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Chinatown bus lines are discount
intercity bus service An intercity bus service (North American English) or intercity coach service (British English and Commonwealth English), also called a long-distance, express, over-the-road, commercial, long-haul, or highway bus or coach service, is a public t ...
s in the United States, often operated by
Chinese Americans Chinese Americans are Americans of Chinese ancestry. Chinese Americans constitute a subgroup of East Asian Americans which also constitute a subgroup of Asian Americans. Many Chinese Americans have ancestors from mainland China, Hong Kong ...
, primarily Fujianese. They operate with lower overhead and lower fares compared to competing services. Destinations include most major cities as well as casinos popular with Asian Americans. As a result of safety issues and several fatal crashes, most Chinatown bus lines were shut down by regulatory authorities in 2012. Others continue to operate with increased oversight.


History


Early history

Chinese-operated intercity bus service began when the Chinese working class and new immigrants, particularly
Chinese restaurant A Chinese restaurant is a restaurant that serves Chinese cuisine. Most of them are in the Cantonese cuisine, Cantonese style, due to the history of the Overseas Chinese, Chinese diaspora, though other Chinese regional cuisine, regional cuisin ...
workers who found jobs in other cities, needed to travel to and from
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
,
Boston Boston is the capital and most populous city in the Commonwealth (U.S. state), Commonwealth of Massachusetts in the United States. The city serves as the cultural and Financial centre, financial center of New England, a region of the Northeas ...
, and
Atlantic City Atlantic City, sometimes referred to by its initials A.C., is a Jersey Shore seaside resort city in Atlantic County, in the U.S. state of New Jersey. Atlantic City comprises the second half of the Atlantic City- Hammonton metropolitan sta ...
. The first companies to offer Chinese intercity bus service had minimal features, including unmarked curbside
bus stop A bus stop is a place where Public transport bus service, buses stop for passengers to get on and off the bus. The construction of bus stops tends to reflect the level of usage, where stops at busy locations may have shelter (building), shelters ...
s and no
advertising Advertising is the practice and techniques employed to bring attention to a Product (business), product or Service (economics), service. Advertising aims to present a product or service in terms of utility, advantages, and qualities of int ...
or
customer service Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and ...
; this greatly reduced overhead costs. In 1998, two companies began operations: Fung Wah Bus Transportation, between New York and Boston, and Eastern Bus, between New York and
Philadelphia Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
. At first, very few non-Chinese made use of the services. As word spread, they became popular with non-Chinese travelers due to lower fares and the demographics of these bus lines became similar to those of other intercity bus lines.
Competition Competition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, indi ...
and
price war A price war is a form of market competition in which companies within an industry engage in aggressive pricing activity "characterized by the repeated cutting of prices below those of competitors". This leads to a cycle, where each competitor att ...
s between newly successful companies, combined with online ticket sales, led to a reduction in fares. Service to smaller cities by Chinatown bus lines had less of a price advantage. The fierce competition led to gang violence in which rival bus operators killed or injured each other. Because of their low fares, Chinatown bus lines had very low
profit margin Profit margin is a financial ratio that measures the percentage of profit earned by a company in relation to its revenue. Expressed as a percentage, it indicates how much profit the company makes for every dollar of revenue generated. Profit margi ...
s; some went bankrupt and ceased operations. However, the services became more popular and the number of trips by Chinatown bus lines increased. In 2004, a fully-booked bus net at least $340 profit per round trip after expenses. In 2004, Vamoose Bus was launched by Hasidic Jews to compete with Chinatown bus lines. By 2005, Chinatown buses appropriated much of the
market share Market share is the percentage of the total revenue or sales in a Market (economics), market that a company's business makes up. For example, if there are 50,000 units sold per year in a given industry, a company whose sales were 5,000 of those ...
of
Greyhound Lines Greyhound Lines, Inc. is an American operator of Intercity bus service, intercity bus services. Greyhound operates the largest intercity bus network in the United States, and also operates charter and Amtrak Thruway services, as well as interci ...
in the
Northeastern United States The Northeastern United States (also referred to as the Northeast, the East Coast, or the American Northeast) is List of regions of the United States, census regions United States Census Bureau. Located on the East Coast of the United States, ...
. By 2006, many Chinatown bus lines operated service to/from casinos popular with Chinese and Vietnamese immigrants. All riders receive free-play vouchers, and some low-income or homeless people sell them before returning to New York. In 2008,
BoltBus BoltBus was an intercity bus common carrier and a division of Greyhound Lines that operated from March 2008 until July 2021 in the northeast and western United States and British Columbia, Canada. At least one ticket on every bus was randomly ...
was established by
Greyhound The English Greyhound, or simply the Greyhound, is a dog breed, breed of dog, a sighthound which has been bred for coursing, greyhound racing and hunting. Some are kept as show dogs or pets. Greyhounds are defined as a tall, muscular, smooth-c ...
to compete with the less-expensive Chinatown bus lines, but ceased operations in July 2021. By 2010, service expanded to many major cities across the U.S. By 2012, riders of Chinatown buses made up over half the ridership of northeastern intercity buses, bringing annual intercity ridership to over 7 million passengers.


