Carlill V
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''Carlill v Carbolic Smoke Ball Company'

is an
English contract law English contract law is the body of law that regulates legally binding agreements in England and Wales. With its roots in the lex mercatoria and the activism of the judiciary during the Industrial Revolution, it shares a heritage with countries ...
decision by the
Court of Appeal An appellate court, commonly called a court of appeal(s), appeal court, court of second instance or second instance court, is any court of law that is empowered to Hearing (law), hear a Legal case, case upon appeal from a trial court or other ...
, which held an advertisement containing certain terms to get a reward constituted a binding unilateral offer that could be accepted by anyone who performed its terms. It is notable for its treatment of
contract A contract is an agreement that specifies certain legally enforceable rights and obligations pertaining to two or more parties. A contract typically involves consent to transfer of goods, services, money, or promise to transfer any of thos ...
and of
puffery Puffery is undue or exaggerated praise. Puffery serves to "puff up" what is being described. In law, puffery is usually invoked as a defense argument: it identifies general praising speech, typically produced by a seller, which is not expected ...
in advertising, for its curious subject matter associated with medical
quackery Quackery, often synonymous with health fraud, is the promotion of fraudulent or Ignorance, ignorant medicine, medical practices. A quack is a "fraudulent or ignorant pretender to medical skill" or "a person who pretends, professionally or public ...
, and how the influential judges (particularly Lindley and Bowen) developed the law in inventive ways. ''Carlill'' is frequently discussed as an introductory contract case, often one of the first cases a law student studies in the law of contract. The case concerned a purported flu remedy called the "carbolic smoke ball". The manufacturer advertised that buyers who found it did not work would be awarded £100, a considerable amount of money at the time. The company was found to have been bound by its advertisement, which was construed as an offer which the buyer, by using the smoke ball, accepted, creating a contract. The Court of Appeal held the essential elements of a contract were all present, including
offer and acceptance Offer and acceptance are generally recognized as essential requirements for the formation of a contract (together with other requirements such as consideration and legal Capacity (law), capacity). Analysis of their operation is a traditional appro ...
,
consideration Consideration is a concept of English law, English common law and is a necessity for simple contracts but not for special contracts (contracts by deed). The concept has been adopted by other common law jurisdictions. It is commonly referred to a ...
and an intention to create legal relations.


Facts

The Carbolic Smoke Ball Co. made a product called the "smoke ball" and claimed it to be a cure for
influenza Influenza, commonly known as the flu, is an infectious disease caused by influenza viruses. Symptoms range from mild to severe and often include fever, runny nose, sore throat, muscle pain, headache, coughing, and fatigue. These sympto ...
and a number of other diseases. (The 1889–1890 pandemic ongoing at the time was estimated to have killed 1 million people, but may have been caused either by influenza or a
coronavirus Coronaviruses are a group of related RNA viruses that cause diseases in mammals and birds. In humans and birds, they cause respiratory tract infections that can range from mild to lethal. Mild illnesses in humans include some cases of the comm ...
.) The smoke ball was a rubber ball with a tube attached. It was filled with
carbolic acid Phenol (also known as carbolic acid, phenolic acid, or benzenol) is an aromatic organic compound with the molecular formula . It is a white crystalline solid that is volatile and can catch fire. The molecule consists of a phenyl group () bon ...
(now known as phenol). The tube would be inserted into a user's nose and the ball would be squeezed at the bottom to release the vapours. The Company published advertisements in the ''
Pall Mall Gazette ''The Pall Mall Gazette'' was an evening newspaper founded in London on 7 February 1865 by George Murray Smith; its first editor was Frederick Greenwood. In 1921, '' The Globe'' merged into ''The Pall Mall Gazette'', which itself was absorbed i ...
'' and other newspapers on November 13, 1891, stating that it would pay £100 () to anyone who got sick with influenza after using its product according to the instructions provided with it: Louisa Elizabeth Carlill saw the advertisement, bought one of the balls and used it three times daily for nearly two months until she contracted the flu on 17 January 1892. She claimed £100 from the Carbolic Smoke Ball Company. They ignored two letters from her husband, a
solicitor A solicitor is a lawyer who traditionally deals with most of the legal matters in some jurisdictions. A person must have legally defined qualifications, which vary from one jurisdiction to another, to be described as a solicitor and enabled to p ...
. On a third request for her reward, they replied with an anonymous letter that if it is used properly the company had complete confidence in the smoke ball's efficacy, but "to protect themselves against all fraudulent claims", they would need her to come to their office to use the ball each day and be checked by the secretary. Carlill sued for
breach of contract Breach of contract is a legal cause of action and a type of civil wrong, in which a binding agreement or bargained-for exchange is not honored by one or more of the parties to the contract by non-performance or interference with the other part ...
, her counsel arguing that the advertisement and her reliance on it amounted to a binding contract between her and the company, and that the company should therefore pay the promised £100. The company argued that they had made no legally binding offer which was capable of
acceptance Acceptance in psychology is a person's recognition and assent to the finality of a situation without attempting to change or protest it. This plays out at both the individual and societal level as people experience change. Types of acceptanc ...
, and thus there could be no contract.


