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Brandwatch is a UK based social media suite company owned by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois. Cision offers a portfolio of services including PRNewswire, PRW ...
. Brandwatch sells two different products: Consumer Intelligence and Social Media Management. Consumer Intelligence is made up of three different products: Consumer Research, Add-ons Vizia and Reviews. Consumer Research archives social media data from 100 million online sources to provide companies with the means to conduct market research and analyse their brands' online presence among other use cases. Social Media Management is made up of eight different products: Publish, Advertise, Measure, Benchmark, Influence, Engage, Audience, and Listen. Much of this is made up of products formerly sold under the Falcon.io suite. Falcon.io was acquired by Cision in January 2019 and merged with Brandwatch in May 2022.


History

In 1999, Runtime Collective Ltd, a web-engineering company, was incorporated by CEO Giles Palmer. In 2005, the company launched Magpie Search and Alert, a search engine for finding documents such as financial statements and patents. In 2007, this was relaunched as Brandwatch, which instead focused on tracking social media mentions and social advertising impact.


Investment

The company received $6 million in
venture capital Venture capital (VC) is a form of private equity financing provided by firms or funds to start-up company, startup, early-stage, and emerging companies, that have been deemed to have high growth potential or that have demonstrated high growth in ...
from Nauta Capital in March 2012. In March 2014, Brandwatch partnered with Gnip, a social media
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
company, to release a new application that would allow users to access more social data and analytics. By May 2014, Brandwatch had gained $22 million from a new round of funding led by Highland Capital. In September 2015, Brandwatch launched a French website., On 29 October 2015, Brandwatch raised $33 million in Series C funding, led by Partech Investors, to invest further growth in the US. In February 2021, Brandwatch was acquired by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois. Cision offers a portfolio of services including PRNewswire, PRW ...
.


PeerIndex acquisition

PeerIndex was a
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
-based company, founded by Azeem Azhar, providing
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
analytics Analytics is the systematic computational analysis of data or statistics. It is used for the discovery, interpretation, and communication of meaningful patterns in data, which also falls under and directly relates to the umbrella term, data sc ...
based on footprints from use of major social media services. Part of an emerging group of social media analytics providers, PeerIndex helped social media contributors to assess and score their influence and benefit from the social capital they have built up. PeerIndex tracked approximately 45 million Twitter profiles, making the company one of the leaders in its sector. Brandwatch acquired PeerIndex in December 2014. With the use of PeerIndex technology, Brandwatch created their Audiences product, which they released in July 2016.


BuzzSumo acquisition

BuzzSumo is a content marketing research and analysis tool, with its first Pro version released in September 2014. Brandwatch acquired BuzzSumo in October 2017.


Crimson Hexagon merger

Crimson Hexagon was a social intelligence company that was a competitor of Brandwatch. The two companies merged in October 2018, combining their technology and customer base into a $100m business.


Brandwatch Consumer Research

Following the Brandwatch-Crimson Hexagon merger, the two companies' technology was combined to create Brandwatch Consumer Research. This product would replace Brandwatch Analytics and Crimson Hexagon's Forsight.


Qriously acquisition

Qriously is a mobile market research, polling, and survey tool. The tool has been notable in its use of predicting an accurate prediction for the
Labour Party (UK) The Labour Party, often referred to as Labour, is a List of political parties in the United Kingdom, political party in the United Kingdom that sits on the Centre-left politics, centre-left of the political spectrum. The party has been describe ...
's vote share in the
2017 United Kingdom general election The 2017 United Kingdom general election was held on Thursday 8 June 2017, two years after the 2015 United Kingdom general election, previous general election in 2015; it was the first since 1992 United Kingdom general election, 1992 to be held ...
. Qriously, along with
Kantar A kantar is the official Egyptian weight unit for measuring cotton. It corresponds to the US hundredweight, and is roughly equal to 99.05 pounds, or 45.02 kilogram The kilogram (also spelled kilogramme) is the base unit of mass in the Inte ...
and Opinium Research, were also praised for their
2019 United Kingdom general election The 2019 United Kingdom general election was held on Thursday 12 December 2019, with 47,074,800 registered voters entitled to vote to elect 650 Member of Parliament (United Kingdom), Members of Parliament (MPs) to the House of Commons of the Un ...
prediction. Qriously were acquired by Brandwatch in March 2019. It is no longer available for clients.


Cision acquisition

Brandwatch was acquired in Feb 2021 by
Cision Cision Ltd. is a public relations and earned media software company and services provider. The company is incorporated in the Cayman Islands and headquartered in Chicago, Illinois. Cision offers a portfolio of services including PRNewswire, PRW ...
for 450M USD.


Falcon.io merge

Falcon.io was acquired by Cision in January 2019 and merged with Brandwatch in May 2022. Products formerly sold as part of the Falcon.io suite now sit within Brandwatch’s Social Media Management.


Overview

Brandwatch is a subscription-based service with over 7,500 clients. Brandwatch has 17 offices across the world, including in New York, London, Brighton, Copenhagen, Berlin, Sofia, Paris, Singapore, and Sydney.


See also

*
Engagio Engagio was an American software company based in San Mateo, California marketing a Business-to-business, B2B Account-based marketing, Account Based Marketing platform for account-based initiatives. It was acquired by Demandbase in 2020. Histor ...
* Klout *
Q Score The Q Score (popularly known as Q-Rating) is a measurement of the familiarity and appeal of a brand, celebrity, company, or entertainment product (e.g., television show) used in the United States. The more highly regarded the item or person is, the ...


References

{{authority control 2005 establishments in England 2021 mergers and acquisitions British companies established in 2005 British subsidiaries of foreign companies Companies based in Brighton and Hove Social media companies Social media management platforms Software companies established in 2005