Shutdowns

Double Happyness Travel, Inc. was shut down in December 2011 after it was called "an imminent hazard" by transportation officials. On May 31, 2012, the
Federal Motor Carrier Safety Administration The Federal Motor Carrier Safety Administration (FMCSA) is an agency in the United States Department of Transportation that regulates the trucking industry in the United States. The primary mission of the FMCSA is to reduce crashes, injuries, an ...
(FMCSA) announced the shutdown of Apex Bus, I-95 Coach, New Century Travel, and 23 related entities due to safety violations. On March 2, 2013, the
United States Department of Transportation The United States Department of Transportation (USDOT or DOT) is one of the executive departments of the U.S. federal government. It is headed by the secretary of transportation, who reports directly to the president of the United States a ...
shut down Fung Wah Bus Transportation because of its refusal to provide safety records. The company was later authorized to resume its bus operations but shut down anyways in 2015. On May 25, 2013, a bus operated by Lucky Star was taken out of service when a
manhole A manhole (utility hole, maintenance hole, or sewer hole) is an opening to a confined space such as a shaft (civil engineering), shaft, utility vault, or large container, vessel. Manholes, typically protected by a manhole cover, are often used ...
cover became lodged in its undercarriage. The company was shut down on June 5 due to "flagrant disregard for motor coach passenger safety". Lucky Star conducted an extensive bus upgrade and driver program, passed required inspections, and resumed operations in November 2013. The shutdowns led to an increase in bus fares and some say the shutdowns were unnecessary. Jim Epstein, a writer for
libertarian Libertarianism (from ; or from ) is a political philosophy that holds freedom, personal sovereignty, and liberty as primary values. Many libertarians believe that the concept of freedom is in accord with the Non-Aggression Principle, according ...
publication ''
Reason Reason is the capacity of consciously applying logic by drawing valid conclusions from new or existing information, with the aim of seeking the truth. It is associated with such characteristically human activities as philosophy, religion, scien ...
'', called the FMCSA practices overly harsh, writing that the agency targets Chinatown bus companies because owners are rarely fluent in English and alleging that inspectors were overly strict about defective components, confiscating several buses for minor issues.


Post-shutdowns

Despite these shutdowns, in 2015, Chinatown bus lines operated 5.3 million passenger trips and 48.5 million annual miles of service, up 14% from 2013 and up 26% since 2008. In May 2019, Eastern Bus, a Chinatown bus line, reached a deal with
Flixbus FlixBus (; styled FLiXBUS) is a German brand that offers low-cost Intercity bus service, intercity coach services in Europe, North America, South America and Asia. It is owned by , which also operates FlixTrain, FlixCar, , and Greyhound Lines. F ...
, in which Flixbus handles all marketing and sales for the company.