Judgment

The Carbolic Smoke Ball Company, represented by H. H. Asquith, lost its argument at the Queen's Bench, which decision was then appealed. The Court of Appeal unanimously rejected the company's arguments and held that they had made a binding contract with Carlill. Among the reasons given by the three judges were: (1) that the advertisement was not a unilateral invitation to treat to all the world, but rather an offer restricted to those who acted upon the terms set out in the advertisement; (2) that satisfying the stated conditions for using the smoke ball constituted acceptance of the offer; (3) that purchasing or merely using the smoke ball constituted good
consideration Consideration is a concept of English law, English common law and is a necessity for simple contracts but not for special contracts (contracts by deed). The concept has been adopted by other common law jurisdictions. It is commonly referred to a ...
, because it was a distinct detriment incurred at the behest of the company and, furthermore, more people buying smoke balls by relying on the advertisement was a clear benefit to Carbolic; and (4) that the company's claim that £1000 was deposited at the Alliance Bank showed the serious intention to be legally bound.


Lord Justice Lindley

Lindley gave the first judgment. He made short shrift of the insurance and wagering contract arguments that were dealt with in the Queen's Bench. He follows on with essentially five points. First, the advertisement was not " mere puff" as had been alleged by the company, because the deposit of £1000 in the bank evidenced seriousness. Second, the advertisement was an offer made specifically to anyone who performed the conditions in the advertisement rather than a statement "not made with anybody in particular." Third, communication of acceptance is not necessary for a contract when people's conduct manifests an intention to contract. Fourth, that the vagueness of the advertisement's terms was no insurmountable obstacle. And fifth, the nature of Carlill's consideration (what she gave in return for the offer) was good, because there is both an advantage in additional sales in reaction to the advertisement and a "distinct inconvenience" that people go to when using a smoke ball.


Lord Justice Bowen

Bowen's opinion was more tightly structured in style, . Five main steps in his reasoning can be identified. First, he said that the contract was not too vague to be enforced, because it could be interpreted according to what ordinary people would understand by it. He differed slightly from Lindley on what time period one could contract flu and still have a claim (Lindley said a "reasonable time" after use, while Bowen said "while the smoke ball is used"), but this was not a crucial point, because the fact was that Carlill got flu while using the smoke ball. Second, like Lindley, Bowen said that the advert was not mere puff because £1000 was deposited in the bank to pay rewards. Third, he said that although an ''offer'' was made to the whole world, the ''contract'' was not with the whole world. Therefore, it was not an absurd basis for a contract, because only the people who used it would bind the company. Fourth, he said that communication is not necessary to accept the terms of an offer; conduct is and should be sufficient. Fifth, good consideration was clearly given by Carlill because she went to the "inconvenience" of using it, and the company got the benefit of extra sales.


Lord Justice Smith

A L Smith's judgment was more general and concurred with both Lindley and Bowen's decisions.


Significance

''Carlill'' is significant for two areas of law: the law of contract, and the doctrine of puffery. Both areas have impacted advertising, and the problem of medical quackery.


