The chief automation officer (CAO) is the manager overseeing an enterprises's
digital automation and
robotic process automation
Robotic process automation (RPA) is a form of business process automation technology based on metaphorical software robots (bots) or on artificial intelligence (AI)/digital workers. It is sometimes referred to as ''software robotics'' (not to be ...
strategy.
The position came to prominence following the growth of
artificial intelligence
Artificial intelligence (AI) is intelligence—perceiving, synthesizing, and inferring information—demonstrated by machines, as opposed to intelligence displayed by animals and humans. Example tasks in which this is done include speech r ...
.
A chief automation officer may establish an "Automation Center of Excellence" (ACoE) to codify best practices within the organization.
References
{{business-term-stub
Corporate titles
Chief executive officers