Organized crime related incidents

In 2003 and 2004, bus burnings, driver assaults, murders, and other
gang A gang is a social group, group or secret society, society of associates, friends, or members of a family with a defined leadership and internal organization that identifies with or claims control over Wiktionary:territory#Noun, territory in a ...
violence in New York City were linked to the possible infiltration of Asian
organized crime Organized crime is a category of transnational organized crime, transnational, national, or local group of centralized enterprises run to engage in illegal activity, most commonly for profit. While organized crime is generally thought of as a f ...
gangs in the industry. Among the crimes associated with gang activity was a deadly shooting in May 2003 on a busy street, which may have been in retaliation for a driver backing his bus into a rival; in revenge, two buses were set on fire the following year. Fatal stabbings occurred in October 2003 and in 2004. The boyfriend of a bus-company employee was fatally shot in an apparent bus feud in January 2004, and a Chinatown bus operator was shot to death two months later. In a June 2004 incident tied to criminal gangs, two people—a Chinatown bus driver and a bystander—were murdered in a bar in
Flushing, Queens Flushing is a neighborhood in the north-central portion of the New York City Borough (New York City), borough of Queens. The neighborhood is the fourth-largest central business district in New York City. Downtown Flushing is a major commercial ...
; another was shot in the leg. The accused shooter was arrested in
Toronto Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
in 2011, and was extradited to the United States. After the 2004 shootings, the
New York City Police Department The City of New York Police Department, also referred to as New York City Police Department (NYPD), is the primary law enforcement agency within New York City. Established on May 23, 1845, the NYPD is the largest, and one of the oldest, munic ...
increased its enforcement of Chinatown-bus laws. Bus-feud crime subsided by 2007. In 2008, the Banya Organization, a Chinese
gang A gang is a social group, group or secret society, society of associates, friends, or members of a family with a defined leadership and internal organization that identifies with or claims control over Wiktionary:territory#Noun, territory in a ...
, was accused of assaulting employees of Chinatown bus lines in an attempt to extort partial ownership and a share of the profits. In 2013, police confiscated 254 guns and arrested 19 members of the largest gun-smuggling ring in New York City history; the suspects were accused of shipping guns via Chinatown bus lines. In 2020, Chinatown bus lines were again accused of being a conduit for gun trafficking.


Safety record

Chinatown buses have been involved in several incidents, and there were 34 intercity bus crashes across the United States from 2001 to 2011. On a 2006 safety scale of 0 to 100, where 0 was the safest and 100 the most dangerous, Chinatown bus lines were rated between 71 and 99; Greyhound was rated 0. "Calculations of safety and risk are inverted," according to a 2013
City University of New York The City University of New York (CUNY, pronounced , ) is the Public university, public university system of Education in New York City, New York City. It is the largest urban university system in the United States, comprising 25 campuses: eleven ...
study. A report in 2011 found that curbside Chinatown buses were often more dangerous than buses that stop in terminals. As of 2011, many travelers were not discouraged. Intercity bus crashes are rare. In February 2004, after several murders connected with employees of rival Chinatown bus companies, officials conducted a surprise inspection and seized buses. In 2012, General Bus, a Chinatown bus line, was noted to have a safety record worse than 99.5% of other intercity bus lines. In 2017, federal data showed that three Chinatown bus lines were among the worst safety violators among U.S. intercity bus lines.