Law of contract

''Carlill'' is frequently cited as a leading case in the common law of contract, particularly where unilateral contracts are concerned. It provides an excellent study of the basic principles of contract and how they relate to everyday life. The case remains good law. It still binds the lower courts of England and Wales and is cited by judges with approval. However, in addition to the contractual remedy afforded to users, the same facts would give rise to a number of additional statutory remedies and punishments were an individual to place an advert in the same terms today. Firstly, misleading advertising is a criminal offence. Under the Consumer Protection from Unfair Trading Regulations (
secondary legislation Secondary may refer to: Science and nature * Secondary emission, of particles ** Secondary electrons, electrons generated as ionization products * The secondary winding, or the electrical or electronic circuit connected to the secondary winding ...
, passed under the European Communities Act 1972), regulation 5 states that a commercial practice is misleading...
"if it contains false information and is therefore untruthful... or if it or its overall presentation in any way deceives or is likely to deceive the average consumer... even if the information is factually correct"
…in relation to a long list of actions and omissions by sellers. Misleading practices are unfair (r 3) and unfair practices are prohibited (r 4). They are also criminal offences (rr 8-18) and overseen by stringent enforcement mechanisms (rr 19-27). Sellers still have a defence of legitimate "
puffery Puffery is undue or exaggerated praise. Puffery serves to "puff up" what is being described. In law, puffery is usually invoked as a defense argument: it identifies general praising speech, typically produced by a seller, which is not expected ...
", or that their representations could not be taken seriously (e.g. "this washing powder makes your clothes whiter than white!"). Secondly, although it was not discussed in the case, there was evidence at the time that using the smoke ball actually made people more vulnerable to the flu (
carbolic acid Phenol (also known as carbolic acid, phenolic acid, or benzenol) is an aromatic organic compound with the molecular formula . It is a white crystalline solid that is volatile and can catch fire. The molecule consists of a phenyl group () bon ...
was put on the poisons register in 1900). The General Product Safety Regulations which are part of a
European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...
wide consumer protection regime (Directive 2001/95/EC) again provide criminal penalties for unsafe products. Thirdly, the Consumer Protection Act 1987 (which is also part of EU wide regulation under Directive 85/374/EEC) creates a statutory
tort A tort is a civil wrong, other than breach of contract, that causes a claimant to suffer loss or harm, resulting in legal liability for the person who commits the tortious act. Tort law can be contrasted with criminal law, which deals with cri ...
of
strict liability In criminal and civil law, strict liability is a standard of liability under which a person is legally responsible for the consequences flowing from an activity even in the absence of fault or criminal intent on the part of the defendant. Und ...
for defective products that cause any kind of personal injury or death, or damage over £100. This is the primary method for individuals to get compensation for any loss resulting from products. Similar regimes for
product liability Product liability is the area of law in which manufacturers, distributors, suppliers, retailers, and others who make products available to the public are held responsible for the injuries those products cause. Although the word "product" has ...
have developed around the world through statute and tort law since the early twentieth century, one of the leading cases being ''
Donoghue v Stevenson ''Donoghue v Stevenson''
932 Year 932 (Roman numerals, CMXXXII) was a leap year starting on Sunday of the Julian calendar. Events By place Europe * Summer – Alberic II of Spoleto, Alberic II leads an uprising at Rome against his stepfather Hugh of Italy, Hu ...
AC 562 was a Lists of landmark court decisions, landmark court decision in Scots delict law and English tort law by the House of Lords. It laid the foundation of the modern law of negligence in common law jurisdic ...
''. Fourthly, under the
Enterprise Act 2002 The Enterprise Act 2002 (c. 40) is an act of the Parliament of the United Kingdom which made major changes to UK competition law with respect to mergers and also changed the law governing insolvency bankruptcy. It made cartels illegal with a ma ...
, s 8, as in most developed countries, industry members form a trade associations. Businesses are expected to collectively regulate one another by drawing up Codes of Practice and have mechanisms for enforcement before tort or criminal law does. Viewed with a modern eye, many have argued that ''Carlill'' should be seen as redolent of another era, not a foundational case in the law of contract. For instance, Professor Hugh Collins writes the following.
"The amusing circumstances of the case should not obscure the surprising extent to which the court was prepared to conceive social relations in terms of contracts. The parties to the alleged contract had never met or communicated with each other directly. Nor had they exchanged goods, money or services between themselves. The law of contract is used by the court as an instrument for discouraging misleading and extravagant claims in advertising and for deterring the marketing of unproven, and perhaps dangerous pharmaceuticals... The judges run through a shopping-list of questions: Was there a promise? Was the promise serious and intended to be acted upon? Was the promise sufficiently definite and certain? Was the promise accepted by the plaintiff? Did the plaintiff perform some action in exchange for the promise?... The generality and abstraction of the rules permit both the extensive utilization of ontract lawand its application to the case, without any discussion of such matters as the moral claims of the parties, the nature of the market for pharmaceuticals and the problems generated by misleading advertising... Its doctrinal integrity helps to achieve legitimacy, because the law can be presented as objective and neutral, not a matter of politics or preference, but a settled body of rules and principles, legitimated by tradition and routine observance, and applied impartially and fairly to all citizens."
