Chantry Place, formerly Intu Chapelfield and before that Chapelfield, is a
shopping centre
A shopping center (American English) or shopping centre (English in the Commonwealth of Nations, Commonwealth English), also called a shopping complex, shopping arcade, shopping plaza or galleria, is a group of shops built together, sometimes ...
in
Norwich
Norwich () is a cathedral city and district of Norfolk, England, of which it is the county town. Norwich is by the River Wensum, about north-east of London, north of Ipswich and east of Peterborough. As the seat of the Episcopal see, See of ...
city centre, on a site previously occupied by the Caleys (later
Rowntree Mackintosh and
Nestlé
Nestlé S.A. (; ; ) is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Vaud, Switzerland. It is the largest publicly held food company in the world, measured by revenue and other metrics, sin ...
) chocolate factory.
As Chapelfield, the centre opened in 2005. It adopted Intu branding in 2013 following the renaming of its parent Capital Shopping Centres to become
Intu Properties
Intu Properties plc was a British real estate investment trust (REIT), largely focused on shopping centre management and development. Originally named Liberty International plc, it changed its name in May 2010 to Capital Shopping Centres Group p ...
in line with most of the company's centres. Intu entered
administration
Administration may refer to:
Management of organizations
* Management, the act of directing people towards accomplishing a goal
** Administrative Assistant, traditionally known as a Secretary, or also known as an administrative officer, administ ...
in June 2020 and Chapelfield transferred to new ownership in October that year, being renamed Chantry Place.
History

The centre opened on 21st September 2005, featuring a new three-floor flagship
House of Fraser
House of Fraser (also operating as Frasers) is a British department store group with 44 locations across the United Kingdom, which is now part of Frasers Group. It was established in Glasgow, Scotland in 1849 as Arthur and Fraser. By 1891, it w ...
department store. It was claimed to be the largest shopping centre to open in Britain in 2005, with 80 shops and 17 cafés and restaurants.
Like many new retail developments, Chapelfield opened amid fanfare and local controversy, with a feeling in some quarters that the development brought little real value to the city centre, but instead was turning Norwich into another
clone city, with another shopping centre already open in the city centre, Castle Mall (now re-named
Castle Quarter).
Criticism was levelled at the new development that the 'new' shops are mostly stores that have re-located from elsewhere in the city centre. The developers responded, however, that 50 per cent of the stores were 'completely new to Norwich' including the only
House of Fraser
House of Fraser (also operating as Frasers) is a British department store group with 44 locations across the United Kingdom, which is now part of Frasers Group. It was established in Glasgow, Scotland in 1849 as Arthur and Fraser. By 1891, it w ...
store in the region.
The centre was rebranded as "intu Chapelfield" in 2013 following the renaming of parent
Capital Shopping Centres
Intu Properties plc was a British real estate investment trust (REIT), largely focused on shopping centre management and development. Originally named Liberty International plc, it changed its name in May 2010 to Capital Shopping Centres Group p ...
Group plc as "intu properties plc".
Intu Properties plc entered administration on 20 June 2020, and the centre transferred to new operators LaSalle Investment Management in October that year, managed by Savills. It received the new name of Chantry Place on 20 October 2020.
Seventeen bodies believed to be Jews were found in 2004 by workers preparing the site. The remains dating from 1150 to 1300 were buried at the city's
Earlham Road Cemetery.
Awards
The
British Council of Shopping Centres
British may refer to:
Peoples, culture, and language
* British people, nationals or natives of the United Kingdom, British Overseas Territories, and Crown Dependencies.
** Britishness, the British identity and common culture
* British English, ...
awarded the centre its Gold Award for best In-Town Retail Scheme in 2006.
Stores
Keystone stores in the centre include
House of Fraser
House of Fraser (also operating as Frasers) is a British department store group with 44 locations across the United Kingdom, which is now part of Frasers Group. It was established in Glasgow, Scotland in 1849 as Arthur and Fraser. By 1891, it w ...
,
Apple Store
The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell various Apple products, including Mac personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital m ...
,
Hollister Co.
Hollister Co., often advertised as Hollister or HCo., is a retail brand owned by Abercrombie & Fitch Co, selling apparel, accessories, and fragrances. Goods are available in-store and through the company's online store. Hollister uses a narrativ ...
and
H&M.
The centre's third floor, known as The Dining Terrace, comprises
restaurants
A restaurant is a business that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Restaurants vary greatly in appearance ...
and
cafes
A coffeehouse, coffee shop, or café is an establishment that primarily serves coffee of various types, notably espresso, latte, and cappuccino. Some coffeehouses may serve cold drinks, such as iced coffee and iced tea, as well as other non-caf ...
, including
McDonald's
McDonald's Corporation is an American multinational fast food
Fast food is a type of mass-produced food designed for commercial resale, with a strong priority placed on speed of service. It is a commercial term, limited to food sold ...
,
KFC
KFC (Kentucky Fried Chicken) is an American fast food restaurant chain headquartered in Louisville, Kentucky, that specializes in fried chicken. It is the world's second-largest restaurant chain (as measured by sales) after McDonald's, with 2 ...
and
Spudulike
Spudulike is a restaurant chain and franchise specialising in baked potatoes (potatoes being known as "spuds" in colloquial British English) that first opened in Edinburgh in 1974. Spudulike sold baked potatoes with various fillings, other p ...
.
References
External links
*
{{Shopping centres in the East of England
Shopping centres in Norfolk
Buildings and structures in Norwich
Shopping malls established in 2005