Crashes and incidents

* February 8, 2003 A bus operated by Dahlia transporting passengers to the Taj Mahal Casino Resort in
Atlantic City, New Jersey Atlantic City, sometimes referred to by its initials A.C., is a Jersey Shore seaside resort city (New Jersey), city in Atlantic County, New Jersey, Atlantic County, in the U.S. state of New Jersey. Atlantic City comprises the second half of ...
, spun off the
Garden State Parkway The Garden State Parkway (GSP) is a Controlled-access highway, controlled-access toll road that stretches the north–south length of eastern New Jersey from the state's southernmost tip near Cape May, New Jersey, Cape May north to the New York ...
and flipped on its side on a snowy embankment, killing two people and injuring 28 people. * March 18, 2005A Boston-bound Chinatown bus operated by Lucky Star/Travel Pack stopped and evacuated its passengers on the Massachusetts Turnpike shortly before it burst into flames. No one was injured. * August 16, 2005A New York-bound bus operated by Fung Wah Bus Transportation caught fire on
Interstate 91 Interstate 91 (I-91) is an Interstate Highway in the New England region of the United States. It is the primary north–south thoroughfare in the western part of the region. Its southern terminus is in New Haven, Connecticut, at I-95, whi ...
near
Meriden, Connecticut Meriden ( ) is a city in New Haven County, Connecticut, United States, located halfway between the regional cities of New Haven, Connecticut, New Haven and Hartford, Connecticut, Hartford. The city is part of the South Central Connecticut Planni ...
. Although the passengers later criticized the driver for being unhelpful and untrained in evacuating the bus, no injuries were reported. After the August 2005 bus fire, the Massachusetts Department of Telecommunications and Energy began conducting three surprise inspections per month on all bus companies leaving Boston's South Station terminal.
Senator A senate is a deliberative assembly, often the upper house or Legislative chamber, chamber of a bicameral legislature. The name comes from the Ancient Rome, ancient Roman Senate (Latin: ''Senatus''), so-called as an assembly of the senior ...
Chuck Schumer Charles Ellis Schumer ( ; born November 23, 1950) is an American politician serving as the Seniority in the United States Senate, senior United States Senate, United States senator from New York (state), New York, a seat he has held since 1999. ...
of
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
proposed a four-point federal plan which would includes surprise inspections and a national safety standard for bus operators. * August 15, 2006A Shun Fa bus traveling from New York to Pittsburgh crashed. Ten passengers were injured, five of whom were hospitalized, one in critical condition. * September 6, 2006A bus operated by Fung Wah Bus Transportation rolled over in
Auburn, Massachusetts Auburn is a town in Worcester County, Massachusetts, United States. The population was 16,889 at the 2020 census. History The Auburn area was first settled in 1714. On April 10, 1778, parts of Worcester, Sutton, Leicester and Oxford, Massac ...
, injuring 34 passengers. Excessive speed was cited as a factor and the bus company was fined. * January 3, 2007A bus operated by Fung Wah Bus Transportation lost its back two wheels in
Framingham, Massachusetts Framingham () is a city in the Commonwealth (U.S. state), Commonwealth of Massachusetts, United States. Incorporated in 1700, it is located in Middlesex County, Massachusetts, Middlesex County and the MetroWest subregion of the Greater Boston ...
, early in a trip to New York. No injuries were reported. * February 14, 2007A bus operated by Fung Wah Bus Transportation en route to New York went out of control and struck a traffic barrier on the Massachusetts Turnpike,
I-90 Interstate 90 (I-90) is an east–west transcontinental freeway and the longest Interstate Highway in the United States at . It begins in Seattle, Washington, and travels through the Pacific Northwest, Mountain states, Mountain West, Great Pla ...
, in
Allston Allston is an officially recognized neighborhood in Boston, Massachusetts, United States. It was named after the American painter and poet Washington Allston. It comprises the land covered by the zip code 02134. For the most part, Allston is ...
. No injuries were reported. State officials had advised Fung Wah Bus Transportation to suspend operations because of a
winter storm A winter storm (also known as snow storm) is an event in which wind coincides with varieties of precipitation that only occur at freezing temperatures, such as snow, mixed snow and rain, or freezing rain. In temperate continental and subarct ...
that day. Fung Wah reached an agreement with regulators in which its buses would be subject to inspections and driver checks for 30 days. The company agreed to improve safety, including removing unclean, unsafe buses from service. * February 18, 2007A bus owned by Tremblay Motorcoach and operated by Sunshine Travel caught fire on the Massachusetts Turnpike near interchange 10A in Millbury, Massachusetts. All 50 passengers were evacuated, and no injuries were reported. The cause of the fire was unknown. The bus was returning to
Chinatown, Boston Chinatown, Boston (Cantonese: 唐人街; Jyutping: ''Tong4jan4gaai1'') is a neighborhood located in downtown Boston, Massachusetts, United States. It is the only surviving historic ethnic Chinese enclave in New England since the demise of the ...
from the
Mohegan Sun Mohegan Sun is a large casino and entertainment complex located on 240 acres (97 ha) of the Mohegan Indian Reservation in Uncasville, Connecticut, along the banks of the Thames River (Connecticut), Thames River. It is owned and operated by the fe ...