Professor A. W. B. Simpson, in an article entitled 'Quackery and Contract Law' gave the background of the case as part of the scare arising from the Russian
influenza pandemic An influenza pandemic is an epidemic of an influenza virus that spreads across a large region (either multiple continents or worldwide) and infects a large proportion of the population. There have been five major influenza pandemics in the l ...
of 1889-90. He points out that nobody knew what the flu actually was yet, nor how to prevent or cure it. After it was patented, the Carbolic Smoke Ball had in fact become rather popular in many esteemed circles including the
Bishop of London The bishop of London is the Ordinary (church officer), ordinary of the Church of England's Diocese of London in the Province of Canterbury. By custom the Bishop is also Dean of the Chapel Royal since 1723. The diocese covers of 17 boroughs o ...
who found it "has helped me greatly". The inventor, Frederick Roe, had advertised heavily when the epidemic hit London, which was getting extensive press coverage. But in the ''Pall Mall Gazette'' (just one instance where he put ads) there were many, many more quack remedies for misunderstood problems. Once the case had been decided by the Court of Appeal, it met with general approval, but especially so from the medical community. The Pharmaceutical Society of Great Britain had been fighting an ongoing battle against quack remedies, and had wanted specifically to get carbolic acid on the poisons register since 1882. Although without sympathy for the Carbolic Smoke Ball Company itself, Simpson casts doubt on whether ''Carlill'' was rightly decided.
"The analytical problems arose in a particularly acute form in the smoke ball case. Thus it seemed very peculiar to say that there had been any sort of agreement between Mrs. Carlill and the company, which did not even know of her existence until January 20, when her husband wrote to them to complain. There were indeed earlier cases permitting the recovery of advertised rewards; the leading case here was ''
Williams v Carwardine ''Williams v Carwardine'' 833EWHC KB J44is an English contract law case which concerns how a contract comes about through the offer of a reward. It also raises interesting questions about the necessity of reliance on an offer in the formation o ...
'', where a reward of £20 had been promised by a handbill for information leading to the conviction of the murderer of Walter Carwardine, and Williams, who gave such information, successfully sued to recover the reward. But this was long before the more modern doctrines had become so firmly embodied in legal thinking, and in any event the case was quite distinguishable. It concerned a reward, whereas Mrs. Carlill was seeking
compensation Compensation may refer to: *Financial compensation *Compensation (chess), various advantages a player has in exchange for a disadvantage *Compensation (essay), ''Compensation'' (essay), by Ralph Waldo Emerson *Compensation (film), ''Compensation'' ...
. There could be at most only a few claimants for this, but there is no limit on the number of those who may catch influenza. Furthermore, the Carbolic Smoke Ball Company had had no chance to check the validity of claims, of which there could be an indefinite number; much was made of this point in the argument. But the judges were not impressed with these difficulties, and their attitude was no doubt influenced by the view that the defendants were rogues. They fit their decision into the structure of the law by boldly declaring that the performance of the conditions was the acceptance, thus fictitiously extending the concept of acceptance to cover the facts. And, since 1893, law students have been introduced to the mysteries of the unilateral contract through the vehicle of ''Carlill v Carbolic Smoke Ball Co.'' and taught to repeat, as a sort of magical incantation of contract law, that in the case of unilateral contracts performance of the act specified in the offer constitutes acceptance, and need not be communicated to the offeror."
In a much more recent American case from the Southern District of New York, '' Leonard v Pepsico, Inc'', judge
Kimba Wood Kimba Maureen Wood (born January 21, 1944) is an American judge who is a senior district judge of the United States District Court for the Southern District of New York. Wood received her undergraduate education at Connecticut College before ...
wrote,
"Long a staple of
law school A law school (also known as a law centre/center, college of law, or faculty of law) is an institution, professional school, or department of a college or university specializing in legal education, usually involved as part of a process for b ...
curricula, ''Carbolic Smoke Ball'' owes its fame not merely to "the comic and slightly mysterious object involved" ... but also to its role in developing the law of unilateral offers."
Leonard had sued Pepsi to get a fighter jet which had featured in a TV ad. Supposedly one might get the jet if one had acquired loads of "Pepsi Points" from buying the soft drink. It was held that Leonard could not get the fighter jet, because the advertisement was not serious. Cashing in "Pepsi Points" could certainly mean various prizes, but the fighter jet thing was really a joke.
Kimba Wood Kimba Maureen Wood (born January 21, 1944) is an American judge who is a senior district judge of the United States District Court for the Southern District of New York. Wood received her undergraduate education at Connecticut College before ...
distinguished the case on a number of different grounds from ''Carlill'', but it is clear that not all advertisements are always to be taken seriously. This leads back to the question of puffery.


