991 song by China Black
* Searchin' (CeCe Peniston song), "Searchin" (C ...
-targeted
advertising company. It was located in Westborough,
Massachusetts
Massachusetts ( ; ), officially the Commonwealth of Massachusetts, is a U.S. state, state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode ...
, United States. The name Chitika means "in a snap" in
Telugu language
Telugu (; , ) is a Dravidian languages, Dravidian language native to the Indian states of Andhra Pradesh and Telangana, where it is also the official language. Spoken by about 96 million people (2022), Telugu is the most widely spoken member of ...
.
On April 17, 2019, Chitika announced that they were shutting down their business.
History
In 2003, co-founders Venkat Kolluri and Alden DoRosario started Chitika after leaving their jobs at
search engine
A search engine is a software system that provides hyperlinks to web pages, and other relevant information on World Wide Web, the Web in response to a user's web query, query. The user enters a query in a web browser or a mobile app, and the sea ...
-based company
Lycos
Lycos, Inc. (stylized as LYCOS), is a web search engine and web portal established in 1994, spun out of Carnegie Mellon University. Lycos also encompasses a network of email, web hosting, social networking, and entertainment websites. The company ...
. Since launching its
online advertising
Online advertising, also known as online marketing, Internet advertising, digital advertising or web advertising, is a form of marketing and advertising that uses the Internet to promote products and services to audiences and platform users. ...
service in 2004, Chitika has added a
Mobile advertising
Mobile advertising is a form of advertising via mobile (wireless) phones or other mobile devices. It is a subset of mobile marketing, mobile advertising can take place as text ads via SMS, or banner advertisements that appear embedded in a ...
Division as well as a
Real-Time Bidding Division.
In 2015, Chitika's founders announced
Cidewalk, their
local
Local may refer to:
Geography and transportation
* Local (train), a train serving local traffic demand
* Local, Missouri, a community in the United States
Arts, entertainment, and media
* ''Local'' (comics), a limited series comic book by Bria ...
mobile ad platform, would spin off into a separate business unit with $4 Million in
seed funding
Seed money, also known as seed funding or seed capital, is a form of securities offering in which an investor puts capital in a startup company in exchange for an equity stake or convertible note stake in the company. The term ''seed'' suggests ...
and new office space in
Southborough, MA.
On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.
Partnerships
In 2009, Chitika began a partnership with the b5media Network.
In 2010,
Yahoo!
Yahoo (, styled yahoo''!'' in its logo) is an American web portal that provides the search engine Yahoo Search and related services including My Yahoo, Yahoo Mail, Yahoo News, Yahoo Finance, Yahoo Sports, y!entertainment, yahoo!life, and its a ...
closed their AdSense competitor Yahoo Publisher Network Online (YPNO) and recommended publishers migrate to Chitika as a replacement.
In 2013, Chitika announced a multi-year extension of its partnership with Yahoo!. The agreement includes off–network search syndication, monetization of Yahoo! owned and operated properties, and mobile ad serving and monetization.
Awards and recognition
* 2007
**
Inc. top free services for generating revenue on your website: Best For Promoting Ancillary Products
* 2008
** AlwaysOn: Top 100 fastest-growing companies in the Northeast
**
Red Herring
A red herring is something that misleads or distracts from a relevant or important question. It may be either a logical fallacy or a literary device that leads readers or audiences toward a false conclusion. A red herring may be used intentiona ...
: Leading private technology companies in North America
** MITX 2008 Technology Awards: Finalist, Marketing/Customer Relationship Technologies Category
* 2009
** Red Herring: Top 100 Global 2008 Winner
* 2010
** DPAC Award Finalist for Best Mobile Advertising Network Innovation
* 2011
** TiE Boston: Chitika CEO Venkat Kolluri Awarded "Crystal Award." The Crystal Award is given to a TiE Charter Member for building and growing a company from the ground up with no external funding.
* 2013
**
Boston Business Journal
American City Business Journals, Inc. (ACBJ) is an American newspaper publisher based in Charlotte, North Carolina. ACBJ publishes ''The Business Journals'', which contains local business news for 44 markets in the United States with each market ...
: Healthiest Employer 2013 Finalist
* 2015
**
AdExchanger: Cidewalk Hooks Up With Yahoo Small Business To Reach More Mom-And-Pops.
Controversies
In December 2005, some publishers reported a reduction in revenue after auditing between 25%-90%.
In 2010, Chitika removed their ads from thousands of websites. The company stated that the sites they had been doing business with were all suddenly placed under "Pending Review" or "Pending Further Review" status. This meant the company would no longer show ads on the sites. Many dropped the advertising service.
On March 16, 2011, the
Federal Trade Commission
The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
(FTC) appeared before the
United States Senate
The United States Senate is a chamber of the Bicameralism, bicameral United States Congress; it is the upper house, with the United States House of Representatives, U.S. House of Representatives being the lower house. Together, the Senate and ...
Commerce Committee and announced its first behavioral advertising case, filed against Chitika for use of a
deceptive
Deception is the act of convincing of one or many recipients of untrue information. The person creating the deception knows it to be false while the receiver of the information does not. It is often done for personal gain or advantage.
Deceit ...
opt-out
The term opt-out refers to several methods by which individuals can avoid receiving unsolicited product or service information. This option is usually associated with direct marketing campaigns such as e-mail marketing or direct mail. A list of th ...
mechanism. According to the FTC, Chitika's cookies that opt users out of behavioral tracking were expiring in ten days rather than the stated ten years. A settlement was reached under which Chitika was forbidden from making misleading statements about the extent of data collection about consumers and the extent to which consumers can control the use of their data. Further, the settlement required that Chitika link all its advertising to an effective opt-out mechanism in future. It has been commented that, “this requirement of a hyperlink embedded in online advertisements is a good indicator of the type of
Do Not Track
Do Not Track (DNT) is a deprecated non-standard HTTP header field designed to allow internet users to opt out of tracking by websites—which includes the collection of data regarding a user's activity across multiple distinct contexts, and the ...
mechanism that will be acceptable to the FTC if “Do Not Track” becomes mandatory.” According to a press release by the company, their opt-out cookies have been set to ten days since March 2010 when the FTC began their investigation. Chitika subsequently claimed to have made only a total of fifty-five cents from the ten-day opt-out expiration.
Delaying and denying payments
In 2017, Chitika shocked its publishers by changing the minimum payout from $10 to $50. It affected many existing publishers who joined Chitika for its lower payout option. Publishers who cross $50 are banned from the network.
On April 17, 2019, Chitika wrote to publishers advising them of their immediate cessation of business. The email advised publishers to remove all Chitika code from their website. The email further advised publishers that they would not be paid for impressions or clicks occurring since March 1, 2019.
References
{{Reflist, 30em
Digital marketing companies of the United States
Companies based in Massachusetts
Online advertising services and affiliate networks