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CheapTickets is an online travel services company focusing on the leisure market, offering airline tickets,
hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a re ...
and
vacation rental A vacation rental is the renting out of a furnished apartment, house, or professionally managed resort-condominium complex on a temporary basis to tourists as an alternative to a hotel. The term ''vacation rental'' is mainly used in the US. Othe ...
s, rental cars, customized vacation packages, and cruises. CheapTickets was a wholly owned subsidiary of Orbitz Worldwide, Inc., and with Expedia Inc.'s purchase of Orbitz, it is now a subsidiary of Expedia Group.


History

CheapTickets was founded in 1986 in
Honolulu, Hawaii Honolulu ( ; ) is the List of capitals in the United States, capital and most populous city of the U.S. state of Hawaii, located in the Pacific Ocean. It is the county seat of the Consolidated city-county, consolidated City and County of Honol ...
, by Michael and Sandra Hartley when inter-island carrier Mid Pacific Air gave 3,000 tickets to Hartley's employer at the time, advertising firm Regency Media, as payment for its services at the time Regency closed its Honolulu branch. The tickets were advertised via newspaper classified ads and sold out in two weeks. The company grew into an airline ticket consolidator, acquiring seats from
airlines An airline is a company that provides air transport services for traveling passengers or freight (cargo). Airlines use aircraft to supply these services and may form partnerships or alliances with other airlines for codeshare agreements, in ...
at rates low enough to allow the company to resell them at fares lower than the airline's normal published airfares. It opened its first call center in Honolulu in 1987, and would later open call centers in
Colorado Springs, Colorado Colorado Springs is the most populous city in El Paso County, Colorado, United States, and its county seat. The city had a population of 478,961 at the 2020 United States census, 2020 census, a 15.02% increase since 2010 United States Census, 2 ...
;
Lakeport, California Lakeport is a city in and the county seat of Lake County, California. The city is northwest of Sacramento. Lakeport is on the western shore of Clear Lake, at an elevation of . The population was 5,026 at the 2020 census, up from 4,753 at th ...
;
Los Angeles, California Los Angeles, often referred to by its initials L.A., is the List of municipalities in California, most populous city in the U.S. state of California, and the commercial, Financial District, Los Angeles, financial, and Culture of Los Angeles, ...
; and
Tampa, Florida Tampa ( ) is a city on the Gulf Coast of the United States, Gulf Coast of the U.S. state of Florida. Tampa's borders include the north shore of Tampa Bay and the east shore of Old Tampa Bay. Tampa is the largest city in the Tampa Bay area and t ...
. It launched its web site in 1997, becoming a pioneer in Internet travel sales. The company operated
brick and mortar Brick and mortar (or B&M) is an organization or business with a physical presence in a building or other structure. The term ''brick-and-mortar business'' is often used to refer to a company that possesses or leases retail shops, factory produc ...
agency locations in
Hawaii Hawaii ( ; ) is an island U.S. state, state of the United States, in the Pacific Ocean about southwest of the U.S. mainland. One of the two Non-contiguous United States, non-contiguous U.S. states (along with Alaska), it is the only sta ...
,
California California () is a U.S. state, state in the Western United States that lies on the West Coast of the United States, Pacific Coast. It borders Oregon to the north, Nevada and Arizona to the east, and shares Mexico–United States border, an ...
, New York, and Washington, which were closed by the end of 2003, by which time they accounted for 2 percent of the company's business. The company was acquired in 2000 by
Cendant Cendant Corporation was an American provider of business and consumer services, primarily within the real estate and travel industries. In 2005 and 2006, it broke up and spun off or sold its constituent businesses. Although it was based in New Yo ...
. In July 2006, it was included, with the sale of
Travelport Travelport Worldwide Ltd. provides distribution, technology, and payment solutions for the travel and tourism industry. It is the smallest, by revenue, of the top three global distribution systems (GDS) after Amadeus IT Group and Sabre Corporatio ...
to the
Blackstone Group Blackstone Inc. is an American alternative investment management company based in New York City. It was founded in 1985 as a mergers and acquisitions firm by Peter Peterson and Stephen Schwarzman, who had previously worked together at Lehman ...
, as part of their Travel Distribution Services Division that later became Orbitz Worldwide, Inc. In 2009,
Orbitz Orbitz.com is a travel fare aggregator website and travel metasearch engine. The website is owned by Orbitz Worldwide, Inc., a subsidiary of Expedia Group. It is headquartered in the Citigroup Center, Chicago, Illinois. Background Origi ...
was sued by the state of
New Jersey New Jersey is a U.S. state, state located in both the Mid-Atlantic States, Mid-Atlantic and Northeastern United States, Northeastern regions of the United States. Located at the geographic hub of the urban area, heavily urbanized Northeas ...
for alleged violations of the state's Consumer Fraud Act relating to tickets offered for sale on CheapTickets Exchange for a
Bruce Springsteen Bruce Frederick Joseph Springsteen (born September 23, 1949) is an American Rock music, rock singer, songwriter, and guitarist. Nicknamed "the Boss", Springsteen has released 21 studio albums spanning six decades; most of his albums feature th ...
concert prior to the first public sale date. The company successfully claimed immunity under Section 230 of the
Communications Decency Act The Communications Decency Act of 1996 (CDA) was the United States Congress's first notable attempt to regulate pornographic material on the Internet. In the 1997 landmark case '' Reno v. ACLU'', the United States Supreme Court unanimously stru ...
, and '' Milgram v. Orbitz'' was dismissed.


References


External links

*
Orbitz Worldwide, Inc. corporate website
{{DEFAULTSORT:Cheaptickets Expedia Group Orbitz brands American travel websites American companies established in 1986 Transport companies established in 1986 Internet properties established in 1997 2000 mergers and acquisitions Online travel agencies Companies based in Chicago 1986 establishments in Hawaii