Aftermath

After the action, Roe formed a new company with limited liability, and started up advertising again. Many people conclude after reading the case that the Carbolic Smoke Ball Company would have been brought down by thousands of claims. The company did not have
limited liability Limited liability is a legal status in which a person's financial Legal liability, liability is limited to a fixed sum, most commonly the value of a person's investment in a corporation, company, or joint venture. If a company that provides limi ...
, which could have meant personal ruin for Roe. In his submissions to the Court of Appeal, Finlay had used that as an argument against liability. He said that 10,000 people might now be sniffing at smoke balls hoping for their £100, and it would be a travesty to inflict insolvency on this one unfortunate company. But this did not happen at all. In a new advert on February 25, 1893 in the ''
Illustrated London News ''The Illustrated London News'', founded by Herbert Ingram and first published on Saturday 14 May 1842, was the world's first illustrated weekly news magazine. The magazine was published weekly for most of its existence, switched to a less freq ...
'', Roe cunningly turned the whole lost case to his advantage. He described the culpable advert, and then said,
"Many thousand Carbolic Smoke Balls were sold on these advertisements, but only three people claimed the reward of £100, thus proving conclusively that this invaluable remedy will prevent and cure the above mentioned diseases. The CARBOLIC SMOKE BALL COMPANY LTD. now offer £200 REWARD to the person who purchases a Carbolic Smoke Ball and afterwards contracts any of the following diseases..."
In the advertisement's small print were some restrictive conditions, with a period of 3 months to use the ball and claim, showing that legal advice had been adhered to. Roe left the management of the new company to other new subscribers and directors, who did not pursue such an aggressive advertising policy. By 1895 the company had fallen on harder times, and it had to be wound up in 1896. Simpson suggests that the new management "had failed to grasp the fact that vigorous advertising was essential to success in the field of quack medicine." Roe himself died at the age of 57 on June 3, 1899 of
tuberculosis Tuberculosis (TB), also known colloquially as the "white death", or historically as consumption, is a contagious disease usually caused by ''Mycobacterium tuberculosis'' (MTB) bacteria. Tuberculosis generally affects the lungs, but it can al ...
and valvular heart disease. The unsuccessful defence counsel in the lower court, H. H. Asquith, went on to become
Prime Minister of the United Kingdom The prime minister of the United Kingdom is the head of government of the United Kingdom. The prime minister Advice (constitutional law), advises the Monarchy of the United Kingdom, sovereign on the exercise of much of the Royal prerogative ...
. Louisa Carlill lived until she was 96. She died on March 10, 1942, according to her doctor, Joseph M. Yarman, principally of old age. But there was one other cause noted: influenza.BBC: Carbolic smoke ball: fake or cure?
5 November 2009


See also

*
English contract law English contract law is the body of law that regulates legally binding agreements in England and Wales. With its roots in the lex mercatoria and the activism of the judiciary during the Industrial Revolution, it shares a heritage with countries ...
*
Invitation to treat An invitation to treat (or invitation to bargain in the United States) is a concept within contract law which comes from the Latin phrase ''invitatio ad offerendum'', meaning "inviting an offer". According to Professor Andrew Burrows, an invita ...
*
Pollicitation in French Civil Law The term pollicitation has its roots in Roman law, where it was used to describe a promise of a gift made by a candidate for municipal magistracy. In , the term "pollicitation", or "Supply and demand, supply", is defined as the act of proposing th ...


References


Footnotes


Bibliography

* For a critical and social analysis of the case and its place within 19th century free-market philosophy. * For a basic discussion and analysis of the judgment.


Journal

* For a legal historian's discussion on the famous case. *''Carlil v Carbolic Smoke Ball Company'' (1893) 1 QB 256.


External links

* Full text of the Court of Appeal decision o
Bailii
* Full law report fro

* Carill v. Carbolic Smoke Ball Case Summar

{{DEFAULTSORT:Carlill V Carbolic Smoke Ball Company 1892 in United Kingdom case law December 1892 English agreement case law English enforceability case law English consideration case law Lord Lindley cases Court of Appeal (England and Wales) cases The Pall Mall Gazette Advertising in the United Kingdom Advertising regulation 1889–1890 flu pandemic