Fiserv, Inc. ( ) is an American
multinational financial technology
Financial technology (abbreviated as fintech) refers to the application of innovative technologies to products and services in the financial industry. This broad term encompasses a wide array of technological advancements in financial services, ...
company headquartered in
Milwaukee
Milwaukee is the List of cities in Wisconsin, most populous city in the U.S. state of Wisconsin. Located on the western shore of Lake Michigan, it is the List of United States cities by population, 31st-most populous city in the United States ...
, Wisconsin. Fiserv provides financial technology and services to clients across the
financial services
Financial services are service (economics), economic services tied to finance provided by financial institutions. Financial services encompass a broad range of tertiary sector of the economy, service sector activities, especially as concerns finan ...
sector, including banks,
thrifts,
credit unions
A credit union is a member-owned nonprofit cooperative financial institution. They may offer financial services equivalent to those of commercial banks, such as share accounts (savings accounts), share draft accounts ( cheque accounts), credit ...
, securities broker dealers,
mortgage
A mortgage loan or simply mortgage (), in civil law (legal system), civil law jurisdictions known also as a hypothec loan, is a loan used either by purchasers of real property to raise funds to buy real estate, or by existing property owners t ...
, insurance, leasing and finance companies, and retailers.
In October 2015, Fiserv, Inc. was ranked third by revenue among technology providers to U.S. banks by
American Banker
''American Banker'' is a New York-based trade publication covering the financial services industry. Originally a daily newspaper, the print edition ceased publication in 2016, but continues to be published as a print magazine nine times a year. ...
and
BAI. In 2019, the company reported total revenue of $10.187 billion.
Additionally, Fiserv owns
First Data
First Data Corporation was a financial services company headquartered in Atlanta, Georgia, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and at online outlets f ...
, which links 2 million
ATMs via the
STAR network
A star network is an implementation of a spoke–hub distribution paradigm in computer networks. In a star network, every host is connected to a central hub. In its simplest form, one central hub acts as a conduit to transmit messages. The ...
. Fiserv holds the naming rights for the
Fiserv Forum
Fiserv Forum (; stylized as fiserv.forum) is a multi-purpose arena located in downtown Milwaukee, Wisconsin. It is the home of the Milwaukee Bucks of the National Basketball Association (NBA) and the Marquette Golden Eagles men's basketball team ...
arena in Milwaukee.
History
1980s and 1990s
Fiserv was founded in 1984, and within two years, it was listed on
NASDAQ
The Nasdaq Stock Market (; National Association of Securities Dealers Automated Quotations) is an American stock exchange based in New York City. It is the most active stock trading venue in the U.S. by volume, and ranked second on the list ...
. The company experienced rapid growth mainly due to a series of acquisitions, including Citicorp Information Resources, a subsidiary of
Citicorp
Citigroup Inc. or Citi (Style (visual arts), stylized as citi) is an American multinational investment banking, investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, t ...
, which was the largest acquisition in its early years. This acquisition put Fiserv into the
commercial banking
A commercial bank is a financial institution that accepts deposits from the public and gives loans for the purposes of consumption and investment to make a profit.
It can also refer to a bank or a division of a larger bank that deals with whol ...
, internal and
credit union
A credit union is a member-owned nonprofit organization, nonprofit cooperative financial institution. They may offer financial services equivalent to those of commercial banks, such as share accounts (savings accounts), share draft accounts (che ...
core account processing market space.
In 1995, Fiserv acquired Information Technology, Inc., (ITI) of Lincoln, Nebraska. Thus, Fiserv acquired Premier, which at that time was the most widely implemented account processing platform in the US, and represented an increase in Fiserv's account processing clients.
Fiserv also launched its website in 1995, and introduced fully
electronic bills (branded as E-bills) in 1997, reaching $1 billion in revenue.
2000s
From 2000 to 2017, Fiserv continued to acquire other companies, such as PCLender.
In 2003, Fiserv acquired General American Corporation (GAC) and Consumer Network Services (CNS).
In 2005,
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became Fiserv's CEO, and the company acquired a number of businesses, including Del Mar Database, assets of U.S. eLending business from
Emergis
Telus Health, a division of Telus Corporation, is a Vancouver, Canada–based provider of health technology services with more than 10,000 employees primarily located in Canada, United States, Australia and the United Kingdom. The company operat ...
, Interactive Technologies, Administrative Services Group Inc., JW Hutton, BillMatrix, VerticalPoint, and Xcipio, Inc.
In 2006, Fiserv acquired CareGain, Inc., Asset of CT Insurance Services & CCH Wall Street.
In 2007, Fiserv acquired NetEconomy and CheckFree — which had itself just acquired Corillian, Carreker, PhoneCharge and Upstream Technologies LLC. This was Fiserv's largest acquisition to date; CheckFree was at that time the leading provider of
online banking
Online banking, also known as internet banking, virtual banking, web banking or home banking, is a system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institut ...