casino in
Uncasville, Connecticut Uncasville is a village in the town of Montville, Connecticut, United States. It is located in southeastern Montville, at the mouth of the Oxoboxo River where it flows into the Thames River. The name is now applied more generally to all of the ...
. * March 23, 2007A New York-bound bus operated by Fung Wah Bus Transportation from Boston got stuck on a cement lane divider at a tollbooth on the Massachusetts Turnpike at Massachusetts Route 128 in
Weston, Massachusetts Weston is an affluent town in Middlesex County, Massachusetts, United States, located approximately west of Boston. At the time of the 2020 United States census, the population of Weston was 11,851. Weston was incorporated in 1713, and protect ...
, when the driver tried to change lanes. No one was injured, and passengers boarded a later bus. * May 20, 2007A New York-bound bus crashed in Pennsylvania, killing 2 riders and injuring 32 more. * June 23, 2008A bus loading passengers was struck by an out-of-control
dump truck A dump truck, known also as a dumping truck, dump lorry or dumper lorry or a dumper for short, is used for transporting materials (such as dirt, gravel, or demolition waste) for construction as well as coal. A typical dump truck is equipped ...
at the intersection of Canal Street and the Bowery in New York's Chinatown. The impact pushed the bus onto the sidewalk and into a bank. A sign attached to a light pole fell, injuring a 57-year-old woman who later died. Several people, including two police officers, were treated for minor injuries. State Department of Transportation inspectors found that the dump truck, owned by CPQ Freight Systems, had eight mechanical issues including faulty brakes which led to the crash. * March 12, 2011 World Wide Tours bus crash - A bus operated by World Wide Tours traveling to Chinatown from the
Mohegan Sun Mohegan Sun is a large casino and entertainment complex located on 240 acres (97 ha) of the Mohegan Indian Reservation in Uncasville, Connecticut, along the banks of the Thames River (Connecticut), Thames River. It is owned and operated by the fe ...
casino in
Uncasville, Connecticut Uncasville is a village in the town of Montville, Connecticut, United States. It is located in southeastern Montville, at the mouth of the Oxoboxo River where it flows into the Thames River. The name is now applied more generally to all of the ...
crashed, killing 15 people. The crash was a result of driver fatigue. The driver was charged with
manslaughter Manslaughter is a common law legal term for homicide considered by law as less culpable than murder. The distinction between murder and manslaughter is sometimes said to have first been made by the ancient Athenian lawmaker Draco in the 7th ce ...
but was acquitted. * March 14, 2011On the
New Jersey Turnpike The New Jersey Turnpike (NJTP) is a system of controlled-access highway, controlled-access toll roads in the U.S. state of New Jersey. The turnpike is maintained by the New Jersey Turnpike Authority (NJTA).The Garden State Parkway, although ma ...
, a bus crash killed the driver and injured 40, two critically. In March 2011, these two crashes led officials to confiscate six buses for inadequate brake air pressure, steering violations, and missing driver paperwork. * May 31, 2011 A commercial tour bus operated by Sky Express crashed on Interstate 95, killing four people and injuring dozens. * September 21, 2014A Chinatown bus overturned and killed two people and injured 48 people in Delaware. * March 31, 2015 A Chinatown bus hit and killed a pedestrian in Virginia. * September 23, 2017A bus operated by Dahlia Group slammed into a city bus in Flushing, killing Dahlia’s driver, a city bus passenger, and a pedestrian, and injuring 16 people. * January 5, 2020 A Chinatown bus crash killed five people and injured over 60 people on the
Pennsylvania Turnpike The Pennsylvania Turnpike, sometimes shortened to Penna Turnpike or PA Turnpike, is a controlled-access toll road which is operated by the Pennsylvania Turnpike Commission (PTC) in Pennsylvania. It runs for across the southern part of the st ...
.


Other criticism

Buses often do not follow their scheduled timetables; many are unreliable, sometimes skipping scheduled stops. Buses are also criticized for being uncomfortable. Buses are generally older and unmarked. The buses are also known to break down. The curbside bus stops used by Chinatown bus lines led to many complaints from nearby residents and business owners due to noise, pollution, trash, blocked traffic, and sidewalk overcrowding. The complaints led to increased regulations in several cities, including permit requirements, bus stop requirements, fines and fees, as well as the construction of the Independence Transportation Center in Philadelphia. These regulations were also allegedly influenced by Peter Pan Bus Lines and
Greyhound Lines Greyhound Lines, Inc. is an American operator of Intercity bus service, intercity bus services. Greyhound operates the largest intercity bus network in the United States, and also operates charter and Amtrak Thruway services, as well as interci ...
, which face competition from Chinatown bus lines.


See also

* Xe Đò Hoàng (lit. 'Hoàng Bus') or Hoang Express is an intercity bus service based in Orange County, California with a route connecting Little Saigon in Orange County with the community in San Jose.


References


Further reading

*
Brief History of Chinatown Bus
GotoBus, updated in 2011. {{Chinese American, state=collapsed Chinese-American history Intercity bus companies of the United States