, online bill payment, electronic bill payment services, and software for check clearance and
ACH (also known as
direct debit
A direct debit or direct withdrawal is a financial transaction in which one organisation withdraws funds from a payer's bank account. Formally, the organisation that calls for the funds ("the payee") instructs their bank to collect (i.e., debit) ...
) processing.
In 2008, Fiserv made an acquisition of Interactive Technologies, Inc., provider of billing software and ancillary products for the banking and investment advisory industries, granting Fiserv control of their "''Advantage Fee System''" which calculates complex billing for fees and commissions. In the same year, Fiserv acquired i_Tech, a
Montana
Montana ( ) is a landlocked U.S. state, state in the Mountain states, Mountain West subregion of the Western United States. It is bordered by Idaho to the west, North Dakota to the east, South Dakota to the southeast, Wyoming to the south, an ...
-based item processing company that had been owned by
First Interstate Bank. Fiserv also acquired The Data Center, a
Texas
Texas ( , ; or ) is the most populous U.S. state, state in the South Central United States, South Central region of the United States. It borders Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the we ...
-based item processing company that had been owned by BBVA Compass Bank.
2010s
In 2010, Fiserv acquired AdviceAmerica, provider of software for
financial institution
A financial institution, sometimes called a banking institution, is a business entity that provides service as an intermediary for different types of financial monetary transactions. Broadly speaking, there are three major types of financial ins ...
s.
In 2011, Fiserv acquired M-Com. Established in 2000 and based in Auckland,
New Zealand
New Zealand () is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island () and the South Island ()—and List of islands of New Zealand, over 600 smaller islands. It is the List of isla ...
, M-Com developed mobile banking apps.
Fiserv also in 2011 acquired Maverick Network Solutions, established in 2006 and based in
Brandywine Hundred, Delaware, and CashEdge, developer of payment solutions, including
Popmoney.
In 2013, Open Solutions, Inc., an account processing platform, was yet another company acquired by Fiserv, following a rebrand of Open Solutions managed by branding agency Bob's Your Uncle. Fiserv paid $55 million to acquire Open Solutions, by taking on $960 million in debt.
In 2016, Fiserv acquired Community Financial Services from ACI Worldwide and Convenience Pay from Hewlett Packard.
In 2017, Fiserv acquired Dovetail and
Monitise.
In 2018, Fiserv acquired
MoneyPass, a surcharge-free debit card and
ATM processing network, from Elan Financial Services, a unit of
U.S. Bancorp.
In 2019,
First Data
First Data Corporation was a financial services company headquartered in Atlanta, Georgia, United States. The company's STAR Network provides nationwide domestic debit acceptance at more than 2 million retail POS, ATM, and at online outlets f ...
, a payment processor, was acquired for $22 billion, making it one of the largest acquisitions in the financial technology sector.
2020s
In 2020, Fiserv made an acquisition of Bypass Mobile, enterprise
point of sale
The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...
platform. In the same year, CEO Jeffery Yabuki stepped down and was replaced by
Frank Bisignano.
In 2021, Fiserv acquired several companies: Ondot Systems, Inc., a digital experience platform for financial institutions; NetPay, a payment facilitator; and BentoBox, provider of online restaurant operations.
In 2022, Fiserv acquired Finxact, provider of cloud-based core banking services. The company also acquired TIF District in the same year.
The city of Milwaukee created a tax incremental financing district to incentivize Fiserv to remain in downtown Milwaukee, Wisconsin. The 7 million dollars will be available through annual payments, with the condition Fiserv must base at least 780 employees at the downtown location.
In October 2023, Fiserv acquired Skytef, the primary distributor of Software Express payment solution SiTef.
In March 2025, Fiserv completed the acquisition of Payfare.
In April 2025, Fiserv acquired Australian payment facilitator Pinch Payments for an undisclosed sum.
In April 2025, Fiserv agreed to acquire Money Money Servicos Financeiros S.A., a Brazil-based financial technology company.
Acquisitions and mergers
* Largest acquisition: First Data Corporation in 2019 for $22 billion
* Total acquisitions: Over 24 companies since inception
* Focus areas: Payments, financial technology, banking services, and digital solutions
Products
Fiserv offers multiple products, including:
* Carat, a platform that organizes payments and experiences for large businesses
* CardHub, which allows customers to get digital
payment cards
Payment cards are part of a payment system issued by financial institutions, such as a bank, to a customer that enables its owner (the cardholder) to access the funds in the customer's designated bank accounts, or through a credit account and mak ...
*
Clover
Clovers, also called trefoils, are plants of the genus ''Trifolium'' (), consisting of about 300 species of flowering plants in the legume family Fabaceae originating in Europe. The genus has a cosmopolitan distribution with the highest diversit ...
, for small businesses to accept payments at the
point of sale
The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...
, as well as to track sales
References
External links
*
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